{ "id": "airline-seat-reviews", "name": "Airline Seat Reviews", "title": "Airline Seat Reviews", "description": "1,258 passenger reviews of airline seats from Skytrax, with ratings for legroom, recline, width, aisle space, TV screen, power supply, and storage across aircraft types and cabin classes.", "category": "transport", "source": "https://github.com/quankiquanki/skytrax-reviews-dataset", "source_url": "https://github.com/quankiquanki/skytrax-reviews-dataset", "updated": "2026-04", "record_count": 1258, "columns": [ { "key": "airline_name", "label": "Airline Name", "type": "string" }, { "key": "link", "label": "Link", "type": "string" }, { "key": "title", "label": "Title", "type": "string" }, { "key": "author", "label": "Author", "type": "string" }, { "key": "author_country", "label": "Author Country", "type": "string" }, { "key": "date", "label": "Date", "type": "date" }, { "key": "content", "label": "Content", "type": "string" }, { "key": "aircraft", "label": "Aircraft", "type": "string" }, { "key": "seat_layout", "label": "Seat Layout", "type": "string" }, { "key": "date_flown", "label": "Date Flown", "type": "string" }, { "key": "cabin_flown", "label": "Cabin Flown", "type": "string" }, { "key": "type_traveller", "label": "Type Traveller", "type": "string" }, { "key": "overall_rating", "label": "Overall Rating", "type": "number" }, { "key": "seat_legroom_rating", "label": "Seat Legroom Rating", "type": "number" }, { "key": "seat_recline_rating", "label": "Seat Recline Rating", "type": "number" }, { "key": "seat_width_rating", "label": "Seat Width Rating", "type": "number" }, { "key": "aisle_space_rating", "label": "Aisle Space Rating", "type": "number" }, { "key": "viewing_tv_rating", "label": "Viewing Tv Rating", "type": "number" }, { "key": "seat_storage_rating", "label": "Seat Storage Rating", "type": "number" }, { "key": "recommended", "label": "Recommended", "type": "number" }, { "key": "power_supply_rating", "label": "Power Supply Rating", "type": "number" } ], "rows": [ { "airline_name": "aegean-airlines", "link": "/seat-reviews/aegean-airlines", "title": "Aegean Airlines customer review", "author": "Jay Simpson", "author_country": "United Kingdom", "date": "2015-07-20", "content": "LHR to Larnaca return. Plane was clean and in good condition. Drinks were served throughout both flights. Food was good. Would definitely not hesitate to use this airline for European trips.", "aircraft": "A320-200", "seat_layout": "3x3", "date_flown": "19-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "aegean-airlines", "link": "/seat-reviews/aegean-airlines", "title": "Aegean Airlines customer review", "author": "Paul Staples", "author_country": "United Kingdom", "date": "2013-01-21", "content": "For a short haul airline the seats are very good. I find the seats comfortable and plenty of leg room!", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "aer-lingus", "link": "/seat-reviews/aer-lingus", "title": "Aer Lingus customer review", "author": "L Pulliam", "author_country": "United States", "date": "2015-07-07", "content": "The seats are a bit tight but bearable. If you're courteous to others they will be courteous to you. Everyone is in the same seat so ask your neighbor, be it front or back if any issues come up and all should be good!", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "06-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "power_supply_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "aer-lingus", "link": "/seat-reviews/aer-lingus", "title": "Aer Lingus customer review", "author": "D Brose", "author_country": "United States", "date": "2010-10-22", "content": "Appeared new. Good PTV entertainment. Seats have tight width and leg room. Difficult to enter/exit with seat in front reclined. Feet comfort poor due to restriction from under seat equipment.", "aircraft": "Airbus A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Konstantinos Grimpilakos", "author_country": "Greece", "date": "2015-08-02", "content": "Boeing 737-800 seats from Athens to Moscow are so small. The table tray does not come fully down without stopping on the knees by 3-4 cm so is not coming in horizontal position and there is no space for the knees. There are no problems with any other Aeroflot A320/A321 type planes that I fly - it is only the new Boeing 737-800. On the plus side, the Boeing 737-800 has international power plugs (2 per 3 seats) to charge your laptop or phone while in flight and makes arrive always charged.", "aircraft": "Boeing 737-800", "seat_layout": "3x3", "date_flown": "01-07-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "power_supply_rating": "5.0", "seat_storage_rating": "1.0", "recommended": "1" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Dan Korn", "author_country": "United States", "date": "2015-06-17", "content": "Almost as wide a seat as business class, without the ability to have that level of recline. A really comfortable day time seat, and better than a regular economy seating to sleep in. I was really impressed with the value. Seat had coat hook, USB and AC power ports, and 10 inch entertainment system. Double armrests and extra storage spaces for water bottles or other items.", "aircraft": "Boeing 777-300ER", "seat_layout": "2-4-2", "date_flown": "16-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Josef Sonntag", "author_country": "Israel", "date": "2014-07-25", "content": "There are differences between aircraft from same model (A330-300 in this case). Long-haul seats are very good but for short –haul (4 h.) are little bit crowded. The entertainment system does not work smoothly", "aircraft": "AIRBUS A330-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Laurent Robin", "author_country": "Thailand", "date": "2011-04-05", "content": "Its not easy to have space in economy but when the passenger in front of you still pushing and pushing knowing he will not be able to recline his seat then it becomes a total joke. You expect a bit better seat and at least personal screen.", "aircraft": "Boeing 767", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Boris Orenic", "author_country": "Slovakia", "date": "2009-10-06", "content": "I did not find the seats on A332 as comfortable as on Aeroflot's A319/320 fleet. When you recline a seat the bottom part moves forward whereby the average legroom becomes even smaller. On the other hand personal entertainment system keeps you occupied therefore long flights are bearable.", "aircraft": "Airbus A330", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Boris Orenic", "author_country": "Slovakia", "date": "2009-10-06", "content": "Leg room is average although the seats recline well. I had an aisle seat in middle section. There are not overhead bins in middle section of this plane. Surprisingly I found a reading spot light on a seat in from of me so I was at least able to read my book on this overnight flight. There is not any entertainment system on Aeroflot's IL96 fleet.", "aircraft": "IL96", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "aeroflot-russian-airlines", "link": "/seat-reviews/aeroflot-russian-airlines", "title": "Aeroflot Russian Airlines customer review", "author": "Erik Jenner", "author_country": "Germany", "date": "2009-01-13", "content": "SXF-SVO-IHK return. A very good inflight product with through check in very smooth boarding on all leggs.No inflight entertainment but very good food. Cabin crew could be a little bit more charming.", "aircraft": "A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "aerolineas-argentinas", "link": "/seat-reviews/aerolineas-argentinas", "title": "Aerolineas Argentinas customer review", "author": "P Thomas", "author_country": "United Kingdom", "date": "2013-01-19", "content": "Extremely comfortable and by economy standards very spacious some of the best I've been in far a long while. Plane quiet (and fairly new) - no point to business seats really on these planes as economy seats better than most 737 business.", "aircraft": "EMBRAER 190", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-berlin", "link": "/seat-reviews/air-berlin", "title": "Air Berlin customer review", "author": "Herward Rohde", "author_country": "Germany", "date": "2015-05-29", "content": "Torture - could not get my knees straight although my legs are short. Not bearable for longer than 30 minutes!", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-berlin", "link": "/seat-reviews/air-berlin", "title": "Air Berlin customer review", "author": "S Fleischer", "author_country": "Germany", "date": "2014-11-19", "content": "It was an old \"old style\" seat which wasn't a slim seat. It was of course used but it was ok. But I prefer a slim seat for shorter flights which are mostly used throuGH the Air Berlin fleet.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-berlin", "link": "/seat-reviews/air-berlin", "title": "Air Berlin customer review", "author": "P Hoh", "author_country": "Netherlands", "date": "2014-01-03", "content": "Flight from Dusseldorf to Abu Dhabi 6 hours with a seatpitch like this is torture! They should warn all customers over 175 cm not to fly Air Berlin.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-berlin", "link": "/seat-reviews/air-berlin", "title": "Air Berlin customer review", "author": "Carol Wurr", "author_country": "United Kingdom", "date": "2013-02-15", "content": "Insufficient leg room for anyone over 5ft 3in Narrow uncomfortable seats impossible to sleep.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-berlin", "link": "/seat-reviews/air-berlin", "title": "Air Berlin customer review", "author": "D Burek", "author_country": "Germany", "date": "2011-09-04", "content": "Seats 37 C/H were a good choice.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-berlin", "link": "/seat-reviews/air-berlin", "title": "Air Berlin customer review", "author": "Richard Mikalsen", "author_country": "Norway", "date": "2010-01-17", "content": "Very tight seats with almost no room for legs. No personal entertainment.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Siva Krish", "author_country": "Canada", "date": "2015-05-29", "content": "Booked Air Canada flight to Orlando from Toronto - Return. To my surprise they put us in a low cost Air Canada Rouge flight. Seat pitch was too tight seat do not recline no Inflight TV. nothing good to say. I will avoid Rouge flights.", "aircraft": "BOEING 767", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "T Mayes", "author_country": "Canada", "date": "2015-03-29", "content": "We paid for Preferred seats row 12 window and middle on the flight from Newark to Vancouver. The seat diagram online showed a bulkhead wall in front of the seats but in reality there was no wall and the business seats had a tiny curtain from the top of the seats. We knew the arm rests wouldn't go up but we assumed there would be a wall of some type. So when the business seats reclined we had very limited leg room. The middle seat had no pocket because the view was straight down the whole business class section between the seats. We would have been better off in a regular seat which at least has arm rests that go up. I complained to Air Canada and all they offered was a 15% coupon for a future flight but with major restrictions. The reply from customer relations even stated that a discounted fare would be cheaper than applying the coupon to the full fare. This is the second time we received coupons we could not use as compensation. We will avoid Air Canada in the future.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Nick Smith", "author_country": "United Kingdom", "date": "2015-03-22", "content": "Just done five flights with them in the last three weeks. The seats are crammed in so tight. I'm not a big guy but I struggled with the lack of room. Four out of the five flights the entertainment didn't work. There was no food included on any of the flights including a seven hour flight. Will never fly with them again.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "O Barraclough", "author_country": "Australia", "date": "2015-01-30", "content": "The movie selections were not great but the seat was fine I'm quite tall and i had an etiquette amount of leg room. This was a 14 hour flight from Sydney to Vancouver.", "aircraft": "BOEING 777-300 (2 class)", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "W Atkinson", "author_country": "Canada", "date": "2014-11-19", "content": "Although we were flying Premium Economy to London (LHR) via Montreal (YUL) there were no PE seats on this CRJ. The only concession to this from AC was giving us \"preferred seats\" 12A and 12C. It is difficult to maneuver in and out of these seats. Typically this is a small jet and everything about it just reads \"cramped.\" There is no IFE. We were supposed to get complimentary snacks but the attendants overlooked this entirely.", "aircraft": "CRJ", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "W Atkinson", "author_country": "Canada", "date": "2014-11-19", "content": "My spouse and I were flying to/from LHR via YUL; our outbound trip was at the end of July and home trip in early September. These seats are located immediately behind a service bulkhead and afford a lot of legroom. The IFES and table tray are located in the armrests as is the remote control for the IFES and overhead lights etc. We found the trays easy to deploy but it took both arms and a lot of effort to get the IFES unit out of the armrest. When deployed it was difficult to view as it was somewhat offset by the armrest or the tray (if deployed). The remote control is on wired tether which often tangled with other items and accidentally turned lights on or off or called cabin crew unnecessarily - annoying. The seats are leather-faced and comfortable. An amenities kit is provided with pillow and blanket. The seats are close to washrooms. When cabin crew were accessing the bulkhead storage there was a tendency to hit my feet with the door. Also this is a service area for c rew so it can be noisy as can be the sounds of passengers walking to and from the washrooms. Overhead storage is plentiful. Meals were excellent as was the crew service. For overseas flights it is worthwhile paying extra for the comfort. If we had to do this again we would probably choose seats farther back in this 24-seat cabin to avoid the bulkhead closet crew activity and washroom sounds.", "aircraft": "BOEING 777-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "W Atkinson", "author_country": "Canada", "date": "2014-11-19", "content": "YUL-YYZ. Although we were flying Premium Economy from YWG-YUL-LHR and return there were no PE seats on this aircraft. As a concession AC assigns PE passengers to \"preferred seats\" so in our case this was 12D and 12E which is immediately behind Business Class on this 120-seat aircraft. Boarding this flight was a zoo with many passengers dragging huge carry on luggage and scrambling to find space. As we were in a bulkhead row there is no under seat storage so we also had to scramble to stow our carry ons (just a few small bags by the way). Curiously as the IFES is tied to the seats in front of you that meant there were only two screens for three Economy passengers. The seats have 35\" pitch as opposed to 31-33\" in non -preferred seats. Still not particularly comfortable but it is what it is.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "W Atkinson", "author_country": "Canada", "date": "2014-11-19", "content": "My spouse and I were flying Premium Economy (PE) YWG-YUL-LHR-YUL-YYZ-YWG late August (Outbound) and early September (inbound). Air Canada as a concession to passengers flying in aircraft without PE seating assigned us to \"preferred seats\" which in this case was 12A and 12C which were immediately behind the business class section of the cabin. Boarding was reasonably efficient but hampered by the rush of passengers scrambling to find storage for their massive carry ons. As we had no under seat storage we also had to scramble to ensure our few small carry ons were stowed. Our IFES and almost everyone else's on the port side of the aircraft did not work; AC did give us vouchers which when filed on line gave us a 5% discount on future bookings until spring 2015. Legroom was comfortable and our seats had 3\" more pitch than other Economy class seats; but this is a small aircraft (better than a CRJ) and things still felt cramped. It was just tolerable for the 2.5 hour flight to YWG.", "aircraft": "EMBRAER 90", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "J Hornibrook", "author_country": "Canada", "date": "2014-07-30", "content": "I sat in seat 23E from YVR-YYZ and this seat configuration is horrible. This is a middle seat and you are constantly pressing against your neighbours on both sides. There is also a support strut directly in front of you so your feet are in a \"shared\" space. This is a big step backward for Air Canada on a long-haul flight and I will take every possible precaution to avoid this configuration in future travel.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "A Entereso", "author_country": "Canada", "date": "2014-07-30", "content": "For an 8 hour flight to Paris from Montreal the seats were pretty good. I also liked Air Canada's new 3 cabin interior on this flight. The seat recline was pretty good and I was able to sleep for awhile. enRoute systems were amazing much better than the older system.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Marcus Gallie", "author_country": "Canada", "date": "2014-07-30", "content": "Air Canada have gone with a very poor seat design both from the perspective of comfort and functionality. The width of the seats has been reduced and there is no usable armrest space. Plus in their wisdom controls for the PTV screen have been placed on top of the armrests (so you are inadvertently putting the overhead light on calling the flight attendant or changing channel). In addition the headphone jack for the PTV is next to the screen so the cabin staff are catching cables when serving trays (in the limited space) etc.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Tyler Thomson", "author_country": "Canada", "date": "2014-01-03", "content": "The XM interior that Air Canada introduced a few years ago remains one of my favorite. It provides everything you would expect out of a North American Economy class seat. The pitch is beyond generous and I am able to easily stretch out and the width is acceptable. The entertainment system is also excellent offering a wide variety of entertainment options. Beyond ordinary economy class.", "aircraft": "AIRBUS A320", "seat_layout": "3X3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "E Provost", "author_country": "Canada", "date": "2014-01-03", "content": "Air Canada reconfigured some B777-300 to squeeze more seats. Economy class was changed from 3x3x3 configuration to 3x4x3. Seats shrank from 18.5\" wide to 17\". It's impossible to not touch the neighbors. Also less space for legs and I suspect the seats recline less.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "M Park", "author_country": "United States", "date": "2014-01-03", "content": "Flew in 18B 11-28-13 YYC-YVR which was bad enough but AC used to fly the E190 PDX-YYZ and back which is dreadful for a flight that long in a narrow body. AC has no respect for their Star Alliance FF so I avoid flying them if possible because there's no Economy Plus seating with them. They even tried to charge me for luggage this trip. The CRJ is more comfortable than the E190 in my opinion.", "aircraft": "EMBRAER 190", "seat_layout": "2X2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "J Wallwork", "author_country": "Canada", "date": "2013-04-20", "content": "Food was so-so. Water offering was quite skimpy. Toilets very small. Seats got very hard by the end of the flight. Viewing screen was very difficult to see.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "J Wong", "author_country": "New Zealand", "date": "2011-09-19", "content": "Good legroom no in flight entertainment component box under the seat in front as with some airlines). Seat recline satisfactory and adjustable headrest of good quality and adjustment.", "aircraft": "B777-200LR", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Dan Mercer", "author_country": "United Kingdom", "date": "2011-08-10", "content": "Heathrow to Vancouver and seats were comfortable enough and legroom good. Seat recline was ok could have been better though.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Luca Fontana", "author_country": "Canada", "date": "2011-06-09", "content": "GVA-YUL-YYZ. Lucky that plane was half full I could move to a center block / aisle seat after a while with better access.", "aircraft": "BOEING 767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "T Lam", "author_country": "Canada", "date": "2009-12-15", "content": "Not sure how anyone can state that Air Canada seats with good recline. It hardly recline at all and when the seat in front of you recline you have to recline if you want to watch the video better otherwise it is really difficult.", "aircraft": "B777-200LR", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Myles Harris", "author_country": "Australia", "date": "2009-11-10", "content": "Seats 26G and 28H on my earlier flights. While tight and getting uncomfortable towards the end of the 14hr flight they weren't bad. Seat recline isn't too bad if you are doing it yourself but for someone behind you it can get close to claustrophobic. I have since had seats 18B and 18G with nothing in front of me but a wall to Executive first. The seats are narrower and don't have moveable arm rest thanks to the try being in them. Check in online early to get the best seats you can is my advice.", "aircraft": "B777-200LR", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Juergen Weich", "author_country": "Germany", "date": "2009-10-06", "content": "YYZ-STL-YYZ - Seat 13A is the worst possible seat you can get. You feel cramped no recline ice cold aircon is blowing on your head and you have a direct look into the lavatory. Barely survived the 2 hour flights from Toronto to St. Louis and back (no other seats available as the planes were packed)", "aircraft": "Canadair RJ", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Juergen Weich", "author_country": "Germany", "date": "2009-10-06", "content": "Boeing 777 Seat 33H flight back A330 Seat 24G. Seat quite comfortable and enough legroom personal entertainment system with ok selection food average service not very personal but efficient. Be aware A330 seat pitch in economy is varying from 31' to 33' in some planes depending on where you sit - and you also might have to live with an entertainment box limiting your legroom.", "aircraft": "B777/A330", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Juergen Weich", "author_country": "Germany", "date": "2009-10-06", "content": "Boeing 777 Seat 33H flight back A330 Seat 24G. Seat quite comfortable and enough legroom personal entertainment system with ok selection food average service not very personal but efficient. Be aware A330 seat pitch in economy is varying from 31' to 33' in some planes depending on where you sit - and you also might have to live with an entertainment box limiting your legroom.", "aircraft": "B777/A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "Rory McEvoy", "author_country": "Canada", "date": "2008-11-06", "content": "YYZ-NRT-YVR-YYZ on B777-300 series. Despite the fact that aircraft type were the same the long 13 hour flight YYZ-NRT in seats 52A&B actually seemed more comfortable. The return flights in seats 33A&B seemed less so. This despite the fact that the B777-300 from YVR-YYZ had a better equipped cabin (winged headrests reliable VOD).", "aircraft": "B777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-canada", "link": "/seat-reviews/air-canada", "title": "Air Canada customer review", "author": "J Trevers", "author_country": "United States", "date": "1970-01-01", "content": "Seat 20D from JFK to Vancouver 26D on the way back. Seats are pretty decent and IFE is great. It is a small plane for 6 hour flight and with only two bathrooms for economy there were always long lines.", "aircraft": "A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-canada-rouge", "link": "/seat-reviews/air-canada-rouge", "title": "Air Canada rouge customer review", "author": "Shirley Leong", "author_country": "Canada", "date": "2015-07-08", "content": "There are no lie flat true business class seats on Rouge so if this is what you want, don't take Rouge. I paid extra for a Rouge Plus economy seat - this is not Premium Economy, just an economy seat with 34 inches of pitch or legroom (4 extra inches of pitch over economy). Legroom was sufficient for a trip across the Atlantic (7 hours). I don't think the extra room in Premium Economy is worth the extra money - just a couple of extra inches of pitch, although the seat is wider. Seats recline. I would not fly across the Atlantic in a regular economy seat however. The pitch is very tight. Padding was sufficient - I slept on both outbound and inbound flights. Overhead storage was adequate. Power outlets available on the outbound flight but not the inbound flight. No IFE in seats - bring an iPad or Android device preloaded with the Rouge entertainment ap and some headphones.", "aircraft": "Boeing 767", "seat_layout": "2x3x2", "date_flown": "08-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "power_supply_rating": "2.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "air-canada-rouge", "link": "/seat-reviews/air-canada-rouge", "title": "Air Canada rouge customer review", "author": "Gene Kruger", "author_country": "Canada", "date": "2014-11-19", "content": "YYZ-NAS. The big downside of Rouge are the seats I'm 6ft 3 and weigh 220lbs. I had just enough legroom so my knees did not bang into the seat in front of me and I was able to cross my legs no problem. There is definitely less legroom between the Rouge Business seats compared to the Air Canada Business seats. The seats are pitiful on the recline only 3 inches and is pretty useless. The seats on Rouge are called \"New Slimline Seats\" and they definitely are slimline especially on the cushion aspect as well as much narrower since they have jammed 3 seats across into the same space that used to have 2 across. There is absolutely no lumbar support so lower backpain is the reward after a couple of hours. 2 other aspects about the seats the actual length front to back of the seat is less than normal so no support for the upper thighs which can be problematic for some. No inflight TV screen on the seatbacks just the foldaway meal table a-la 1970s aircraft seats along with a couple of pockets.", "aircraft": "AIRBUS A319", "seat_layout": "2x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-china", "link": "/seat-reviews/air-china", "title": "Air China customer review", "author": "A MacDonald", "author_country": "United Kingdom", "date": "2011-05-14", "content": "Brand new plane and emergency exit row seat gave a very good experience seat wise. All other seats were very much standard fair for a short haul configured modern plane.", "aircraft": "Boeing747 - 400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "air-china", "link": "/seat-reviews/air-china", "title": "Air China customer review", "author": "A MacDonald", "author_country": "United Kingdom", "date": "2011-05-14", "content": "One of Air China's newer planes and the seat is pretty standard fair. Much better than their B777 we had been on before though there is less shoulder room. Seats have new large PTVs that although they claimed to be touch screen on demand ones where actually just working as 15 looped channels on our flight.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-china", "link": "/seat-reviews/air-china", "title": "Air China customer review", "author": "Quek Keng Guan", "author_country": "Singapore", "date": "2008-09-24", "content": "Travellled from Shanghai to Beijing. Pillow and blanket (unwrapped) was found on each seat. No PTV on the domestic sector. Seat pitch was good (34\") able to cross my legs without touching the seat in front of me. Seat cushion is fairly comfortable.", "aircraft": "B777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-china", "link": "/seat-reviews/air-china", "title": "Air China customer review", "author": "Timothy Sin", "author_country": "Singapore", "date": "1970-01-01", "content": "Seat SIN-BJS was better than expected. I think was a 34\" pitch. For a mid-night flight of 6 hours I managed to get about 2 hours of shut eye. I'm not a good sleeper on flights. Was the seat fairly alright or the lack of PTV that there was nothing to do but sleep?", "aircraft": "B767", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Jason Poh", "author_country": "Singapore", "date": "2015-06-30", "content": "SIN-CDG and back on Air France economy class. Decent in flight entertainment, no flight delays. Leg room is little, and my knees often banged the seat in front of me, seat is too narrow, I ended up rubbing shoulders with other passengers whenever we moved about our seats.", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "date_flown": "29-06-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Habile Buston", "author_country": "United States", "date": "2015-06-11", "content": "I'm not used to travelling with Air France and it has been a really good surprise for me when I discovered the new cabin! The seats are well designed, the headrests are covered with leather, there is an individual pillow (which is aesthetically pleasant) for each seat and the legroom is quite good (I'm tall). But the most impressive thing is the HD screen! In Economy Class, having a such beautiful screen is uncommon. The seat recline is not the best I have known but that's correct. I really appreciated the service and I love the new brand image, built on the French values (the safety video is adorable). I do recommend this airline for a long-haul flight!", "aircraft": "Boeing 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "L Cohen", "author_country": "United States", "date": "2015-05-10", "content": "This was great! I flew LAX-CDG and back and liked it a lot. I mean the legroom is absolutely dazzling and the seat recline was great (well I'm short) and the shell seat is great because you don't have to have the seat in front of you in your face. If you feel like you're not lucky to be in this small cabin (the upper deck one is the only one on the plane) look at the economy passengers behind you! I felt like how low the seats were made it so that it was a bit difficult to view the screen. But this was hardly noticeable. Again I'm short!", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "J Sappington", "author_country": "United States", "date": "2015-05-10", "content": "LAX to CDG was hell! These seats do not recline forcing the weight of your body to rest on your bottom. The leg rest is painful too small poor design. The thigh support does not come up high enough to touch your thighs making it worthless. On the return flight I put a carry on under the seat in front in front of me and used it as a foot rest. I would rather have a seat that reclined and deal with the seat in front of me intruding into my space. The premium economy seats share a bathroom with economy making for long waits.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Ashley Johnson", "author_country": "United Kingdom", "date": "2015-05-10", "content": "Everything about the PE seats on AF from CDG-BKK is very good from lounge access with air mile points to priority boarding dedicated check-in desks food movie entertainment size of seats etc. Mind the red wine can be very poor. The big issue is the seat recline which is virtually non-existent and less than most airlines economy which makes sleeping very difficult as you are bolt upright.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "A Jeffery", "author_country": "United Kingdom", "date": "2015-03-29", "content": "Sat in seats 46G and 46H on AF 0642 Orly to St. Denis Réunion (RUN) and was pleasantly surprised after reading some bad reviews. My perceptions of the level of comfort may be slightly different as I am 5' 1\" and was seated next to a small child however my husband (5' 11\") also found the seating as comfortable as on economy class on any other scheduled European airline. This row is immediately behind the one behind a bulkhead (i.e. behind the row often given to families - we were lucky to have a quiet family in front who slept as well as we did). Passengers on those rows generally do not recline their seats so much due to the extra space in front of them consequently we in turn did not feel so trapped in our seats as passengers further back may have done - our seats did not recline as much as some on other aircraft but we did not find this a problem. Worth mentioning that the food was excellent too!", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Eva Zetterqvist", "author_country": "France", "date": "2015-02-21", "content": "We flew CDG to SGL and then EZE to CDG the same torture unbelievable. This was unfortunately the most uncomfortable seat I sat in on a long haul flight. The seat looks good on the website when first looking at it. Air France makes its Premium Economy a real additional class. There are fewer seats per row. The seat is designed so that you have real isolated private space. You also have quite a lot legroom. Unfortunately the design of the seat itself is an outright disaster. The seat area itself is way too short even for short people. The seat hardly reclines at all. The footrest leaves your feet in an awkward cramped position if you do not happen to be extremely short - shorter than 160 cm like me. However not using the footrest will have your feet dangling in mid air. There is a leg rest that you can swing out but since the seat is too short it will hardly support anything. The seat is a disaster or an overnight long haul flight. Air France should feel ashamed charging extra for these seats. And it is not peanuts for us it was almost the double compared to Economy class fare.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Mark Ledwick", "author_country": "United Kingdom", "date": "2015-02-07", "content": "Decent legroom but very uncomfortable. I had high hopes with it being my first flight on the A380 and it being a large modern aircraft. The recline was almost non-existent. Also I really couldn't understand how the tv screen could be so badly designed. I'm an average height guy around 5'10\" but couldn't see the screen properly when the seat in front wasn't reclined. Anyone shorter would see nothing. Who designed these things?", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Karl Banke", "author_country": "Germany", "date": "2015-02-02", "content": "This was unfortunately the most uncomfortable seat that I ever sat in on any long haul flight. The seat looks very good on the website as well as when first looking at it for real. Air France makes its Premium Economy a real additional class. There are fewer seats per row (2x3x2 as opposed to 2x4x2) and the Video Screen is much larger. There are better headphones than in Economy and the seat is designed so that you have real isolated private space. You also have quite a lot legroom. Unfortunately the design of the seat itself is an outright disaster. The seat area itself is way too short even for normal sized people. The seat does hardly recline at all. The footrest leaves your feet in an awkward cramped position if you do not happen to be very small. However not using the footrest will have your feat dangling in mid air. There is a leg rest that you can swing out but since the seat is to short it will hardly support anything. The whole seat design feels strangely like a business class seat for small children. Because of the legroom the good entertainment system and the private space this seat is probably an option for a day flight where seating comfort does not matter much. For an overnight long haul it is just a disaster.", "aircraft": "AIRBUS A340", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "J Kwaak", "author_country": "South Korea", "date": "2015-02-02", "content": "Seat number 30A the last row of this particular section meaning almost no recline or legroom. A very old upholstery and more uncomfortable than other European carriers and Asian airlines. I had booked another seat during booking.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Y Kinsey", "author_country": "United States", "date": "2015-01-27", "content": "I flew in Premium Economy from LAX to CDG. I agree that the recline on these seats is not great but the width of the seat and the fact that no one reclines their seat into your lap was worth the extra money. I was able to sleep comfortably for the majority of the flight. My husband is 5\"10 and was able to stretch out and sleep comfortably in the seat. The service was great. Flight attendants were attentive but not bothersome. We were on the upper deck which felt cozy with easy access to the snack bar and bathrooms. Food and wine with dinner was good. Breakfast was satisfactory also. Also enjoyed not having to wake my spouse in order to get into the aisle. Would definitely fly Air France premium economy again.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Ovidia Wang", "author_country": "Malaysia", "date": "2014-11-19", "content": "The PTV screen is not even aligned to my seat. Water is almost never served even when asked for a glass of water the request seems to be forgotten. Return flight got canceled thanks to the famous Air France strike with no accessible customer service to follow up with and we have not heard back from them on a refund even though we have written to them. First and last time flying with them. Thoroughly disappointed. Very uncomfortable seats as well.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Stephen Frietch", "author_country": "United States", "date": "2014-11-19", "content": "Legroom is horrible the worst ever for international 7 hour flight. Will not fly Air France again.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "S Fleischer", "author_country": "Germany", "date": "2014-11-19", "content": "I flew with TXL-CDG and the flight was okay. Non reclinable seat was ok but it was much too slim which means that I was able to feel on my back when the person behind me flods up the table. So when you are having bad luck and the person behind you is very tall you will feel knees in your back.", "aircraft": "AIRBIS A318", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Frank Hokins", "author_country": "United States", "date": "2014-08-06", "content": "We tried these seats for the first time flying CDG-ATL. Big mistake and we can say these are the worst seats ever. There is no recline and the seats are rock hard. Service and food is the same as regular economy.", "aircraft": "BOEING 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Linda Weiss", "author_country": "United States", "date": "2014-08-02", "content": "These were the most uncomfortable seats we have sat in. I am horrified that I paid close to $1000.00 extra for 1 way to be this uncomfortable. I challenge the Air France executives and design engineers to travel 10 hours in these seats it was literally equivalent to torture.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Robert Mayo", "author_country": "United States", "date": "2014-07-30", "content": "Seat 81L. This is an exit row had more space than a Business Class seat. AF has allowed me to book a seat prior to the flight being opened for online check in. Beverage & meal services were outstanding considering the class of service. Could not have been happier or more comfortable on this 10.5hr flight: LAX-CDG.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Chris Pleatsikas", "author_country": "United States", "date": "2014-07-25", "content": "The hard shell seats were very uncomfortable with very limited recline. In addition the premium economy cabin was in very poor condition with obvious wear and tear that compromised some seat functions (such as the leg rest). The 8-across seating meant the seats were very narrow -- virtually the same width as the economy class cabin. In addition on two separate long-haul flights one of the two toilets was not working.", "aircraft": "BOEING 777", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "S Reed", "author_country": "United States", "date": "2014-07-24", "content": "Not close to worth the added expense. As noted in other posts the seats are rock-hard and the recline feature is either not functioning or awkward and uncomfortable. On both A380 and 777 they looked good from a distance but showed incredible wear and inattention to maintenance. In a word shabby. Customer service was nonexistent as to seat selection and my wife and I were arbitrarily separated on both LAX-CDG and return. No one could do anything about it despite requests weeks before the flights days before flights or at check-in. The only real benefit was the priority boarding but I'd rather save my money and upgrade to business. This is no alternative.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Erik Jacobsen", "author_country": "France", "date": "2014-07-24", "content": "I flew with Air France from San Francisco to Paris. The premium economy seat on this flight is the worst seat I've ever experienced. No recline the seat just drops a few inches when you push the recline button. Also the seat is hard as a rock; it's more comfortable to sit on a park-bench. To add insult to injury the entertainment-screen did not work.", "aircraft": "BOEING 777", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "K Roberts", "author_country": "United States", "date": "2014-07-24", "content": "The seat did not actually recline it sort of slid down and the front edge of the bottom seat cushion moved forward. However it didn't reach a position which was comfortable. The \"footrest\" was terrible it was really a \"legrest\" that only extended about 2/3 the way from my knees to my ankles but all it did was press against my calves and cut off the circulation. It was also difficult to put back had to press hard against it with my legs while pushing a button on the inside arm of the seat. The table which was stored in the seat arm did not slide forward enough to provide room between it and my stomach - I'm not particularly large so I don't know how someone who is heavier would even manage to use the table. I had to have the seat completely in the upright position to be able to use the table at all and it was rather awkward trying to eat with it that close. Also the seat adjustment buttons are right under where the table hinges so it's essentially impossible to adjust the seat when the table is out. We were sitting in the first row on the right side of the plane so had lots of legroom; I give the normal seats 4 of 5 based on my observation but I'm not very tall so don't need a lot of legroom. The video screen was in the other arm of the seat position when out was OK but not great a little low and of course off center.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Max Gordon", "author_country": "Germany", "date": "2014-03-11", "content": "Adequate width. Hardly any recline. Seat bsase moves forward slightly and back rest moves with it to provide a minimum but not a comfortable amount. Lower part of seat doubles as a rest for upper legs (activated by button on seat). Base of seat in front has foot rest. However the seats are so close together than when the seat is in the reclined position and the leg rest raised it is impossible- even to rest feet on for rest as it is too close. I am of short stature and I was unable to sit comfortably for this reason. I found it necessary either to have my feet supported which led to fatigue in the upper legs or to have my upper legs supported meaning that my feet were \"dangling\". Sleep was possible but only just. Lights from other passenger´ seats and screens is very intrusive and impedes sleep. Everything is very close together giving no sense of privacy. The seat rows are so close that anyone sitting away from the aisle can only exit if the passenger on the aisle seat moves which is inconvenient for all. Unlike other reviewers I did not suffer any back pain or other serious discomfort but did not feel rested. The seat I had originally been assigned to was broken- the lower left rest disengaged and rose immediately I sat down - the latching mechanism was defective. This problem could not be sorted out before departure. However I was able to move to the next seat in the row. If this had not been the case then I suspect I would not have been allowed to use the seat during take off and landing since I could not sit in the \"upright\" position. Also the raised footrest would have impeded exit of the passenger sitting in the middle seat posing a safety hazard. The seats appeared to be superior to the economy seats as far as the width was concerned. However I do not consider the extra cost to be justified. The price differential compared to what is on offer is far higher than e.g. from economy to business.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "I Maxted", "author_country": "Hong Kong", "date": "2014-03-03", "content": "After 40 years of intensive international travel I can safely say that these are the worst seats I have ever had the misfortune to occupy. In addition to which the service was almost non-existent and definitely not worth the premium price over a regular Y Class seat.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "C Wajsberg", "author_country": "Israel", "date": "2014-01-10", "content": "Seat 91k is a seat plus beside the more available legroom i do not know what the plus stands for. Seats is hard to hard actually and narrow but this is what you get in coach class.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "A Bahja", "author_country": "United Kingdom", "date": "2014-01-06", "content": "11 hour flight from Paris to Mauritius the seats were rock hard and very little leg room to move about in. IFE system was very bad and broken. The stewardess couldn't fix my screen so I had to basically spend 10 hours not being able to sleep or entertain myself.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Julie Van", "author_country": "Australia", "date": "2014-01-03", "content": "The seats were hard narrow and very short which cut off circulation we were crammed into centre positions our knees hit the seat in front and the person next to me who was a little larger spread across my shoulder and had monopoly of the tiny hard little arm rest. The person in front threw back their seat and when we complained at mealtime we were told he was asleep and would we please leave him be. On arrival after a 13 hour trip over night with no sleep and the agony of such confinement our feet and ankles were swollen and we felt absolutely battered. Unfortunately we had flown to Paris 4 weeks before and it was exactly the same for this our return journey so we knew what we could expect.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "S Crusi", "author_country": "Australia", "date": "2014-01-03", "content": "Shanghai-Paris and return - seats are narrow and require more padding. Both flights- tried looking cabins (showing wear & tear) and very poor IFE. I was quite surprised that Air France would operate these tried looking B777 on the Shanghai route. Cabin service good food average. IFE quality was very poor considering competition. I recommend Air France take a note of CX cabin revamp program and IFE system. I expected the fine French experience but did not get it.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "N Jewell", "author_country": "United States", "date": "2014-01-03", "content": "I am used to business class seats with flat bed for overnight but these are Great seats for daytime (we departed 4:30 pm JFK to Paris arriving midnight our biological time and returned during the day) Crew very attentive meals quite good my 6'2'' husband was pleasantly surprised quiet section curtained off from crowded economy section. Had seen previously negative reviews but we were totally satisfied and felt it is worth the extra cost.", "aircraft": "AIRBUS A330", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "A Artus", "author_country": "United Kingdom", "date": "2014-01-03", "content": "Good looking seats but very disappointing once you're seated. The comfort is horrible as they are very hard recline is minimal and an 8 hour flight is a torture.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "M Whittal", "author_country": "South Africa", "date": "2014-01-03", "content": "I am tall and have a large frame these seats are designed for tiny petite people. No Leg room very narrow and hard! Air France charges too much for an upgrade to a premium economy seat (seats behind bulkhead and galleys) I will not travel on this aircraft again!", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "D Christa", "author_country": "United States", "date": "2014-01-03", "content": "Let's start with the fact that these are better than economy seats. Your own mini-section the shell feature PTV better service are all perks. The downside is the padding…- it is like sitting on a board. I brought an extra pillow to sit on but it didn't help that much. Secondly is the recline. It's odd and doesn't really recline - it slides forward. With that said take a look at the cabin behind to your rear and see how comfortable they look.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-india", "link": "/seat-reviews/air-india", "title": "Air India customer review", "author": "Tony Ralph", "author_country": "Australia", "date": "2015-03-22", "content": "The seats were dirty and torn there was no inflight entertainment the food served was a disgrace and not eaten by anyone near me. The pockets for magazines etc facing me were all torn away and hanging by a thread. The plane was an hour and half late never any apology or explanation - just accept this is the way it is. Finally the crew were surly disinterested and impolite.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-india", "link": "/seat-reviews/air-india", "title": "Air India customer review", "author": "A Sharma", "author_country": "Germany", "date": "2013-04-25", "content": "It was a bulkhead seat (17H on 777-300ER) right behind the business class cabin. Seat recline is ok and legroom is good. The seat width however was horrible. First reduced due to the tray table in armrest on top of that the remote for entertainment console is also placed in armrest and the holder pokes about an inch into the seat. Uncomfortable to get in or out of the seat and nearly impossible to reposition yourself without getting out if you are slightly on the heavier side. Better for people who feel comfortable in 16 inch seat width. The entertainment screen is folded on a swiveling arm which folds behind your feet. It was quite hard to move it into position (joints were hard) and amazingly the joint which is supposed to holed the screen upright was super smooth! At initial deployment of the screen I had just started watching something with my legs crossed over each other and the screen fell (swiveled on a horizontal axis at the bottom side of the screen) and hit my shin quite hard. For the rest of the flight I was rubbing my shin (and keeping the blanket folded many times on my leg to prevent any further injury due to the screen). I forgot to mention that the controls in the remote which was poking my thigh did not function. Not just on my seat at least 6 more seats around me had the same issue. Thankfully the touchscreen menu on the personal screen was working which enabled me to watch a movie (not much more as the system response was very sluggish and music browse menu quite user unfriendly to use satisfactorily).", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "A Price", "author_country": "France", "date": "2013-04-20", "content": "One of the middle seats disgraceful for a flag carrier. Almost as bad as Emirates 777 - the only difference is the footrest on AF. Never again.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "G Shaw", "author_country": "United States", "date": "2013-02-24", "content": "The Premier Voyageur cabin is intimate in size but spacious. While the seats in this class are far superior to those in coach class there are drawbacks. The fixed seat shell is marvelous as passengers do not encroach into other passengers' space but the recline mechanism could be improved to provide greater comfort. I fly the LAX-CDG route annually and it is annoying that on every trip the passenger sitting behind me kept their window shades open or kept their reading light on throughout the flight. There should be a period during the flight when passengers should be able to sleep. The service as always (at least in my experience flying AF) is superior. The food can be questionable but I will likely order the special meals for my next trip which appear to be superior to the standard meals offered.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "R North", "author_country": "United Kingdom", "date": "2013-02-15", "content": "Flight from Paris to Hong Kong. The seats were hard narrow and most uncomfortable even for a short flight 12 hours was torture!!", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-india", "link": "/seat-reviews/air-india", "title": "Air India customer review", "author": "Pulok Gupta", "author_country": "United States", "date": "2011-04-05", "content": "The personal monitors were out of service on both my wife's and mine on the way out. On the way back the monitor's front screen was cracked and mine was not working. We were seated on the \"exit\" row and could not see the front main screen as it very fuzzy and working intermittently.", "aircraft": "Boeing 777ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-india", "link": "/seat-reviews/air-india", "title": "Air India customer review", "author": "N Gandhi", "author_country": "United States", "date": "2009-01-13", "content": "Relatively new 777-200LR. The seats were comfortable for most of the flight but towards the end of the 15 hour flight they got a little stiff. The recline was ok. Another 1-2 inches of recline would've been great. I'm 6'2\" tall and found the legroom to be adequate. Not great but adequate. The aisle seat would be the best bet for tall people. The middle and window seats had some footspace taken away because there was a box mounted beneath the seat in front of the passenger.", "aircraft": "B777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Rodolphe Paccard", "author_country": "France", "date": "2013-02-15", "content": "CDG-MEX seat 53K. It's in the narrower part of the aircraft at the rear so there are only 2 seats instead of 3 on the windows side. IFE box was under the seat in front of me but to I was not too bothered by it. The seat is away from the cabin wall and this gives you several windows and a sensation of space. You get your own storage space between the seat and the wall which can also serve as a table. Although it will be shared with the person behind you. Getting things in and out of it means removing anything sitting on top. The IFE was okay selection of programs was fair. However to select anything on the screen you had to press hard which makes you shake the seat in front of you. I had to endure that from the lady behind me. Food and drink service was very good for Economy.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Bob Turner", "author_country": "United States", "date": "2013-01-22", "content": "Air France Premium Economy. Downside a bit expensive upgrade no toilets but they didn't seem to object to us using first class toilets. Those who put down these seats have not sat in Air France economy - which is horrible. I am only 5'6\" but the economy seats have no padding.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "C Matlack", "author_country": "France", "date": "2013-01-10", "content": "I traveled in the lower-level economy cabin in the last row of the cabin. The seats barely reclined at all. I complained to the hostess as this was an overnight transatlantic flight. She informed me that all seats in the economy cabin had the same pitch. Needless to say I spent a very uncomfortable night.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "D Wheeler", "author_country": "New Zealand", "date": "2012-12-24", "content": "Flew AF economy HK to Paris. Never again! I'm not a small person at 6ft tall and 120kg and to me it was torture. I never got comfortable in all 13 hours 40 minutes of flying. Very narrow seat poor recline and 2 empty seats next to me I could not take advantage of because the armrests were fixed! The TV was quite blurry too.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "R Le Goff", "author_country": "Australia", "date": "2012-12-24", "content": "We paid a lot to travel Voyageur class which is Air France's version of Premium Economy. Do not believe the video on the AF website and do not believe the hype. The seats are narrow and have been designed so badly that you have no chance of a restful flight. You just slide down and your knees bang into the seat in front. You get plastic cutlery and cups and same food as economy. Do not pay for this class of fare. There is very little difference to their AF economy class. The service is the same non-existent. Makes me ashamed to hold a French passport. Never again.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "D Wheeler", "author_country": "United States", "date": "2012-09-17", "content": "I literally thought it was a joke - that's how uncomfortable this seat (and hence the entire trip) was. I'm not exactly skinny but neither am I obese yet this seat was so narrow it cut off circulation to my thighs. To make matters worse my shoulders and upper arms kept bumping up against the passenger to my right (I was in an aisle seat) to the point where I finally had to get up and pace around the plane to relieve the discomfort. Throughout the entire trip from Miami to Paris I was lucky if I was able to sleep for 20 minutes. I arrived at my destination in the Middle East feeling like I'd been run over by a truck.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Donald Hamilton", "author_country": "United Kingdom", "date": "2012-09-17", "content": "In their Premium Voyageur cabin Air France has achieved the remarkable feat of making providing a seat which is uncomfortable for both my wife (5'6\" and of medium build) and myself (6'4\" and of heavier build). They are hard. The recline is very limited when it works and the fixed head rest is too low to support the head of anyone with any height. These problems were compounded by the failure to carry extension belts which fit the short seat-belts fitted on the second and third of the three rows (I was able to use the belt on the A319 on the connecting flight without difficulty). I therefore had to be transferred to the front row. This has a bulkhead which diminishes the value of the extra leg-room when the seat is upright: when I tried to use the (limited) recline an extension came out which pinned my feet to the bulkhead. In short this cabin is over-priced offering less than the preferred seats in the Air Canada Economy cabin", "aircraft": "BOEING 777-200ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "B Knight", "author_country": "Australia", "date": "2011-10-22", "content": "AF seats narrow and hard and it was very difficult to get comfortable. Also I have short legs and the absence of a footrest is a real problem - I had to place cushions on the floor & place my feet on them to ensure adequate circulation in my legs. My impression from 6 SIN-CDG legs is that the planes need a cabin refit with more comfortable seats. On the other hand I would rate AF ahead of Qantas's mediocre international economy offerings.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "R Kivett", "author_country": "United Kingdom", "date": "2011-10-22", "content": "I flew in the A380 going from CDG to IAD and then came back in the A330 ORD to CDG. The 380 seat was spacious with a large screen while the A330 was cramped and had the tiniest of screens. I gave such a poor rating for the recline due to when the person reclines completely in front you can't eat easily get out of your seat see the TV screen very well or feel like you can breathe. I didn't feel comfortable putting my seat all way back in consideration of the person behind. The seats also lead to people behind pulling on your seat when they try and get up and down from these cramped positions. I will try and avoid this aircraft in the future on AF.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "R Ireland", "author_country": "United Kingdom", "date": "2011-10-22", "content": "11hr flight from Paris Orly to La Reunion. By far the narrowest seat I have ever sat in. I think it was even narrower than the seats on Ryanair which is a budget airline. Legs were pressed right into back of the seat in front and when they reclined it was game over. Never again. It is strange as I use Air France on European flights as well and the seats on the smaller aircraft are wider and with more legroom!", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "A Dewar", "author_country": "Australia", "date": "2011-09-19", "content": "I was seated 24K. 3 seats jammed in behind a row of 2 seats. 24J had minimum leg room and the large gentleman had to sit at an angle with legs in the aisle and third of his upper body in my area. Worst flight of my life.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Suzanne Cooper", "author_country": "Canada", "date": "2011-09-04", "content": "Very uncomfortable flight; I wouldn't travel on Air France again. With the seats in front inclined it was impossible to get out of the seats. All and all I wouldn't choose Air France again.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Juliet Brumlik", "author_country": "United States", "date": "2011-07-28", "content": "I am a small person 5'3\" and 110 pounds. For me my seat was the smallest airline seat I've ever seen. Eleven and a half hours of misery.", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Joe English", "author_country": "Ireland", "date": "2011-07-28", "content": "Aisle seat at emergency exit so legroom not a problem. Seat is the narrowest I have ever sat on - perhaps it is slightly narrower than all the other economy seats to incorporate the tray table in the armrest? Also the hardest seat I ever experienced. How an airline can expect anyone to sit on this hard seat for twelve hours is beyond me. Given cramped seating and the harness of the seat I will never choose Air France for intercontinental travel again.", "aircraft": "B777-300 / B777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "M Matsuda", "author_country": "United Kingdom", "date": "2011-04-05", "content": "CDG to HKG with B777-300 and HKG to CDG with B777-200. Economy class on the day to HKG from CDG was full. Very cramped cabin with 3x4x3 configuration. The seat on the aircraft was like wooden bench. I felt that the seat on B777-200 on the way back to CDG was a bit better. Has AF improved the seat? Either way their economy seat is far from satisfactory. Also on the way back to CDG they ran out of food available between first and second meal. If you take a long haul flight with AF make sure that you take some food with you just like the time you take a budget airline.", "aircraft": "B777-300 / B777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Massimo Zanasi", "author_country": "Finland", "date": "2010-11-22", "content": "CDG-LIS on A320. Very little legroom for a 6.2 ft. tall. One of the worst experiences compared to most European airlines.", "aircraft": "A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Debra Angeloff", "author_country": "United States", "date": "2010-10-26", "content": "I was stunned to find the seats so miserably uncomfortable for an intercontinental flight. The seats were extremely narrow short and very hard with very little leg room. It became impossible for me to get comfortable in any way to be able to relieve pressure on my legs or sleep on my flight. There was absolutely zero room for anyone to get out of his/her seat to go to the restroom without having the entire row get up as well to let them out. I will never fly with Air France again because of this level of discomfort.", "aircraft": "Boeing 777-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "John Whiting", "author_country": "United Kingdom", "date": "2010-10-22", "content": "Premium economy Paris-Osaka for 11 hours. I sat at the front of the premium economy cabin. Pros- more legroom than the standard premium economy seats. Cons the tray tables are in the arms and not as large as the normal seats which makes working on a laptop a little less convenient. Overall I would certainly choose this seat again. I had a day flight both ways so did not try to sleep. Seat was comfortable for the duration and I did not find it too hard. As I was working most of the flight I didn't use the recline much but it seemed OK. The laptop power is standard 240V and either a standard French type or US plug will fit. It is limited in power and my laptop which is fairly low power would only work if the battery was taken out. That said the supply never faltered. Video was good with a reasonable large screen (although nobody could describe it as pin sharp) and a good choice of current films and TV shows. The earphones are OK but I used my own which plugged into a single 3.5mm socket so there was no need for an adapter. Service was OK not bad but not exceptional and the food was standard economy fare OK but nothing to get excited about. Overall a very pleasant flight and I don't think that I would have had much of a better flight in business class (but I wasn't trying to sleep). Overall plenty of room good comfort and easy boarding disembarking. Highly recommended.", "aircraft": "Boeing 777-200ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "A Bruce", "author_country": "United Kingdom", "date": "2010-09-21", "content": "Flew the new AF Premium economy product. Pros: hard shell seat gives feeling of extra space and good AV (with noise reducing headphones and slot for own 'phones). Socket for laptop also handy tho' not used by me. Seat reclines (actually it \"declines\" in its shell) enough to aid sleep. Ticket class enables you to access AF lounge at CDG for a fee. The seat is very thin and very uncomfortable over a long flight. I bought a cushion in SCL for the return route but still had \"numb bum\". This detracts heavily from an otherwise good product. Please AF put some more padding in the seat cushion!", "aircraft": "Boeing 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-mauritius", "link": "/seat-reviews/air-mauritius", "title": "Air Mauritius customer review", "author": "J Kelly", "author_country": "United Kingdom", "date": "2011-04-05", "content": "Extremely disappointing for 12hr flight. Marginally better on return but could be due to pain killers I took.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Tarik Tamzali", "author_country": "France", "date": "2010-01-20", "content": "Entertainment is excellent. But the seat configuration on B777-300 at 3x4x3 makes it hard to survive after a 11 hours flight. AF should definitely think about passenger confort. I will never board those 777 again and I will prefer to choose another airline than AF on my next long haul flights to HKG and ICN.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Terence Ho", "author_country": "Hong Kong", "date": "2009-12-04", "content": "12 hours from Hong Kong to Paris was awful - my seat wouldn't recline very far as I was in front of the toilet - the seat width was the worst ever as was the pitch (especially when reclining). 3x4x3 isn't the normal seating configuration on a 777 which explains why it was so cramped even for someone as short as I am.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Judith Sriram", "author_country": "United States", "date": "2009-10-14", "content": "This BOS-CDG flight was the worst transatlantic flight I've ever taken. Very cramped seats I'm small (5'2\") not obese and could barely fit into it. When person next to me pressed on arm rest it pinced my thigh enough to make me jump once or twice. Seat so cramped that I could hardly move around to relieve pressure on legs. Will never take this particular flight again.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "John Reay", "author_country": "United Kingdom", "date": "2009-08-31", "content": "I was quite surprised at just how bad the seating was aboard our Air France 747. I consider myself to be of average build and height and fairly fit yet squeezing into the seat was incredibly difficult. There was approximately one inch of space between my knees and the seat in front far less than the majority of short-haul flights I make. Extricating myself from the seat to get to the bathroom involved disturbing the two people sat next to me who were forced to get out of their seat and pile into the galley area because I wanted to leave. After the problems I faced when I first attempt to get out of my seat I gave in and remained stationary for the remainder of the flight. I dread to think how unpleasant the flight would have been if I was over 6 feet or weighed more than average. I have since recommended that all of my friends and colleagues avoid Air France at all costs.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "M Matsuda", "author_country": "United Kingdom", "date": "2009-03-02", "content": "CDG-Tokyo. It was the worst flight in my life. The seat was hard enough to feel like sitting on a plastic chair. My back was very painful after a 12hr flight. I chose the flight because it was the first time to fly with them and was the only flight departing Tokyo in late evening. I never fly their B777-300ER 3x4x3 layout aircraft again.", "aircraft": "B777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Mike Hoder", "author_country": "Germany", "date": "2009-03-01", "content": "Perfect flight but way too narrow seating in eco/tempo. No chance to get a sleep under these conditions. Not recommended.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Mike Hoder", "author_country": "Germany", "date": "2009-03-01", "content": "CDG-JFK. Much better seating compared to Air France 777 models. I recommend choosing the 330 if possible.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Benno Bauer", "author_country": "Austria", "date": "2009-02-07", "content": "CDG to Tokyo - the narrowest Y seat I ever experienced. Took the flight because it was cheap turned out to be a mistake. Never ever want to fly on such a cramped plane again horrible.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "D Vanden Abeele", "author_country": "Belgium", "date": "2008-12-10", "content": "Very tight seat pitch for long haul travel and not recommended at all. If in economy try to obtain an exit row seat or seat 31K.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Rodney White", "author_country": "United States", "date": "2008-11-17", "content": "Seats felt very cramped - worst I've ever experienced. Who is the genius that decided to put in new thickly padded and sculpted seats (which push you closer to the seat in front) with the most recline I've ever seen in Economy but kept the seat pitch at 31-32\"? When the seat in front reclined the video screen was 8\" in front of my face and it is impossible to reach the floor or stand up for that matter. It is ridiculously tight unless you are under 5'6\".", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-france", "link": "/seat-reviews/air-france", "title": "Air France customer review", "author": "Stanley Gershbein", "author_country": "United States", "date": "2008-09-29", "content": "Not only would I not recommend these seats I will never fly on Air France again. I have never seen seats so close together. There was no leg room and I'm not a large person. As for the recline - the head of the passenger in front of me was practically in my lap.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "David Lyttle", "author_country": "New Zealand", "date": "2015-06-29", "content": "I had an aisle seat. The seat itself was comfortable even for me at 2 meters tall and there was just sufficient legroom. The problem was being an aisle seat people kept bumping into me all night long. Not just passengers but the crew as well. The aisle is only sixteen inches wide. The passengers shoulders protrude beyond the back of the seat. I complained to the crew and they said it was not their fault. They said it was a huge problem for them and the airline just would not listen. I resent being bumped into like this. Normally an airline crew would apologise but I guess if you are bumping into people all the time you would never get any work done apologising all night. Very disappointing when other aspects of the flight were excellent. I checked the ATR aisle width and it is 19 inches. A lot less people and a lot less movement of people about the cabin", "aircraft": "Boeing 777 200", "seat_layout": "3x4x3", "date_flown": "29-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "power_supply_rating": "1.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Andrew Mair", "author_country": "New Zealand", "date": "2015-06-11", "content": "I review this seat before I have even travelled in it. Booked a spacesaver seat on 777-300 on Friday, paid my money. Further to negative comments on this site about Air New Zealand changing\naircraft type decided to check out this before travel. Sure enough, they have changed to an old 777-200, no space seat, usual old seat. Been ripped off before I even fly.", "aircraft": "Boeing 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "type_traveller": "Solo Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Janelle Bartlett", "author_country": "Australia", "date": "2015-05-29", "content": "We purchased Brisbane to LAX return via Auckland. Our premium economy booking specifically stated SpaceSeat and the space seat was the entire reason for our booking. After boarding realised that we were on a777-200 so no space seats. Instead a very poor premium economy seat. Another passenger asked about the 300. In a rehearsed reply the attendant said 'oh that is on another route this aircraft is new. 'Never again.", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "C Fowler", "author_country": "New Zealand", "date": "2015-05-29", "content": "I am not a tall person at 5'4\" and have a slim build but I found the seats in economy were small too close to the seats in front and had no footrest. There wasn't even enough room to place my small cabin bag under the seat in front so I could elevate my feet. The pocket in front of my seat was so small you could hardly put anything in it and if you did you had to take it out to get up from your seat. I was unfolding my tray on this flight just as the person in front was reclining with the result of a good whack on my knees. I have never experience this before. I was extremely disappointed with the layout of this smart plane. There appears to be too much room in Premium Economy and far too little in Economy. There were only two toilets servicing our area of the plane.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "John Taylor", "author_country": "Canada", "date": "2015-03-01", "content": "My wife and I have flown with Air New Zealand from Canada to Queenstown using premium economy since 2006. While the Premium Economy price is considerably more than the economy we have willingly paid the difference for the comfort experienced on the long haul. Over the years we have experienced a variety of seating arrangements from the noticeable wider seats with more leg room to the \"moon seats\" which proved extremely uncomfortable and ultimately to the 777-200 flight which offered us the worst imaginable flight experience. The seats on our last trip to Queenstown and return were much narrower. We questioned our memory of past flights and finally checked the economy seats. Unfortunately economy seats did not look smaller than the premium economy. Our trip on January 4th this year to Queenstown found us on the long haul flight bumping elbows as we sat. There was no extra room to turn to choose a comfortable spot for sleeping. To use the phrase \"disappointing\" with reference to our latest trip and my own flight to Queenstown last May of 2014 is an understatement. The cost of our travel from Toronto to Queenstown was very close to $10000 for two adults. When advised by two friends who also traveled to Queenstown one week after us that their individual economy fares were in the region of $2500 each I am left wondering why so much was paid for so little. The premium economy accommodation would seem to be excessive in light of the meagre room afforded to your patrons of this class. I would be interested to know why customer care has been cut back and to what end. The crew are wonderful and every attempt is made within the cabin to accommodate travellers. Too bad that travel space is now cramped for premium economy patrons.", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "T Quazi", "author_country": "New Zealand", "date": "2015-02-22", "content": "NZ2 (AKL-LAX) Seat 46D. One of the most uncomfortable long flights of my life. The seats are extremely uncomfortable with poor cushioning. Couldn't get comfortable at all. Front pouch space is a joke. Cant put anything there. Had to put my cellphone on the floor. I drink water quite a bit on long flights and there was no cup holder like on other planes (usually on under side of tray). Had to bring down the tray to put my water cup. Unhappy with AirNZ cabin layout.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "D Bayley", "author_country": "Australia", "date": "2015-01-27", "content": "We flew Brisbane to Auckland and then on to San Francisco (I wish they flew direct from AU to the USA rather than transiting through NZ though). I'm 186cm tall and fairly solidly built but found these Spaceseats very comfortable. Their 777-300 planes are beautifully presented and the crew are always so friendly and helpful. I hate flying long haul as I find the seats so uncomfortable on other airlines. We flew Qantas PE to LA last year via Sydney on their A380 and found the whole experience very average. What I love about the Spaceseat is that you don't have some clown reclining into your personal space forcing your food into your face or spilling your drink. The TV screen is fine just move it to a better position. There is plenty of room even for larger folk. It's so comfortable and the cabin is nice and private. The purple beanbag/footrest is very welcome. Flip your shoes off and settle in. The only thing that could be improved is the recline seating should be electronic buttons rather than manual. Ignore the negative reviews you will love this seat! Add to that the exceptional Air NZ service and you can't go wrong. I look forward to trying the PE in their new 787 planes but somehow feel that it will be a step backwards.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Jeffrey Fallon", "author_country": "Australia", "date": "2014-11-19", "content": "If you are considering the Air New Zealand premium economy option do not waste your money. I have flown this class with other providers without concern but the \"spaceseat\" is the most uncomfortable and worst ergonomic design My wife and I have ever experienced. There is no foot rest very poor reclining and tilt options and poor head rest design. The spaceseat provides NO place to put things (except my glasses case) any drink bottle book etc had to go on the floor or in the overhead locker. The diagonal configuration creates a number of problems you need to twist at an odd angle to watch your video screen or if you extend it out on the arm it ends up very close to your face and prevents you leaving the seat without disturbing the person next to you. The video remote is located in the seat by your elbow as a result is very easy to activate the functions when attempting to sleep (no chance too uncomfortable) I managed to turn on my screen and overhead lights and call the flight attendant all when trying to sleep. If you own a motor bike and lock it up with a huge chain you will appreciate the seat belt design . Air NZ staff were very good as was the food and wine. But the seats I felt I had spend 12 hours on the rack in some castle dungeon. You have been warned go economy and buy 3 seats between two.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "David McKay", "author_country": "Australia", "date": "2014-11-19", "content": "We had a sky couch and as I am 6 foot 4 inches this was really a waste of time other than having an extra seat between the two of us. We just couldn't get comfortable on the flight to get in a sleeping position. The sky couch is rendered virtually useless when the seats in front fully recline and reduce the seating space dramatically. There were two sets of people on our side of the plane with sky couch but neither used it. I made the mistake of booking a sky couch rather than an exit row that would have been a better and cheaper option for us. Air New Zealand pack an extra seat in economy and this reduces the width of seat and that may make an uncomfortable journey for wide people.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "David Tansell", "author_country": "Australia", "date": "2014-11-19", "content": "Close to toilets means disturbance when trying to sleep. Queuing random bumping from crew and other passengers and light from the toilet door all contribute. Slightly less recline due to partition wall behind.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "T Blomfield", "author_country": "New Zealand", "date": "2014-11-19", "content": "These new refit by Air NZ are a horrific experience on a long haul. The narrowest seats with the least legroom I have measured. Less room and smaller than Air Asia seats. When reclined cannot see the PTV screen as the angle is wrong. Guy next to me was half on top of me. I was in the isle seat and was kept awake the entire trip by people bumping into me. People behind me were banging into the back rest and its impossible to recline because then you are right on top of the person behind. It was a nightmare trip and I had jet lag for days after. My advice is to not travel on this aircraft at all on long haul flight.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Tim Taylor", "author_country": "Australia", "date": "2014-11-19", "content": "I'm a fairly frequent flyer on many different airlines. This is the most uncomfortable flight I have ever experienced. Very little seat width or leg room but worst of all the seat offers absolutely no lumber/lower back support. I chose to stand at the back of the plane for over 20 mins of the flight to give my self some relief from the discomfort.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Nic Jarrod", "author_country": "Australia", "date": "2014-11-19", "content": "Premium Economy Auckland to LAX and one of the best long haul flights we have experienced. We scored an upgrade (paid) to Business on the way back and although the ability to sleep on an actual bed on an overnight flight was a real plus we found there was a lot less personal space in Business compared to Premium Economy. The downside was having to fly economy-class Auckland to Adelaide (single class plane only). I literally had to get out the seat 3 times during the 4 hour flight as my leg became so numb I was concerned any longer locked in that position would lead to serious health issues. I was unable to point my foot upwards and had to sit locked in a splayed position whilst seated. I can't imagine how I would have coped with a 12 hour flight in that position.", "aircraft": "BOEING 777", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "T McKenna", "author_country": "Australia", "date": "2014-08-02", "content": "Trans Tasman economy class seating isvery tight. I don't think I have every been in an aircraft with such small space. Absolutely no leg room. (I'm male 5'11) If the pax in front reclines during meal service you will be wearing it and video screen ends up 6 inches from your face.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Peter Hendry", "author_country": "New Zealand", "date": "2014-07-21", "content": "I fly often usually on Qantas where I am Gold or Virgin Australia. This last trip 2 days ago I needed a fast direct flight so chose Air New Zealand. I paid an extra $95 for an exit row (air New Zealand are now an upscale budget airline with a cost for everything yet still charge. Premium fare)' the seat although had plenty of leg room is very very narrow more so than I ever remembered in the past and more narrow than the other airlines I fly. It was hard not to come into contact with the person beside me and we are both not big people. The recline is almost non- existent and both seat pouches are beside the window making it hard for the person in the aisle. All in all I was very disappointed in what I thought were an above average airline.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Cyrus Paul", "author_country": "United States", "date": "2014-07-20", "content": "This is specific to the Air New Zealand SkyCouch. Do Not believe the sales job on their website. The notion of paying premium price for two adults in three seats to be able to lay down is a joke. This would accommodate one adult at the most. This is being marketed for adults and families to lay down on long-haul flights. It is frustratingly cramped and the expectation set by the marketing makes it worse. The flight attendants have obviously dealt with this before as they started apologizing before we took off from LHR to LAX. We should have known something was wrong as the LHR ground staff wouldn't look us in the eye when we asked about the SkyCouch seating. Shame on Air New Zealand.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "R Knight", "author_country": "Canada", "date": "2014-03-03", "content": "The flight between the Cook Islands and Auckland had the most uncomfortable seats I have ever traveled in. Armrests do not incline for added comfort if seat is empty next to you. Inclination is practically nil and trying to grab a wink is impossible due to this as you pitch forward when nodding off.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "K Botes", "author_country": "New Zealand", "date": "2014-01-03", "content": "I was put in row 52. When seat in front reclined effective space disappeared. Intolerable. Had to ask them to straighten seat or risk an incident. Temperature in this part of the plane was too hot. At back of plane it was freezing. No air control to regulate personal comfort. I am only 1.62 m yet I found these seats claustrophobic and restricting to a degree worse than older plane layouts. A six foot passenger next to me had to sit with knees splayed further restricting my available space.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Susan Collins", "author_country": "New Zealand", "date": "2014-01-03", "content": "Worst flight ever 9.5 hours of being cramped and uncomfortable. Paid $300 per person to have guaranteed empty seat next to us which cabin staff ignored woke up to find someone sitting in the empty seat. Once this was pointed out to staff they did move her. Guy in front of me was fidgeting and moving up and down tv was about 5cm in front of my face during dinner not so much cattle class as sardine class.", "aircraft": "BOEING 767", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "M Beckham", "author_country": "United Kingdom", "date": "2014-01-03", "content": "We flew to LA from London initially outbound in economy. While the seats themselves were nice and comfy the one downside is that if you have your seat up and the person in front reclines you have a TV screen inches from your face which made for a incredibly uncomfortable journey. On the return trip we tried the skycouch (2 adults travelling) and there is much improvement depending on what you want to use it for. We reclined the seats back and put it into 'bed' mode. For us this was fine as my girlfriend was happy to sit upright in the isle seat which allowed me to lay across the 3 seats. The extra width was lovely and made for a far more comfortable journey (even for my girlfriend who was now able to put her feet up also. The people in front did not recline giving us more space but the problem would still exist with the screen being close if they had and because of this I think if 2 people were to lay side by side with the seat in front reclined it would make it more like a coffin for one person. Saying that if you want to take turns with laying out then I would highly recommend paying the bit extra for have more sitting/laying options and generally more comfort. We are flying again with ANZ on the same journey and have booked the hard shell space seat to see if this improves the journey. I could not find a fault with the rest of the airline staff entertainment and food were all first class hence why we are flying again.", "aircraft": "BOEING 777-300", "seat_layout": "3x5x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "P Tuesday", "author_country": "United Kingdom", "date": "2014-01-03", "content": "I did a lot of research before I booked theAir New Zealand space seat to LA and back - on the way out we sat in the middle section seats that sort of curved slightly - the seats were amazing the recline is more of a slide and the controls are a bit stiff but when you get the hang of it they are fine the table and TV all moved about as did the arm rests the big middle armrest between the seats is great too - the seatbelts have an airbag so they are a bit bulky at one end - the bean bag for your feet was a bit flat and small - but on the return journey I had a much bigger bean bag. Leg room was fantastic but you do sort of angle a bit so it feels a bit odd twisting one way with your tv etc angled at the other but you get used to it - on the way back we were sat in the window seats and they are not like the middle ones they are off set from each other so there is more privacy I did find these ones had a little less room for your arm/elbow on the joining side but nothing major - there was also plenty of room to get in and out of your seat and it felt very spacious I was really impressed with the whole experience on this flight the seats the services everything was special and I highly recommend it.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "J Ayre", "author_country": "Australia", "date": "2013-01-01", "content": "We had to ask for assistance from cabin staff every time to try to get recliner seat activated - they did apologise and said there has been problems with this - but it is not fixed! On the first flight over to USA the cabin was not at full capacity and I tried other seating on other rows and experienced the same discomfort. Having been on both the inside and middle seating - there is no difference in comfort and I defy anyone to be seated in the middle seats as shown in the brochure in the seat pocket - I did try and it is impossible. Sleeping was almost non existent due to the headrest being too rigid.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Alex Tai", "author_country": "New Zealand", "date": "2013-01-01", "content": "Took a flight from AKL-HKG. Was seated in 44A and 44B (Economy Class). The seat started well but started to get really uncomfortable in the last half of the flight. Air New Zealand have improved their staff service so that when it is catering time all seats must be put into upright position so everyone could eat propoly. Overall good seats.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "H Lamerton", "author_country": "United Kingdom", "date": "2011-10-26", "content": "Premium Economy Row 24 middle 2 seats Heathrow to Auckland via LAX in October. Excellent seats. I was pretty concerned as when they were launched they received a lot of negative press as the legroom was alleged to be awful. Air New Zealand removed a row of seats in August to remedy this. It worked - I am 6'5 and with legs fully stretched could just about touch the back of the footwell - so loads of legroom. The recline could be a tad better but did not prevent me sleeping. The hard shell means your space is not intruded by the seat in front.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Jane Smith", "author_country": "Australia", "date": "2011-10-22", "content": "Had to be the worst seats I've been in. If the person in front of you reclines they are just inches from your face. Plus people who seem to feel the need to constantly push back in their seat makes your table shake making for an unpleasant dining experience. It was very difficult to get in and out of the seat and I was in an aisle seat. I have bruises on my legs and my right knee bruised from knee being up against the seat in front of me. The armrests do not go completely up so I can see the other passengers being bruises from banging against them every time they try to get in and out of their seats. Worst seating. I got off my flight bruised and with a very sore and stiff neck.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Doug McGill", "author_country": "United States", "date": "2011-10-22", "content": "The new space seat - pros and cons. I have travelled in both an inside and outside seat on the right and left of the two aisles and not the odd-looking away-facing pairs in the centre so my comments apply to the former. You sit at an angle of about 20 degrees to the aisle with the backs of the seat shells in front of you at the normal (right angle) to the aisle. This means that your TV (which can just about compensate for the off-centreness) and your tray table (which can't) are at a weird angle. The window seats have better leg room than the aisle ones but the down side is that getting out - particularly if the 'aisle' person has the TV out on its angled stilts and the tray table open (no rim glassholder or recess- beware!) is a mountaineering job - but at least using the shell in front as a lever will not disturb the occupants Air New zealand are obviously sensitive about it as on both flights the concierge were on the defensive (unsolicited on my last flight) - \"We've taken one row of seats out\" (Heaven knows what it was like before). But despite them being a bit hard one can get quite comfortable. Lovely big pillows and a 'bean bag' for you feet. Just be prepared to eat off centre.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "S Doyle", "author_country": "Australia", "date": "2011-09-19", "content": "Row 29 middle row-right aisle spaceseat. I'm 5' 10\" (177cm) and found there to be ample legroom when seated and reclined. Before the flight I was concerned about the outward facing nature of the seat but that proved to be a non-issue. TV monitor and tray table are detachable/adjustable to compensate for the angle of your seat. I did find it hard to find a comfortable sleeping position and the jury is still out on \"otto\" the foot bean bag - in some positions it was great and in others didn't seem to be useful at all.", "aircraft": "BOEING 777-300", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Sandy Pike", "author_country": "New Zealand", "date": "2011-08-10", "content": "Seat 46 A/B/C have fixed armrests between them not even a 45 degree lift! Passengers really are trapped in their seats. Seats in front recline brings the person in front into your face and body unless you recline your seat too - and I'm not a big person! Service etc. was excellent but poor seating provision makes this a no-go for long haul flights. Some economy seats had retractable armrests but most had minimal retraction - row 46 none! Passengers should be advised on seat maps - we booked months in advance and had the worst seats on the flight thanks to a check in clerk who moved us to supposedly 'better seats'. We travel this route regularly and will try to avoid Air New Zealand if they don't wake up and do better in future.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Horst Klos", "author_country": "New Zealand", "date": "2011-04-05", "content": "This was on the brand new B777-300 (only the 5th flight!) sitting in the newly configured Premium Economy window. The seats on the sides are angled towards the outside. Leg room is worse than in the previous Premium Economy. All looks very fancy in white (why white? This is going to look grey and shabby very quickly!) but the seats are hard no squab not easy to recline and viewing position awful. Will avoid this class at all costs!", "aircraft": "Boeing 777-300", "seat_layout": "2x2x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Brian Stoneman", "date": "2011-04-05", "content": "It was a new plane the seat was in a shell - the recline didn't effect the seat behind good amount of room. 100% better than the 777-200", "aircraft": "Boeing 777-300", "seat_layout": "2x2x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-north-yukons-airline", "link": "/seat-reviews/air-north-yukons-airline", "title": "Air North Yukon's Airline customer review", "author": "B Vincent", "author_country": "Australia", "date": "2015-06-20", "content": "I took several flights with Air North in April, using their Aurora Pass. The flights north of Whitehorse were on the HS748. The flights themselves were fine, but did they really have to cram 10 rows of seats into a space meant for 9? 10 rows of seats, 9 rows of overhead lights/air vents that didn't quite line up, and these seats are also quite narrow. Incidentally, seating is unreserved on these flights. Cabin bag limit is very small on this aircraft, but you can ask the FA to stow your bag in the rear - you'll need all the space under your seat, and there's not much room in the open rack above.", "aircraft": "HS748", "seat_layout": "2x2", "date_flown": "20-04-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "seat_storage_rating": "1.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Peter Henry", "author_country": "New Zealand", "date": "2009-08-12", "content": "The worst seat I have ever had on a trans Tasman flight. Arm rests do not fully retract up making it very hard to get in and out of your seat. If the seat next to you is empty the fact that the armrest will not fully retract makes it impossible to use the extra space! Seat was hard insufficient legroom seat to narrow.", "aircraft": "B777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "R Mortara", "author_country": "United Kingdom", "date": "2009-01-15", "content": "The benefit of these 747's is the 34\" seat pitch. 2\" more than on the 777s. Having sat in the seat for some 24 hours it was getting uncomfortable towards the end of the journey but at least you are invited to stretch your legs by walking around the cabin. Seat recline is good and your leg space is not seriously compromised when the seat in front is reclined fully back. Economy is never going to be really comfortable but the seat pitch offered by Air New Zealand goes a long way to making it more bearable.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "R Mortara", "author_country": "United Kingdom", "date": "2009-01-15", "content": "I had paid a fraction of the cost as part of an upgrade from London to Auckland. The 777s as noted before suffer from having the same layout as economy but the seats are better. The airline I gather is going to re-configure these aircraft during 2009 - not before time. The service and food made for a very good flight and the seat was comfortable enough for the flight from Tokyo. Those paying full rates for this service may feel it does not reach the required standards of seat comfort though", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Mary Kelly", "author_country": "New Zealand", "date": "2009-01-06", "content": "Worst long haul flight with Air New Zealand I have made. Added to the awful seat pitch was the fact that the armrests which usually recede completely into the seat backs no longer do so. So although the flight was only half full it was impossible to utilise the spare seats next to me. On a 13.5 hr flight from SFO to AKL this becomes very important. Food and service okay but if the seats are diabolical then everything else pales into insignificance.", "aircraft": "B777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "A Jarrett", "author_country": "United Kingdom", "date": "2008-12-10", "content": "I have travelled Premium Economy previously on an Air new Zealand 747. The product on the 777 is far inferior and not worth the extra fare - the seat was cramped the same width as the economy seats whereas the 747 premium economy seats are somewhat wider. Air New Zealand should have configured the 777 premium cabin as 2-3-2 or even 2-3-3. The 17.8 inch width of this premium economy seat is 0.7 inches narrower than Air Canada's standard economy seat on the same aircraft type.", "aircraft": "B777", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "David Minard", "author_country": "New Zealand", "date": "2008-11-04", "content": "We have made several journeys in the upper cabin premium economy section. Not being in the least interested in business class the premium economy is an excellent alternative. However I do find the seat padding tends to set solid after about 8hours. I now have an additional cushion that that has largely eliminated this problem. Even double long haul legs ie LHR- HKG-AKL are good value and comfortable in these seats", "aircraft": "B747-400", "seat_layout": "3x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "G Graham", "author_country": "United States", "date": "2008-08-20", "content": "We were in seats 22 A and B (upper deck) but were fortunate enough not to have a third passenger in seat C giving us more room to spread out although I believe we would have been comfortable even with a third person. These seats are in the exit row so leg room is not an issue nor is the narrowness of the seats. I've heard complaints about the temperature but that wasn't a problem with the blankets provided. There really isn't much of a window for this row. The side storage bin is a little awkward to reach and can disturb the passenger behind you when accessing. Our return flight LHR to LAX – 747-400 – we had seats H and K in row 25. We found these seats to be extremely comfortable especially with no one behind us. Having the lavatory close by was not an issue most folks passing by were quiet.", "aircraft": "B747-400", "seat_layout": "3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-new-zealand", "link": "/seat-reviews/air-new-zealand", "title": "Air New Zealand customer review", "author": "Diane Budres", "author_country": "New Zealand", "date": "1970-01-01", "content": "Premium Economy Class was perfect for someone like me who has to travel between LA and AKL every month but doesn't want to pay the price to spread out in business class. The leg room is spacious leaving enough work space so that I can work on my lap top without disturbing the person next to me - coach seating has become so cramped on airlines that you tend to overlap each other). Plus the blankets were comfortable and there were extra pillows for my flight - it was great! Some over weight people may find the seat width a little small for premium economy (Qantas Premium Economy seems a little larger) but for a normal sized woman it is perfect.", "aircraft": "B747-400", "seat_layout": "3x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-tahiti-nui", "link": "/seat-reviews/air-tahiti-nui", "title": "Air Tahiti Nui customer review", "author": "R Leong", "author_country": "United States", "date": "2015-03-29", "content": "LAX-PPT. You don't have many airline options flying in/out of Tahiti so Air Tahiti Nui is kind of the only way to go. That being said I'm not sure who designed the seats in Moana Economy Class but I have no idea what they were thinking with the headrest. The seats are as expected in economy class - not much leg room narrow worn and used seats. I'm your average 5'5 female and felt the space was adequate enough although man spreaders definitely make the space more cramped. My biggest gripe is the headrest which can move up or down but for the most part feels like someone is shoving your head forward into the most uncomfortable position in the world. There's just no way to get comfortable. For an 8 hour flight from LAX it makes sleeping difficult even if the seat is all the way reclined. The best you can do is sleep with your head tilted forward and arms crossed over your chest. Most positive comment would be the IFE which had a number of on demand movies/shows which was easy to use. Nice big crisp touch screen. Food wasn't the greatest but they feed you twice on each leg of the trip. FA's friendly enough; French and English.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "air-tahiti-nui", "link": "/seat-reviews/air-tahiti-nui", "title": "Air Tahiti Nui customer review", "author": "J Wallwork", "author_country": "Canada", "date": "2013-04-20", "content": "The screen was very difficult to work and hard to view. Food was quite good. The one thing I really noticed was that they did not walk down offering water as frequently as travellers need. The bathrooms were really small and I honestly wondered how heavy set people go into them.", "aircraft": "BOEING 777-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "air-transat", "link": "/seat-reviews/air-transat", "title": "Air Transat customer review", "author": "Chris Wragg", "author_country": "Canada", "date": "2015-07-04", "content": "We have flown quite a few airlines over the last few years and Air Transat is not bad, but its not good either. Firstly the seats, flying this airline you are going to get well acquainted with the person at the side of you. Most airlines we have flown use a 2x4x2 configuration which is ok, using a 3x3x3 means you are very cramped. We flew a different airline earlier in the day with the 2x4x2 in the same body and it was much more comfortable. I am 185 cm and I have broad shoulders and I was very uncomfortable for the transatlantic flight. The width of the isle was so narrow that I was not possible to pull my hand luggage along the floor. You will have to pay for a blanket and headphones on this airline. The in flight entertainment system is ok; full touch screen, but a limited number of movies and shows. The service was good, but it was obvious that the flight attendant was not fluent in French when making her announcements which for a dual language airline is not what you would expect. The attendants were friendly. Food was ok, but there was not enough. Flying this airline again I will make sure that I eat plenty before the flight! Overall I think it would be better to pay more for an airline with better service.", "aircraft": "A330", "seat_layout": "3x3x3", "date_flown": "04-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "power_supply_rating": "3.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "air-transat", "link": "/seat-reviews/air-transat", "title": "Air Transat customer review", "author": "Ron Price", "author_country": "United Kingdom", "date": "2015-07-03", "content": "Calgary to Gatwick, 1st July 2015, Airbus A330. The only good point about this flight was the condition of the aircraft. However, the seats were hard, slippery, narrow and very uncomfortable.The cabin crew were rude and unhelpful, not a a hint of \"please\" or \"thank you\" at any time. The food was diabolical and very little of it. (eg. a slice of Banana Bread for a \"snack\" breakfast) The air travel side of our Canadian Holiday should have been one of the highlights, instead it turned out to be the only regret.", "aircraft": "A330", "seat_layout": "3x3x3", "date_flown": "03-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "power_supply_rating": "1.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "air-transat", "link": "/seat-reviews/air-transat", "title": "Air Transat customer review", "author": "Jim Noble", "author_country": "United Kingdom", "date": "2014-01-10", "content": "London to Calgary and back again. Seats become very coccyx unfriendly after an hour or so. Either the seat or I don't have enough padding. Spent most of the flight wriggling around trying to find a comfortable position - and failed. I'll avoid this plane type the most uncomfortable I've ever experience in future.", "aircraft": "AIRBUS A330", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "air-transat", "link": "/seat-reviews/air-transat", "title": "Air Transat customer review", "author": "John Kennedy", "author_country": "United Kingdom", "date": "2008-11-09", "content": "The seats in twos at the rear of the aircraft are the more comfortable in economy.", "aircraft": "A310-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "air-transat", "link": "/seat-reviews/air-transat", "title": "Air Transat customer review", "author": "C Gill", "author_country": "United Kingdom", "date": "2008-11-05", "content": "Seats 14j and 14K emergency exit seats. Very uncomfortable seats very narrow width very short seat belts. Only position you can only sit in is bolt upright with your arms folded for 6 or 7 hours due to space restriction rendering you unable to move in seat and lack of space between you and person next to you. Overall terrible seats and not worth the extra money.ar.", "aircraft": "A310-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "air-transat", "link": "/seat-reviews/air-transat", "title": "Air Transat customer review", "author": "Dan Jaysen", "author_country": "United Kingdom", "date": "2008-09-17", "content": "I was sat in 8C. Being just over 2 metres tall there's barely a flight where the seat pitch is great enough (in economy) for me. The pitch was just about bearable and I could put my right leg out a little into the aisle during take-off so it was more comfortable. The crew were quite accommodating too once in the air they re-allocated me to 9H-J-K a vacant three-seater! Can't complain on that front I think 7 hours in that seat would've been too much to bear.", "aircraft": "A310-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "airasia", "link": "/seat-reviews/airasia", "title": "AirAsia customer review", "author": "Thomas Jellis", "author_country": "United Kingdom", "date": "2015-07-23", "content": "At 6 foot tall I am not that big by western standards. I expected some comfort but I couldn't find any. My seat didn't recline and I couldn't sleep because I had to stretch my legs into the aisle due to the legroom but didn't want my feet running over by the trolley.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "22-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "airasia-x", "link": "/seat-reviews/airasia-x", "title": "AirAsia X customer review", "author": "Tsen Wong", "author_country": "Australia", "date": "2015-06-18", "content": "MEL-DPS return on Indonesia Airasia Extra. These are essentially the same seats as found on Malaysia Airlines B777 business class, with a few less features like no lumbar adjustment and massage function. The seat is wide, roomy, and exceptionally comfortable in all modes except for full flat position (solution - make it a little less flat and it is much more comfy!). Service was excellent with the friendly crew showing a flair often absent these days. Food is the same as available for economy. A unique product for a LCC, which I will be using again. My ratings are in the context of an LCC.", "aircraft": "A330-300", "seat_layout": "2x2x2", "date_flown": "18-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "FamilyLeisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "airasia-x", "link": "/seat-reviews/airasia-x", "title": "AirAsia X customer review", "author": "R West", "author_country": "Australia", "date": "2014-01-06", "content": "I paid extra for what Air Asia X calls a 'hot seat' with more legroom directly behind the premium economy cabin. The legroom was generous (I am 194 cm and I could stretch out) and the space in front of the seat also made access very easy. However in a crowded plane the lack of shoulder room was very uncomfortable - this airline has nine seats across in its A330 cabin where most airlines have eight. The sense of tightness was exacerbated by the arm-rests on my row of seats having to accommodate tray tables narrowing the available space further. The seats themselves are leather clad and hard; they also lack lower lumbar support. They do have adjustable head rests - a great feature. I've rated the seat overall as a '5' simply because I managed to sleep for about two hours of a seven hour plus sector. I have rated the PTV screen as 1; in fact the on-board entertainment system comes in the form of portable units which can be rented - I didn't try them however.", "aircraft": "AIRBUS A330-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "alaska-airlines", "link": "/seat-reviews/alaska-airlines", "title": "Alaska Airlines customer review", "author": "K Souvannadeth", "author_country": "United States", "date": "2014-11-19", "content": "My seat row 26 had very little to no recline whatsoever and it was not an emergency row. From Honolulu to San Diego 5.5 hours was the most uncomfortable plane ride I've ever experienced. I kept falling forward when I fell asleep because the seat was so straight up.", "aircraft": "BOEING 737", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "alitalia", "link": "/seat-reviews/alitalia", "title": "Alitalia customer review", "author": "Enrico Arpaia", "author_country": "Canada", "date": "2014-11-19", "content": "Toronto to Rome and back. Same Aircraft on both flights. The aircraft appeared old it did not have the Italian colours but the tail was blue with a design I did not recognize. The seats were filthy stained and with the cover of the back coming unglued. My tray at least was unsteady and it seemed on the verge of detaching from the supporting system. The leg room was sufficient for my height and body type (I am 5'8\" and 170 lbs) but for anyone taller or heavier it would be extremely uncomfortable. The overhead monitor did not work and neither did the sound system. The food its not worth the comment. I think the president of this Airline should definitely consider another line of work.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "alitalia", "link": "/seat-reviews/alitalia", "title": "Alitalia customer review", "author": "M Prezioso", "author_country": "United States", "date": "2014-11-19", "content": "Very narrow seat. every time a FA pass by you will be bumped. Very difficult to get in/out when the one in front is reclined (and of course it will) . The IFE screen is small and very low contrast.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "alitalia", "link": "/seat-reviews/alitalia", "title": "Alitalia customer review", "author": "David Craven", "author_country": "Brazil", "date": "2014-08-02", "content": "ORD-FCO. The flight is a \"seasonal\" flight and it appears that they do not use a \"regular\" plane on it. The various seat review sites said that the \"Classica\" Cabin in the two class version had new seats with IFE. Old very old seats with no cushion left in the cushioning and no in-seat back IFE. Rather we had a CRT every 10 rows (and ours was broken). This means that the Seat arms go up all the way and no boxes to block legroom. The bad - well seat back IFE is essentially \"the standard\" now. So I am of two minds. The leg room and fully disappearing arm rests are good. The old cushionless cushions very bad. The lack of seat back IFE that's just unusual and very third world. So if you are taking a night flight the plane is not full and you don't need to be entertained this is likely better than most of the coach across the Atlantic.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "alitalia", "link": "/seat-reviews/alitalia", "title": "Alitalia customer review", "author": "L Trittoni", "author_country": "Brazil", "date": "2014-01-06", "content": "Seat 20A. Narrow seat and has a big equipment box below the seat in front that really prevent any taller passenger to stretch his legs and try to sleep/rest.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "alitalia", "link": "/seat-reviews/alitalia", "title": "Alitalia customer review", "author": "Peter Lukassen", "author_country": "Netherlands", "date": "2009-03-03", "content": "Not enough leg room for somebody taller than 175 cm (5'10) specially when the passenger in front of you reclines his seat to the max. How to look at the screen is still a puzzle to me. I think you have to be under 160 cm (5'4) to have a decent view - if you are lucky the IFE works.", "aircraft": "B777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "allegiant-air", "link": "/seat-reviews/allegiant-air", "title": "Allegiant Air customer review", "author": "Lisa Edwards", "author_country": "United States", "date": "2015-07-22", "content": "These have to be the most uncomfortable seats I have ever had the displeasure of sitting on for three hours. Paid for more leg room which was nice but my rear end hurt so bad from the lack of padding on the seat and no ability to recline at all. Was like sitting on a metal folding chair with thin vinyl cushioning.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "19-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "allegiant-air", "link": "/seat-reviews/allegiant-air", "title": "Allegiant Air customer review", "author": "F Daniel", "author_country": "United States", "date": "2015-06-17", "content": "I am 6'0 and sat somewhat comfortable for 5 hours from Los Angeles to Hawaii. However, the seats do not recline, so you need to learn to sleep upright. The aircraft walls are very cold, so if you have a window seat, bring a sweater or jacket.", "aircraft": "Boeing 757", "seat_layout": "3x3", "date_flown": "16-06-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "David Eitel", "author_country": "United States", "date": "2015-07-22", "content": "My wife and I are frequent travelers and have been on numerous airlines. American Airlines is one of the worst. On a six hour flight from NY to SFO I was given one glass of water. They provide nothing. A beer is $7, ear plugs $5, movie $8 - soon a blanket will be $5, a pillow $5. The worst part about the flight is not the lack of the above amenities which many of their competitors provide free, but it is those things they call seats! The seats are horrible. An appalling substructure with about an inch of padding with no lumbar support. I am 6' tall and 190 lbs. I had the seat back reclined and the person in front of me did as well. I was reading the in flight magazine and I had 1\" from my stomach to the seat in front of me. What was more ironic however was the suggested exercises while seated at the bottom of the page to prevent deep vein thrombosis. Out of the four suggested exercises, only two were possible with these \"new, improved seats\".", "aircraft": "A321", "seat_layout": "3x3", "date_flown": "18-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "power_supply_rating": "2.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "D Day", "author_country": "United Kingdom", "date": "2015-06-22", "content": "ORD-PHX-SNA-LAX-PHX-ORD. There is so little to redeem this airline. Check in staff rude and unprofessional, even to First Class passengers. Aircraft dirty and tired, with no entertainment. WIFI either slow or inoperative. Food in First Class has slightly improved. Seats in First Class grim, old fashioned, and barely qualify as Premium Economy comfort on quality airlines. Crews were mainly indifferent, and just going through the motions. Uniforms and airplanes grubby. What is missing from AA First Class is just that - class. A new livery is merely veneer. This airline needs a major cultural overhaul, from top to bottom. I doubt it is capable of change. At least they are buying newer aircraft. The First Class product is desperately poor. Shame on a once great national airline!", "aircraft": "Boeing 737-800 / A321", "seat_layout": "2x2 US Domestic First Class", "date_flown": "22-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Ron Levy", "author_country": "United States", "date": "2015-05-29", "content": "DFW to LHR. Last time I travel on one of those planes. AA have squashed too many seats into this plane. No space to store my overnight bag. Had to place it in business class section and was told by hostess that I could not get access to it during the flight. There is not enough legroom to sit comfortably. If the person in front of you tilts their seat back they are sitting in your lap. American Airlines have forgotten that humans traveling on long-haul flights need to be reasonably comfortable. They are slipping back into their old ways that caused the airline to fail and go bankrupt. By far the worst flight I have ever been on. Food was atrocious.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "F Hoerr", "author_country": "United States", "date": "2015-05-29", "content": "These seats are so tight I experienced very real claustrophobia on the red eye from LAX to ATL. I had a window seat which cramped my shoulders and the foot area was cut by about 1/3. Trying to extend my legs the top of the opening hit mid-shin blocking access to the foot area. Exiting the seat was difficult. Worst plane seat experience ever. I am 5-11 and can't imagine the pain of someone taller. The only way to keep my knees from jamming against the seat in front was to sit as far back as possible and completely erect. On landing I slid forward and jammed both knees into the seatback hardware.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Paul McHale", "author_country": "United States", "date": "2015-05-29", "content": "I was reminded why I never fly American Airlines- MCO-DFW-KON - The seats on this worn out old aircraft are crammed together so close when the person in front of you reclines you literally have strands of their hair in your face. They have tray tables but only half the size they are on all other airlines I have flown on. I could not even thumb through a magazine due to the seat in front of me being reclined into my face. The seats were worn and felt like sitting on a metal bar. In flight service is horrible for a 8 hr flight. No meal service - just overpriced snacks. One star rating is overrated.", "aircraft": "BOEING 767-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "R Cohen", "author_country": "United States", "date": "2015-05-29", "content": "I was stuck on this horrible airplane for a 5 hour flight from LAX to DCA! I had a window seat but the person next to me was a bit overweight. The side wall protruded into my seat area so I had very little space. The seat is very narrow and legroom is very minimal. It was impossible to put a drink and my laptop on the pull out table in front of me. The plane has very good storage bins above the seat an entertainment system (where almost everything costs $$) but the seats are horrible. I am a AAdvantage member but will make sure to never fly on an AA 737-800 again!!", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "A Robbins", "author_country": "United States", "date": "2015-02-01", "content": "They have reduced the padding in the seats and having sciatica I found these seats excruciating and could not wait to get off this plane. I will go out of my way not to fly this plane again. Though the seats were slightly wider than other economy seats the lack of padding and lack of lumbar support made this horrible for me. Legroom was fine I was in mainseat extra. for me awful product. Like riding a park bench for three hours.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "D Golden", "author_country": "United States", "date": "2015-01-27", "content": "This was my first flight with seats configured to include a desk top computer-sized metal box under each seat taking about 1/3 of the available foot/storage space. After 2 1/2 hours with my leg twisted my knee hurt quite a bit. I could not put my laptop envelop (not even a briefcase) under the seat. The seat-back storage is almost nonexistent. The seat pitch with the new contoured seats kept me from even opening my laptop that has only a 12-inch screen. My company won't pay for seats with extra legroom so I am stuck in the torture chamber. After 20 years of flying only American if it went where I was going I am looking for an alternative. American you have pushed cramming more bodies into a fixed space too far this time.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "L Buckley", "author_country": "United States", "date": "2014-11-19", "content": "This is AA's \"new and improved\" medium haul aircraft to replace their aging MD80 fleet and I am so appalled at the experience I really wonder what AA were thinking. The seats are on a 30\" pitch - the tightest in the AA fleet and if you are over 5'6\" tall you will be uncomfortable. The only upside is the IFE - every seat has a screen with some content to distract you from the cramped and uncomfortable seats - I would not recommend this aircraft for any flight over 2 hours. To add insult to injury to the frequent flyer there are only 8 first class seats giving a ration of 1 to 14 of first to economy. By comparison the outgoing MD80 had 16 first class seats giving a ratio of 1-8. So the new and improved A319 has a smaller seat pitch than the outgoing MD80 ledd first class seats (half as many) but has a TV screen in each seat. I will avoid this aircraft and actually prefer the 30 year old MD80.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "David Bosserman", "author_country": "United States", "date": "2014-11-19", "content": "NO legroom for anyone 6 feet or taller; I literally could not put my legs in front of me. I had to sit with a leg in the aisle and the other intruding on my wife's seat next to me. This was on a 10-hour overseas flight - almost qualified as torture. Incredibly uncomfortable when all seats are upright; when the seat in front of me was reclined I was trapped.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "D Mccutcheon", "author_country": "Canada", "date": "2014-11-19", "content": "Seat pocket is useless for storing anything bigger than a toothbrush. Seat feels cramped and was difficult to get into and out of. I could not open my small laptop on the table. Pretty useless for business travel.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Jim Naeve", "author_country": "United States", "date": "2014-11-19", "content": "I have been an AA customer for nearly 30 years and have seen their quality continue to plummet. I'm a big guy 6'5\" 265lbs and these seats are not designed for tall people. Every time I fly AA I end up with Chiropractic appointments to adjust my back and neck. This past week I flew from DFW to LGA on AA and couldn't get the headrest high enough to support my head and neck but still fell asleep. When I awoke my neck was extremely stiff and I had a severe migraine that lasted 2 days. I simply cannot fly AA again because of the horrible seat design. I don't know who designed those seats but ergonomics was not a concern.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Judy Leibowitz", "author_country": "United States", "date": "2014-11-19", "content": "I am only 5'2\" but found the legroom sorely lacking. When the passenger in the seat in front of me reclined It became even tighter. My seat was in the 20th row and there was very little ability for me to recline much. Unfortunately it was the redeye flight from Los Angeles to New York and I found it impossible to sleep. I knew not to expect much attention from the stewardesses in coach. On a positive note the small TV screens on the seat back in front were a fortunate surprise. However for the price of the ticket it would be nice if they supplied a little more room in coach.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Robert High", "author_country": "United States", "date": "2014-11-19", "content": "I'm a loyal 2 million mile American loyalist. Which I believe gives me the right to complain when something isn't right. My complaint is about the new economy seats with the TV screens. For starters there are three 10\"x12\"x4\" metal boxes (possibly to run the TV's?) attached to the pedestals. They dramatically reduce the space for \"personal items\" and therefore increase the pressure on the precious overhead bins. In a world where the power of a 1980's IBM 360 can practically be delivered in a smartphone it is \"inelegant\" at best and embarrassing at worst that these huge clunky boxes are the \"solution\" for the new seats. Also the \"back pocket\" is now just (1) a hard plastic sleeve filled with AA magazines and (2) a net pocket below that is so small and pulls out not--at-all leaving room for a couple of business cards.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "L Kush", "author_country": "United States", "date": "2014-11-19", "content": "Worse than how thin the cushions are the shape of the seat is exactly opposite of what it should be for good back posture. There needs to be lumbar support. Instead this seat is hollow in the lumbar shaped like a \"C\" and forces you to slouch. Additionally the seat cushion you sit on is ridiculously thin short and uncomfortable. The bottom line is that the ergonomics of these seats is just terrible.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "B Patel", "author_country": "United States", "date": "2014-08-12", "content": "Me and my 3 children flew from MAN-ORD on AA Flight 55. It is the same poor flight we took 5 yrs ago. It is old and no seat back movie screens. The food is terrible and the staff not very friendly.", "aircraft": "BOEING 767-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "M Polaski", "author_country": "United States", "date": "2014-07-16", "content": "DFW-OGG (Maui) round trip. Seats are small no TV or plugs just an old shared TV playing a terrible movie with terrible audio and no meal service. This was nearly an 8 hour flight and all they had were overpriced snacks for purchase. However if you were near the back of the plane the snacks ran out by the time they got to you so if you didn't bring anything you starve for 8 hours. Drink service came around maybe twice but other than that the flight attendants were mostly missing in action. They might as well have just tossed the passengers in with the luggage. A truly terrible experience and I will be avoiding American Airlines like the plague from now on.", "aircraft": "BOEING 767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "David Brown", "author_country": "United States", "date": "2014-03-11", "content": "This was a new plane. Seat had uncomfortable metal bar where shins rest on seat in front. Seat also had a tv controller on TOP (??!) of the arm rest that made the arm rest uncomfortable. Finally back of seat curves in making bigger people hunch. Seat is not only small it is very poorly designed.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Pam Wolfe", "author_country": "United States", "date": "2014-01-06", "content": "I am not thin and svelte any longer. However I am not a behemoth either. There was plenty of room for the seat belt to fasten but the seat was at least six inches more narrow than I am. I am bruised from the cutting of the arm on the aisle seat which does not move. The tray table wouldn't lie flat because it was too close to my legs and stomach and my knees touched the seat in front of me (which had nothing to do with my weight) I suggest if you are a pound over 150 you do not consider this plane especially if you are on it for a long ride. (Our trip was 6.5 hours) I think the discomfort is on purpose because they will sell you an upgrade which gives you 4-6\" more legroom than the regular seats have. I had to upgrade because I became nearly claustrophobic thinking about having to climb back into that confined space. And tho the legroom helped and the fact that I was on the aisle instead of in the middle the seats were so narrow that I came off the plane with a six inch bruise from the armrest. It will be a long long time before I fly this plane again. All the ads in the world won't make up for the horrible experience of my two flights on a 757 between Dallas and Anchorage!", "aircraft": "BOEING 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "M Newman", "author_country": "United Kingdom", "date": "2014-01-06", "content": "Used to be a good airline travelled many years to BOS but this year went LHR-MIA : what a rubbish flight. Now worse than 3rd rate company should have just gone bust instead of getting protected. Seats not fit for purpose food should have been condemned inflight movies unless you had a pair of binoculars screens too far away to view and content not suitable for young children. If the staff don't care about the company and their passengers and the company does not care about passenger comfort on long haul flights why are they bothering to be in business. Will never bother to used them again and unless you love to be treated worse than a dirtbag avoid this airline like the plague.", "aircraft": "BOEING 767", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Tom Sykes", "author_country": "United Kingdom", "date": "2014-01-06", "content": "The new seats are aNimprovement on the old ones. Each seat has a universal AC socket and a USB port. The IFE system has a large amount of programming. At 3x4x3 layout the aisle are quite narrow . The overall comfort of seat is good. Aircraft has reliable transatlantic wifi.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "P Jenkins", "author_country": "Australia", "date": "2014-01-06", "content": "STL-LAX 28F window. Because this ticket was part of an international code share reservation my seat was randomly assigned. I did not notice that until days before my flight; otherwise I would have sought a more peaceful seat away from the engine noise of the rear of the fuselage. Anywhere from Row 25 forward would have made a huge difference. I am not sure about the rest of the flying public but I find it hard to sleep when on long flights gaining hours from east to west during the day anyway. I figured that my flight to LA was going to be a push in the sleep department as usual so I just let it roll.", "aircraft": "MD80", "seat_layout": "2x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "R Lewis", "author_country": "United States", "date": "2014-01-06", "content": "I recently flew AA on four flights using the 757. The seats I occupied (12 & 25) were very cramped. I was forced into a window seat even though I am disabled to some extent. It was very difficult for me to get out of the seat given my disability. The aisle seat was better but not much. The seating was deteriorated and the arm rest on the center seat in front of me was broken. The seat mount on the seat in front of me was also broken or loose as the occupant in leaned severely to the left. All the seat problems slow service and the airline was late due to mechanical problems on the two connecting flights causing me to miss my flight to LA.", "aircraft": "BOEING 757 (DOMESTIC)", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Bill Leighton", "author_country": "United States", "date": "2014-01-06", "content": "They changed the layout of the 777-300 from a 2x5x2 to a 3x4x3 adding another seat and reducing the width of all the other seats. The recline was ok. Room is tight and tough on 9.5hr flight London to Dallas.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "A Nguyen", "author_country": "United States", "date": "2013-04-20", "content": "Took a flight from DFW-NRT. Itchy and scratchy seats. The pillow and blanket is comfortable. It was hard to sleep because of babies crying. It was worth it. The food tastes good but not the pizza for dinner. It's personal TV is disturbing since we are in \"middle of flight\" the TV screen shuts off. I like the landing but its more nice that the flight attendants let us go off the plane to Tokyo Narita airport instead of blocking us.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "T Gaskin", "author_country": "United Kingdom", "date": "2013-04-20", "content": "Very cramped when went to check-in on-line mostly all seats taken and our travel agent did not know you could assign your seat as soon as you had booked hence all seats gone.Despite being a very new 777 all they have done is squeeze more seats in and try and make up for it by giving you touch screen TV's and lots to watch which is useless if you have not brought your own earphones as they ran out and the stewardess didn't care. Viewing the screen is made difficult if the person in front reclines you have to recline to see the screen suitably. When you have a large person sitting next to you and a person in front that reclines there is no room at all I am 5ft 3'' not small frame but was very uncomfortable. I feel ripped off for the price I paid for the seat feel like I have been treated poorly and am just a $ sign. They also cancelled our flight and re-directed us with out our knowledge until we arrived at the gate and left our luggage in DFW which had to be delivered to our home.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "John Hancock", "author_country": "United States", "date": "2013-04-20", "content": "The new seats provided on the new 777-300ER's are an improvement but still are not a perfect fit. I had the older seats on the DFW-LHR flight to compare them to. LHR-DFW trip the aircraft was about 2 months old but already some cabin wear was visible. Height of the IFE screen is just an inch or two lower than the preferred height mainly due to the design restrictions in the seatback. The normal IFE box found under the seats in older aircraft was gone. IFE system was fair in terms of usability and stability but not perfect. The movie selection was quite nice and the pause/play/options appeared in a natural and quick way. Picture quality was also good. They've added a \"World News\" feature in every IFE that allows full internet connectivity to worldwide news sources (free). My biggest complaint about the new IFE system would have to be the seat recline viewing angle. Whilethe seat recline is very good with the new seats I would define it as \"virtually impossible\" to watch the IFE screen in full-recline of the seat in front of you. The seat itself was average. It's width is reduced compared to older seats (the new configuration is 3x4x3 compared to the previous 2x5x2 configuration) and I'm unsure about the comfort of passengers. Older aircraft are said not to receive these seats until 2014 which is a disappointing fact in terms of AA's quality of service.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Celia Kirshenbaum", "author_country": "United States", "date": "2013-02-24", "content": "The economy seats on this aircraft are ridiculously uncomfortable. Getting in and out of the seat was a feat in itself. The only good thing is that each seat is equipped with a personal TV.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "Jordan Erdmann", "author_country": "United States", "date": "2015-07-28", "content": "ANA's 3x4x3 layout is better than I expected it to be. The seats are comfortable and leave plenty of room for larger westerners to stretch. The aisles are narrower, but no different than domestic airlines in the states. PTV had a great selection of movies and music; my only complaint would be the TV show programming. They feature a lot of popular drama shows from the USA, but no comedies.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x4x3", "date_flown": "28-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "A Tucker", "author_country": "United Kingdom", "date": "2012-12-24", "content": "Travelled on American Airlines overnight BOS - LHR flight. AA are still flying old 757-200 on this transatlantic route and we experienced appalling service. Everything about this flight now ranks as my worst ever flying experience. The seat pitch is only 31\" (if that) which is sub-standard on such an important international route for a national carrier. The aircraft lacks personal in-flight entertainment. The positioning of the ceiling tv screens means that passengers in seats A and F cannot adequately view any video entertainment let alone the mandatory safety video. The meal quality was embarrassing for AA. The cabin crew were very unprofessional. Everything about the flight was either poor quality or unprofessional.", "aircraft": "BOEING 757-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Emma Andrews", "author_country": "United Kingdom", "date": "2012-09-22", "content": "Seat 27A (Window) and 27B (Aisle) from DFW to LHR. Very old and worn plane. Seats very uncomfortable and dated. No individual screens just a select few throughout the cabin. Our seats were changed at the last minute due to operational needs ie. should have been a B777 but was a B767-300 instead. We paid for preferred seats with no one behind us but got stuck with people in front and behind due to change. I would not fly American Airlines again unless I was desperate. The crew were miserable and ready for retirement. We barely saw them too busy at the back of the plane reading and chatting! American Airlines need to get their act together. The outbound flight from LHR-DFW (B777 27A/B) wasn't much better and was treated like a night flight even though it was 9.30am! The 'fasten seatbelt' sign was illuminated the whole ten hours even though there was no turbulence to stop passengers getting out of their seats. Food really poor and tasteless. Go for another airline if you can!", "aircraft": "BOEING 767-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Jeremy Jones", "author_country": "United States", "date": "2011-10-22", "content": "Avoid flying to Europe on American Airlines in economy class. The seats are smaller and there is less room than on their domestic flights. Appalling.", "aircraft": "BOEING 767", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "Howard Cheng", "author_country": "New Zealand", "date": "2015-07-16", "content": "I was really looking forward to a nice flight with ANA on Economy from Tokyo HND to Vancouver YVR, but there is a lack of space on the aircraft, especially for a gruelling 8.5 hours. Seats were thin and as hard, legroom was tight but the worst part was that when you reclined, the seat base slid forward, causing less legroom. The plane was amazing, though, and it was quite an experience to try out the new Dreamliner. The windows dimmed by pressing a button, cabin pressure and humidity was higher and you could feel the difference after a long flight. Cabin crew service was great and the food was, as usual, really tasty and of high standard. I will fly ANA again.", "aircraft": "Boeing 787-800", "seat_layout": "3x3x3", "date_flown": "16-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "Chi-Yu Chen", "author_country": "Taiwan", "date": "2015-01-28", "content": "I flew SEA-NRT via 787-8 and was a nice ride. I am Asian male but the seat width was a bit too tight. Seat pitch and recline was more than enough. PTV is very accurate and responsive with the USB and audio Jack. I would fly ANA again much better than United.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "D Seid", "author_country": "United States", "date": "2015-01-28", "content": "I flew ANA roundtrip Honolulu to Haneda Tokyo. The planes were so hot and stuffy that it was terribly uncomfortable. There were blankets on every seat but no one used them in the entire plane. I am not unusually tall. I am Asian but my knees could touch the seat in front of me as the rows were close together. The head rest with flaps did not go up or down to adjust to different heights of people. PTV screens were small. The cabin attendants were smiling and graciously took care of passengers efficiently and the meals were good.", "aircraft": "BOEING 777-200ER/767-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Paulina Rios", "author_country": "Chile", "date": "2011-09-19", "content": "Seats were hard and uncomfortable. My outbound flight was cancelled and 15 hours later I was put on another flight having lost my hotel reservation without refund.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Jonathan Harrison", "author_country": "Bahrain", "date": "2011-09-19", "content": "Same as usual with AA except that I had booked another seat and they gave me a worse one. Unusually getting in and out even with an aisle seat. Will try to fly either another airline or another aircraft next time. I only got this ticket for the price which wasn't that outstanding.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "E Meyer", "author_country": "Switzerland", "date": "2015-01-28", "content": "MUC-HND on B787. The tightest seating configuration I have experienced on a long haul flight. 16.5 inch wide seat and 31' pitch - this has to be the worst. The in-seat screen from the seat in front of me was so close that it was hard to focus. ANA has gone from having one of the most comfortable economy classes to the very worst.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "D Bhatia", "author_country": "United States", "date": "2014-07-25", "content": "SFO to Narita 12 hrs had the exit row seat. Stunned to see how narrow the seat was. I am thin and could just barely fit into the seat. Space is eaten up by the front tray and the tv stowing into the arm rest. But the genius who configured these seats should have thought about the passenger comfort on a long flight. Sheer torture with good leg space.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "R Mahida", "author_country": "United States", "date": "2014-07-25", "content": "Bulkhead seat provided lots of legroom to fully stretch out legs plus easy access to aisles even from middle seats. The entertainment system is a pull out style on bulkhead seats.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "John Pierson", "author_country": "United States", "date": "2011-09-05", "content": "Using an old 757 for transatlantic overnight flights is disaster. Crew fine and tried hard to compensate and food was edible. Drinks (wine etc) was extra.", "aircraft": "BOEING 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "E Ruthruff", "author_country": "United States", "date": "2014-07-25", "content": "This is the smallest long-haul seat I've ever seen (and I fly a lot). It was 10 hours of discomfort (SEA to NRT) and I was in an aisle seat. The seat pitch is the same as or smaller than low-cost- carriers flying short-haul and the seat width is bad too. The plane was new the video selection was good and the flight attendant's were great but if the seat is tiny you will still be miserable. The plane was hot too which added to the discomfort.", "aircraft": "BOEING 787-8", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "A Megha", "author_country": "United States", "date": "2014-03-03", "content": "The bottom portion of the seat slides forward in the reclining mode (instead of reclining back) resulting in an uncomfortable slouching position. My feet/legs fell asleep multiple times and I could not find a comfortable position to sleep because there was so little room available. Bear in mind I'm 5'2\" so I can't imagine how this would work for someone taller.", "aircraft": "BOEING 767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "N Stash", "author_country": "Singapore", "date": "2014-01-13", "content": "Instead of reclining the seat bottom would move forward and it didn't give the same impact (at least to me) as reclining - not comfortable on a long flight.", "aircraft": "BOEING 787", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Stephen Johnson", "author_country": "United States", "date": "2011-07-28", "content": "Transatlantic ORD-MAN clean but well worn plane. Only reason seat is recommended is if you have to be on this type of plane an aisle seat is best option. Seat height poor for taller people cramped overall. 3 drop down TV's for economy and 11 channels of entertainment in this day and age is simply unacceptable especially on long haul. Not enough aisle room to stretch and of you did little way to avoid blocking views of TV for others. Ticket cost up airline margin up everything else shrinks - customers first - not a chance! Same flight for 20 years - satisfaction steadily falling over last 10 years as comforts disappear.", "aircraft": "Boeing 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Mike Abrams", "author_country": "United States", "date": "2010-08-01", "content": "Older 757-200 on overnight flight SFO-BOS. Seats seemed to be relatively thick with a lot of recline. In other words not designed for 31\" pitch as currently used. Extremely claustrophobic situation; I am 5\"11\" with a few extra pounds but certainly not a very large passenger. Did not help that a/c seemed to work very minimally and most passengers reclined fully. Combined with 1 hour delay (no communication about reason) and heavy turbulence (again no communication) this was an extremely unpleasant 6 hours. Advise- find an aisle seat even if attempting to sleep. Better yet pay the extra $50 to get on JetBlue or Virgin America. For those interested in inflight entertainment there were only fixed TV's glued to the ceiling every so often.", "aircraft": "B757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "J Osada", "author_country": "Singapore", "date": "2014-01-13", "content": "The seats on ANA 787 Dreamliner do not recline- the seat base slides outwards towards the seat in front of you. Needless to say this makes a mockery of the \"more legroom\" selling point because now passengers have even less legroom when they \"recline\" their seats. And sliding the seat out from under the chair does not make for a more comfortable seating position since you slouch in the chair and be just as uncomfortable.", "aircraft": "BOEING 787", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "R Ryan", "author_country": "United States", "date": "2014-01-10", "content": "NRT-PEK on the new 787-8. I was stunned how impressive the economy service is. The seats are in a 3x3x3 arrangement and I had a generous amount of room between me and the person next to me. I was very impressed though that on this 3 hour flight they serve a full meal service in economy. The portions are larger then on my flight from SFO-NRT (12 hour flight) on United. The plane did have western movies in English but very limited choices. Staff were over the top friendly.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "ana-all-nippon-airways", "link": "/seat-reviews/ana-all-nippon-airways", "title": "ANA All Nippon Airways customer review", "author": "L Andres", "author_country": "United States", "date": "2013-02-15", "content": "ANA's B777 from NRT-SEA was awful. Small leg room and very uncomfortable seat pitch.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Anthony Saunders", "author_country": "United Kingdom", "date": "2010-01-11", "content": "Very mean seat pitch. The guy in the seat in front of me reclined his seat immediately we were airborne and promptly went to sleep for the duration of the journey. I asked the steward if I was supposed to endure this for the whole flight - he sympathized but said he couldn't do anything about it. I was unlucky that I had an inconsiderate passenger sitting in front of me but I would only recommend AA to anyone under 5ft 2in and of a very slim build.", "aircraft": "B777", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Sebastian Komninos", "author_country": "Greece", "date": "2009-10-06", "content": "B757-200 JFK-CDG route and the was awful. The aircraft was very old there was no legroom. I had requested a window seat but when I boarded the aircraft realized that there was no window in the 13th row and I was on the wall. The screens were out of order.", "aircraft": "B757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Brian Addley", "author_country": "United States", "date": "2008-12-10", "content": "Took the same LAX to Heathrow flight four years ago nothing has changed just more worn out. The seats grow harder as the hours wear on and the recline is almost non existent. Stews were nice and the flight smooth.", "aircraft": "B777", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Clark Jordan", "author_country": "United States", "date": "2008-11-03", "content": "I got stuck in a bulkhead seat from DFW-EZE. I am 6'4\" and 11 hours with no legroom to stretch out was torture. I had booked the seat behind mine (emergency exit row) but was given this seat at check-in and I failed to notice the change. Luckily it was relatively easy to climb past the aisle seat and get up and move around every hour or so. Miserable flight.", "aircraft": "B767", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "F Hofer", "author_country": "Austria", "date": "2015-07-26", "content": "The A380 from Asiana Airlines is similar to the ones SIA operate but in the upper deck when you have a window-seat, you can't use the storage compartment under the window.", "aircraft": "A380", "seat_layout": "2x4x2", "date_flown": "25-07-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "power_supply_rating": "5.0", "seat_storage_rating": "1.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Brandon DePalo", "author_country": "United States", "date": "2008-09-24", "content": "Very old looking compared to Continental and Jetblue's cabins. Seats weren't too comfortable.", "aircraft": "B757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "J Lee", "author_country": "South Korea", "date": "2015-07-10", "content": "Asiana is a pretty good airline. The seats were comfortable enough as airplane seats in general. The food on the flight was mainly Korean, so if you are not accustomed to Korean or Asian food, it may be a shock. The service was really good and the flight attendants were all really sweet.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "10-11-2014", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "T Janko", "author_country": "France", "date": "2015-01-31", "content": "ICN-FRA. 3x4x3 configuration for this B474 but were sitting at the back of the airplane where some rows have a 2x4x2 config. Very good legroom even if you are tall. Very good PTV (touchscreen).", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "J Min", "author_country": "South Korea", "date": "2015-01-28", "content": "Upper deck with 2x4x2 config. The back is very slim. Thanks to that you get extra space for your knees and face. Even if the seat in front is in full recline position it does not crowd into your space much. The only drawback would be the less padding may cause more stress to your back on loner flights. My 2-hour flight did not reveal that.", "aircraft": "AIRBUS A380-800", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "John Warren", "author_country": "United Kingdom", "date": "2008-08-31", "content": "Very cramped and the headphone socket didn't work (attendant very offhand about it - said they knew 15 weren't working and so no point trying to reseat me). Shabby surroundings - seemed grubby and old.", "aircraft": "B777", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Brad Morse", "author_country": "Canada", "date": "1970-01-01", "content": "LAX-O'Hare on the oldest 767 I've flown on in many years. Filled with broken equipment - backseat pocket falling off overhead door would not shut etc. This plane was so old that it had 4 drop down 12\" TV screens in center of plane for movies for 30+ rows of economy!", "aircraft": "B767", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "G Pearce", "author_country": "United Kingdom", "date": "1970-01-01", "content": "I'm 6'2 and found the seat just bearable but luckily the seat in front didn't recline - if it had I would have been in trouble! Very difficult to get out of row though in flight. Cabin dirty with seat pocket filed with wet magazines and rubbish from earlier flight. Seat Back TVs faulty (both ways) as film kept jumping back 30 mins. Service OK but food poor even by airline standards", "aircraft": "B777", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "K Lo", "author_country": "Hong Kong", "date": "2014-08-06", "content": "This is their new A380 seat and the seat is less comfy and a bit hard if you are sitting over 5 hours. I guess that Asiana is trying to squeezing more space for fitting in more economy rows. If you are flying regional say 4-6 hours and it is fine. I am not recommending for flying a long haul flight with A380.", "aircraft": "AIRBUS A380 (Upper deck)", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "Jan Schulze", "author_country": "Germany", "date": "2014-07-29", "content": "The seat was very comfortable for my 10 hrs flight.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "Thuy Le", "author_country": "Vietnam", "date": "2014-01-21", "content": "Long haul flight JFK-ICN-SGN (and vice versa). Very comfy seat with big legrooms.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "american-airlines", "link": "/seat-reviews/american-airlines", "title": "American Airlines customer review", "author": "Stewart Gardner", "author_country": "Italy", "date": "1970-01-01", "content": "8 hour flight from JFK to Milano. This is probably the worst seat I have ever had on this sort of flight. 30\" pitch is much too little for a transcontinental flight. Also the planes are not very clean at all and the food served is little to be desired. Would not recommend using this airline for this sort of flight to anyone.", "aircraft": "B767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "William Clark", "author_country": "United States", "date": "2011-07-28", "content": "The only complaint I have is that the window seat allows for a little less room for your feet. Other than that I love this airline. The staff are amazing and the food is fantastic.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "Vu Nguyen", "author_country": "United States", "date": "2011-05-22", "content": "SEA to ICN. This was the largest legroom I have seen in a Economy cabin. The seats are well designed comfortable looks clean and have good decline. The PTV screen is huge and there are many programs. Access in/out of seat is easy because of large legroom.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "J Min", "author_country": "South Korea", "date": "2010-12-28", "content": "Newly configured A330-300 with 245 Y seats instead of 260 in older versions. Reduction of 2 rows gave a couple of inches per each row. With slimmer seat back and added pitch it felt much more spacious. 10.6\" AVOD screen was top notch but the programming could be better. Seats had less padding but not too hard.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "J Sabaduquia", "author_country": "United States", "date": "2010-12-20", "content": "JFK-ICN-JFK on the 747-400; 14 hour flight; seats extremely comfortable! The legroom is excellent 34\" lots of space! Recline was superb it felt like premium economy on some airlines the bottom of the seats also slides down which was an added bonus. PTVs were huge 10.6. One of Best economy seats out there!", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "David Vickery", "author_country": "Australia", "date": "2010-09-01", "content": "For an Economy Class seat the leg room was excellent.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "Junsik Min", "date": "2008-09-17", "content": "Very generous space!! Probably the best seat pitch for economy class. Seat width felt cramped but the seat next to me was unoccupied so no problem!! Addition of AVOD made this aircraft world class.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "Joshua Rodgers", "author_country": "Australia", "date": "2008-08-26", "content": "The most comfortable economy cabin I have ever experienced. After 20 hours of flying I exited my final sector feeling relaxed and comfortable. Seat pitch was great (on par with Malaysia Airlines) and seat width was also good. Armrests were wider than normal which added to the comfort of the seat. Seat was well padded but supportive. Recline felt like it was not quite sufficient although I wouldn't have wanted the person in front of me to recline anymore than they were able to anyway. Footrest was well positioned even as a taller person I was still able to use the footrest.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "John Padua", "author_country": "United States", "date": "2008-08-13", "content": "Asiana Airlines probably the best airline ive flown in my life! LAX-ICN : seat was very comfortable and it was nice to see that the lower part of the seat actually moved forward when I reclined the back rest. PTV was very easy to see - liked the fact that it was also a touchscreen TV. The leg room is excellent.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "asiana-airlines", "link": "/seat-reviews/asiana-airlines", "title": "Asiana Airlines customer review", "author": "James Shiu", "author_country": "United States", "date": "1970-01-01", "content": "Very comfortable seats and excellent service so even though the flight was full we felt comfortable with the 12 hour flight from LAX to ICN (Incheon Korea).", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Thomas Winter", "author_country": "New Zealand", "date": "2014-11-19", "content": "Worst flight ever. Leg room was very limited and seat would not recline properly. Couldn't sleep a minute from BKK to VIE. We will definitely avoid this airline in the future.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "J Tinning", "author_country": "Austria", "date": "2014-03-03", "content": "These seats are great for European routes but there is no headrest but this is not too much of a problem. I found the flight comfortable.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Chris Fields", "author_country": "Austria", "date": "2014-01-29", "content": "My seat was at the emergency exit so plenty of leg room. But only when not too many people gathered in front of me to line up for the toilets. Seat was extremely narrow couldn't be reclined very far so the 11 hours from Bangkok to Vienna were like hell. Service: dinner was ok but no breakfast (instead only a small sandwich) no wet towels were handed out. tea comes in a paper cup cutlery is plastic IFE very good good screen but only small in-ear headphones were provided.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Anna Walcher", "author_country": "Austria", "date": "2014-01-21", "content": "We usually fly business class long haul but this time C was sold out and we were seated in economy were surprised after the flight to Bangkok how comfortable it was.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "M Chvojka", "author_country": "Czech Republic", "date": "2014-01-17", "content": "Only 6ft tall I never suffered so much like on these refurbished Boeings 767. I flew from VIE-IAD I could not stretch my legs seat was hard and uncomfortable cutting into my back legs. I was sore for a week even though I had stood up every 3 hours for a stretch and walk. I complained and their reply was they refurbished the planes with new ergonomic seats for better passenger comfort. What a difference when I flew with Lufthansa last year far better comfort.", "aircraft": "BOEING 767-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "V Kovalsky", "author_country": "Australia", "date": "2014-01-06", "content": "Will never ever use this airline. Seats are designed to torture anybody with slightly longer legs who is more than 6 feet tall. Also completely inept airport staff unwilling to even discuss this issue (so I had to suffer both ways from Bangkok to Vienna and back. Plenty of lessons to learn from Thai Airways flying the Boeing 777 from Bangkok to Melbourne with adequate leg room etc.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Andreas Lemperg", "author_country": "United States", "date": "2013-01-21", "content": "Austrian has such a ridiculously inferior economy product on its long haul flights. The hard basically non-reclining seats in a stuffy worn out Boeing 767 are completely unacceptable. Flew IAD-VIE on Austrian but connected via Munich on my return flight on Lufthansa - what a difference.", "aircraft": "BOEING 767", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Daniel Sokolov", "author_country": "Austria", "date": "2009-09-02", "content": "Stay clear of the last row that is row 17! Do not let them trick you. The ground staff told me that the seat would have a good view. In fact there wasn't even a window! Plus you can't recline the seat at all and it is already more upright than any other seat in the cabin. Very uncomfortable and no view at all. Take any other row but not the last one.", "aircraft": "Fokker 70", "seat_layout": "2x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "James Ryan", "author_country": "United States", "date": "2009-08-14", "content": "JFK-VIE trip was torture. The most uncomfortable seat I have ever had on a plane. The food was very good relative to the usual economy experience.", "aircraft": "B777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "S Meylan", "author_country": "Switzerland", "date": "1970-01-01", "content": "Definitely the worst flights ever in Economy class. Uncomfortable seats poor seat pitch and recline. If you're taller than 175cm choose another carrier or be ready to be cramped!!!", "aircraft": "B777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Gerald Pfeifer", "author_country": "Austria", "date": "1970-01-01", "content": "I travel a lot and this was the worst experience on any long haul flight in economy ever. 10 seats in a row on a 777 and a very low seat pitch resulted in extremely uncomfortable a flight despite fair service and a huge PTV.", "aircraft": "B777", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "austrian-airlines", "link": "/seat-reviews/austrian-airlines", "title": "Austrian Airlines customer review", "author": "Boris Chavez-Bravo", "author_country": "Canada", "date": "1970-01-01", "content": "Completely unacceptable for a long-haul flight. Seats do not recline much and the ulphostery is very old.", "aircraft": "B767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "azul-linhas-aereas-brasileiras", "link": "/seat-reviews/azul-linhas-aereas-brasileiras", "title": "Azul Airlines customer review", "author": "Pedro Guerra", "author_country": "Brazil", "date": "2015-06-17", "content": "The pitch in each seat is good. The aircraft has a leather seat and a tv screen per each seat. If you plan to sleep well onboard, it is better to take a small pillow with you. The seat´s backing is not appropriate for it.", "aircraft": "EMB 195", "seat_layout": "2x2", "date_flown": "15-05-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "bangkok-airways", "link": "/seat-reviews/bangkok-airways", "title": "Bangkok Airways customer review", "author": "D Orika", "author_country": "New Zealand", "date": "2015-03-22", "content": "BKK-HKT return. This is one of the best airlines I've ever flown with comparing it to international airlines. Surprised to even have a meal from BKK to HKT (1.15hr flight time). Although English was limited the crew was awesome along with service. Prior to this flight I flew into Bangkok with Qantas and that was the worst flight I've experienced.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "bangkok-airways", "link": "/seat-reviews/bangkok-airways", "title": "Bangkok Airways customer review", "author": "G Morgan", "author_country": "United Kingdom", "date": "2008-08-17", "content": "Bangkok Airways from Hong Kong to Koh Samui. Aircraft was very new straight out of the box judging by the cleanliness. Check-in staff were very nice - offered an emergency exit seat without having to ask as I'm 6ft 5. Didn't even have to pay extra for this which is a nice change from being ripped off by UK charter operators. In flight food is good although 'entertainment' could be improved upon.", "aircraft": "A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Renos Maxoutis", "author_country": "United Kingdom", "date": "2015-07-27", "content": "As I wanted to ensure that both my wife and I sat together in Club Europe part of the cabin, I was constantly checking the availability of seats. So I checked on Sat, 18th and Sunday 19th and on both occasions the only seats that were available were 2+2+1+1+1, so 7 in total. Therefore I felt that I could not wait until Tues, 21st for online check in, as I wanted to ensure that I sat next to my wife. So with that in mind I pre-booked 2 seats 15a and 15b to ensure that we sat together and the extra £50. However, when I checked the seat availability again on Mon, 20th and Tues 21st, I was shocked to see that there were plenty of seats available. When I saw this I felt I had been forced and cheated by BA to pay an extra £50, this left a bitter taste in my mouth and was angry with the way I had been treated by BA. The flight was delayed for 1 hour 40mins without an explanation as to why. Ok, these things happen but an explanation as to why were were delayed would have been appreciated. By the time the cabin crew came round with the supposed lunch, it was close to 3pm and by the time the cabin crew reached us, they could not offer us a choice of food and the only thing that was left, was Fish. Therefore we were left with 2 trays of front of us with a salad bowl, a bread roll, an empty cup and an empty glass and a napkin with various cutlery, totally useless if you have no food to eat. Eventually crew managed to find a Chicken dish that we could eat. The Club Europe cabin was not sectioned off to the economy class passengers. So these passengers were constantly walking past us to use the toilet facilities that were meant for Club Europe passengers. After several complaints from myself and fellow passengers did they make an announcement over the PA about the facilities. However this did not stop the constant flow of passengers", "aircraft": "Boeing 767", "seat_layout": "2x2x2", "date_flown": "27-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Edwin Ng", "author_country": "Singapore", "date": "2015-07-22", "content": "Seat was cramped. I'm 180cm, or 5ft 9. Sat at an aisle sea; 32f. Left leg sort of lost feeling, right leg could stretch out, and that was the constant struggle I had to deal with. If the front passenger fully reclines, there goes the space which you thought you had. The seat is pretty much over the tray tables, watching a movie whilst eating was a delicate balancing act. Overall, decent but there are better airlines for long haul flights.", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "date_flown": "21-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "power_supply_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Laura Gilbert", "author_country": "United Kingdom", "date": "2015-07-10", "content": "The narrowest, hardest airline seat I have ever flown in. It was an overnight flight from Philadelphia to London. I am not a big person (163cm tall, 52kg) but I had to scrunch my shoulders together to fit in the seat. I had pins and needles for 24 hours after the flight. Other people around me who were larger than me (but not 'big' people by any stretch of the imagination) had to keep their arms folded for the whole flight in order to fit in the seat. Lots of people were complaining. I emailed a complaint to BA, which was met with \"sorry to hear, hope it hasn't deterred you from flying with us again\". A disgusting way to treat your passengers. I would rather pay more to travel with anyone than BA ever again after this experience.", "aircraft": "Boeing 787", "seat_layout": "3x3x3", "date_flown": "10-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "D Powell", "author_country": "United States", "date": "2015-07-08", "content": "My husband and I sat in two of the seats by the windows (which cost extra) so we had a little more room and privacy. We were in 31/B on the way to London and in 30J/K on the way back to Chicago. 31 A/B were better because there was no one behind us. The seats were fairly comfortable, but not comfortable enough for us to really sleep. The arms were really hard and could not be raised because they contained the trays. If the center one could have been raised to make more room it would have helped a lot. I could not really stretch out because of a metal box under the seat in front of me. From reviews I have read of other airlines' premium economy seats, these were good. A pillow, blanket, and eye mask were provided. I am a vegetarian and had a special meal which was all right as was my husband's meal. The flight attendants were very nice and helpful. The movies were fine too.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "date_flown": "08-05-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Brian Edwards", "author_country": "United Kingdom", "date": "2015-07-04", "content": "British Airways \"Club Europe\" Business Class seat pitch now feels like a budget carrier, never mind the advertising puff. Very disappointed after 3 or 4 of these trips. Sad that British Airways had to pull this trick.", "aircraft": "A320", "seat_layout": "2 x 2", "date_flown": "04-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Solo Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "John Duffus", "author_country": "Thailand", "date": "2015-07-03", "content": "The 31 inch seat pitch is now so small it is like a long-haul budget airline at premium price. There is reasonable leg room provided you have nothing stashed away there or the IFE box does not get your way. Even with the tray table up, though, window seat passengers have no way of getting out to the washroom without having the other two passengers get up and out into the aisle. That makes you really popular in the middle of a long overnight flight! The back support is reasonable, but after a few hours the seat bottom starts to feel hard. Overall you feel totally cramped and hemmed in. I'll never fly it again.", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "date_flown": "03-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Paul Budd", "author_country": "Germany", "date": "2015-06-21", "content": "Business Class, Seat 1C in Club Europe on A320. Despite the enhancements made to the interior aesthetics of the short-haul fleet, a fare paying Club Europe passenger is bound to be left less than impressed. Since the refitting and \"upgrade\" to the new seat, the legroom is completely inadequate. It is now impossible to stretch out, work on a normal sized laptop, and in my opinion has rendered Club Europe basically a redundant product compared.", "aircraft": "A320", "seat_layout": "2x2", "date_flown": "21-05-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "seat_storage_rating": "2.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Suzanne White", "author_country": "United Kingdom", "date": "2015-06-20", "content": "Premium Economy is well worth the extra money. Comfy and spacious enough to get some sleep, at least not like the economy seating. Food and beverages choices good too.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "date_flown": "20-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "S Chapman", "author_country": "Australia", "date": "2015-05-29", "content": "Hong Kong to Heathrow return. We thought it being 1 of their new A380 aircraft it would be enjoyable how wrong we were. Sat in seats 71a 71b going over 81a 81b coming back - most uncomfortable seats ever and what's with the entertainment box being under the seat in front of you. I am only 5'2\" tall and had no room for my feet because of this box and the Middle armrest only goes half way up. We have flown long haul many times and this would have to be the worst experience ever.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "D Dobson", "author_country": "United States", "date": "2015-05-29", "content": "We had flown LAX to Heathrow in BA World Traveller plus seats 2x4x2 and were able to survive - but on the return in the standard Economy seats it was awful. It was inhumane! If the seat in front reclines you are trapped. The armrest won't come all the way up so a large person has an awful time getting out of their seat. I would hate to be in the middle of a row. Very bad and unhealthy seating.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Lisa Nagle", "author_country": "Australia", "date": "2015-05-29", "content": "I fleSYD-LHR return trip having recently had surgery on my left leg. Outbound I stood up for 7 hours from SYD-SIN as cabin crew decided my leg was sticking out too far and there was insufficient room to get my leg under the seat. On the return my seat offered better leg room but despite many empty seats BA allocated two large men next to me. I had to have my carry on case to keep my leg elevated which meant the two men were trapped in their seats. BA didn't ask to see my Dr's letter to understand what I was going through. The staff did their very best to avoid all eye contact with passengers (presumably in case we asked for something!). My headset socket didn't work but the staff just blamed the previous crew. I could write about the state of the toilets but I'd rather forget what I saw. Suffice to say I drank nothing on the flight to ensure a bathroom visit was not required. My experience with BA has left me quite certain I will never book them again.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Ian Newberry", "author_country": "United Kingdom", "date": "2015-05-29", "content": "Flying from London to Mauritius and back. On way out footrest not working - broken and reported to crew who did nothing. Reported to BA on arrival. Return to LGW 2 weeks later same run down aircraft seat not fixed and in addition my wife's was broken as well this time. Reported to crew again and an engineer did a temporary fix before take-off. It soon broke again! Didn't have dinner it was 1am but breakfast was the worst I have been presented with in over 40 years of frequent flying a grey/green omelette and undercooked sausage - I did not eat it. It was an old WT+ cabin and even if they had been properly working the seats are not good. Food same as Economy drinks from plastic and paper cups. It really is a very poor product and `BA should be ashamed of it. I would not travel with BA long haul in this cabin ever again as it offers poor value for money and great discomfort. Save up to go Club if at all possible or choose another airline on the same route whose Premium Economy lives up to what it claims.", "aircraft": "BOEING 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "B Harrison", "author_country": "United Kingdom", "date": "2015-05-29", "content": "Beware of seats 25A and B on the new layout in the Airbus 319. They are placed where one of the toilets used to be. There is no window and it feels cramped and claustrophobic. You are also adjacent to the door of the one remaining toilet so expect smells and long queues next to you for most of the flight.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "T Rennie", "author_country": "United Kingdom", "date": "2015-04-02", "content": "I flew from Hong Kong to London. After a code share on an old Cathay Pacific plane I was looking forward to flying on one of the new A380s. I was quickly disappointed however. BA have decided to cram people in on this new plane. The legroom and general seat comfort was very poor. I only fly BA as I travel a lot with work and use BA for EU flights but I won't fly long haul with them again. It's disgraceful the tiny amount of room they give while continually saying \"enjoy your flight\". It is a matter of endurance not enjoyment.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Inta Sloman", "author_country": "Canada", "date": "2015-03-22", "content": "Just returned from London into Vancouver. Seats are not comfortable. You could get jammed into a wretched four in a row middle seat. Leg room and recline marginal. Food horrific. Service average. Scratchy blanket. TV screen kept freezing and acting up. Just economy with a little bit more leg room and given the lack of comfort not worth it. I will never book this again and will not fly British Airways again - part of it is just a feeling of the crew not caring very much. Not very pleasant either being sandwiched between business class and first class which had lovely cabins service and reclining seats. Felt like a lower class citizen with the red rope across the curtains to first class. The food was horrific. No priority boarding. Last bags to be let off in Vancouver.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "A Crow", "author_country": "United Kingdom", "date": "2015-03-22", "content": "London to Bangkok 12 hour flight. Seat in front was in full recline position for 10 of those hours. Couldn't see the tv screen in front of me as too close with the recline position of person in front.. Felt very claustrophobic and couldn't sit comfortably as no leg room - sat at an angle and now very stiff. Endurance test!", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Stuart Quin", "author_country": "United Kingdom", "date": "2015-03-01", "content": "I have travelled long haul premium economy with a number of other airlines and have not used BA service for long haul before. However this trip was by some margin the worst I have experienced on long haul. I fear BA's hype about investment in premium economy seats is ill founded and after some 24 hours in the same seat broken by stop for refuel in Singapore I came into Heathrow sore from the seat. The service was satisfactory and when I became ill on one leg of the flight staff couldn't have been more helpful. But the seat discomfort was such that I would only choose BA for long haul as a last resort.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "V Duckworth", "author_country": "United Kingdom", "date": "2015-02-21", "content": "Flew with my daughter from London Heathrow to Dubai on Valentines Day. This is a terrible product offered from BA. Have flown Virgin Premium Economy which knocks the socks off this BA product? Seats are incredibly uncomfortable - both recline and leg rest allow no comfortable position. There is no sense of a premium product. Bitterly regret booking BA for this trip and dreading return flight. Considered upgrading to Club but would cost an additional £2900 pp! again.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "D Burchett", "author_country": "United Kingdom", "date": "2015-01-27", "content": "Flew from LHR to BKK return with British Airways. Do this trip regularly with Thai and I will be going with them on my next trip. I only used BA as they were offering relatively cheap flights on offer but this turned out to be a major faux pas. BA were frankly awful and I wouldn't consider flying with them again.", "aircraft": "BOEING 747-400", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Y Ng", "author_country": "Italy", "date": "2015-01-27", "content": "Terrible seat configuration on BA A380 economy upper deck. Seat space is cramped and arm rest can't be fully up. It hanged at an angle which is dangerous and inconvenience when u are travelling with a child.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "K Enver", "author_country": "United Kingdom", "date": "2015-01-27", "content": "LHR-ORD-LHR I was pleased to see that the return flight was on a new 777 with larger monitors. I had a window seat 41K on BA296. However this was the most uncomfortable flight I have ever been on. I am 6' tall. I had absolutely no legroom with my knees pressing into the seat in front. This became even more uncomfortable once the passenger in front reclined their seat. I could not move my legs due the large entertainment system metal box on the floor immediately in front of where my right foot should rest forcing me to shift my foot far to the right. It was almost impossible to get up from my seat and get to the aisle with the seats in front reclined. I could not open my laptop on the table. I am a medical doctor. This cramped uncomfortable posture and difficulty in getting up to walk must considerably increase my risk of deep vein thrombosis and pulmonary embolism. This was more cramped than any budget airline I have been on. Having been a loyal BA customer for decades I will now never fly with BA again. Really disappointing.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "V Pilkington", "author_country": "United Kingdom", "date": "2015-01-27", "content": "Dubai to LHR I have never had such uncomfortable seats bar the likes of Easyjet etc. It was a shame as it was an upgraded cabin so had new IFE etc only good thing! No seat padding they also seem to have narrower seats than the old style. But what really bugs me is that we have to use the same loos as the 200+ people behind me nothing personal but it's yucky. I couldn't eat either meal choice so got stitched with an economy meal. Miserable Staff as well.", "aircraft": "BOEING 777-300", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "5", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Gerald Acres", "author_country": "United Kingdom", "date": "2015-01-27", "content": "The economy class seats at rear of B777-300 are very comfortable with good stretch of legs possible and good lumber support. I like the winglet headrest too.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "O Hanbury", "author_country": "United Kingdom", "date": "2015-01-27", "content": "The legroom is equivalent to a cheap charter short haul. The TV screen is ancient and poor quality . never again! Behind me was a tall man with his knees in my back who simply had no where else to put them. When I discussed it with him it was almost an air rage incident. I doubt the staff would have resolved it. He simply did not fit the seat. The flight from LHR to MIA was an hour extra sitting on the ground due to a cargo mess up.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Andrea Bruschi", "author_country": "Italy", "date": "2015-01-27", "content": "The plane is new and the seat is comfortable even there is not enough legroom and in the configuration 3x3x3 the window seats are really difficult to reach. The entertainment system is great and the way the screens are built makes what you're watching not visible to the other passenger.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Darran Burr", "author_country": "United Kingdom", "date": "2015-01-27", "content": "Seats 12A & 12B are the best seats in the cabin then 11J & 11K as they are bulkhead seats and you have the benefit of nobody reclining a seat in front of you both sets of seats give more legroom but 12AB give the most 12A and 11K are infant bassinet positions so these are not usually available to reserve until 24 hours before departure unless you are travelling with an infant. The AB side of the aircraft are served first for everything so you have a better chance of getting the meal of your choice on that side of the aircraft rather than the JK side. All seats are much much better than normal economy and definitely worth paying the extra for the premium ecnomy (world travelller plus as BA call it) especially if you can get seats in the pairs of AB/JK rather than the 4 in the middle. Window seats can be difficult to get out of when the person next to you in the aisle seat is in a reclined position and asleep.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "T McLaughlin", "author_country": "United Kingdom", "date": "2014-11-19", "content": "31C very cramped the seats feel smaller than other aircraft in the fleet in Economy. Once I had put my books and newspaper in the pocket in the seat in front my knees were right up against it. The table is very small. The biggest gripe I would have is legroom this is severely hampered by the In Flight entertainment box being placed under the seat in front.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Tom Maxwell", "author_country": "United Kingdom", "date": "2014-11-19", "content": "As I am now retired I fly long haul at least three trips a year. I also upgrade to premium economy as at 6foot 2 inches the seat pitch of 31 inches is crippling. On 1/10/2014 I flew BA 274 from Las Vegas to LHR BA premium economy the aircraft was old and tired and although the pitch was adequate I was budged up beside my next door passenger. Needless to say I will not be flying BA again as I object to paying thousands for business. Why do the various Far East Airlines give so much more for your money.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Gardner", "author_country": "United States", "date": "2014-10-27", "content": "We were in WT+ seats 23 A and B from LHR to SEA. On this 777-300 we had the \"new\" World Traveler Plus seats. The seats are a step up from the shabby WT+ seats on the 747-400 we had on our outbound flight. The seats were \"slimline\" with very little seat padding and poor lumbar support. Probably the best feature of the new WT+ seat is the larger AVOD monitor built into the back of the seat in front. The new AVOD system is far superior especially the moving map function. There is a foot rest that drops down from the seat in front; it's nice but doesn't add much to the experience. Lavs (just two of them one on each aisle) are located just aft of the WT+ cabin and are shared with the main WT cabin; otherwise you have to hike back to the very rear to make use of the lavs there. Like other BA long-haul aircraft the 777-300 does not have passenger air vents above the seats in WT or WT+. Because the cabin temperature is kept at near-sauna levels the lack of vents can make the trip very very uncomfortable. Perhaps the biggest shortcoming is that leg-room is restricted by two metal equipment boxes under the seats in front. The boxes restricted the ability to stretch legs and effectively prevented storing any carry-ons under the seat in front. While the new WT+ has its short-comings it is still far superior to anything offered by US carriers as a premium economy product. For us the positives were worth the cost belong regular WT and in any event the cost of WT+ was far less than what we would have paid for Club World.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Gardner", "author_country": "United States", "date": "2014-10-27", "content": "We flew SEA-LHR on an aging 747-400 in World Traveler Plus seats 29 J and K near the 3R door. BA boards WT+ dead last. The seats were the old WT+ and showed their age in all respects (worn dirty etc); the AVOD monitor for seat 29J was so badly scratched and smeared that it was difficult to watch anything. The cabin was unbearably warm; be aware that BA's long-haul fleet evidently do not have seat air vents - so no way to keep cool. Seat 29K has no seat in front of it which makes leg room excellent and also allows for easy access to and from the seat to the aisle and area around the exit door. Seat width is poor and the seat has function buttons (and AVOD controls) on the inside of the arm rest making access and use very difficult. While it's true that the cost of WT+ is far less than the cost of Club World there is a big difference in seat comfort and the ability to get any real rest/sleep. On the other hand WT+ is far superior to what US airlines offer as their premium economy product (e.g. Delta \"economy comfort\" on its 767-300 on the same SEA to LHR route).", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J King", "author_country": "United Kingdom", "date": "2014-10-27", "content": "This had to be the most uncomfortable flight in the world we flew American airlines LHR-MIA 777-300er and the seats were comfy and the flight entertainment worked. On the way back we flew BA from MIA-LHR and it was really bad I do not recommend sitting in row 33-36 as the leg room is reduced and the seats are uncomfortable I had a headphone set that didn't work and a box under the seat in front of me so I didn't have any leg room for my left foot now me being 6ft something and as a 15 year old teenager who likes a bit of leg room found it difficult to find some. I had flown from PLS-MIA before that flight to LHR but couldn't get any sleep because of the most uncomfortable chairs. I am willing to give BA another go but I might go premium economy or even club world. Not a good flight at all do not sit in seat 35G!", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Thomas", "author_country": "United Kingdom", "date": "2014-10-27", "content": "I am a seasoned business traveller and on long haul flights I tend to use Premium economy if available. Usually the extra cost is about £500 and I try to use points and money to further upgrade but that is usually a lottery and not often successful. I followed a similar procedure with a BA flight form LHR to JNB on an A380 and was in premium economy on the upper deck at the front bulkhead so leg room was not a problem but the seat itself was very disappointing compared to other BA flights I have been on in essence it was a an economy seat with more leg room and a worse than useless leg rest which did not come up far enough to support your legs comfortably. In addition BA are missing a trick as these 7 bulkhead seats could have a small food rest attached to the bulkhead so you could stretch your legs out completely. A further premium could be charged I am sure not dissimilar to the practise of many airlines. In future on this route I will save my money and fly economy as I did not see a £500 premium in the seat £300 tops. (I have just had a look at the BA web site and the same return flights as mine for next week has an £1800 premium utter madness)", "aircraft": "AIRBUS A380", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "R Case", "author_country": "United States", "date": "2014-10-27", "content": "We had a miserable experience flying directly from Phoenix to Heathrow and back. The seating was much more cramped than in the past with little leg room nowhere to rest elbows and inevitable physical contact with the person next to you. When the passenger in front of you reclines the seat you're even more cramped. There need to be some limits/rules about it. It's flight rage waiting to happen.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "M Brailsford", "author_country": "United Kingdom", "date": "2014-10-27", "content": "You can't get out of the seat into the aisle as the arm-rest doesn't move so you have to haul yourself out. the length of the seat is terrible I am short but it finished half way along the thigh. If the seat in front is reclined you have your screen literally touching your face the toilets are no better than a charter flight airline the staff are only interested in the business/higher classes. Overall a very bad experience.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Calvin", "author_country": "United States", "date": "2014-10-27", "content": "You're paying for leg room. That's the only benefit. A tremendous benefit yes but it's still an airplane getting you from A to B long-haul. Presumably had same food as Club World (this was a three- class airplane) no preflight bubbly. Outbound flight overnight -- seemed like an airborne campground with litter everywhere. Homebound in daylight much neater. Pricey. Can't see me sitting in economy for ten hours over eleven hours back. Wedged in. Leg room is worth it.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "brussels-airlines", "link": "/seat-reviews/brussels-airlines", "title": "Brussels Airlines customer review", "author": "Harald Faaberg", "author_country": "Norway", "date": "2015-06-23", "content": "The seats in economy are nothing but horrible. In theory they may be ok but that's only on paper. You feel cramped with little legroom and the backrest has a hard area that sticks out and makes it difficult to lean properly back. The recline is ok but as long as you have someone behind you, reclining is not an option. The fact that my traytable was very loose of course did not help. in my 40 years of intercontinental travel, I' ve experienced worse seats but that was a long time ago.", "aircraft": "Airbus 330-200", "seat_layout": "2x4x2", "date_flown": "23-06-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "power_supply_rating": "2.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "brussels-airlines", "link": "/seat-reviews/brussels-airlines", "title": "Brussels Airlines customer review", "author": "D Stanley", "author_country": "United Kingdom", "date": "2010-12-20", "content": "Very uncomfortable seats with hardly any recline.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Ken Burnett", "author_country": "United Kingdom", "date": "2014-10-27", "content": "More like nightmare than Dreamliner! Appalling leg room suitable for amputees only! Wider seat offered for $300 one way! Service and food good except for cake in cellophane for breakfast.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "K Lee", "author_country": "Trinidad & Tobago", "date": "2014-10-27", "content": "The seats were not very comfortable and you can feel the movement of the person sat behind you each time they retrieve/search for something in the seat pocket. The video screen were also very small and the resolution was low.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Andrew Nourish", "author_country": "United Kingdom", "date": "2014-10-27", "content": "Gatwick to Tampa in premium economy a plane which had new premium economy. The seats were comfortable good leg room (I'm 6ft) and good recline. Cabin crew were great and friendly.", "aircraft": "BOEING 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "D Bryce", "author_country": "United Kingdom", "date": "2014-10-27", "content": "SFO-LHR in 28J in the old iteration of World Traveller Plus. These seats are really uncompetitive when compared to the new WTP seats on BA's A380s and some 777s and Virgin Atlantic's Premium Economy seats. While I was happy with legroom and access to aisles the seats are hard cramped and rather uncomfortable. BA have no plans to upgrade this cabin as they slowly retire their large 747 fleet. This is a pity because I will actively avoid routes this seat this seat is featured on giving my business to Virgin Cathay or EVA's superior Premium Economy products or alternative BA flights on newer aircraft with the new seats when available.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Jonathan Knibb", "author_country": "United Kingdom", "date": "2014-08-02", "content": "9 hour flight from Houston to Heathrow. Very uncomfortable. When seat in front is suddenly reclined you can get scalded if you have a hot drink on your table. Seats terribly narrow and obstructions in the way of your feet as well. Entertainment system is poor. All the music is American and the film choice is terrible. Difficult to get in and out of seat if not in an aisle seat. Will not be doing this length of journey again unless I can get a reasonably priced upgrade.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "R Savage", "author_country": "United Kingdom", "date": "2014-08-02", "content": "World traveller plus on a long haul flight to Abu Dhabi from UK and it was fantastic. The level of service from staff was excellent the seats were comfy with lots of leg room and width.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Colin Seftel", "author_country": "South Africa", "date": "2014-07-25", "content": "This was my first experience in World Traveler Plus. I have traveled coach and business previously. It is an improvement on coach in terms of legroom and seat comfort the cabin service is more personal and although the food and drink is the same it is served with cloth serviettes and steel cutlery. (How do they get steel knives through security?) The main benefit though is that there were lots of empty seats while coach on this flight from CPT to LHR was full. The biggest let-down is the tiny low-res TV screen. One factor in favour of coach is that the hand-rests fold back so that if you're lucky enough to be the sole passenger in a row of 3 or 4 you can lie across the seats and enjoy a business class standard lie-flat bed. The World Traveler plus armrests are fixed.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "John Marshall", "author_country": "United States", "date": "2014-07-25", "content": "I flew over on the 740pm flight from PHX. The seats were very uncomfortable. The headrest was a bit odd and it didn't allow for a consort able sleep. My video screen volume was not right with only one speaker functioning and the volume was very low. It was also difficult to get the crews attention. I was a Very loyal fan go US AIR (y93k248) and am a silver member but thought I would give BA a try because of the non stop option from PHX to Heathrow. I probably will change back to USAIR.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "T Stapleton", "author_country": "United Kingdom", "date": "2014-03-11", "content": "Do not waste money upgrading from economy. I paid 2 x GBP300. The cabin is poorly thought out we were left begging for water as you are competing with 200+ Economy passengers for service toilets and snacks. The cabin was shabby seats in disrepair and video screens faulty - just as tired and knackered as the cabin crew who treated the Premium Economy passengers as an after thought. Example - the passageway going aft to the toilets was blocked by crew dealing with a sick economy passenger one cabin crew let PE passengers go forward into the Business class cabin for the toilet another actually shouted at PE passengers for doing the same. On the way back they ran out of meals and gave us the same meal as economy. Absolute waste of money - never felt so looked down upon by cabin crew.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Hazel Murray", "author_country": "United Kingdom", "date": "2014-03-11", "content": "Nightmare overnight Jo'Burg to Heathrow. No room for elbows with next passenger. Passenger in front put seat back and complained that my husband knees were in his back! husband spent night walking plane as front passenger would not move his seat . Need to reduce amount of seat recline!", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Tinning", "author_country": "Austria", "date": "2014-03-03", "content": "All other seats apart from the last row (27) are fine in Euro Traveller class. I do not recommend row 27 at all. I will be cautious next time and select a row further forward. Not comfortable.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "D Maxwell", "author_country": "United States", "date": "2014-03-03", "content": "I injured my knee while in London so I decided to pay the extra £125 to upgrade from Economy to Premium Economy and it was so worth it. I will definitely upgrade from now on if the price is reasonable. I was fortunate to have the aisle seat on the 4 seat center row and the seat beside me was empty! There was so much more leg room that I was comfortably able to stretch me bad knee out. The seat felt a bit wider too. I believe the food was the same that's served in Economy which on BA is pretty tasty. The only difference was that they came around with a basket of warm rolls tastier than the freezing cold ones you usually get. At the beginning of the flight they gave out warm damp hand towels very refreshing. Only problem was the couple in front of me reclined their seats all the way back the minute that they sat down. The person's head was basically in my lap. Unbelievable rude. I had to ask the flight attendant to request that they raise their seat during meal service or I wouldn't have been able to eat. I wish the airlines wouldn't have seats that recline into the lap of the passenger behind them a little recline is okay but too far just doesn't work.", "aircraft": "BOEING 767", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Stephen James", "author_country": "United Kingdom", "date": "2014-01-24", "content": "The seats that I had on the outward and return journey from London Heathrow to the Gulf were comfortable with good head support and good back support when the cushion was used. The audio/visual screen was OK and I found it easy to get some sleep. Big problem - the leg room is no better than a budget airline so when the person in front reclines their seat it is very tight and difficult to eat this was really annoying. at least budget airline seats don't recline.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Jennifer Leung", "author_country": "United Kingdom", "date": "2014-01-17", "content": "First time flying to and from Hong Kong In this aircraft and first time choosing World Traveller plus for some comfort. What a mistake on both counts. Seats shabby narrow hard and generally very uncomfortable. Not enough toilets to serve economy and economy plus on a 13 hour flight. Above seat lockers dropping open on take off lap tray falling apart. Absolutely the worst plane and long haul journey I have experienced. Do not waste money on World Traveller plus and preferably never choose a British Airways B777 for long haul travel.", "aircraft": "BOEING 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Harry Goldspink", "author_country": "United Kingdom", "date": "2014-01-17", "content": "Traveled Heathrow to Orlando Premium Economy and it was very poor. Seat dirty Seat recline didn't work Food poor drink offered with food and then nothing for 6 hours. Exactly same on return.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Geoffrey Allenby", "author_country": "Thailand", "date": "2014-01-13", "content": "London to Bangkok. I was allocated a middle seat and could not change it when I checked in very early. The seat is a little wider and there is a little more legroom than in economy class but for an over night flight not really much more comfortable. The man in the aisle seat next to me put on his eye shields and the blanket over his head as soon as the plane took off. he ate no meals. It was with the greatest difficulty that I was able to get out of the seat to reach the aisle particularly when the seat in front was reclined in fact almost impossible. The TV screen is very small and in my case fell out of it's housing and despite efforts by the crew to hold it in place with sticky tape they were not successful. The food was good and better than ordinary economy. But I did not consider the extra money for the premium class seat well spent for a single traveller. It would be better for a party of two who could choose the seats at the side.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "M Eggleton", "author_country": "Australia", "date": "2014-01-06", "content": "Seat: 33H (LHR-SIN). Right side of the plane first row in economy which is an aisle seat at the bulkhead so you have room to stretch out but creeps into the aisle. The width of these seats I found a problem the rest are wider which aren't bulkhead. I wanted an exit seat but there aren't any on the BA 747's. It was a cheap flight so wasn't too fussed. Headrests are great BUT they slide down a lot. The seats also have a lot of flex if someone behind leans on yours to get of the seat. TV's are good size but could be bigger.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Michael Clarke", "author_country": "United States", "date": "2014-01-06", "content": "I guess BA are not upgrading WT+ as they retire the 747 fleet. The WT+ cabin is worn shabby and awful - the seat cushioning - so old - it has no \"cushion\" left. On 3 out of 4 sectors on a recent trip - if you are not in Row 28 or 29 the main course menu choices (Club World meal) seemed to be unavailable. With my reservation despite entering Economy as cabin choice it defaulted to World Traveller Plus for more or less the same way. But as other travelers have noted this is NOT worth the extra money. And as for the crew - as tired and worn as the seats.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "C Weston", "author_country": "United States", "date": "2014-01-06", "content": "JFK-LHR-JFK. Worst legroom I have ever experienced - never been an issue before in 20 years of flying with BA. Paid $75 per seat to have exit aisle seat on return flight. Cabin service was very good.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "William Laxton", "author_country": "United Kingdom", "date": "2013-10-24", "content": "Horrible experience on a long haul flight almost claustrophobic. Very easy to physically come into contact with passengers seated next to you. Little room to stretch so the body starts to feel uncomfortable and awkward. Best to move out of the seat and walk to the back of the plane.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Mike Gallagher", "author_country": "United Kingdom", "date": "2013-10-11", "content": "11 hour flight with British Airways. Told at gate that in flight entertainment not working in this seat. No alternative offered by staff. Not even an apology which is what rankles - acknowledging the problem would cost nothing. Appalling attitude by staff. I fly regularly in BA economy class but this kind of thing makes me think again.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Michele Collins", "author_country": "United Kingdom", "date": "2013-10-11", "content": "My husband had no working PTV on the way out and was offered a free drink - that was free in any event. Thomson Airways premium economy is much better.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Greg White", "author_country": "United Kingdom", "date": "2013-09-06", "content": "Not much legroom and what was there had a metal box taking up loads of space. Deeply uncomfortable. Person in front couldn't recline seat - my legs were crushed right into the back.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "C Yap", "author_country": "United States", "date": "2013-09-06", "content": "Older 747 but equipment worked. Try not to seat behind the bulkhead seats ie Seat 31 because the leg room is reduced as the seats in front have AVOD equipment under theirs.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "G Morrell", "author_country": "United Kingdom", "date": "2013-09-06", "content": "25B - last row of aircraft and a middle seat. Very little legroom in all seats in this row meant a very uncomfortable flight. Airbus have poorly designed these seats. The edge of the seat in front is moulded in such a way that the seat back in front digs into your knees. Terrible. Avoid at all costs.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Anthony James", "date": "2013-09-06", "content": "We had bulk head seats so plenty of legroom. However the seats were hard and with very little rake. The blankets were inadequate and we froze all night. We think not worth the £250 each extra one way. better off buying a well placed economy seat.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "M Cowell", "author_country": "United Kingdom", "date": "2013-09-06", "content": "LHR-FRA-LHR. Sat in the rear economy cabin which is nice. The combination of A380 ride and cabin comfort with the BA economy seat product works well.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "P Porciani", "author_country": "Italy", "date": "2013-04-25", "content": "WT+ from JFK to LHR. I was in the middle seat. Generally I avoid it but in this case I forced by a delay on my scheduled flight so I changed at last minute to catch the flight before. Therefore I scored half point less than when I had an aisle seat in the same cabin. Food is not very good as it is the same from WT. Nice service and amenities.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Davies", "author_country": "United Kingdom", "date": "2013-04-20", "content": "British Airways Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated with small video screens. Access to the light and call buttons was difficult and poorly designed as they are on the inside of the armrest in a narrow seat. The recline was poor as was the leg rest which is poorly designed and doesn't do what it's supposed to do. Everything else - check in food beverages (including poor white wine) was standard Economy class. British Airways need to improve cabin and service standards to catch up with other airlines. All in all a thoroughly poor experience flying with BA which we will nor repeat again in a hurry!", "aircraft": "BOEING 747-400", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "J Highlands", "author_country": "United Kingdom", "date": "2013-04-20", "content": "I see it as a great deal the seat has a lot more comfort than in WT and you get the business class food which is alright. The only few things I could complain about was the fact that I had to use vile urine smelling lavatories that looked like they had been vandalised. And also the useless uninspiring staff that all looked like they had swallowed a wasp. Four hours into the flight they had got bored and were all playing scrabble on their iPhones at the back of the plane and you had to go and ask them for a drink and even then they gave you the evils and threw it at you. Can't beat a good douse of British hospitality!", "aircraft": "BOEING 777-200ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "K Towle", "author_country": "China", "date": "2013-01-19", "content": "The seat was okay in every way. It was reasonably comfortable (for a 12 hour flight) and the AVOD was reasonable. I am 6ft tall and found the legroom a little tight especially when sleeping but it was okay. The biggest problem was trying to get out from my window seat across two further seats but I am fit and the exercise was good for me.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Ian Graham", "author_country": "United Kingdom", "date": "2013-01-19", "content": "Sat in Row 27B and the seats have no recline due to toilets behind. Seat pitch poor felt very cramped especially when person in front reclined seat. Seats not very wide either. Coming back on a A320 again sat in an emergency exit (overwing seat) and even though they were supposed to have a bit more legroom still felt cramped. Glad it was only a 2 hr flight.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Martin Owen", "author_country": "United Kingdom", "date": "2013-01-01", "content": "LHR-JFK-LHR. Outbound flight my wife and I were stuck with two seats on the left of a four seater in the middle of Economy - not great and leg room was poor (especially when seat in front reclined). On return sector selected two seats together during online check-in at the rear of Economy where the aircraft narrows - meaning the configuration switches from 3x4x3 to 2x4x2. Much more legroom and plenty of storage space - plus decent accessibility. Generally the seats on the BA 747s are reasonably comfortable and have a clever adjustable headrest which provides good neck support. The seats are not the new slim-line versions used by other carriers and so have decent padding. Definitely adequate for a 7 hour flight - but am sure on long flights to HKG SIN SYD or NRT discomfort could become an issue. Both B747s we traveled on must have been over 15 years old but in good shape - clean cabin and toilets etc. No issues with food and service was good (although an observation - BA don't tend to station cabin crew in the Economy cabin during boarding to assist passengers with luggage / finding seats etc - unlike Middle-Eastern / Asian carriers). Only real issues were overcrowding at BA's Terminal 7 as JFK and the IFE screen very small. BA charge a extortionate amount to pre-book seats prior to online check in opening. Best advice is to just complete online check-in early to ensure best seat selection.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "bulgaria-air", "link": "/seat-reviews/bulgaria-air", "title": "Bulgaria Air customer review", "author": "Robert Fischer", "author_country": "Switzerland", "date": "2015-06-14", "content": "Clean aircraft, friendly personal, decent service. It was way better than I first expected. Of course it is not a premium airline but suprisingly good and decent for the small price that we payed. I can recommend this airline when you are travelling to Sofia or the Balkan region.", "aircraft": "Embraer 190", "seat_layout": "2x2", "date_flown": "14-06-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Richard Morley", "author_country": "United Kingdom", "date": "2013-01-01", "content": "Seats looked dated thin and not much leg room either. I was lucky to get a exit seat into the flight so was a bit more happy.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Kaye Smyth", "author_country": "Australia", "date": "2011-09-19", "content": "The price paid for Traveller Plus is not worth it as the seat width is very poor for the larger person. Power is only for laptop; not c-pap machine as quoted. Solid sided seats with controls on inside of seat and meal tray coming out of arm rest is suitable for small people only. Premium economy is only say 3 points better than economy where Club Class is way ahead.", "aircraft": "Boeing 777-200", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "S Fung", "author_country": "South Africa", "date": "2011-09-05", "content": "BA for some weird reason insist on using these old planes on the Cape Town to London route preferring to use new planes on the Johannesburg route. We chose the World Traveller Plus product because it is a more spacious seat with a little more recline. But having flown it a few times I have decided that it is not worth the extra money. I'd rather fly economy and save my money for a decent hotel room for a few nights. Why does BA insist on using the old seats and old AVOD system with small screens?", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "M Neave", "author_country": "United Kingdom", "date": "2011-05-21", "content": "Only 31 ins legroom which for a 9hr flight felt quite cramped.", "aircraft": "Boeing 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "A MacDonald", "author_country": "United Kingdom", "date": "2011-05-14", "content": "Exit row seat on a short haul configured 767. These planes are now very old but are much better than the usual single aisle. The seat was a rather old fabric covered one but was decent. The leather seats in the front half of economy are better though. Excellent leg room due to the exit row.", "aircraft": "B767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "David Hughes", "author_country": "United Kingdom", "date": "2011-05-11", "content": "I would pay the extra for premium economy on long haul (but not on BA again) because the alternative is unthinkable. BA's Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated. Access to the light and call buttons was difficult because the are on the inside of the armrest in a narrow seat. The recline was poor and the screen was small (but good choice of films). Everything else - check in food beverages (including some particularly poor white wine) was standard Economy class . TheB 777's apparently have a newer version of premium economy but BA needs to up it's game if it wants to win customers.", "aircraft": "Boeing747 - 400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Peter Neuhaus", "author_country": "Australia", "date": "2010-09-21", "content": "In premium Economy the seat pan was too small and the front of the seat cushion finished half way up my thigh. This cut off the circulation to my legs and made the extendable lower-leg rest totally useless. I am only 6 feet tall so not abnormal!", "aircraft": "B777", "seat_layout": "2x4x2", "cabin_flown": "World Traveller Plus", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Paul Churchley", "author_country": "United Kingdom", "date": "2010-02-03", "content": "WTP London - Orlando. WTP is a big improvement over standard economy but the bigger seat is all you get. The rest of the service is the same as World Traveller. You even have to use the WT toilets. The seat itself is excellent and in my opinion worth paying the extra but BA could add something to make the WTP experience a little special given the price. I would fly BA WTP again but I might try Virgin Premium Economy next time.", "aircraft": "B777", "seat_layout": "2x4x2", "cabin_flown": "World Traveller Plus", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Jon Gustorf", "author_country": "United States", "date": "2009-10-14", "content": "BA has typical 31\" pitch in World Traveller so it's a bit cramped. I like aisle on long hauls for easy access. I've flown SFO-LHR many times on BA. Unless you can score a bulkhead all seats are basically the same.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Steve Nevett", "author_country": "United States", "date": "2009-09-20", "content": "The seat itself was not bad except for being dirty however the IFE was broken for approximately 30-40 people in economy. Some of BA's 777 are very old and are showing it with broken equipment.", "aircraft": "B777", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "David Russell", "author_country": "United Kingdom", "date": "2009-08-12", "content": "I am over six feet tall so booked a word traveller plus cabin seat. Overall very good and one of the few seats where I have been able to stretch out and even cross my legs.", "aircraft": "B747-400", "seat_layout": "2x4x2", "cabin_flown": "World Traveller Plus", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Ian Ford", "author_country": "United States", "date": "2009-02-07", "content": "I used to find that British Airways WT seats had very little leg room but this seems to have improved. The seat was comfortable for a 6'00\" guy on a 10.5 hour flight from LHR to SFO. I slept a bit on a day flight and had a good view of the screen (which had a lot of movie and TV choices)", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Phillip Watson", "author_country": "United Kingdom", "date": "2009-01-06", "content": "Travelled WT+ and WT on BA on Toronto flights. The seats in WT+ are comfortable and recline well. It is difficult to judge legroom as we were in a cot position on both flights. In terms of comfort WT+ has the edge over WT as we found the seats harder in WT and more difficult to get comfortable which don't help on an 8 hour overnight flight.", "aircraft": "B777", "seat_layout": "2x3x2", "cabin_flown": "World Traveller Plus", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "B Edwards", "author_country": "United Kingdom", "date": "2008-12-24", "content": "World Traveller Plus cabin. Isle seat next to window seat has restricted foot space due to entertainment electronics under seat in front so swapped for window. Not a bad seat and fine for daytime long haul flights. But sleeping less good. Width feels less than Virgin and Qantas premium economy seats - BA fits the same number across a 777 as the others have in a 747. No AVOD and screen is incredibly small by today's standards. Power socket is low voltage type. Looking old.", "aircraft": "B777", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Linda Brand", "author_country": "Norway", "date": "2008-09-19", "content": "Euro Traveller OSL-LHR. After flying a lot of low-cost airlines this was a good experience. I had seat 6F with the middle seat empty. Would have felt a bit cramped with a full flight. However the seat width and legroom was good. Checked in online. Fast and easy.", "aircraft": "A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Simon Banister", "author_country": "South Africa", "date": "2008-08-17", "content": "LHR-NBO The flight was not full and there were plenty of free seats so I had a row of three to myself. If however I had been on a full flight I would have found it very cramped.", "aircraft": "Boeing 747-400", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Stephen Jacques", "author_country": "Ireland", "date": "2008-08-13", "content": "9 hour flight from LGW to Orlando on outbound and 7 hours on the way back. Flight was comfortable although as always a little extra legroom in economy would go a long way to enhancing the economy flying experience. Flight out was longer but felt more comfortable on way back sat in row 22A on outbound and 21D on return. IFE was sufficient and kept me occupied!", "aircraft": "Boeing 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "british-airways", "link": "/seat-reviews/british-airways", "title": "British Airways customer review", "author": "Scott Welsh", "author_country": "United Kingdom", "date": "1970-01-01", "content": "Seat was very tight on width and i am 6ft with a 34inch waist. Space was okay when forward seat was not reclined but when it was it felt very close and you could not read or use you table. In flight entertainment wasn't fully working either and they made no announcement about this. Seat head rest were poor.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Nicholas Bulley", "author_country": "Australia", "date": "2015-07-05", "content": "Sydney - Hong Kong. Their service was excellent. The economy cabin on the plane was a comfortable 2x4x2. The seats were very comfy and reclined far enough to sleep. The legroom was very good as I am quite short. The entertainment is the best I have experienced, a good range of movies etc. The only downside was before every movie there were about 2 minutes of ads (although you can skip through them). Another downside was that there weren't many toilets on this plane as there are none at the back of the aircraft. Cathay's food was very nice and their service was very good as well.", "aircraft": "A330-300", "seat_layout": "2x4x2", "date_flown": "05-01-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "P Wipatavit", "author_country": "Canada", "date": "2015-07-04", "content": "YVR-HKG-BKK. The new B777-300ERs made the 13-hour flight a breeze. I was in the row in front of the galley so I could recline through the meal service without having to fear that someone would be kicking my back. I was surprised to also see the new seats on CX705 to Bangkok on the A330-300 as the route would normally have the older cabin (shellback seats). I love that Cathay is now using more of the newer seats on these regional routes.", "aircraft": "Boeing 777-300ER / A330-300", "seat_layout": "3-3-3 ; 2-4-2", "date_flown": "04-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Christian May", "author_country": "Hong Kong", "date": "2015-06-17", "content": "HKG-SYD-HKG in Premium Economy and its a good product. Seats are comfortable, good width, storage space and the seat pitch is great. CX always has/had a good entertainment program, downside, the monitors are not as good as other carriers and the audio is a bit weak. Food and drinks are good and have a nice choice. I like that Premium Economy is in a separate compartment which makes the cabin much more relaxed and not so much \"toilet traffic\" (very good in particular on night flights). Overall a good product although the price difference between Economy and Premium Economy at CX is quite considerable and not quite in line with the offering.", "aircraft": "A330-300 / Boeing 777", "seat_layout": "2x3x2 and 2x4x2", "date_flown": "17-05-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "power_supply_rating": "2.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "A Pomroy", "author_country": "Australia", "date": "2015-06-13", "content": "Cathay Pacific have the best all round Premium Economy seat for the 8 hours from Australia. They offer the only Premium Economy seat direct from Brisbane to Hong Kong with 2 flights a day (day one stops in Cairns for an hour which is no deal breaker). Being a large guy these seat are really comfortable, armrests on aisle seats can be lifted, enough recline to sleep but not too much to trap you in. Food and service is good, not quite as good as Qantas, but more comfortable seats. Only drawback is there is no seperate toilets, you use the economy ones. Again, not a big thing and there is never really a big line up. Seats have good screens, plenty of movie choices, lots of storage in front of you, with USB charging at screen level. Keep it up Cathay", "aircraft": "A330", "seat_layout": "2-3-2", "date_flown": "12-05-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "C Green", "author_country": "Switzerland", "date": "2015-05-29", "content": "Worst seats ever on a long distance flight! My flight Zurich to Hong Kong was perfectly ok as the seats were reclinable. But on the return flight the seats were non reclinable (shell seat) and a 12 hours night flight in one of these is pure torture. Never had I ever travelled in such seats and never will I ever reiterate this experience. Ergonomics is absolutely not considered and despite of my small size which make most of my long distance flight seems pretty confortable in comparison to taller people these seats kept me from sleeping and my back still hasn't recover two days later. Only positive aspects of my flights were the helpful staff nice food and good entertainment.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "M Cheng", "author_country": "Hong Kong", "date": "2015-05-29", "content": "Kaoshuing to Hong Kong. The seats were really great. Studio CX was fantastic it provides plenty of movies and music. Games like Inflight Golf Tournaments are also available. The seat was comfortable with good legroom for you to move your legs. The seats will be a bit too small for those who are fat access of seats are also the same; but for me it was wonderful.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Ron Ng", "author_country": "Hong Kong", "date": "2015-05-29", "content": "Boeing 777-300 with hard shell seats. Hard shells wasn't that bad after all on a short haul 4 hour flight. Although seats don't recline and the person at the front won't lean back and occupy your limited space hard shells are not comfortable when compared to other ordinary seats and I don't feel relaxed at all. These seats should not appear on an aircraft of a 5-star airline. If Cathay wants seats that do not recline so much and occupy one's place at the back maybe they could choose ordinary seats that could recline but with a max angle fixed so as to reduce effects on the person at the back.. On the other hand seat legroom was just acceptable not satisfactory enough and seat width was good just like other Cathay aircraft. Conclusion: Fixed shell seats not preferred.", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "R Gilbertson", "author_country": "Australia", "date": "2015-03-22", "content": "Flew HK to LHR after flying from ADL to HK with only one hour to stretch our legs between flights. I concede this may have made the second leg more difficult than it might otherwise have been but I will never again go all the way from Australia to Europe (or back) without at least one night in a hotel. The seat has very little recline with the seat in front fully reclined and the person next to me asleep I was wedged into my seat without even enough room to stretch my poor legs. It was awful. Check-in food and service were great but they do not make up for such discomfort.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "L Beeldman", "author_country": "Australia", "date": "2015-03-22", "content": "The worst seating I have encountered in a long time. The non reclining bottom-seat-moving forward combination was thought up by someone who never flies certainly never flies Economy in Cathay. Bad back sore neck sore tail bone - never ever will I fly CX again.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Caon Han Nguyen", "author_country": "Vietnam", "date": "2015-01-28", "content": "Flew from SGN to HKG. The service was very awesome. The seat was very very comfortable. I got bread with chicken for my breakfast and it was so delicious. The flight attendants were very friendly too. The inflight entertainment is very interesting with many movies games musics I enjoyed it very well.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "J Wong", "author_country": "Australia", "date": "2015-01-28", "content": "Adelaide to Hong Kong return. The seats did not recline and I had to sit upright for the whole flight. I have a bad back and the result was agony and crippling. The return flight was so painful I thought I was going to pass out and that was after 2 hours! There was no room to stretch and the seat provided so little wriggle room. I tried exercises and everything to make myself comfortable. The cabin staff were wonderful and the food was great. Entertainment was very good but those seats were terrible.", "aircraft": "AIRBUS A330", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "G Peters", "author_country": "New Zealand", "date": "2015-01-28", "content": "Whoever decided to do away with a reclining seat and replace it with a shell seat where the back and squab slump you forward needs to be brought to task. Never have I experienced such a dismal failure in design - almost everything about this abomination is an insult to what would be considered good customer care. Honestly a park bench would have been more comfortable. I will never fly with Cathay on any aeroplane that has this type of seat fitted again.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "J Wong", "author_country": "Hong Kong", "date": "2014-11-19", "content": "The hard shell seats are terrible it doesn't recline it slides down instead though you'll get more privacy with it but it's not worth it. Meal is great though! Crew members work hard appreciate to it.", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Desley Trevenna", "author_country": "Australia", "date": "2014-11-19", "content": "Flew Hong Kong to Paris. The shell seating in Economy is inhuman. They do not recline. It is impossible to sleep and we ended up with neck pain for days after. Legroom is very limited resulting in swollen ankles. I'm surprised Cathay keep these seats as everyone on our flight one after another called the cabin crew to ask how to recline to be told they don't. I flew Cathay because of the 2-4-2 seat configuration but I never will fly with this airline again.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "David Harley", "author_country": "New Zealand", "date": "2014-11-19", "content": "Seats are non-reclining shells. Seat base slide forward about 3 inches. Terrible. I flew 12 hours Auckland to Hong Kong 11 hours return - the most uncomfortable I've ever been. Impossible to sleep or even relax. Food was just okay. Seats give you a stiff neck as you slouch on your ultramodern she'll! Stiff back- stiff neck. Pillow was good for back support- you needed it. Only 6 toilets for all of economy and they are cramped. Only fly them again if no other choice.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "J Wong", "author_country": "Hong Kong", "date": "2014-11-19", "content": "On a brand new A330-300 regional layout. Legroom is perfect PTV screen could be bigger. Breakfast was delicious. Flight attendants work smart with quick react.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "E McEwan", "author_country": "Australia", "date": "2014-11-19", "content": "From Sydney via Hong Kong to Paris. First 10 hours to HK were okay pretty on par with other major airlines and no complaints about the A300 seat comfort access or configuration. However the A340 shell seats are hard uncomfortable and the worst I've sat on. The fact that the seat doesn't recline from your hips and merely slumps you downwards putting an immense amount of pressure on your lower back and bottom is terrible for getting any kind of sleep rest or even just general comfort. I'm average height and small build but I can only imagine with horror what this might feel like for taller or bigger built people. When slumped in the seat there then appears a large gap between the paper thin seat padding and the headrest causing further spinal issues with no support for your head neck and shoulders. As a final insult the seat belts have an airbag in them which makes one side of the belt extremely bulky quite weighty and cumbersome so that even just sitting upright never mind trying to sleep is uncomfortably restricted by this bulging leather strap. There's also limited leg room under the seat in front not sure why but it's probably the fault of the shell seat design being so low to the floor and there's also very limited space in the seat pocket annoying when you can't fit much under the seat either. The only saving grace this aircraft design has is the configuration. I was travelling with just one other person and it was nice to just sit in a twosome without fear of the dreaded middle seat or clambering over a stranger while they sleep to go to the restroom.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "B Parsons", "author_country": "Australia", "date": "2014-07-25", "content": "Flew Paris to Hong Kong in a shell seat that does not recline. Impossible to sleep and my TV didn't work. Do not fly in this aircraft on Cathay until you can be sure that they have replaced these appalling seats with ones that recline. A pity as the other three legs of our trip with this airline (in A330 and 777) were excellent.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Scott Waterfall", "author_country": "Australia", "date": "2014-06-25", "content": "Comfortable seats well padded leg room OK entry and exit to seat is just OK table is great size arm rest is good size.", "aircraft": "AIRBUS A330", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "J Chong", "author_country": "Canada", "date": "2014-03-11", "content": "I flew from Toronto-Hong Kong which is about 15 hours. I had a great experience with CX. I have flown on Cathay's economy and PE is much better. The seat is very new and has very generous width and pitch. The service however isn't much better than economy. You get priority services at the airport but not much more on the plane. The food is pretty much the same except for metal cutlery. You get a small basic amenity kit. I would recommend PE for long haul flights but not really for short-medium haul.", "aircraft": "BOEING 777-300", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "B Cheung", "author_country": "United States", "date": "2013-10-24", "content": "For a very tall person there was ample legroom and even Access in and out was surprisingly easy. I highly recommend these seats.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Rich McLafferty", "author_country": "United States", "date": "2013-10-24", "content": "HKG-SFO in Premium Economy. Do not sit in row 30 (forward bulkhead)! I was in seat 30H and flight attendants and passengers open and close the galley curtain. You will not be able to sleep due to the constant traffic noise and light that comes from the curtain opening and closing.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Lukas Heng", "author_country": "Singapore", "date": "2013-10-24", "content": "I was on board Cathay Pacific CX 650 from Singapore to Hong Kong. This aircraft used the new Regional Haul seating plan. The aircraft was also very comfortable. The seats was formerly the Shell seating. But due to some complains on passengers who have experienced on the seats Cathay decided to switch some aircraft's shell seat to a recline seat. Therefore making it comfortable for passengers.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "David Ho", "author_country": "South Africa", "date": "2013-10-24", "content": "Johannesburg to Taipei with the flight being over 2 legs and 14 hours of flight. The new \"shell seats with the fixed back rest was torture. I did not manage to sleep. Whoever the designer of the seats should take a 4 hours flight in them and experience how uncomfortable they are.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "S Carusi", "author_country": "Australia", "date": "2013-10-24", "content": "I was very much impressed with the new revamp class. The seats are very comfortable slightly wider than previous seats and much improved IFE(the best so far experienced). Cabin crew very friendly and always smiling. Rang a cabin service bell attended in seconds. Also noticed cabin and toilets are very clean. Well done CX on the revamp will definitely consider flying with CX again. On the right track. Only one negative no rear toilets on the A330.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "B Cheung", "author_country": "Hong Kong", "date": "2013-04-26", "content": "I travelled Hong Kong to Paris. The fixed shell seats were unacceptable and we could not sleep. As I could not sleep during the flight I watched the PTV for 12 hours to CDG and 10 hours to HKG! But the services of the flight attendant and the entertainment system StudioCX didn't disappoint me.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Chris VD Hooven", "author_country": "Canada", "date": "2013-04-20", "content": "The new economy seats on the B777-300ER long-haul flights is a huge improvement over the old shell fixed back design. Well done much improved.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Jeremy Chan", "author_country": "Hong Kong", "date": "2013-04-20", "content": "Seat 68A located at the end of the cabin so 2x4x2 configuration therefore lucky to have extra legroom and space. Very comfortable seat soft cushion and good seat pitch. Seat reclines without disturbing the person behind you and very considering. IFE system screen is okay. Although the lavatories at the back may be bothersome overall this is a very good seat.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "S Howard", "author_country": "United Kingdom", "date": "2013-04-20", "content": "It was awful flying from London to Hong Kong for 12 hours I was in so much pain I think these seats are design for Asian passengers and not European never ever again will I fly with this airline on the return trip I desperately tried to buy a business class ticket but sadly it was fully booked now I know why. I fly three times a year to HK.", "aircraft": "BOEING 747-400", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Casper Yap", "author_country": "United States", "date": "2013-02-18", "content": "CX has switched back to the conventional seats which is comfortable. No more switches for the lights or call button. Everything is on the touch screen. Problem is if you are sleeping and brushed the screen it would come on and interrupt sleep. Also my junior wanted to watch the tv and I could not switch the screen off as he knew to tap on the screen to keep it on. Get an on/off switch please.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Lynn Jones", "author_country": "New Zealand", "date": "2013-01-22", "content": "The non-reclining incredibly hard and painfully uncomfortable shell seats really let down this otherwise excellent airline. Please Cathay Pacific do a big advertising campaign when you have finally replaced all of these seats and I will fly with you again - until then the idea of a long haul flight on one of these seats is not for me.", "aircraft": "AIRBUS A340-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Gideon Afek", "author_country": "Israel", "date": "2013-01-22", "content": "The seats do not recline. I had two flight legs with CX - one of two hours and another of twelve hours. The seats have a feature best described as \"slouching\" whereby the bottom cushion that you sit on slides forward enforcing a type of involuntary slouch in the seat. There is no back support and any flight time of longer than say two hours this is absolute torture. Sleep is near impossible as in addition to this the seats are extremely hard.", "aircraft": "BOEING B777-300 / AIRBUS A340-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "S Truax", "author_country": "United States", "date": "2013-01-18", "content": "This is the \"new economy\" seat that have replaced the fixed back \"shell\" seats. The seat has good pitch very good width and storage with the cubbin on the seatback plus three pouches below the literature pocket- all very useful for a long flight. The AVOD system is great but only needs more and better choices of programs and games. Two major problems with these new seats - the base seat cushion becomes hard quickly and the recline intrudes greatly on personal space and privacy. At two hours (on a 15 hour flight) the seat became noticeably uncomfortable. My legs became numb from pinched circulation at about 3 hours. The new 6 inches recline is nice when you are sitting in it but intrudes greatly into the space behind you. The unpredictability of a 2 to 6 inch recline creates stress. Your knees get banged laptop knocked off the tray table etc. And your personal space and privacy is mostly in control of the whim of the passenger in front of you. Also the thinner and lighter seat material makes for a smaller seat footprint which amplifies the loss of privacy when the person in front or to your side reclines. When the adjacent seat reclines if you are to the right you get an almost full view of their TV screen. That can be a distraction to you as their screen flashes when you want to read or sleep.", "aircraft": "BOEING B777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "china-airlines", "link": "/seat-reviews/china-airlines", "title": "China Airlines customer review", "author": "Larry Weaver", "author_country": "United States", "date": "2009-11-10", "content": "I am a large man and it was agony flying from Los Angeles to Bangkok. No power plug for the laptop. Seat rows too close to use the laptop as the space was too small to unfold it. Seats were fine for small framed people But for large people it made for a very long trip. And forget sleeping not enough space for that without rolling into somebody.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "J Liu", "author_country": "Hong Kong", "date": "2013-01-02", "content": "Hong Kong to Taipei on the new economy class seat. It is a huge leap from the previous seats. It has more recline a more comfortable seat and a better touchscreen entertainment system.", "aircraft": "BOEING B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Ken So", "author_country": "Canada", "date": "2013-01-01", "content": "The designer of the seat knows nothing about ergonomics. The back doesn't incline but the seat pad slides forward instead without any support at the waist. Back cushion is so thin that I felt laying on a piece of steel. Head rest makes my neck painful. Simply a nightmare and as such I will not take CX again.", "aircraft": "BOEING B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "M Wai", "author_country": "United Kingdom", "date": "2012-12-24", "content": "In the viewing position seating is comfortable as there is a natural recline and you get decent support. Cushions seem standard. You have good view of the screen with good inflight entertainment. In the sleeping position however it is torture. The back support could not be adjusted the bottom seat slides forwards a few inches instead. There isn't a great sleeping position. You just get neck problems whilst sleeping and need to support your neck whist waking up. For long haul flights and for sleep these are absolutely the worst seats.", "aircraft": "BOEING B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "china-airlines", "link": "/seat-reviews/china-airlines", "title": "China Airlines customer review", "author": "Andy Roberts", "author_country": "Canada", "date": "2009-09-01", "content": "This was one of the older Boeing 747-400s in the China Airlines Fleet so therefore there was a lack of entertainment in Economy Class (only an inflight magazine was provided even on a long flight like ours which was from Vancouver to Taipei). Some of the facilities (restrooms etc.) were also slightly older-looking. However I understand that China Airlines does have some newer 747s with personal televisions at every seat as well as nicer seats (I've been on one of these as well) and these are much more suitable for long-haul flights.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "china-airlines", "link": "/seat-reviews/china-airlines", "title": "China Airlines customer review", "author": "Andy Roberts", "author_country": "Canada", "date": "2009-09-01", "content": "These seats are well-designed and are very suitable for long-haul flights like the one I took from Taipei-Vancouver. The seat had a personal television as well as a massaging footrest. Though I'm small in size I still found getting out into the aisle a bit difficult.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "M Ng", "author_country": "Hong Kong", "date": "2012-09-17", "content": "CX's new economy class seats are a quantum leap from the last generation of fixed shells. The seats are thin enough to give good knee/leg room without compromising lumbar support. At least as comfy as the SQ econ seats. Seat feels solid and well built. New IFE uses a touchscreen - personally found it a bit slow rather temperamental. Have to wonder how these will hold up after several months of abuse by kids etc. Small recess under the IFE screen for storing phones cameras wallets glasses etc a nice touch. Thumbs up to CX for carving slits into this recess so you can easily see if you've left any valuables as you deplane.", "aircraft": "BOEING B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "John Carver", "author_country": "Australia", "date": "2012-09-09", "content": "The seats on both these flights from Perth to London were the most uncomfortable we have ever travelled in.", "aircraft": "BOEING 747-400 / AIRBUS A330", "seat_layout": "3x4x3 / 2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Danny Ha", "author_country": "United States", "date": "2011-10-22", "content": "On the upright position you get decent support even though the cushion is a bit thin and hard compared to standard airlines seats. In the recline position however you get pretty much no back support as you end up sliding down (below the head rest) to get into any type of position conducive to sleep. For flights under 5 hours I would choose these seats over standard reclining seats. You have good view of the screen there's a power outlet and you can enjoy the inflight entertainment. Where Cathay made the mistake is for long haul flights where people are inclined to sleep for some portion of the flight. For sleep these are absolutely the worst seats. I think they made a mistake in installing them on their trans-continental flights. In an ironic note if you don't want to sleep on your flight these seats are the best. If you want to sleep choose a different airline. If you want to stay awake the whole time (which for flights arriving at night in either direction helps with the jetlag) I would choose Cathay.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "china-airlines", "link": "/seat-reviews/china-airlines", "title": "China Airlines customer review", "author": "Vincent Wang", "author_country": "Australia", "date": "2009-03-03", "content": "China Airlines A330 configuration means that in the front Economy cabin AB seats have a wider seat pitch than the other seats as there is one less row of seats on the AB side.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Neil Cluff", "author_country": "Australia", "date": "2011-09-19", "content": "These seats would have to be worst ever. The physical seat shell did not recline however the seating within the shell slid to make believe you \"reclined\". After being loaded on the plane and being told that we had to wait for 10 mins for connecting passengers to join our flight after sitting for this period the seats then became extremely uncomfortable. Butt and back padding is very slim and had to travel our whole return trip from Rome via Hong Kong to Sydney with the pillow and blanket at my lower back. this made the seat just bearable however frequent moving and getting up standing for multiple periods of time made the trip just manageable. The only benefit of this type of chair is that you don't have the chair in front of you recline in your face - but this would have been great if the padding on the chair was softer.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Peter Geran", "author_country": "Australia", "date": "2011-09-19", "content": "BNE to HKG and onto PVG. Awful seats. Have one more flight next week from PVG to BKK and thats it. No more Cathay Pacific for me. The shell seats are uncomfortable for a 183 cm tall person. Okay for 2 hours maximum but from BNE to HKG they were torture.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Michael Burrow", "author_country": "Hong Kong", "date": "2011-09-05", "content": "The seats are ok for short flights but very hard on long flights. There is no 'recline' available it just slides forward and pretends to recline. Leg room is marginally better than other economy seats since the back of the seat in front doesn't recline which is the only plus for this type of seat. Bring something to sit on as the seats get very hard after the first 6 hours!", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Tim Williams", "author_country": "United Kingdom", "date": "2011-09-05", "content": "Very bad design not enough upholstery behind your back or under your bottom. Impossible to sleep because the seat didn't recline. I was cold the seat was hard I couldn't sleep.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "William Chang", "author_country": "Canada", "date": "2011-09-05", "content": "The new seat design is really horrible. The seat no longer reclines and it becomes very uncomfortable for a long haul flight. I couldn't sleep well.", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Nicholas Shearman", "author_country": "Hong Kong", "date": "2011-09-05", "content": "I flown many airlines and this was the first that caused my ankles to swell. If you suffer from DVT stay away and if you are over 5 foot you should also stay away. I will never travel with them again - awful.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Martin Muirhead", "author_country": "Hong Kong", "date": "2011-08-10", "content": "Seats are agonisingly painful after a few hours. There is a critical fault which means that there is not enough padding - a metal bar across the bottom of the seat hurts the bottom of your spine - the worst economy seat in the air.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "David Chan", "author_country": "United States", "date": "2011-07-31", "content": "The old Cathay Pacific seats was a lot more comfortable than the new seat which does not recline. I always like Cathay Pacific but with the new seat I would recommend to fly another carrier even if it's not a direct flight.", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Hubert Meeyer", "author_country": "Australia", "date": "2011-07-28", "content": "The most useless seats - these seats define the very bottom of what I have ever experienced. Stay away if you can. Cabin staff and food were great and the only reminder of a 5 star airline.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Richard Stewart", "author_country": "Australia", "date": "2011-07-28", "content": "I had exit row aisles on my journey because I am tall but they were very problematic as it was next to toilet and there was not enough room for people waiting to stand so they stood on my feet all night. This miserable airline had squeezed so many seats into the plane that there was no space even around the exit area - if there was an emergency it would be chaos! The next problem was the fact that Cathay economy seats do not recline so I had the trip from hell being over 6 foot as my head kept falling forward despite a support pillow. On this airline they think that by having the bottom of the seat slide forward you have comfort - wrong. I had no sleep in 24 hours.", "aircraft": "Boeing 744-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Thomas Cryan", "author_country": "Ireland", "date": "2011-05-20", "content": "There was no recline. Seat pad moved forward slightly which brought my knees up against the seat in front Because of design of seat there was no head support and pillow supplied didn't fill the gap between back of my head and seat. The airbag attached to the seatbelt caused problems when the passenger in the adjoining seat moved they pushed down on the armrest which forced the airbag down into my thigh. The armrests were about 5cms too low and as a result didn't offer any support.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "china-eastern-airlines", "link": "/seat-reviews/china-eastern-airlines", "title": "China Eastern Airlines customer review", "author": "Justin Lim", "author_country": "South Korea", "date": "2013-04-20", "content": "ICN-PVG-LHR and CDG-PVG-ICN. I sat near lavatory and it make some sounds like crash when people after use lavatory. Overall MU services are so poor.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "china-eastern-airlines", "link": "/seat-reviews/china-eastern-airlines", "title": "China Eastern Airlines customer review", "author": "Diane Webb", "author_country": "United States", "date": "2013-04-20", "content": "Flew China Eastern March-April 2013 - 7 times during a three week trip including roundtrip from LAX- Shanghai and five trips within China including Hong Kong- Shanghai (round trip) Shanghai-Beijing Beijing-Xi'an Xi'an-Chengdu. The airline batted 100 percent in three categories: None of the flights were on time. All of the food was pretty bad (even for airplane food standards) and all the in-flight entertainment was outdated or physically unviewable. We did have one recent American film shown and it was great-- but it was a 1.5 hour flight so they cut it off before the ending. They are quick to warn you regarding turbulence and the flight attendants are plentiful and responsive. Best meal was the Chinese breakfast of yogurt fruit and pork and chicken dumplings. Drinks are frequently served but beer/wine if at all available runs out quickly (but it is free in economy). No hard alcohol in economy.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Marie Marson", "author_country": "United Kingdom", "date": "2011-05-15", "content": "London to Sydney via Hong Kong. The journey entailed four flights in two different plane types. The return flight was direct with a 2 hour changeover in Hong Kong. I can only agree with the majority of passengers on this site who have already reviewed the new seats. They are actually appalling - the worst I have ever experienced. They do not recline and for myself and my husband that made sleep impossible. Whenever we tried to fall asleep our heads would loll forward the breathing became restricted and we immediately woke up. The slide forward motion of the horizontal seat only succeeded in creating a non-supported gap behind the lower back which was very uncomfortable.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "C Nagra", "author_country": "New Zealand", "date": "2011-04-18", "content": "Cathay Pacific's new Economy class seat was average even though it was quite well designed. I had an aisle seat and found no trouble at all. The negative about the seat was that you couldn't recline. The food was great like the service and fares.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "china-eastern-airlines", "link": "/seat-reviews/china-eastern-airlines", "title": "China Eastern Airlines customer review", "author": "Jeff Wang", "author_country": "United States", "date": "2011-08-10", "content": "No PTV or AVOD very poor. All we could do is watch main screen clips and listen to poor music.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "S Deuitch", "author_country": "Canada", "date": "2011-04-06", "content": "It is clear that the people at CX responsible for selecting these seats have never flown long haul in them. We flew Toronto-Hong Kong and Hong Kong-Sydney return. The trip was a miserable experience. The seats are narrow no legroom to speak of no real recline and the \"air bag\" built into the seat belt further reduces comfort. My advice is fly with a different airline.", "aircraft": "A340", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Ricky Balfour", "author_country": "New Zealand", "date": "2011-04-05", "content": "The legroom was small. The woman sitting next to us was so close we could feel her breathing on us. The seats did not recline which made the trip unbearable. The air conditioning was freezing in our cabin. The food was good and the service was quick.", "aircraft": "Boeing 747-400", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Robert Adding", "author_country": "New Zealand", "date": "2011-04-05", "content": "The idiots who signed off on these Economy seats should be made to spend the rest of their lives suffering in them themselves. Totally uncomfortable and not permitting any chance of a sleeping position of any kind. I had a free seat next to me and it did not provide any relief. How did they even get to deciding this is what an Economy Class passenger might find reasonable.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "G Morgan", "author_country": "United Kingdom", "date": "2011-04-05", "content": "I'd heard rave reviews about Cathay Pacific but was aware of the new seating they'd installed in Economy Class so I knew what to expect. I was travelling with them as part of a package to the Hong Kong Sevens so didn't have any other alternative. The seats confirmed my worst fears. They are just awful. I'm 6ft 5 and if you choose your seat carefully on line before getting to the airport then you can at least get some leg-room if you're lucky. The real issue is comfort. There simply isn't any as the seat cusion is just too thin. The 'recline' or slide forward motion is awful as well. I had a really sore lumbar on arriving back in London as you can't get comfortable and sleep is nearly impossible in an upright position. Warning! Take a seat and neck cushion. It's hard to believe that this refurbishment was (I hope) researched and tested prior to introduction. If it had surely it wouldn't have progressed.", "aircraft": "Boeing 747-400", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "David Gilbert", "author_country": "Italy", "date": "2011-04-05", "content": "The shell seats offer a personal space in which nobody can intrude. There is good lumbar support if you keep your backside close to the cushion and don't slide. If you do slouch then a cushion is necessary to fill the gap. The shell is actually more reclined than regular airline seats.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Kathy Marsden", "author_country": "Canada", "date": "2011-04-05", "content": "I flew return from Vancouver to Delhi via Hong Kong in February. Although there were two different aircraft involved each with a different seat configuration the seats were the same - the worst I've ever experienced. Very little legroom but worst of all the seats didn't recline. All that could be done was to slide the seat bottom forward which only gave the illusion of leaning back a bit. This put my back into a painful slumped position and because the seat back was still upright my head and neck were pushed forward. Within half an hour I had excruciating back pain which I couldn't get rid of regardless of how I positioned myself. On such a long flight as Vancouver - Hong Kong such seats seem absurd since it's pretty much impossible to sleep. I was miserable the entire time and could only pray that the seats between Hong Kong and Delhi would be different. They weren't. When the agonising trip was finally over and I was finally in India I kept having the awful realisation that I was going to have to sit in the same torturous seats all the way home again.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Colbert Davis", "author_country": "United States", "date": "2010-12-27", "content": "I'm on the tall side (6' 2\") and skinny and found the shell seats some of the worst airline seats I have ever sat in. The issue is the way they recline since the seat slides forward the headrest never allows your head's center of gravity to get behind your solders. This makes it very hard to sleep because your head keeps flopping forward. The other issue with the recline on these seats is that the seat base slides forward making it very hard to extend your legs out under the seat in-front of you. The overall result is a truly uncomfortable slouch.", "aircraft": "B777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Don Kasta", "author_country": "Canada", "date": "2010-12-20", "content": "We paid $100 extra for each flight to have \"Extended Legroom Seats\". Unfortunately this put us in Row 31 beside an exit door. The cold and the noise from the door were both unbearable throughout the trip. Cathay Pacific should not charge a premium for these seats despite the extra legroom. Our written complaint to the airline generated a reply but not a very satisfactory adjustment ($50 voucher for duty free on our next flight).", "aircraft": "B777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Joseph Friesen", "author_country": "United States", "date": "2010-12-20", "content": "Los Angeles to Hong Kong. The seat is very good overall. The seat backs are fixed so that the person in front of you does not recline into your face. The recline and tray latch proved to be a little difficult. The personal TV screen was located at a comfortable level with the controller below.", "aircraft": "B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Gary Swire", "author_country": "United Arab Emirates", "date": "2010-11-20", "content": "I found the economy seat so uncomfortable that that after my return leg journey is completed I will never fly CX economy again. I cannot believe that the seat designers and management of CX actually tested these seats. Yes the passenger in front does not recline into your \"space\" but the downside is a terrible seat position - most uncomfortable non ergonomic position I have encountered on an aircraft.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "R Ngai", "author_country": "Australia", "date": "2010-10-25", "content": "Flew SYD-HKG and HKG-LHR on these seats. These \"mini-shell\" seats are just horrible. While the legroom is good and the seat width is average I spent 13 hours of suffering on the Hong Kong- London route due to a small hard cushion a firm backrest no neck support and almost no head support due to the awkward recline. Tried to sleep but couldn't and on both flights ended up with sore butt and neck/head ache as well. Just weak. Have two more flights with these seats both overnight and are dreading them both. Will not ever fly economy with CX again with these seats and I will not ever fly economy to London again as I barely survived the Economy crush.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Grant Eudey", "author_country": "Australia", "date": "2010-10-22", "content": "The shell economy seats are terrible!! Cathay promote their shell seat as being better than previous as it doesn't recline into the seat behind. However it is not easy - almost impossible - for someone to sleep sitting bolt upright. The seat cushion - which is very slim - only slides down about 4\" within the shell and this is the extent of the movement in the seat. I was not a happy traveller !", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "S Dickson", "author_country": "Australia", "date": "2010-10-22", "content": "Having read these reviews I can only assume the 'shell' seat is unbearable at any height. I am a 5'6\"female & travelled with my 15yo son (5'10\") and husband (5'9\") - all of slim to average build - from Melbourne to Hong Kong. This was our first experience of these seats and the torture they induce. We each tried to cope with the unnatural shapes the seat contorts your body into by adopting different positions - enduring neck back and/or tailbone pain as a result. These seats are unquestionably the worst we have ever experienced I am just glad we left our 6' plus son behind. We assumed this was an old plane/old design; having just visited the Cathay site I am shocked to learn they are being lauded particularly given all the negative reviews.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "David Lloyd", "author_country": "New Zealand", "date": "2010-10-22", "content": "For an economy seat leg room was good even with the seat recline. The new seat doesn't give a good sleeping position but few economy seats do. My big gripe is the cushion thickness. While just about bearable on the LHR-HKG leg it became very painful on the HKG-AKL leg. Take cushions and break your journey!", "aircraft": "B777/A340", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "David Lloyd", "author_country": "New Zealand", "date": "2010-10-22", "content": "For an economy seat leg room was good even with the seat recline. The new seat doesn't give a good sleeping position but few economy seats do. My big gripe is the cushion thickness. While just about bearable on the LHR-HKG leg it became very painful on the HKG-AKL leg. Take cushions and break your journey!", "aircraft": "B777/A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Barbara Merchant", "author_country": "United Kingdom", "date": "2010-09-21", "content": "I'm 5'4\" and found the seat OK on a 12 hour trip from London to Hong Kong so long as I used the pillow behind my back. The back of the seat provides no lumbar support and is hard. I will happily put up with this given the huge improvement brought about by the seat sliding forward into a recline rather than by tipping the seat back into the lap of the guy behind. This must lower passenger tension and air-rage and is surely worth it. I will no longer have to fight for an exit row or bulkhead seat again.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "S Sengupta", "author_country": "Canada", "date": "2010-09-21", "content": "Let me assure tall people who wrote in hypothesising that their height contributed to their discomfort on these sliding seats: it had nothing to do with it. I am 5'3\" found Cathay's seats to be poorly designed. Short people have spines too and the lack of lumbar support affects these stubby structures in a similar way. The only difference I noticed was that instead of having my knees pushed into my neck by sliding forward as taller folk experienced my head slid so far down the seat that the nifty head support gizmo spent most of the trip acting as a coat hang and not as head support.", "aircraft": "B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "china-southern-airlines", "link": "/seat-reviews/china-southern-airlines", "title": "China Southern Airlines customer review", "author": "Philip Tracy", "author_country": "United States", "date": "2015-07-14", "content": "Seats in decent condition due to newness of A380. Headrest has foldable sides to keep your head neatly in place while you try to sleep. Seat bottoms are hard.", "aircraft": "A380", "seat_layout": "3x4x3", "date_flown": "14-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "1.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Thomas Milsom", "author_country": "Canada", "date": "2010-09-06", "content": "YYZ to HKG return. This is a long 15hr flight. Being 6'6\" makes any seat difficult but to Cathay's credit they gave me an exit row. Without this act of kindness I would have been crippled because the new shell design (non-reclining) is completely insane. Have the cushions slide forward and describing this as the same as reclining is absurd. Your knees end up in your face - try it at home! One can only hope that these things get scrapped and a legitimate engineer designs the new ones. Cathay Pacific dropped the ball on this one and I cannot understand how it hasn't affected their rating.", "aircraft": "B747-400", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Martin Kidgell", "author_country": "Hong Kong", "date": "2010-09-01", "content": "I have been flying with Cathay for the past 15 years. The new shell economy seat is the worst seat I have ever used. It has very thin padding and provides no support.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "china-southern-airlines", "link": "/seat-reviews/china-southern-airlines", "title": "China Southern Airlines customer review", "author": "Huang Yangming", "author_country": "China", "date": "2015-05-29", "content": "Seats were good and provide sufficient legroom and width.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "china-southern-airlines", "link": "/seat-reviews/china-southern-airlines", "title": "China Southern Airlines customer review", "author": "P Strickland", "author_country": "New Zealand", "date": "2011-07-10", "content": "Comfortable seat good size PTV screen. Recline was about normal and from what I could see the Premium Economy seats in front of us were very little different - maybe an inch or so more legroom - while that area was full we had lots of empty seats and could spread out and lie down!", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Philip Chan", "author_country": "Taiwan", "date": "2010-08-13", "content": "New economy seats for long haul are the worst I have been in. Didn't Cathay Pacific do sufficient research on this matter or did the fuel savings on reduced weight for comfortable padding and lighter seats dictate this decision? Just returned from flying to Amsterdam from Hong Kong and back pains.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Brendan Maughan", "author_country": "Australia", "date": "2010-07-02", "content": "New economy seat. Absolute torture. I'm 6'4\" Doesn't recline only slouches so you slump down and your neck is bent at a torturous angle. No support no legroom luckily I was in an aisle seat and could stick one leg out in the aisle. Very disappointing as the Cathay inflight service is very good. Never again.", "aircraft": "B777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Paul Baum", "author_country": "United States", "date": "2010-06-22", "content": "I used to love flying on Cathay Pacific but their new \"shell\" economy seat is absolute torture. These seats don't recline at all but only slouch forward. Unless you are 5'8\" or shorter you should plan on spending the whole trip bolt upright because the \"slouch\" position bangs your knees into the seat in front of you and provides no back or neck support. On one leg of the flight there were empty seats next to me but I could not use them to recline because the armrests only fold up partially. One can only hope that the airline quickly realizes what a big mistake they made with these seats and replaces them soon! I'm certainly not going to fly this airline again until they do so.", "aircraft": "B777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "P Chung", "author_country": "Australia", "date": "2010-04-14", "content": "My seat was 30A this is the best seat in the new A330 on flights from Australia to Hong Kong. This seat is the first row of the economy cabin although this cost around AUD$100 (HK$700) extra but worth it on those 10hr long haul flights. The best thing is that you can get out of the seat without disturbing the person next to you. The con is that you cannot place any carry on in front of you.", "aircraft": "B777-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Dayne Weiss", "author_country": "Australia", "date": "2010-02-01", "content": "MNL-HKG. Old seats again. Legroom alright for 2 hour flight however when seat in front reclined there was no room and no way to see the PTV. Width was mediocre at best. Okay for 2hours however if was flying back to Australia would suffer.", "aircraft": "B777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "cathay-pacific-airways", "link": "/seat-reviews/cathay-pacific-airways", "title": "Cathay Pacific Airways customer review", "author": "Dayne Weiss", "author_country": "Australia", "date": "2010-02-01", "content": "HKG-MNL. Old style seats. Had 30abc at the bulkhead and wow. 30c had more legroom than any other seat in the world as the bulkhead ends at 30b. Even 30a and b had the most legroom I have ever seen outside an exit seat. Seat width although was hampered by having a the tray table in the armrest and PTV being pull out. Overall a comfortable flight.", "aircraft": "B777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "Alex", "author_country": "United States", "date": "2011-05-19", "content": "For economy seating B757-200 fleet is not bad. I'm 6'2\" and found the space decent. The seat pitch is measured at 31\" but feels more. I still won't rate it as \"good\" however. JetBlue has set the bar for good to excellent economy seating.", "aircraft": "B757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "John Stansfield", "author_country": "United Kingdom", "date": "2011-04-17", "content": "Sat in 44B at the rear of the plane. This and 44A are one of the only twosomes on the aircraft - the others being 44KL. I'm 6'2\" and found the 31\" pitch provided adequate legroom.", "aircraft": "Boeing 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "M Fertzel", "author_country": "United States", "date": "2010-07-02", "content": "Flying transatlantic with Continental is a real nightmare. Narrow seat with little cushion at meal time passengers keeps their seating position down. The worse part is that underneath the seat there is the entertainment box there is very little room and that prevent you from moving and stretching your legs.", "aircraft": "Boeing 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "Maureen Collins", "author_country": "United Kingdom", "date": "2010-02-14", "content": "Like all other comments Continental should not be allowed to use this aircraft for transatlantic flights - they are only just acceptable for a 2hr flight to Spain!", "aircraft": "Boeing 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "J Barker", "author_country": "United States", "date": "2009-12-31", "content": "I am 6'1\" and the 767-400 in economy is acceptable. the 32\" pitch really makes a difference against the 31\" pitch on the 777 - that 1\" makes a world of difference if you are tall and you will suffer. To avoid the Continental 777's Asiana Airlines economy offers 34\" pitch and I find the extra connection is worth the comfort!", "aircraft": "Boeing 767-400", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "Cristiano Miro", "author_country": "United States", "date": "2009-12-05", "content": "Seat has a decent width legroom and recline. The seat-back was also well padded. The most comfortable Y class seat I have traveled. Even had a few hours' sleep towards the end of my 10-hour flight IAH-GIG.", "aircraft": "Boeing 767-400", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "George Barr", "author_country": "United Kingdom", "date": "2009-11-10", "content": "Quite the most uncomfortable aircraft seats I have come across. Low cost short haul carriers give you better legroom.", "aircraft": "Boeing 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "continental-airlines", "link": "/seat-reviews/continental-airlines", "title": "Continental Airlines customer review", "author": "Werner Rauer", "author_country": "United States", "date": "2009-10-10", "content": "Avoid flying Continental to Europe on B757-200 airplanes these planes are not designed for long trans-atlantic flights much less so when it appears that extra rows of seats have been added for extra revenue causing extreme passenger discomfort.", "aircraft": "Boeing 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "copa-airlines", "link": "/seat-reviews/copa-airlines", "title": "Copa Airlines customer review", "author": "K Al Mehedi", "author_country": "Bangladesh", "date": "2015-07-28", "content": "Seat pitch and width are good for economy class. Has charging port and personal tv. All over good.", "aircraft": "Boeing 737-800", "seat_layout": "3×3", "date_flown": "28-02-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "copa-airlines", "link": "/seat-reviews/copa-airlines", "title": "Copa Airlines customer review", "author": "F Sevila", "author_country": "Argentina", "date": "2014-03-11", "content": "Panama City to Santiago in a six-hour flight. The seat back was very thin even for an economy class seat so I felt every movement that the back passengers made and it was even worse because I had to travel with noisy children at my back so it was a constant kicking at my back. The plane had no IFE except for the overhead TV's and a couple of music channels - okay for a short haul flight but not for this kind of flight. Some seats did not have pillows blankets the airline magazine or even the safety chart. The only decent thing was the legroom so I could stretch my legs well to compensate the lack of seat recline. Copa is a good airline for short haul flights but I do not recommend anyone to fly it on longer flights.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "delta-air-lines", "link": "/seat-reviews/delta-air-lines", "title": "Delta Air Lines customer review", "author": "Max Howard", "author_country": "United States", "date": "2015-06-26", "content": "I found my MSP-NRT flight to be comfortable for economy. Seat was pretty wide and there was great legroom. Recline was okay too.", "aircraft": "Boeing 777-200ER", "seat_layout": "3x3x3", "date_flown": "26-06-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "delta-air-lines", "link": "/seat-reviews/delta-air-lines", "title": "Delta Air Lines customer review", "author": "Luke Fisher", "author_country": "United Kingdom", "date": "2015-05-29", "content": "LHR to LAX was the worst flight I've ever had in my life. Seats were rock hard and my backside was numb with pain for the entirety of the flight. The Media screen was tiny and was not working properly . The earphones they handed out are a disaster. The whole plane feels And looks dated.", "aircraft": "BOEING 767-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "delta-air-lines", "link": "/seat-reviews/delta-air-lines", "title": "Delta Air Lines customer review", "author": "J Anderson", "author_country": "United States", "date": "2015-05-29", "content": "Painful four hours from LAS to ATL today in seat 42C. Seat too narrow seatbelt a real struggle to buckle pitch so short that I have to turn my legs in order to fit into the space allocated. Seat back would not stay upright kept sliding back. FA's seemed aware as they didn't ask me to bring my seatback up for takeoff or landing. The seat cover was ripped dirty and had several miscellaneous stickers ground into it. On the positive side I was able to track the flight so I always knew how much longer I had to endure.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "delta-air-lines", "link": "/seat-reviews/delta-air-lines", "title": "Delta Air Lines customer review", "author": "D Valadao", "author_country": "South Africa", "date": "2014-11-19", "content": "I fly often. I expected the flight to be uncomfortable given that is was longer than 15 hours. However the seats were unbearably hard. It felt like I was sitting on a piece of metal with no padding at all. My flight back was in economy comfort can't say that it made any difference. A bit more leg room but I am only 1.5m so it didn't really make my flight any easier.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "easyjet", "link": "/seat-reviews/easyjet", "title": "easyJet customer review", "author": "Nicholas Blair", "author_country": "United Kingdom", "date": "2015-08-02", "content": "Edinburgh to Tenerife return. Hadn't flown with easyjet for about 8 years, and having read some of the previous reviews, was not looking forward to these flights. Nice new Airbus, seat was comfortable and plenty room, even for me being of a larger build. Crew attentive and professional. All in all, very pleased, would consider them again on this route.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "01-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "easyjet", "link": "/seat-reviews/easyjet", "title": "easyJet customer review", "author": "Anthony Knifton", "author_country": "United Kingdom", "date": "2015-07-23", "content": "A bit hard after a couple of hours, but okay for European journeys. I always book an 'extra legroom' seat because I am tall.", "aircraft": "A320", "seat_layout": "3 x 3", "date_flown": "23-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "edelweiss-air", "link": "/seat-reviews/edelweiss-air", "title": "Edelweiss Air customer review", "author": "Bruno Bedda", "author_country": "Spain", "date": "2015-07-02", "content": "Seat position 14F, a window seat. This was a comfortable seat with good space. The TV screen was a bit far.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "02-07-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "el-al-israel-airlines", "link": "/seat-reviews/el-al-israel-airlines", "title": "El Al Israel Airlines customer review", "author": "J Richman", "author_country": "Australia", "date": "2015-01-30", "content": "One of the most uncomfortable flights of my life and I question whether El Al should be allowed to sell an Economy seat in this configuration. The seat in front was a Premium Economy seat. There was no division between the cabins and the space between my Economy seat and the Premium Economy seat in front was the standard space between two Economy rows. But the Premium Economy seat reclined an extra 30%. The passenger in front of me chose to exercise the full recline despite my vocal objections which resulted in a horribly cramped and unbearably uncomfortable flight. The crew were not really interested in my problem. Add to that a plane that needed cleaning properly (really how did the cleaning staff miss a large used paper cup in my seat pocket?) the life jacket under my seat was dangling down on the floor food quality was below average and you can understand why it will be a long time before I set foot on another El Al flight.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "el-al-israel-airlines", "link": "/seat-reviews/el-al-israel-airlines", "title": "El Al Israel Airlines customer review", "author": "Steve Palmer", "author_country": "United States", "date": "2011-10-22", "content": "Seats were crowded and minimal legroom. leg room wa minimal. Could not open the food tray with the seat in front reclined.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "S Wood", "author_country": "United Kingdom", "date": "2015-08-02", "content": "I flew from Manchester to Kuala Lumpur via Dubai and return. The second time I have done this particular route. Not only has the standard of the food deteriorated but also the standard of cabin service by Emirates staff. I felt they had no interest in the passengers at all. On my return journey , when I boarded the plane at KL the young woman in front of me had already fully reclined her seat and it was quite difficult to squeeze into mine. When preparing for take off the stewardess didn't even notice the reclining seat. They really don't check properly. As far as I am concerned when the person in front of you fully reclines their seat they are invading the space of the person sat behind. Because of this I had a very uncomfortable 12 hour journey to Dubai.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "01-04-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Umair Tanvir", "author_country": "United Kingdom", "date": "2015-07-25", "content": "The aircraft was clean and tidy - inflight entertainment was very good, seating with 3x4x3 layout. The staff were nice but having asked to give a glass of water before takeoff, the staff didnt bother and totally forgotten.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x4x3", "date_flown": "25-08-2014", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "M Haeusler", "author_country": "Australia", "date": "2015-07-25", "content": "Heard a lot of good things about Emirates from other people. Not impressed at all. Flew Melbourne to Singapore return, both flights my husband and I were allocated the 2 middle seats in the row of 4. Cramped seating. Average food and service.", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "date_flown": "25-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "power_supply_rating": "3.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "J Jinks", "author_country": "United Kingdom", "date": "2015-05-29", "content": "Why pay for flights which are totally ruined by the ignorance of other travellers who make full use of their recliner? Is it really acceptable that as soon as you get on a flight you fully recline your seat for the whole journey straight into the face of the traveller behind. Cabin crew do nothing can't see the screen struggling to eat struggle to get out to use the bathroom. This happens every time. Enough either ban the recliner or make them pay more for the space they use up.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "N Radford", "author_country": "United Kingdom", "date": "2015-05-29", "content": "BHX-DXB-SIN-BNE return not flown on Emirates since 2010. I was shocked with the decline in the service onboard the food was awful trays were not removed quick enough and the cabin crew in my opinion not attentive enough.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "C Peters", "author_country": "United Kingdom", "date": "2015-05-29", "content": "GLA-DXB-BKK First time with Emirates and was looking forward to the flights. Very very disappointed. Squeezed in like sardines on both aircraft making the seats very narrow and ultimately uncomfortable. Travelled on 777-300 numerous times on long haul with a 3x3x3 configuration which was very good - Emirates 3x4x3 is a joke. Again huge letdown with the A380 seating arrangement. Priority seems to be numbers and not passenger comfort with Emirates - just don't get all the hype. Entertainment was great but I would far rather have seat comfort and a bit of room to move around in and an 'average' entertainment system than the other way around. Will use Thai Eva or Qatar next time even though it will cost a little more.", "aircraft": "AIRBUS A380/BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Jon Aindow", "author_country": "United Kingdom", "date": "2015-05-29", "content": "Just returned from a 3 week break to Oz Manchester to Brisbane (via Dubai) Sydney to Manchester (Via Dubai). The service wasn't fantastic from all the cabin crew the meals weren't fine dining and improvements can be made but I would recommend Emirates A380 services to others. We sat all 4 legs in 59 ABC in order to have the most stable journey so didn't test the levels down the length of this massive aircraft however what we received was extremely good. I interacted with around 20 flight attendants during these 4 legs and 18 were great it's funny how 2 from 20 will stick out more in my mind. We had an hour circling prior to landing in Dubai due to congestion and then 3 hours later had an hour sat on stand waiting for a slot due to congestion.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Paul Nelson", "author_country": "United Kingdom", "date": "2015-03-23", "content": "Not much more room than cheap airline. Thin seat. If in aisle seat and your leg is slightly protruding it will get a whack every time the trolley passes (with no apology).", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Peter Grimshaw", "author_country": "United Kingdom", "date": "2015-03-22", "content": "LHR-DXB-DAR return. On the first leg the cabin crew appeared thoroughly disinterested. When eventually the meal reached Row 76 it was luke warm. The drinks trolley arrived as we were finishing the meal and tea and coffee was not offered. Landing at DXB was delayed for over one hour by a duststorm that we understood had been raging for several days. We boarded the B777 for DXB-DAR on time only to sit on the stand for some two hours whilst other flights were given greater priority to take off in the limited visibility caused by the duststorm. To be fair the flight and service on this leg was quite reasonable once airborne. However we arrived at DAR so late that we had missed our onward flight to ZNZ and had to pay for a replacement and to add to the stress Emirates had opted to leave one of our bags either at LHR or DXB. The return from DAR-DBX was good but the having boarded the A380 at DBX very efficiently the departure from the stand on the DXB-LHR was delayed for an hour due to a medical emergency (obviously not Emirates fault). Once airborne it was again evident that the cabin crew simply cannot cope with the number of passengers a fully loaded A380 and once again service did not match expectations. From past experience Emirates has always warranted its 4 star rating but standards have clearly slipped in recent time and that is no longer the case. We will need to find an alternative airline for our next trip to DAR/ZNZ", "aircraft": "AIRBUS A380/BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "H Adams", "author_country": "Australia", "date": "2015-03-01", "content": "This was the most comfortable long haul flight I've ever taken. Oslo to Dubai. The seats were pleasantly squishy my elbow wasn't jogged when folks walked down the aisle and there was plenty of room between my knees and the back of the chair in front (I'm only 163cm) but there was several inches clearance. My kid could squeeze past me when visiting the toilet rather than me having to get out of the chair. The food was pleasant the staff service was excellent.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "R Ford", "author_country": "United Kingdom", "date": "2015-02-25", "content": "Six flights from Glasgow to Sydney and back. The seats were poor With little room. The cabin was noisy cramped and the service was poor. To top it off the meals were barely edible. How can you give this airline 4 stars. Thankfully the entertainment system was top notch. next time I will fly long haul from London on the A380 and never again on a Boeing 777 in this configuration.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "C Diehl", "author_country": "Germany", "date": "2015-02-09", "content": "MUC-DXB-MUC. Both legs on an aisle seat. Seat is quite comfortable and provides enough support for a 6 to 7 hours trip. IFE has a wide choice of movies and series games and so on. Food is good on both legs two choices of main course available. Crew friendly and spot on drinks served through the flight.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "K Mclernon", "author_country": "United Kingdom", "date": "2015-01-28", "content": "Dubai to Dublin - booked in 9.30 for 14.55 flight in hope of getting good seat I was given seat 17A. I found this seat has restricted legroom due to bulkhead. Beside me I had a large gentleman with 6 month baby and a lady on the outside. Before take off I complained to cabin crew who promised to sort out after take of. This and three further requests to be reseated where ignored so I eventually found myself another seat. I found the staff of this flight the worst I have ever flown with.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Helen Monk", "author_country": "United Kingdom", "date": "2015-01-28", "content": "Took 4 flights with Emirates over last 3 weeks - all long haul. Every one was late. The service particularly on the A380 was terrible as was the food on every trip. They were so late on both our legs out to Africa via Dubai we missed our domestic flight out of Dar Es Salaam and it cost us another $560 to get on another. Emirates stance is hard luck. We travel extensively and we will never use Emirates again. We hadn't used them for some years as we were not impressed then and had hoped that they had improved - alas they have deteriorated even more.", "aircraft": "AIRBUS A380/BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "B Avenell", "author_country": "United Kingdom", "date": "2015-01-28", "content": "Seats very hard with no support. Probably ok for a short journey but even with extra leg room it was uncomfortable for me as average height on a 7 plus hour journey. We had seat row 80 to our destination and row 51 on the way back.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "S Ford", "author_country": "Australia", "date": "2015-01-28", "content": "Dubai to Melbourne on Qantas codeshare flight. Seat was very uncomfortable and felt like padding was worn down to nothing. Meal service chaotic and seemingly no order to service with people around us bring served and others missed. Ran out of one of the choices and vegetarian meal offered which was in edible. Bread roll on some trays and not others. No hot drink offered. Although a range of entertainment choices nothing much appealed as many were Arabic or Bollywood. Overall not as good as the previous leg of the trip on Qantas. I would not choose Emirates again.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "M Bari", "author_country": "United States", "date": "2015-01-28", "content": "Emirates needs to review their seat comfort. Seats are not comfortable and feel like seating on a plastic chair. Also please increase leg room and seat width.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Philippe Mariame", "author_country": "Ireland", "date": "2014-11-19", "content": "Dublin to Dubai after take off the person in front reclined her seat during the whole fight till the breakfast time. During diner time I asked the air hostess to ask the lady to put her seat straight so I could eat my meal properly she said she cannot do that. So during the full flight it was a total nightmare. They tea/coffee tray after meal never show up after 45mins I ended up asking for a tea. I used to travel with Emirates before and I was always happy - but this time no tonic drink no tea till you ask and recline seat during all flight that enough for me.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Henry", "author_country": "United Kingdom", "date": "2014-11-19", "content": "Seated at the end of a 4 seat row. Each time food trolley came up I was bumped on shoulder. Also had water spilled by stewardess on me. People queuing for toilet standing in front of me. Not pleasant with just a wall in front of me. Everything too restricting no space to move. Also didn't get seat I had booked as someone at Dubai airport when I presented boarding pass changed my seat without saying!! And where are smiles these days. Not a good flight.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "S Holland", "author_country": "Australia", "date": "2014-11-19", "content": "Bassinet seat. No baby seatbelt provided until we has started leaving the gate. No baby meals provided on 8hr flight DXB-MAN. Bassinet position meant it was impossible for me positioned by window to exit my seat without crawling under the bassinet as no room in front of seats. Entertainment system very good. Oriental meal consisted of coleslaw sandwich. No obvious flight attendant care as passenger walking around cabin just prior to landing. Free strollers from gate to baggage claim. Would not recommend for travelling with babies and infants.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "J Burke", "author_country": "Australia", "date": "2014-11-19", "content": "I am under 5' and thin. The seat recline button was broken/pushed in and did not recline. The passenger in the seat in front of me had their seat in the reclined position the entire flight from Melbourne to Dubai. The pain from sitting upright was unbearable. My back neck hips and bottom was that bad I put my blanket under my bottom just to relive the pain. It did not help. The cushioning was non existent and I am a petite person. Emirates in conjunction with Qantas pride themselves with their fleet. I was totally stressed out from not having any rest. I could not watch the seat back monitor as it was too close and getting out from my seat was difficult due to the seat in front of me being reclined. I have had many long haul flights but I would have to say this was the worst and most memorable.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "B Palmer", "author_country": "New Zealand", "date": "2014-11-19", "content": "Very hard firm straight back seat with headrest positioned about shoulder blades and wouldn't shift. No lumbar support simply awful. Like sitting on a wooden backed dining chair with minimal padding. Fortunately only in it for 3.5 hours wouldn't have wanted to do long haul e.g. Brisbane/Dubai in it. Suffering made longer by plane having wrong waypoints laid in and spending a lot of the flight heading towards Sydney not Brisbane.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "C Vickers", "author_country": "Australia", "date": "2014-11-19", "content": "We returned home 3 days ago flying from Venice to Dubai in 777. My husband is tall so we had asked for exit seats After arriving at the airport early (at 5.30 am in the hope of getting an exit seat) for a 10.10am flight. We were told sorry but all exit seats had already been reserved for Melbourne travellers (we are from NZ). The flight to Dubai was an horrendous 6 hours the seats were so close and five minutes into the flight while we were still climbing the woman and man in front of us put their seats back! It was a hell ride one we wont be repeating.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Murray Nettheim", "author_country": "Australia", "date": "2014-11-19", "content": "Sydney-Dubai-Sydney. Staff attentive and polite. WiFi you get 10MB free and pay $1US for an additional 10MB. It took me some time to connect but once I did was all good. Food quality is very good unfortunately not much variety. Entertainment was great - the earphones were not good and were quickly replaced.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "ethiopian-airlines", "link": "/seat-reviews/ethiopian-airlines", "title": "Ethiopian Airlines customer review", "author": "c wajsberg", "author_country": "Israel", "date": "2015-06-14", "content": "I suppose it comes down to the route you are flying. But to my knowledge many aircraft are very old and not comfortable. When you fly the new Boeing 787 in economy, seats are a touch hard but still comfortable. Recline is fine and leg space is larger then many other airlines I have traveled with. Personal tv in the seat infront of you is an extra on these new airplanes. All my coments on the B787 are valid for their Boeing 777-200, same comfort.", "aircraft": "Boeing 787", "seat_layout": "3x3", "date_flown": "14-06-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "5.0", "seat_storage_rating": "2.0", "recommended": "1" }, { "airline_name": "ethiopian-airlines", "link": "/seat-reviews/ethiopian-airlines", "title": "Ethiopian Airlines customer review", "author": "Alexander Stoffel", "author_country": "Germany", "date": "2014-03-10", "content": "Seat was comfortable but the legroom was nearly not available. The space between the seats for the legs was so short that it was nearly impossible to access the seat. Even if I am not a really big person I had to put my legs on both sides of the seat in front of me. Legroom on Ryanair is better then Ethiopian Airlines long haul.", "aircraft": "BOEING 767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Ralston Grose", "author_country": "Australia", "date": "2014-07-16", "content": "Emirates have tried to squeeze the last drop out of the orange in their economy seats and seating plan in their B777. The 3x4x3 configuration is too tight for this aircraft and makes the aisle just wide enough for the food cart. If in any aisle seat you will be hit every time they come past. The seat width and legroom is fine if you are an 8 year old child but for someone who is 6\" 1' it is not a pleasurable experience.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Gabriel Low", "author_country": "Singapore", "date": "2014-03-03", "content": "I was disappointed with the 3x4x3 configuration on the aircraft. The services provided by the crew was pleasant the PTV was nice but what is bothering me the most are the seat width and access in/out of the seat. The seat width was really narrow and basically you would make contact with the passenger beside you all the time. And accessing in/out of the seat will disturb the passenger beside you which probably both of you will need to stand up for you to access out/in. The aisles are also narrow due to the 3x4x3 configuration. I really dislike this configuration.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Gerald Mackay", "author_country": "United Kingdom", "date": "2014-03-03", "content": "Very narrow seats and aisles. Very uncomfortable if your neighbour is large. In the aisle seat you are continually knocked by staff passing up and down aisle. The good legroom is gained by reducing the cushioning on the seat so they soon become uncomfortable on a long flight. and if the person in front reclines the seat the advantage of the legroom is sacrificed.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "ethiopian-airlines", "link": "/seat-reviews/ethiopian-airlines", "title": "Ethiopian Airlines customer review", "author": "Eric Jelenje", "author_country": "Malawi", "date": "2014-01-10", "content": "Decently quiet aircraft but seats were too small especially considering the length of the journey (PEK- ADD 8hrs). Ethiopian should consider reducing the number of seats in the middle aisle to 3.", "aircraft": "BOEING 787", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "F Koenig", "author_country": "Germany", "date": "2014-03-03", "content": "Legroom is good and the seats are comfortable", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "P Smith", "author_country": "Australia", "date": "2014-01-29", "content": "Auckland to Brisbane. We had chosen seats 52J and 52K bulkhead seats in the first row of the second economy class cabin which did offer more leg room. They are located next to the galley so you get a lot of noise from that area. This did not bother me at all but on a much longer flight if you wanted to sleep may have been a bad choice. The hot towels were very welcome and also the drink service was efficient. When the evening meal was served we seemed to wait ages for the cart to appear at our row. We were offered the choice offered on the menu of Beef or Salmon and then immediately told the Salmon had run out some time ago. Then why offer it? Our row was not offered tea or coffee during the meal service. Just prior to landing the female flight attendant decided to tidy her hair and apply make-up in the galley mirror which took some time she should have done this out of sight of passengers. I think Singapore and Thai in my opinion offer much more for economy passengers.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Uwe Peiter", "author_country": "Germany", "date": "2014-01-24", "content": "I am 175 cm tall and weight 78 kg. FRA via DXB to PER and back. Seat comfort is comparable to a cheap charter airline. I cannot understand how Emirates has such a good performance rating. We were so disappointed to Emirates because of the service and the quality of seating. I am sure we will choose for our next longhaul flight SIA again. SIA and THAI has a better Service and better seating comfort.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "S North", "author_country": "United States", "date": "2014-01-22", "content": "I have made many long haul flights out of Washington DC including some 17 hour flights to Narita Japan but this 14 hour flight was by far the worst and most uncomfortable journey I have ever made. I usually get up frequently to help with leg swelling but sitting in the middle of the 4 pack of seats was nearly impossible getting out even for me as a 5'7\" thin build woman. General back pain and discomfort for the entire flight. I wish I could say the entertainment made up for it but it was in no way worth it over other comparative flying experiences I have had on airlines like British Airways and Qatar. I was generally looking forward to flying Emirates after hearing great things but do your body a favor and avoid this economy flight if at all possible.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Nina Smith", "author_country": "United Kingdom", "date": "2014-01-17", "content": "I really don't know how all the other airlines have much more space than this one. First of all how can they be number 1 airline when economy seats are totally uncomfortable? Configuration 3x4x3 is too much because as a passenger you don't have enough space and also for cabin crew who are struggling to pass with all service trolleys. Also between the services you need to be careful not to be hit by cart on - knee leg or shoulder. As someone mentioned before it's so poor ambience when you see full cabin with all the luggage bags and poor cabin crew who don't have space for all this stuff. What are they willing to do just to have more money?", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "M Drenic", "author_country": "Thailand", "date": "2014-01-13", "content": "The A380 is great and Economy class BKK - Hong Kong is really acceptable. Good food and decent entertainment but they didn't offer wine and passengers didn't know you had to ask for it. The one thing I didn't like was the quality of the headphones and the background hiss was awful however I also have a hearing problem but this was terrible. I ended up watching a film on the laptop.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "D Knuth", "author_country": "Spain", "date": "2014-01-10", "content": "We flew with A380. The seats with this headrest behind your head is a disaster. Your head is pressed forward all the time - many people were complaining about this. You cannot sit relaxed with your head to the back like in the normal Boeing.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Glenn Ainscough", "author_country": "United Kingdom", "date": "2014-01-06", "content": "The seats are not wide enough at all the return flight my backside started to ache as 7 hrs is a long flight on uncomfortable seats. TV is OK but the system is dated on the 777 and was a bit grubby. I flew on 3 of these and only one had a nice TV on the other hand the A380 was much more comfortable and a much better flight I guess because of the added room.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Kim Chance", "author_country": "Australia", "date": "2014-01-06", "content": "The 3x4x3 seat configuration in a 777 is deeply uncomfortable and unsafe. I am not an unusual build for a western male at 6'2\" and 110 kilograms but I cannot get into anything but an aisle seat where the aisle is so narrow that cabin staff have to ask me to move my upper body across the neighbouring passenger so they can get their trolleys past me. The risk of having scalding water spilt all over me while they are serving coffee is always there and it does happen although not to me yet. I understand Qatar have a 3x3x3 configuration I think that is my next airline.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "R West", "author_country": "Thailand", "date": "2014-01-06", "content": "Seat was narrow as many other people have mentioned. Legroom was okay but I was never comfortable - fortunately my flight was only 7 hours (MEL-SIN). The squab seems to move when the seat is reclined meaning most people didn't try to recline their seats - which helped with room for the knees.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "W van Hal", "author_country": "Netherlands", "date": "2014-01-06", "content": "Good seat was able to sleep. The bottom half moves forward when the back is reclined offering better comfort.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Kilian Osterhammer", "author_country": "Germany", "date": "2014-01-06", "content": "It was my first flight with Emirates and with an A380 and I (192m) had enough space for my long legs which is not usual in economy-class when you are tall. While I slept my legs touched the seat in front of me but I'm used to that. People of \"normal\" size shouldn't have problems with the space. The TV- Screen and the entertainment system was very good and had a large choice of movies and music.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Ian Pavey", "author_country": "Australia", "date": "2013-10-24", "content": "The Boeing 777 was not designed for 3x4x3 seating. It's horrible and if you have the misfortune to be seated next to a larger person your 11 hour flight is truly miserable. Never again - Qatar for me from now on.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Tze Lim", "author_country": "Australia", "date": "2013-10-24", "content": "All good except for the horrible cushioning. I had to tuck 3 pillows under me for the entire 7 hour flight.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "N Jeram", "author_country": "Australia", "date": "2013-10-24", "content": "First time on a B777-300ER. Seat 45C was the last seat before the rows with two seats started. Good recline (no one behind) but narrow seat and aisles are way too narrow so bumped constantly. Noisier than A380 so a long way (DBX-SYD) to put up with discomfort.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "C Hartwell", "author_country": "United Kingdom", "date": "2013-10-24", "content": "Manchester to Dubai. There were 3 of us travelling (2 adults and a 5 year old) and we had 3 of the centre 4 seats. Row 36 had a wall behind it but the seat seemed to fully recline and we could store pillows etc behind the seat and no one could kick us. We were close to the galley and toilet but that did not bother us. The seat had the new ICE which was fantastic with a huge range of movies tv shows and music and widescreen monitor. We were not bothered by the 4 seats in the middle it did not seem overly cramped and the lack of a footrest was fine. The recline was very good seat comfortable and I was able to stretch my legs under the seat in front. I am 5'11 and 15 stones. The food was very good and good choice of drinks.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Bharathi Raja", "author_country": "India", "date": "2013-04-20", "content": "I travelled quite a few times in B777-300ER from DXB-GRU Flight time is around 14 hours. It is always very uncomfortable to seated in 3x4x3 configuration as compared to Qatar airways 3x3x3 configuration. Sadly Emirates sacrifices the economy passengers comfort for higher revenue per seat.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Ashutosh Garg", "author_country": "India", "date": "2013-04-20", "content": "DEL-DXB-DEL A330s are the oldest aircraft in emirates fleet. Seats were not comfortable and meals served were just above average. Both flights were on time but staff was rude at delhi airport. Will prefer not to fly again.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Kamarulzaman", "author_country": "Singapore", "date": "2013-04-20", "content": "Extremely difficult to get in and out if you are sitting not beside the aisle. Situation gets worse if you get a fairly big size passenger. Consolation was the in flight entertainment.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "K Hunt", "author_country": "New Zealand", "date": "2013-04-20", "content": "I flew Auckland to London with a 9 month old and I thought cabin crew and bulk head seats were excellent. I was nervous about flying on my own with a baby but had no problems. The passengers I sat next to we're very friendly and helpful which was a godsend. A380's have great space if you need to stretch your legs (this is compared to other planes you are still in a plane you're not going to be able to jog around). Food nice entertainment looked excellent seats were hard so had to try and work it a comfy position. Probably impossible. They weren't worse than a lot of other airlines. Didn't like Dubai airport - so busy and airside hotel not open in the A380 terminal and after asking unhelpful customer services how I could get to the other terminals I only had an hour and they only had smoking rooms.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Jeremy Little", "author_country": "United States", "date": "2013-04-20", "content": "Flew IAD-DXB in 28A and then DXB-IAD in 46K. The reviews you will read about the 2x4x2 section at the very rear of the aircraft are true. 46K had more legroom space between the seat and the window and an overall feeling of a bit more privacy. The cons to 46K are that the armrest between 46J and K is a permanent one that cannot be raised or lowered. This might have eaten into the already slim seat width a bit but it did not bother me being 5'8\" and average size. Another con to being at the very back of the plane is that it takes a long time to deplane and they were out of the meal I wanted by the time they got to me. 28A was just fine but only because there was no one in the middle seat next to me. Originally there was and after the doors we closed the FA came and found him an aisle seat to move to. Before he moved however I was already sore from leaning against the window just so our shoulders wouldn't touch. Had he stayed there the entire 13.5 hr flight that would have been terrible. The 3x4x3 layout overall is a bad idea for passenger comfort. Not only are the seats shoulder- touchingly narrow but the other comments you've read about the aisle width are very true. I had to sidestep down the aisles to try and avoid bumping other passengers. And at meal/drink service time? Forget it. I did not have a problem with the lack of a footrest as some have commented. Sure it would have been nice to have but my feet touched the floor just fine and I'm 5'8\". If this is a problem for you I'd suggest using your carry on or as I read in a different forum bring a beach ball with you. When not inflated it takes up almost no room it costs $1 and if you partially inflate it it won't roll and makes a good makeshift footrest.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Alan Punter", "author_country": "United Kingdom", "date": "2013-04-20", "content": "Seats 46A-B 46J-K and the same in row 47 are good seats on the B777. This is where the plane narrows so seating is now 2-4-2. There are 4 rows with 2 seats left and right but the best seats are row 46/47 you are far enough away from the toilets not to be bothered by pax queuing", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Muir", "author_country": "United Kingdom", "date": "2013-02-15", "content": "Just perpetually uncomfortable. I am a male 6' and of average height. The only thing that makes Emirates economy class bearable is the entertainment. We're looking to fly to New Zealand next year and trawling the airlines to fly virtually anyone except Emirates.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Neil Henshall", "author_country": "United Kingdom", "date": "2013-01-22", "content": "The seat goes up at the front and I had to take off my shoes and put my feet on them to avoid cutting the blood circulation. My wife put her feet on top of her handbag. There are no foot rests. I have another flight prebooked with Emirates but after that I will not use Emirates again. I have no idea what size person you would have to be to be comfortable on one of their planes.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Hanafi Ali", "author_country": "Singapore", "date": "2013-01-10", "content": "The seats were decent enough for my liking. Not the best in the world or anything like that. Besides I didn't really care all that much. I cared more about the legroom and head rest.The head room leaves much to be desired though.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Joanna Beeson", "author_country": "United States", "date": "2013-01-01", "content": "I flew Emirates for the first time and this will be my last time on the 777-300 with their seat configuration of adding the extra seat to each row in economy. You could not walk down the aisle without bumping into some poor person sitting in the aisle seat. Which is probably your best seat if you don't want to feel too closed in. The narrow seats made the journey almost unbearable. I flew the 14 hour leg from Houston to Dubai then 10 hours to Perth Australia. The seats were just way to uncomfortable narrow and very little seat cushioning. I will return my loyal patronage back to Qantas for my USA - Australia hauls!", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Anne Billington", "author_country": "United Kingdom", "date": "2011-10-22", "content": "B777-300 3x4x3 seat layout horrific. No leg room very narrow seats. No footrests unable to recline chair due to pain in thighs. Pain in shoulders from leaning to left into window to avoid person in middle. This seating configuration would only be bearable for a short haul flight. 6.5 hours MRU-DXB very uncomfortable. Terrible swelling in feet and ankles. Very difficult to get out of seats. Unfortunate pax in middle has nowhere to go and has to use armrests unless they want to sit with their arms above their head. As soon as person in front reclines their seat you get cross eyes from trying to watch the IFE from a distance of around 3 inches.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Sergey Porokh", "author_country": "Australia", "date": "2011-10-22", "content": "Seats designed for sitting with infants on laps were assigned to people without any infants whereas people with infants had ordinary legroom seats. There was no assistance from staff to sort it out. Do not recommend Emirates for those who travel with infants since bassinet seats are not guaranteed/reserved.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Dennett", "author_country": "South Africa", "date": "2011-07-28", "content": "I'm short but wide and I have never been so uncomfortable in my life - eventually had to put the arm rest up just to breathe! When the seat is reclined your feet don't touch the floor and this makes it even more uncomfortable - worst flight of my life!", "aircraft": "Boeing 777-200LR", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Hales", "author_country": "United States", "date": "2011-06-12", "content": "Dubai to Kuala Lumpur and had never seen a B777 with 3x4x3 configuration in economy class. It was without a doubt the worst flight I've ever flown as far as comfort. The flight was about 6 hours long. I thought Emirates was a top class airline. I was disappointed that they preferred to pack people in rather than aim for the comfort of its passengers. I requested an aisle seat and even the trolleys could hardly manage to make it through the aisles. Everyone had to walk sideways. I was hit and jostled constantly by people coming through (they could not help it). I am 1m73 and felt the seat already on my knees. When the person reclined it was even more uncomfortable. I spent most of the flight standing up rather than sitting in that uncomfortable seat. To make matters worse there was the video for the row in front of me on the floor where I should have been able to put my feet (the row in front was the exit row) so I could not even fully extend my legs! This was the first time and I hope the last time to fly Emirates.", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Jim Greenshields", "author_country": "Australia", "date": "2011-06-12", "content": "We deliberately chose seats at the rear of the plane (47A/B) so we had more aisle space but we were unimpressed with the width of the seat the unforgivable lack of a footrest and the hardness of the seat. We are not seasoned travellers by any means but we expect a lot better than we got. We won't be using Emirates again.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Tjokrosaputro", "author_country": "Indonesia", "date": "2011-06-09", "content": "The seat was comfortable enough at least more comfortable than that of Cathay Pacific and Singapore Airlines.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Ian Wade", "author_country": "United Kingdom", "date": "2011-05-18", "content": "I prefer seats in the 777-300ER as I find them to be softer than the A380 and don't require the extra width offered on the bigger plane. A380 is not perfect but sitting anywhere for 14 hours isn't going to be a great experience. The best seats are at the back of A380 ideally the row ahead of the crew sleeping section as they can be reclined without inconveniencing those behind you close proximity to the single rear toilet - if you're bored the crew often congregate at the rear and up for a chat.", "aircraft": "A380-800", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Ian Chow", "author_country": "Singapore", "date": "2015-07-13", "content": "Seats were comfortable (I was in the first row). The TV handle was rusty and 2 of the crew had to forcefully pull it out for me. My feet was rolled over twice by the food cart despite being kept within the boundaries of my seat area. No apology from the crew. Inflight entertainment breaks in between flight and during take off and landing, making it difficult to watch a show without being interrupted. Despite boarding on time, my luggage was shifted all the way behind by the staff (without asking/ seeking permission from me) when another passenger with a larger luggage came after me.", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "date_flown": "13-01-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "power_supply_rating": "2.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Boris Orenic", "author_country": "Slovakia", "date": "2011-04-06", "content": "I am 186 cm tall and found seats on A380 comfortable. Leg room is bigger compared to other Emirates aircraft and seat width is ok.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "D Felton", "author_country": "United Kingdom", "date": "2011-04-06", "content": "Although seating is still 3-4-3 in the new A380’s the seats are wider better legroom and superior than B777-300ER aircraft in their fleet.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Girish Tahiliani", "author_country": "United States", "date": "2015-06-24", "content": "Seating felt like being squeezed in from side. Distance from other seat I think the worst I have seen. I thought Etihad being from UAE will be at par or better than Emirates - they proved me wrong. So far off from Emirates in everything that I am surprised that they are from same place. Anyway, one time was enough for me.", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "date_flown": "24-08-2014", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Rajeev Ajmani", "author_country": "Canada", "date": "2015-06-18", "content": "The 2x4x2 seat layout in economy on the A340-500 is roomier than the 3x4x3 layout on Etihad Airways Boeing 777s. The A340-500 seats are comfortable and cabin colours are easy on the eye.", "aircraft": "A340-500", "seat_layout": "2x4x2", "date_flown": "17-03-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Henry Choo", "author_country": "Australia", "date": "2011-04-05", "content": "The seats were horrible because when you recline the seats rises up and leave your feet dangling without a footrest. I complained to the flight-attendant and she told me yes she also finds it very uncomfortable as they took out all the footrests. For long haul flights you will get cramp and leg soreness without footrest. I will never fly Emirates again.", "aircraft": "Boeing 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "D Rice", "author_country": "United Kingdom", "date": "2015-05-30", "content": "Most uncomfortable seats we have ever encountered on any airline. The seats are like sitting on bricks. I am only small so the legroom was adequate for me. However the seats were so uncomfortable that I had back pain throughout the whole 8 hours and then a second 4 hour flight. I tried using the airline pillow to ease my discomfort and ended up actually sitting on my own inflatable neck pillow and a blanket. My coccyx feels bruised it was unbearable. The inflight entertainment was good. It wouldn't take much for the crew to actually smile but apparently this was too much effort. Would not use Etihad again.", "aircraft": "BOEING 777 / AIRBUS A330", "seat_layout": "3x4x3/2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Ian Long", "author_country": "United Kingdom", "date": "2015-05-30", "content": "The first and last legs were on the new A380. We booked early and sat almost at the front of Economy - small cabin loads of room. The longer leg to Perth was in a A330-200 and the difference was significant in that it was cramped and the seat was as hard as a park bench. Crew were excellent and professional. The IFE was good bar the endless repetitions of an advert for property in UAE at the beginning of each programme - wearing when you are binge watching! The food was fine and plentiful - no complaints about drinks service. Abu Dhabi airport is ok - like a small provincial shopping mall with planes parked outside. We managed to bag some floor space and crash out for a couple of hours. I thought Etihad were one of the best airlines we've been on (especially given the rock bottom prices) but the experience highlighted again the vast difference between the A380 and older smaller aircraft. If you can find someone who goes the whole way A380 then pick them and hopefully more airlines will buy them.", "aircraft": "AIRBUS A380/A330", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "J Kochukandanthottil", "author_country": "United States", "date": "2015-03-22", "content": "Rock hard seats. No leg space. Very narrow. I flew from DFW to Abu Dhabi 2/18 and returned on 3/8. In addition you have to deal with angry and unhappy cabin crew. One of the worst airlines I have flown in my lifetime.", "aircraft": "BOEING 777-200LR", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Christina Moulinie", "author_country": "United Kingdom", "date": "2011-04-05", "content": "This was the most uncomfortable seat I have ever encountered on an aircraft the seat itself was ok but as there was no footrest my feet did not touch the ground so I had to plie up cushions and wrap them in the blanket to put under my feet this was not ideal as the pains in my legs and feet spoiled the first few days of our holiday.", "aircraft": "A340-500", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "D Goreham", "author_country": "United Kingdom", "date": "2015-03-22", "content": "LHR-AUH-KUL A330. Return was B777 Jet airways configured aircraft then A380. Apart from the Jet Airways seats all seating was excellent with power point/usb in seats. A380 the seats were slightly wider.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Gerry Acres", "author_country": "United Kingdom", "date": "2015-01-28", "content": "AUH-LHR in economy class. Seating very disappointing. Fortunate enough to have emergency row seats so leg space not a problem. But the seat was so narrow hard and uncomfortable. This needs changing as it reflects badly.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Rafael Sumali", "author_country": "Indonesia", "date": "2015-01-28", "content": "Flew on Etihad on EY 131 AUH-IAD. Babies were crying throughout the flight and the flight attendants did not lift a finger. Leg room and seat is clearly below par. On top of that a flight that is clearly overbooked. Never again", "aircraft": "AIRBUS A340-500", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "F Collins", "author_country": "United Kingdom", "date": "2011-01-07", "content": "Appalled at the 3x4x3 configuration in Economy class flying from Dubai to Perth. Felt cramped like sardines and claustrophobic and one of the most uncomfortable flights I've ever taken. Other passengers commented on poor conditions. I will not fly them again. Most other airlines would only have a 3x3x3 config in Economy on this type of aircraft or similar.", "aircraft": "B777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Sean Redmond", "author_country": "Saudi Arabia", "date": "2010-12-15", "content": "I think it's pretty poor for a non-charter airline to have 10 abreast seating in Y class on a 777. Even Saudia has now taken the cheap move of adding an extra seat in the 777 Y cabin!", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "J Ziya", "author_country": "Australia", "date": "2015-01-28", "content": "37C aisle seat. Too squashed for the 14 hour flight MEL to Abu Dhabi. I am not tall so legroom is okay but the seats are hard and are too squashed together. I couldn't use the armrest because the traveller next to me needed it. I felt the same on both long haul flights.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Heather Tyler", "author_country": "Australia", "date": "2014-11-20", "content": "I wish I had read the comments on this forum before I booked. How Etihad has won awards I will never know. Such cramped conditions should be illegal. The economy class comfort and configuration on the B777-300 is the worst I have ever experienced for a long haul of 15 hours. Tiny hard seats. ZERO leg room. Fine if you are a child but not for adults. No easy access to water. You have to get up and ask or occasionally crew come around with some outside of meal times. Never again Etihad. You are beyond disappointing.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Karen Whittaker", "author_country": "United Kingdom", "date": "2014-11-19", "content": "The seats on this airline are so uncomfortable we could not get comfortable and were glad to get off the plane in the airports we stopped off at. We would never travel with this airline again.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Linda Bradley", "author_country": "South Africa", "date": "2010-10-22", "content": "Lack of footrests causing the most horrifically uncomfortable pain in the back of the thighs. Severe swelling in ankles and legs for days after. You can't do in-flight exercises and walking up & down the aisle for 8 hours. Requested a plastic foot rest for the return flight - not available !", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "R Rose", "author_country": "Australia", "date": "2010-09-21", "content": "The seats were very narrow and very uncomfortable for the long haul flight from Dubai to Brisbane. Felt like we were packed in a sardine can. Not recommended.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "G Tratolos", "author_country": "Australia", "date": "2014-11-19", "content": "Cramped. I'm 160 and normal build and had a bad time of it. Torture for 14 hours. Felt sorry for the tall people around me. Seats are too narrow leg room is non existent.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "P Pweriasamy", "author_country": "India", "date": "2014-11-19", "content": "Very cramped seats. My last connecting flight was on IndiGo and their seat arrangements are more spacious and offer more leg room than Etihad.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Maurice Huze", "author_country": "Australia", "date": "2014-08-12", "content": "I sat in 54K as it had been recommended as being more comfortable. Unfortunately a blind gentleman was sat next to me which was not the problem but the Flight Attendants were barely interested and in the end I had to look after him opening his meals cutting up his food and taking him to the toilet. The Flight Attendants only came to assist when I asked them too. The seats are very narrow and tray tables did not sit flat meaning you had to be careful when eating.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "G Amber", "author_country": "Australia", "date": "2014-07-27", "content": "Boeing 777 seats on the 12.5 hour leg were a nightmare. Narrowness and poor leg room made the experience torture! I understand from other reviewers that this was due to the way the airline configures the seating in economy. At best the service was indifferent liberally spiced with rudeness. Despite being a party of 5 we had trouble stowing our 3 standard carry on cases. When the compartment couldn't close the stewardess said that I would have to find another place to put them. My wife and I eventually found space 3 rows behind our seats. Sitting on the isle allowed me to be bumped in the shoulder by staff regularly throughout the trip. No acknowledgement or apologies received typified the standard of the service. We couldn't understand how the airline was 'award winning' based on experiencing both trips. I was able to get a laugh from the Etihad Airline's approach to censoring movies. (eg in The Monuments Men there were fuzzy spots strategically placed on famous works of art to protect the viewer's sensibilities!) If only they put the same care and attention into the service.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Lee Barnes", "author_country": "United Kingdom", "date": "2010-09-06", "content": "The seat gives you a terrible pain in the back of your thighs due to the foot rest been removed. I could not get comfortable on either sectors of my journey and found the only way around this was to sit upright. The meal tray does not slide towards you like on some other airlines which means you find yourself sitting on the edge of your seat. Big improvements are needed for this aircraft.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "James Ding", "author_country": "United States", "date": "2015-06-21", "content": "I flew on EEVA Air's newest 777 to Los Angeles. The TV screen is huge (Panasonic new EX3) entertainment system. The new seats has bigger space, and the seat is also softer. I hope EVA Air will install its newest economy class on all its Boeing 777 and A330 aircraft.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x3x3", "date_flown": "20-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "A Watkins", "author_country": "Australia", "date": "2014-07-23", "content": "Without doubt the most uncomfortable flight I have had seats are extremely cramped. This is made completely unbearable as soon as the person in front of you reclines. It becomes impossible to view your screen unless you recline yourself. Service was limited and drinks needed to be requested they weren't bought around on a regular basis. If you want economy consider another airline.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Abid Khan", "author_country": "Canada", "date": "2014-07-23", "content": "I am a short person yet I found the seats on Etihad flight from Toronto to Abu Dhabi to be the worst I have ever found on an airplane. The seats are not wide enough and there is no leg room (even for a short person). It was a seriously uncomfortable 12 hour flight enough for me to never want to fly Etihad again. Strangely enough the onward connecting flight to Islamabad had decent seats although that was also a B777 but apparently the aircraft belonged to a partner airline. Etihad is trying to milk as many passengers as they can using the high density 10 abreast with minimum seat pitch. Absolutely terrible experience.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "G Wood", "author_country": "United Kingdom", "date": "2014-07-23", "content": "I'd read the reviews which are mostly negative and the splattering of positive reviews prior to flying. After flying with them I can honestly say the negative are correct and I'm somewhat dubious if the positive are real. No leg room unless you pay extra for leg room cost me $134 Australian dollars. Narrowest seats in the market and their entertainment system had to be rebooted 3 times. The staff were the only positive attribute. Fly Emirates or Virgin they actually seem to care more I've complained since returning. It took them 4 days to reply with a very basic holding email.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "K Abildskov", "author_country": "Belgium", "date": "2014-07-23", "content": "Having read other reviews of the Etihad Economy seat on the 3x4x3 B777 we decided to pay extra to get an exit seat. This was well worth it but still not good. With 10 seats across the seats are so narrow that you can hardly move (I am 1.82 and normal weight) This seems even worse at the exit row as your tv screen and table are stored between the seats. However fortunately you have legroom. I cannot imagine having done a flight on any other seat in the economy cabin as the legroom is really non-existent (I tried it) and together with the lack of width it makes for a combination from hell. My travel partner is 1.72m and even he found it extremely difficult. Moreover a crew member on passive transfer sat on the jump seat facing us and spread her luggage out on the floor during the flight so we could not actually stretch our legs even if we had paid extra for exactly that.", "aircraft": "BOEING 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "John Broussard", "author_country": "United States", "date": "2010-08-07", "content": "I don't like that you can't get your seat assigned on some legs (Dubai-Houston) until checking in. The 3-4-3 seat arrangement in Economy makes for extremely narrow seats which create an uncomfortable flight experience. Sitting in an aisle seat means your shoulder will be banged repeatedly by anyone walking by or by passing carts. It is reason to fly another airline.", "aircraft": "B777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "D Cheetham", "author_country": "United Kingdom", "date": "2015-05-30", "content": "LHR BKK LHR Premium Economy 2nd April 2015 - 19th April 2015. I chose EVA Air premium economy because I wanted that little bit extra legroom and width of seat for a non stop 11 hours flight. I found the flight both comfortable and relaxing. I was able to fall asleep for at least 5 on both legs and the TV in-flight service was excellent. The only annoying part of the flight was the fact that the in-flight box is situated in the seat underneath in front and therefore prohibits foot movement to a certain extent. The meals were good and fresh. I paid around ÂGBP900 return for the experience which was great value. Eva are a good airline and the attendants are very pleasant and cheerful. However the flight outward was 2 hours late departing from LHR so some transfers to other flights in BKK were missed.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Sarah Hall", "author_country": "United Kingdom", "date": "2015-01-28", "content": "My husband and I fly to Bangkok at least 5 times a year and I would highly recommend EVA Air. Staff are extremely professional and do not disturb you unlike other airlines we have flown. Although the food isn't great again it is better than a lot of airlines. In economy I can sleep for 6-8 hours undisturbed however my husband can get 3-4 hours. Pretty good considering. If you want to get upgraded EVA Air isn't the company to go with. In the years we have flown with them not once have we been lucky!", "aircraft": "BOEING 747-400", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "F Bronstring", "author_country": "Netherlands", "date": "2014-11-19", "content": "On average a good seat bearing in mind the 11 hours flight to BKK. Though the pitch could be a bit bigger. A disadvantage of the isle seats though is the placement of the boxes for the inflight entertainment system. In economy I prefer to sit as much in front of this class as possible.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "K Abildskov", "author_country": "Belgium", "date": "2014-07-23", "content": "Unlike their B777 the Etihad A330-200 offered relatively comfortable economy seating. The 2x4x2 configuration makes it easy for anyone to get in and out and the seat width and comfort was acceptable and better than many European airlines. Recline was okay and the screen worked well. Leg room was not impressive but on par with most airlines. All in all recommendable.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "S Ahmed", "author_country": "Canada", "date": "2014-03-03", "content": "I am a small person and having issues with the leg room. Should have more leg room.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Gill Ashton", "author_country": "Australia", "date": "2010-07-17", "content": "Flying Emirates was the most uncomfortable flight we have ever done. I was expecting the seat to be narrow but the width was OK. Legroom was not too bad but my legs dangled in mid-air the entire time with horrible discomfort under the lower thighs. Also the seating is incredibly hard and unyielding just couldn't get my head comfortable and my shoulders and neck still ache 3 days post-flight. We could not sleep on the Dubai-Perth leg as the people behind found the legroom too short and kept pushing our seats back whenever we reclined them. Terribly uncomfortable we will never fly with them again.", "aircraft": "B777-300/A380/A345", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "John Cooke", "author_country": "Australia", "date": "2010-07-02", "content": "Do not travel on these Emirates aircraft. The seats are excruciatingly uncomfortable as the footrests have been removed. This causes pressure behind the lower thighs since there is no other leg support. It is virtually impossible to get comfortable. After 16 hours I was exhausted. Many passengers complained - response from Emirates has been disappointing.", "aircraft": "A340-500", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "A Andrada", "author_country": "United States", "date": "2014-03-03", "content": "EVA Air should check the aircraft air conditioning systems. My flight BR12 was just too hot! It made the flight very uncomfortable. Cabin crew service was superb though. But please adjust the cabin temp to be cooler. That was my 3rd flight with them that has the same problem.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "B Johnson", "author_country": "United States", "date": "2014-01-13", "content": "Spent the extra money on Elite Class and was quite excited until I sat down and saw the oversized entertainment box right directly where my legs should have gone. This is for window seats row A. All the window seats (and in K too) seemed to have this same problem. As a result you either have to sit diagonally with both legs on the left side or do the splits with a leg on each side but the problem with this is that the left leg's calf muscle will have the corner of the foot rest jar up into the muscle causing pain after some time. Also when fully reclined it is difficult to get your feet under the seat in front of you. The concept is good but the execution is utterly terrible and I was very disappointed not to sleep for the 10-hour flight because of constantly trying to juggle one of the above two positions neither of which worked. Shame on the engineers here.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Ann Collins", "author_country": "United Kingdom", "date": "2014-01-10", "content": "Thought that flying Premium Economy would give us a little extra but found that it didn't add much that you get in Economy with other airlines. We were sat on the left hand side right over the engines (seats 24 A & B) which was very noisy and bumpy. The seats are some of the most uncomfortable I have ever sat in for an 8 hour flight with a leg rest that leaves your feet dangling and cuts into the calfs of your legs. When the seat in front was reclined I had 2 inches between my knees and the back of that seat. Because of the boxes around the chair anchor points I was made completely immobile with nowhere to put my feet and had to sit in a skewed position with both legs bent to the right. The food wasn't too good either. I ended the flight feeling very stiff and sore. I was expecting Premium Economy but only had Economy service.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Irfan Faiz", "author_country": "Malaysia", "date": "2014-01-29", "content": "The seats on A330 flight pleasant because they did not use a configuration that just crams as many seats as possible. The Boeing 777 seats are unbearable pitch is limited and the seat width is horrendous. Avoid the Etihad Airways 10-abreast (3x4x3) Boeing 777 seat arrangement at all costs. AVOD options fantastic but not enough to take away from the narrow seats on the Boeing 777.", "aircraft": "BOEING 777-300ER / AIRBUS A330-200", "seat_layout": "3x4x3/2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Ray Cherrell", "author_country": "United Kingdom", "date": "2014-01-21", "content": "Sydney to Abu Dhabi 14 hrs in the worst seats I have ever tried to sit in. I will never book with this airline again. The onward flight to Manchester was just as bad on the A340-600. Cheaper airlines have better seating. Qantas or Air New Zealand in future.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Lawrence Angelow", "author_country": "United Kingdom", "date": "2014-01-06", "content": "AUH-LHR. Seated in row 21 (A/C) which was a shame as row 20 was an exit with bags of extra legroom. All adequate and comfortable enough versus flight duration until seat recline from in front made for very uncomfortable hour until the fellow passenger thought better of it and moved the recline back half way! IFE good with ample choice inflight service not as slick as outbound sector but still decent.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Karen Morgan", "author_country": "United Kingdom", "date": "2010-06-30", "content": "Seats 35 E/F on A330 - awful seats. I would recommend that others avoid these seats - poor legroom poor width poor armrests.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Kevin Hsu", "author_country": "Taiwan", "date": "2013-04-20", "content": "Taipei to Los Angeles seat 71B the PTV screen is the best in this flight but the legroom is not so big but I would recommend these seats to others because the seat is good.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Tom Foley", "author_country": "Australia", "date": "2010-08-14", "content": "I can recommend seats 22C 22G and 23H if you like the aisle seats in premium economy as I sat in all of them plus a few others. 23 H and K do have the IFE box next to your feet if I remember correctly.", "aircraft": "B777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Lawrence Angelow", "author_country": "United Kingdom", "date": "2014-01-06", "content": "LHR-AUH. Seats were adequate versus duration of flight. Attentive inflight service. IFE sound not working but did not complain as decided to sleep instead.", "aircraft": "AIRBUS A340-500", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "J O'Meadhra", "author_country": "Australia", "date": "2013-10-24", "content": "We sat in seats 43K and 43H as they were 2 seats rather than 3 seat configuration. I was almost deafened by excessive noise from the aircraft engines? I was not impressed by the seat width or leg room and this aircraft performs poorly against Singapore Airlines for long haul. My blanket although in a sealed bag on opening was disgustingly dirty with food particles stuck to it! When I asked for another I was met with rudeness. We found the staff to be unhelpful. My entertainment system had to be rebooted. Our food was ok but there were no extra snacks during the flight. I was seriously disappointed with Etihad as I had thought from adverts that they were committed to great service and quality - but this is not the case in economy. Also the staff never checked seat belts once and I certainly didn't feel that in an emergency situation I would be relying on them for help which is standard in most airlines. I wouldn't book Etihad again in a hurry I will stick with Singapore.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "A Dabel", "author_country": "Australia", "date": "2013-10-11", "content": "Amsterdam to Abu Dhabi and onward to Bangkok. Seats on first flight were very cramped. My first reaction was never again. I have a normal size( 185 ). The seat on the second part( 777) was reasonable. On return flight same again. However I flew from Abu Dhabi to Dusseldorf with Air Berlin. Etihad has a coop with Air Berlin. It should be forbidden by law! I could not move for 8.5 hours. Seats are not even okay for a short charter flight. Next time it is Qatar Airways again for me.", "aircraft": "BOEING 777 / AIRBUS A330", "seat_layout": "3x4x3/2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Roger Lyon", "author_country": "United Kingdom", "date": "2010-06-06", "content": "Seats are too narrow and has been said many times the configuration means narrow aisles.", "aircraft": "B777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Clive Baldwin", "author_country": "United Kingdom", "date": "2010-05-26", "content": "I had an aisle seat but was totally cramped seat width was terrible I was struck on the shoulder quite violently by passing trolleys more than four times. My knees touched the seat in front and of course the person in front reclined his seat making the screen virtually unviewable and the meals tray inaccessible.", "aircraft": "B777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "R Rajan", "author_country": "Philippines", "date": "2010-05-26", "content": "The lack of a footrest made it uncomfortable even for a tall guy like me. I am lean but I think these seats will be uncomfortable for a stocky person. The 3x4x3 is a bad idea for long haul economy flights (mine was a 9 hour flight) - you end up feeling like really being packed in a can of sardines. The service wasn't the best either.", "aircraft": "B777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Michele Scoggins", "author_country": "United States", "date": "2010-02-01", "content": "On a 20hr flight to BKK via Taipei I flew economy class. I was surprised how short the seat pitch was. Seating in a window seat proved difficult getting in/out of when two other passengers were sound asleep. With barely enough room for my carry on it was reduced even more when in the recline position as the footrest took up additional space. The seat in front of me reclined is seat and almost cracked the top of my laptop. The connecting flight was no improvement as my leg room was confiscated by the IFE box located in the seat in front of me. On the return I paid the additional upgrade fee to sit in economy plus - well worth the extra bucks! The seats are 2x2 with good leg room and seat width.", "aircraft": "B777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Kuan-wei Chen", "author_country": "Canada", "date": "2009-12-04", "content": "I had a seat in Economy Class and booked a seat online on the upper deck of EVA Air's 747-400 from TPE-YVR (I believe rows 70-89 are upper deck). On the upper deck of this particular plane the formation is 3-3 and at 36” the seat pitch is actually 1-2” more than Economy on the lower deck (and much more than most other airlines in Economy)! My seat was 89K a window seat in the last row of the upper deck. There is a wall behind me but even so I could incline back for about 5” which is plenty to have a good rest. There were two windows and on the upper deck there is a storage compartment next to all the window seats on which you can place your bag or other items so you don’t need to put your things under the seat in front of you providing more legroom.", "aircraft": "B747-400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Amir Tariq", "author_country": "Pakistan", "date": "2013-10-11", "content": "The seats were very small according to the flight hours. It was a 15 hours flight and seats were uncomfortable according to the flight hours.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "G Phillips", "author_country": "United Kingdom", "date": "2013-10-11", "content": "I fly MAN-BKK four times a year - that is 16 long haul flights a year and I just could not bear to use Etihad again. The seats pitch and width is terrible the 777's feel claustrophobic.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Abdullah Gulzar", "author_country": "Canada", "date": "2013-10-11", "content": "I had 34C on my way back from KHI- YYZ. this seat is in the middle of the plane and isle seat not so bad but if someone is looking for a better seat I noticed that seat #40 is absolutely great seat with plenty of leg room and not close to washrooms. Avoid middle seats altogether as they are cramped and not wide enough for big people.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "P Bedson", "author_country": "Oman", "date": "2013-04-20", "content": "The other reviews here are right - basically the economy seat on the 777-300ER is both too narrow and close to the seat in front and the combination is deadly - if they took out about 20 seats and fixed either the pitch or the width it would be fine. A shame as the rest of the product - service food entertainment etc. is first class. Don't think I will be using them again in a hurry simply because of the seat.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Ravitej Goteti", "author_country": "Canada", "date": "2009-12-31", "content": "Terrible experience flying from DXB into JFK. They need to re-work their seating configuration or their seating dimensions. No footrests makes it even worse.", "aircraft": "B777-200ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Jason Lovas", "author_country": "United States", "date": "2009-03-03", "content": "BKK-LAX (via TPE) return Elite/Premium Economy. Worth paying a a little more for this - especially for a long flight and if you are tall like me (6'3\"). The seat was wide and comfortable and had plenty of leg room. The recline could be a bit better but not bad. Had own AVOD system with good films.", "aircraft": "B777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "A Nabil", "author_country": "Saudi Arabia", "date": "2013-04-20", "content": "Abu Dhabi - Bangkok - Abu Dhabi seats uncomfortable both directions PTV screen not functioning most of the time.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "K Macdonald", "author_country": "United Kingdom", "date": "2013-04-20", "content": "I'm pretty tall and it was pretty uncomfortable for an 8 hour journey. When the seats where reclined there was no way that anyone (regardless of waist size) could have a meal and that was confirmed by the Cabin Crew asking that you do not recline your seats during your meal.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "C Leverington", "author_country": "United Kingdom", "date": "2013-02-28", "content": "Etihad 10 across seats in economy is a disaster. Cramped with little to no space on board. Prepare to be squeezed into the smallest economy seat ever! I flew on Bangkok Airways 2 days later to Siem Reap and they had a lot more legroom in their standard economy seats on an A320. I'm going to be switching away from Etihad despite just becoming a silver card Etihad guest member - I cannot fly comfortably in economy (for reference I'm not over weight or tall!)", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "A Fareed", "author_country": "Saudi Arabia", "date": "2009-12-04", "content": "The seats are far too cramped for my liking and seat configuration on long-haul flights is terrible.. Like most other reviewers I would say they should put the foot rest back! Also the seats could be a little softer!", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "fiji-airways", "link": "/seat-reviews/fiji-airways", "title": "Fiji Airways customer review", "author": "Brian Siddles", "author_country": "Australia", "date": "2015-06-17", "content": "SYD-NAD-LAX return business class. All flights on time, seats not fully flat but very comfortable and able to sleep. Food and service was good but not to Asian airline standards, but for the price considered the experience a good one. IFE limited. The layover in Nadi was too long.", "aircraft": "A330", "seat_layout": "2x2x2", "date_flown": "16-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Brian Looc", "author_country": "United States", "date": "2009-01-15", "content": "For a B777-300ER I thought that EVA would have the decency to put in a footrest. IFE box are located underneath the seats which makes it uncomfortable to stretch out. For those who plan on flying economy with EVA I recommend spending a few extra dollars and get an Elite seat instead. A far cry from SIA B777-300er economy.", "aircraft": "B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Albert Kuan", "author_country": "United States", "date": "2009-01-09", "content": "Economy deluxe cabin (elite class) which is worth the upgrade. The seat had superb leg space were very soft and had a cradle design. When you recline your sliding seat you will notice that the recline is superb. The seat recline is not electronic however is manually operated by pulling two buttons. The seats had an adjustable headrest. The PTV monitor is 8 inches and remote control is located on the middle armrest. There is SMS email service available for optional pay use and there are electrical outlets located at the seat bottom. There is no foot rest however to replace it is a sofa recline leg rest which can be extended for certain body heights.", "aircraft": "B777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Frank Chalmers", "author_country": "United Kingdom", "date": "2013-02-15", "content": "How do they get away with having 10 seats across in Economy cabin? Normally fly BA Qantas or Singapore Airlines but the bargain fare offered by Etihad out of UK attracted me. Now I know why they are cheap (cheaper than Emirates or Qatar as well) - the conditions are simply awful and the cabin is just cramped and claustrophobic. Anyone else that may be tempted by their bargain basement fares - please think about what you might get - its not good and pay a little more for a better airline. They endlessly plug an award at Etihad and on close inspection it seems that Abu Dhabi oil dollars might be more important than merit!", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "G Morrison", "author_country": "Cyprus", "date": "2013-02-15", "content": "The legroom in this aircraft is a disgrace considering Etihad advertise comfort and show aircraft leg room in economy as roomy. This is not the case - I am not a tall person and found it to be extremely uncomfortable especially on a near 14 hour flight from Sydney to Abu Dhabi. When the person in front puts their seat back there is not enough space to see tv screen or have tray out for drinks or food and in my case when seat in front was put back with such force my drink tipped over.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "David Pilkington", "author_country": "United Kingdom", "date": "2013-02-15", "content": "The Boeing 777 seats from Kathmandu to Abu Dhabi are so cramped. When the lady in front put her seat back I had to ask for her to kindly put it back up as I was so squashed. Etihad have obviously cut back on seat space as well as no drinks service. An awful uncomfortable flight with crew who do not care.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "David Russell", "author_country": "United Kingdom", "date": "2009-11-10", "content": "Economy seat at back of cabin where layout is 2x4x2. I am over 1.9m tall and had no problem on the flight from LHR to DXB. If there was a criticism it was that the seat cushions are quite firm.", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Anders Rundgren", "author_country": "Sweden", "date": "2009-10-10", "content": "Wide and comfortable seat. For a 1.86 tall person like me it's usually a must to get exit or bulkhead seat but on the A380 it felt good even on a normal seat.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "M Andrews", "author_country": "United States", "date": "1970-01-01", "content": "Travelling as a couple on the 777-300ER means that there are only 3 rows at the back of double seats together and 1 row in the mid-cabin of double seats. These seats are very comfortable and we slept 9 hours out of 14 from TPE-LAX. If you are after seat pitch then row 68 (the window seats on both sides) offer more legroom than others due to the curvature of the cabin and the spacing of the rows - although consequently the aisle seats in these blocks appear to have slightly reduced seatpitch - so access past a neighbour could be an issue. IFE good and easy to use.", "aircraft": "B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Richard Mundy", "author_country": "United States", "date": "1970-01-01", "content": "Good bang for your buck type of deal. The seat is pretty good for economy although lacks some spacious qualities its not that bad. I had an emergency exit/aisle seat so I was extremely happy with my seat leg room and mobility. However seeing the screen for movies was difficult and I was right next to the lavatories so I had people walking past me the entire flight and I could hear every flush. Seat was confortable with a leg rest reclines well and has pretty good width.", "aircraft": "B747-400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "David Pilkington", "author_country": "United Kingdom", "date": "2013-01-03", "content": "The Boeing 777 seats from Kathmandu to Abu Dhabi are so cramped. When the lady in front put her seat back I had to ask for her to kindly put it back up as I was so squashed. Etihad have obviously cut back on seat space as well as no drinks service. An awful uncomfortable flight with crew who do not care.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "M Eggleton", "author_country": "United Kingdom", "date": "2013-01-01", "content": "I was sat in the rear half of Economy in an exit seat which had extra legroom. Seat was comfy but the bottom was hard and had to sit on two cushions. These seats are thinner than normal seats. Good recline and good adjusting headrest. Middle 4 seats don't all have movable armrests the middle one stays put so you can't lay down.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Romy Silwal", "author_country": "United States", "date": "2011-09-05", "content": "Chicago to Abu Dhabi and then Abu Dhabi to Kathmandu. I have flown Qatar and Gulf Air many times but this Etihad Airlines has the worst seating available. I am petite and even for me it was very uncomfortable for the whole flight. Even though the airfare is cheap you will really suffer.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Paul Turner", "author_country": "New Zealand", "date": "2009-06-15", "content": "Has to be the most uncomfortable seat I have ever sat in on a plane. Looking at other reviews it appears that the removal of foot rests is the cause of the problem. Inflight entertainment system was excellent.", "aircraft": "A340-500", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "eva-air", "link": "/seat-reviews/eva-air", "title": "EVA Air customer review", "author": "Jemima Brown", "author_country": "United Kingdom", "date": "1970-01-01", "content": "We were very lucky at check-in to be put on the upper deck. The cabin feels so much more spacious than the lower deck economy seats and has much more leg room and storage space. BKK - LHR we were able to check in online so did this as soon as possible and again were allocated upper deck seats. These seats cannot be pre-allocated on the lower economy fares so get to check in as early as possible or check-in online if available.", "aircraft": "B747-400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Wayne Chen", "author_country": "United States", "date": "2011-07-31", "content": "While the upholstery in economy and beige colors are new the seat pitch was terrible and way below expectations. The only saving grace was that the rest of the seats in my middle section (I moved to from a left side aisle seat with someone next to me) were empty. If I was not able to move it would have been miserable.", "aircraft": "Airbus A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Jamie Sykes", "author_country": "United Kingdom", "date": "2011-07-28", "content": "The 3x4x3 lay out is just so bad it's untrue. If you have a full flight like I did on my AUH-BKK-AUH legs then get ready for pain and suffering!! The seats have so little width that you end up hanging out into the aisle with your back twisted. It also makes you fair game to me smashed into again and again with drinks/food carts. Avoid Etihad and any other airline using this B777 layout (that includes Emirates!).", "aircraft": "Boeing 777", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Chris Rayner", "author_country": "United Kingdom", "date": "2009-03-03", "content": "Terribly uncomfortable seat. The airline has taken out the footrests for which the seat was designed. The result is that your feet hang in mid air in any position except bolt upright. Trying to doze is rewarded by pain in the backs of your thighs from the pressure from the seat. Avoid at all costs", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "R Pickavance", "author_country": "New Zealand", "date": "2009-03-02", "content": "I've flown Emirates for many years now and I'm just about to switch allegiances. My work demands I travel extensively on long haul every year (last year 13 return flights from NZ to the Middle East Asia and the US) and the recent decision by Emirates to remove the seat rests has now made the seats the most uncomfortable of any airline I travel with. I can't over-emphasize how uncomfortable these seats are (I'm 5'10\").", "aircraft": "B777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Robin Hicks", "author_country": "Norway", "date": "2011-05-18", "content": "Seat pitch was disappointing after all the boasting on the airline website - little or no better than European short haul carriers even with all the mags removed to try and maximise legroom. Agree that the footrest is always in the way up or down.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "emirates", "link": "/seat-reviews/emirates", "title": "Emirates customer review", "author": "Emmanuel Makris", "author_country": "Greece", "date": "2009-02-07", "content": "The problem starts with the 3-4-3 seat configuration in all B777's by adding an extra seat to the normal 3-3-3 configuration. That reduces a lot of seat comfort and legroom. If the flight is 7 or 8 hours then you have a big problem. By the end of the flight you feel so tired and your feet pain for at least two days.", "aircraft": "B777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Raymond Betts", "author_country": "United Kingdom", "date": "2009-03-03", "content": "Seat pitch feels more like a budget carrier e.g. Easy Jet with 29\" pitch. My wife is vegetarian and booked the special meal on booking the tickets but never received a special meal on the outbound flight. We even confirmed before we flew but the cabin staff had no record. The flight from Bangkok to Abu was freezing! I don't normally complain but my wife suffers from the cold. I had 3 Italian guys sat opposite me wearing fleeces and woolly hats! Nothing was ever done by the cabin staff even after asking 3 times. Book with another airline and save yourself the hassle!", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "etihad-airways", "link": "/seat-reviews/etihad-airways", "title": "Etihad Airways customer review", "author": "Paul Thomas", "author_country": "United Kingdom", "date": "2008-11-11", "content": "Have flown Etihad many times and consider seats adequate or better. They should do away with footrests as they take up room for long legged passengers like myself even when not in use.", "aircraft": "A340-600", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "H Adams", "author_country": "Australia", "date": "2015-03-01", "content": "We flew fro Singapore to Helsinki in and had the least comfortable long haul flight I've ever taken. The chairs were insufficiently upholstered narrow and the arms rests too were insufficiently upholstered and narrow. I was on an aisle seat and my elbow was repeatedly jogged by folks walking down the aisle. I got pins and needles fro being so cramped and I'm only 163cm. My daughter joked that the pillows were just Marimekko pillow slips they were flat and did little to offer any support If you choose Finnair be sure to take a travel pillow and ask for several pillows and blankets to try and prop your arms and provide lumbar support. I'm a pretty fit person and got up several times to stretch but I did myself nerve damage from being so cramped I worry how it would affect less robust people. I asked for a glass of water twice from stewards and was ignored my daughter asked not to be woken for meals after the first time she was woken for a meal and the stewards awoke her again. The chocolate wafers they had in the galley were I hung out helping myself to waters were pretty nice though.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "T Hetta", "author_country": "Norway", "date": "2015-01-28", "content": "Helsinki - Singapore. Flight from hell. Lights don't work only 3 movies. Really bad screens. Horrible seats but the flight was cheap.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "Risto Berg", "author_country": "Finland", "date": "2014-08-02", "content": "London to Helsinki after long flight from Miami was the most terrible experience for me as tall passenger. We tried to book exit seats because I am nearly 6.3 (190cm) tall but not succeeded. Then we got seats from row 23. Plane was full and no way to get other seats. No leg room at all. Knees were locked to front seat and when passenger sitting on front seat reclined it pain in my legs was terrible. I couldn't move anywhere and no way to put tray down at all. Seats are so narrow that I even couldn't turn sideways to help my position.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "Shola Adenekan", "author_country": "Germany", "date": "2014-07-09", "content": "If you are over 5 feet 9 inches tall flying Finnair on a long-haul flight is not for you! I'm 6ft 4 and I had to contend for a cramp hard seat for more than 9 hours in very packed flight from Helsinki to Osaka. There were only 3 toilets for over 200 people in the economy class.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "David Stewart", "author_country": "Finland", "date": "2013-04-20", "content": "BKK-HEL. Booked Seats 33 A/C for me and my son. Had to pay for this as Finnair now charges for seat reservations. When we got to our seat we found it up against a bulkhead and no recline at all!. The cabin purser said that this was always a problem and that these two seats had no recline. In fact they seemed specially made seats and had no recline button. When the person in front then reclined their seat it made for the most uncomfortable 10.5 hours in my life.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "Claes Andersson", "author_country": "Sweden", "date": "2012-12-24", "content": "The seats in economy are very uncomfortable. Even if the pitch is not to bad it is something with the construction of the seats that makes impossible to stretch your legs.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "V Lestinen", "author_country": "Finland", "date": "2010-09-01", "content": "Route was Peking - Helsinki and legroom was poorest I have ever seen in Finnair airplanes. For 190 cm man legroom was totally impossible. Is this just for Asian routes or new practice of Finnair?", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "Marko Pajunen", "author_country": "Finland", "date": "1970-01-01", "content": "The new thin Recaro-seat was much more comfortable than it first looked the leg room was good even for a tallish guy like me. The wide screen personal TV was easy to see and use.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "finnair", "link": "/seat-reviews/finnair", "title": "Finnair customer review", "author": "N Lundman", "author_country": "Sweden", "date": "1970-01-01", "content": "Surprisingly roomy and comfortable seat in these new aircraft. Good legroom and enough space for your shoes and a bag as well. Adjustable headrest gives good support even for leaning your head to the side.", "aircraft": "A340-300 E", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "flybe", "link": "/seat-reviews/flybe", "title": "Flybe customer review", "author": "Graham Woods", "author_country": "United Kingdom", "date": "2011-09-13", "content": "Poor uncomfortable very small and definitely not worth the £550.00 premium economy fare from Exeter to Aberdeen return. My first and last time with Flybe.", "aircraft": "Dash 8-Q400", "seat_layout": "2x2", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "flybe", "link": "/seat-reviews/flybe", "title": "Flybe customer review", "author": "Michael Davies", "author_country": "United Kingdom", "date": "2010-05-27", "content": "If you like to look out of the window dont choose row 11 as it doesnt have one. Nice comfortable seats for a small propeller plane on a 50 minute journey. I sat behind the engines and i was pleasantly surprised on the lack of noise.", "aircraft": "Dash 8-Q400", "seat_layout": "2x2", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "flybe", "link": "/seat-reviews/flybe", "title": "Flybe customer review", "author": "Michael Davies", "author_country": "United Kingdom", "date": "2010-05-27", "content": "More legroom and width than most european short haul economy full service airlines. The seats did not recline.", "aircraft": "E195", "seat_layout": "2x2", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "William Lay", "author_country": "Indonesia", "date": "2015-07-03", "content": "KOE-SUB. This flight was enjoyable, check in was smooth, cabin crew were polite. IFE somewhat slow responding on touch but the systems itself working properly. Overall Garuda is a great choice.", "aircraft": "Boeing 737-800NG", "seat_layout": "3x3", "date_flown": "03-06-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "Handoko Taniwidjojo", "author_country": "Indonesia", "date": "2015-07-02", "content": "My wife and I were seated at 22H and 22K on our flight from Shanghai to Jakarta (GA 895). It was a comfortable seat and flight.", "aircraft": "A330-300", "seat_layout": "2-4-2", "date_flown": "02-06-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "William Lay", "author_country": "Indonesia", "date": "2015-06-19", "content": "JKT-HND return. The seat was comfortable, the recline of the seat provides a comfortable rest. But the in flight entertainment needs to improve as it is old. Overall it was a pleasant experience.", "aircraft": "A330-200", "seat_layout": "2x4x2", "date_flown": "19-01-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "Matthew Tyler", "author_country": "United Kingdom", "date": "2015-06-18", "content": "I found these seats very comfortable and the legroom was really good!", "aircraft": "B777-300", "seat_layout": "3x3x3", "date_flown": "18-03-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "Quek Keng Guan", "author_country": "Singapore", "date": "2015-01-28", "content": "JKT-HND return. The seat was comfortable and seat pitch of 33\" was one of the best in Y class. The recline of the seat provides a comfortable rest. However the seat does not slide forward otherwise the journey would be more comfortable. USB ports were available under the seats and 1 plug was available in every 2 seats. Useful to charge handheld devices during the 7 hr flight journey. Will travel with GA again.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "Ivan Korompis", "author_country": "Indonesia", "date": "2014-03-11", "content": "From Jeddah to Jakarta. Went home after Umrah (Religious trip) and the seats on the current Garuda aircraft are very comfortable. The economy class service is good balanced legroom between bulkhead and casual seat (33-35') and the flight crew offers beverages on every time different than other airline.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "Alan Tang", "author_country": "Indonesia", "date": "2014-01-10", "content": "The economy seat was fantastic and comfortable. The legroom is more spacious and I didn't feel any uncomfortable thing as it gave me easier access to move around the cabin (the configuration is 3x3x3). The recline is also better than other GA economy class. PTV screen is more responsive however the entertainment still needs to be updated! GA's B777-300 is giving much better service than its other aircraft.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "A Tonks", "author_country": "Australia", "date": "2013-02-15", "content": "We travelled from Melbourne to Denpasar on an almost empty flight and then a full flight on the way back. We chose Garuda on the basis of both price and some recent seat reviews and the result was positive. it is economy after all!", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "S Wiseman", "author_country": "Australia", "date": "2012-12-24", "content": "MEL-DPS-MEL Travelled with my husband and young son. First time flying Garuda. Was surprised and delighted with the experience. The flight attendants were attentive and lovely with our son. Cabin service even trumped my recent Etihad Business Class experience! The cabin was clean and new seats were comfortable with excellent legroom and the IFE was great. Check in was smooth and the flight departed on time arriving slightly ahead of schedule. Well done Garuda! We will be back.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "garuda-indonesia", "link": "/seat-reviews/garuda-indonesia", "title": "Garuda Indonesia customer review", "author": "S Ritchie", "author_country": "Australia", "date": "2009-01-15", "content": "I found the legroom was fantastic in both aisle and middle seat - aisle being slightly more comfortable. Recline was adequate however the lack of a decent headrest/pillow made it hard to sleep. Viewing of tv screens was hard with only 2 tvs above the middle rows and some small lcd's at the front of the cabin.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "gulf-air", "link": "/seat-reviews/gulf-air", "title": "Gulf Air customer review", "author": "C Bain", "author_country": "United Kingdom", "date": "2015-06-19", "content": "A very bland looking cabin and seat. Blue leather type seat and just by looking at the seat you can tell it was going to be hard and offer little comfort. Touchscreen TV in the rear of the seat in front which is fine, when it works. The screen has no tilt function so reclined viewing is an issue. Leg room is ok for someone who is 5ft 8\". I wouldnt like to try it being anything over 6ft. The seat is ok for the first couple of hours but becomes very uncomfortable and is difficult to get any sleep in. Seat reclines however sometimes springs back up without warning. I would compare the comfort to that of Easyjet. Fine for an hour or two but not for longhaul. Gulf Air A320 seat is far far more comfortable.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "19-06-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "0" }, { "airline_name": "hainan-airlines", "link": "/seat-reviews/hainan-airlines", "title": "Hainan Airlines customer review", "author": "Pieter D'hamers", "author_country": "Belgium", "date": "2010-01-11", "content": "Comfortable seat TV screen was clear and several movies (Western/Chinese). Toilets were cleaned regularly and seat pitch was about 32 inch. Only minus was that some seats couldn't be adjusted.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Simos Oritis", "author_country": "United Kingdom", "date": "2015-07-16", "content": "As stated by others the seat pitch in this aircraft is ridiculously small. I'm not exceptionally tall at 6' but it was a struggle just getting into the (window) seat. Trying to avoid rubbing holes in my knees was a full-time occupation. I suppose this could even be intentional as there was no inflight entertainment of any sort. The whole routine of trying to get out of the seat meant I deliberately allowed myself to becone dehydrated so I wouldn't need to visit the toilet. I'm not convinced the seat pitch in business class was any better.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "15-07-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Ben Davies", "author_country": "United Kingdom", "date": "2015-06-17", "content": "I am 6'4 and I couldn't fit in the economy seat. Luckily I had an empty seat on my left to the side on my flight from Madrid to London. Most uncomfortable configuration I have experienced. Grossly uncomfortable.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "16-06-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "A Griffiths", "author_country": "United Kingdom", "date": "2014-08-12", "content": "Guayaquil/Madrid in probably the most uncomfortable aircraft seat I have ever had. Non-existent padding and next-to-no leg room made this a deeply unpleasant 12 hour journey and not one that I intend to repeat. In-flight entertainment is laughable - 1 large screen at the front of the cabin and a handful of smaller screens dotted about the place create lots of flicker which makes it even more difficult to sleep. I have absolutely no idea what Iberia think they are doing by fitting out brand new planes with such seats.", "aircraft": "AIRBUS A340-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "K Dean", "author_country": "United Kingdom", "date": "2014-07-25", "content": "Have just flown Heathrow/Quito return with Iberia - worst flights I've ever had! I have mobility issues so had booked and paid extra for aisle seats. On way out had seat requested but food terrible staff rude on rare occasion they appeared only overhead screens which did not work until five hours into flight then film cut off and changed halfway through. Journey back worse wrong seat allocated by Iberia in England who insisted return flight was a 340 400 and had allocated aisle seat. Correct on 340 400 but plane was 340 600. Centre of bassinet row seat given I could not manoeuvre out of my seat for twelve hours could not use TV screen as will not pull out when bassinet in place was in great discomfort. Staff very rude and disinterested would not enable me to move to vacant aisle seat when requested felt penalised for not speaking good Spanish food terrible and requests for water/coffee ignored. Missed connecting flight as plane nearly three hours late. No help from Iberia on ground or in air. British Airways got me back from Madrid in comfort with courtesy and faster than hoped.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "V Taylor", "author_country": "United Kingdom", "date": "2013-04-20", "content": "It was an 11 hour flight to Guatemala and back from Costa Rica. Both flights I couldn't cross my legs as no legroom and from the window seat couldn't see the screen which on the Guatemala flight apparently showed the same film three times and the safety film 3 times. The base of the seat has a metal bar across it with no padding on top. I had to put my pillow over it to give some relief. Come on Iberia everyone is complaining so get comfort a priority and more legroom. I am only 5'3\" tall.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Marc Dekker", "author_country": "Spain", "date": "2013-01-18", "content": "I live in Spain for 10 years now and have always avoided Iberia. In Dec 2012 I unfortunately had to fly them. Four times no less. I am 6 foot 7 or 199 cm so I went after an emergency seat but on all 4 flights I was punished. and the trolleys kept banging my knees. Ground staff apparently didn't care (they very well noticed I was the tallest passenger) and the crew (after my complaints) had no comments on any of the flights. It was a terrible journey very painful.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Paul Pritchard", "author_country": "United Kingdom", "date": "2012-12-24", "content": "Forced to use this seat for 13.5 hours as Iberia denied me the aisle seat I had paid extra for. The seat was very uncomfortable the passenger in front sat on my legs if I stretched them out. I could only fold my legs when the passenger beside me left their seat and I could rearrange them it was very cramped. In addition the overhead TV screen in front of me flickered the whole journey only occasionally displaying a picture.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Andres Martin", "author_country": "United Kingdom", "date": "2011-09-19", "content": "Extremely poor seats. New plane and feeling I was flying a 1970s plane. In-flight entertainment was short of non- existent and seat more cramped than smaller planer I used.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Michel Tango", "author_country": "France", "date": "2010-12-05", "content": "A new airplane and very poor onboard entertainment - two main screens in the cabin a couple of music channels. On a 13 hour flight it is not acceptable in 2010!", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Colin Lloyd", "author_country": "United Kingdom", "date": "2010-11-22", "content": "Seat very hard and seat depth seemed to short to provide adequate thigh support. I found it impossible to sleep on a long haul flight because of the hardness of the seat.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Juraj Kovác", "author_country": "Croatia", "date": "2010-08-09", "content": "Iberia seems to have fallen asleep with their interior design. Their A340-600s are practically new but they remain in decades in the past when it comes to passenger comfort. The seats are extremely cramped with low headrests and almost no legroom. There's no in-flight entertainment worth mentioning (a few screens in the central row) and the audio controls are located at the least convenient spot.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "A Scott", "author_country": "United Kingdom", "date": "2010-07-17", "content": "11 hour flight Madrid - Havana very difficult to move into the aisle very narrow. Also incredibly uncomfortable to sleep and to watch the age-old tv's which were only mounted in the very middle of the cabin. flight!", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Stuart Carter", "author_country": "United Kingdom", "date": "2010-01-11", "content": "MAD-LIM & GIG-MAD Both flights were on planes that seemed to be out of the 1970's with decor to match. My partner's chair had an armrest that was falling off and a tray that didn't open fully. The legroom for anybody other than a young child is very tight flight!", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "J Williams", "author_country": "United Kingdom", "date": "2009-09-13", "content": "I have flown long haul with many airlines and Iberia has to be the worst. The cabin seemed old and tired with old poor quality TVs spread sparsely through the cabin showing low budget films - service was poor food was bad and had a very uncomfortable flight!", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Callum Morrison", "author_country": "United Kingdom", "date": "2009-08-14", "content": "I have flown long haul with many airlines and Iberia has to be the worst. The cabin seemed old and tired with old poor quality TVs spread sparsely through the cabin showing low budget films - service was poor food was bad and had a very uncomfortable flight!", "aircraft": "A340-600", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Nicolas Clement", "author_country": "Spain", "date": "2009-02-07", "content": "Exit row 22L and 22J on Iberia A340-300. Excellent legroom unlike directly of cabin divider on row 8. Bathrooms were an annoyance even if people did not use the exit row to congregate (ceiling too low). Curtains had never been used to dim the lights coming out of the bathroom and cabin crew rudely instructed me that these were not to be used because they need to move around. Cabin crew comfort gets priority then. Seat comfort was poor because of it being quite hard and unclean. Seat was offered with a good recline but slowly went up all the time. Movies were on ceiling mounted 70's TV sets. Will never fly them long-haul again if not on rock bottom fares.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "Ole Bang", "author_country": "Denmark", "date": "2008-12-24", "content": "The legroom was reduced from Poor to Very Poor due to the construction of the seat pocket which is made up of a heavy duty steel frame holding the seatpocket. In both sides it angles out in a way which made it almost impossible to move my legs or stretch them in any but one position. No personal video screen just a large monitor in the center of the cabin folding down from cabin roof like in the 70's. I spend more than 4 hrs standing in the aisle / walking around; since it was too painful to sit still watching the mandatory movie.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "E Teijeira", "author_country": "Spain", "date": "2008-09-19", "content": "MAD-MUC-MAD. Both flights with extremely poor leg space even my knees topped on the seat in front (and I'm only 163m)", "aircraft": "A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "iberia", "link": "/seat-reviews/iberia", "title": "Iberia customer review", "author": "A Casini", "author_country": "Italy", "date": "2008-09-17", "content": "Flight MAD-BIO and return brand new plane featuring new seats with back shaped to allow legs but the seat pitch was absolutely ridiculous. I am 6'2\" so am used to reduced pitch but that was the most cramped of my life.", "aircraft": "A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "icelandair", "link": "/seat-reviews/icelandair", "title": "Icelandair customer review", "author": "G Francoeur", "author_country": "Bermuda", "date": "2015-07-12", "content": "I flew round trip from JFK to Keflavik this July. Both flights on time and inflight entertainment was very up to date and running fine, kept me occupied for the 6 hours. There was a USB port next to the TV screen where I was able to keep my iPhone and iPad charged. The flight attendants were great, coming through several times with refreshments and bottled water. There was plenty of leg room, except for the middle seat, where there was a box that was fixed under the seat so there was no room for bags. The seats were comfy and everyone received a pillow for comfort.", "aircraft": "Boeing 757", "seat_layout": "3x3", "date_flown": "12-07-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "icelandair", "link": "/seat-reviews/icelandair", "title": "Icelandair customer review", "author": "Jeremy Kenner", "author_country": "United States", "date": "2009-03-03", "content": "Seat 9C in Premium Economy is an exit row seat with no seat in front of it. IFE screen pulls out from under the seat. Icelandair economy seat backs are a few inches thinner than most other airlines (without sacrificing padding comfort) so this adds legroom.", "aircraft": "B757-200", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Stephen Hom", "author_country": "United States", "date": "2015-07-22", "content": "SFO-HND. My mom and I both had aisle seats in row 51. She is 5'2\" and I am 5'9\". The seat was extremely hard and uncomfortable. Additionally, the seat pockets barely open up, so it's hard to store anything other than paper, such as a water bottle, even the tiny ones they provide pre-flight! Leg room was quite decent and there was a footrest, somewhat making up for the rock hard seat.", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "date_flown": "22-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "0" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Quek Keng Guan", "author_country": "Singapore", "date": "2015-01-28", "content": "HIJ-HND on JL 1612 on Y class. Unable to upgrade to J class as flight is near 100% full. Most passengers were working Japanese males probably on their way home to Tokyo. 2 rounds of drinks and inflight sales were made. Seat recline as good as GA 777-300ER. Were shown Japanese news and a clip of \"Toy Story\". The crew were pleasant and customer orientated. The toilets had paper cranes which symbolises the late Sadako Sasaki through the story of a thousand orgaimi cranes a symbol of innocent victims of war.", "aircraft": "BOEING 737", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Quek Keng Guan", "author_country": "Singapore", "date": "2014-01-21", "content": "NRT-CTS - very comfortable seat with good recline. It was advertised seat pitch of 38\". Had a good nap on both sectors. Only overhead tv available for the short sector of 1.5 hrs. Upgrade to J class for 1000 yen is available upon check in. Good value for money.", "aircraft": "BOEING 737-800", "seat_layout": "2x3", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Alan Macpherson", "author_country": "United States", "date": "2014-01-10", "content": "Great newish Premium Economy seats on JAL's 777 international fleet feel like a US carrier's Business Class seats on 737/Airbus 320s! Great bigh res screen with very responsive quality content on tap. Food and drink was better than average and service was of high quality overall. For the LAX to NRT run in the future it's going to JAL until AA upgrades its worn out Asian fleet.", "aircraft": "BOEING 777", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Jonathan Wong", "author_country": "Australia", "date": "2009-12-31", "content": "Go on the economy upper class deck seat (where possible) as it better and more comfortable than the lower deck economy class seats. You also get an added storage bin.", "aircraft": "Boeing 747-400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Quek Keng Guan", "author_country": "Singapore", "date": "2009-12-04", "content": "Y class Haneda to Okinawa. Seat felt cramped seat pitch about 30\". Pillows were found on each seat. Blankets (not individually wrapped) were given on request.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Andrew Roberts", "author_country": "Canada", "date": "2009-09-01", "content": "For an Economy Class Seat on a long-haul route (I was on a flight from Tokyo Narita-Vancouver) this was what I expected. Each seat had a personal television a fair amount of recline and a movable armrest. However unlike other seats I've seen the seat did not have a footrest. Also though I'm on the small side I still found it slightly difficult getting into the aisle.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Brian Smith", "author_country": "Japan", "date": "2008-09-22", "content": "The upper deck seating on the emergency exit row are highly desirable and usually only for their Global Club members. I was flying with a member so I could get it. They did block the middle seat and we had the aisle and window and the legroom is outrageously good. The problem is the width of the seat. It is probably 15\" when you account for the IFE controller digging into your thigh the entire flight. Flew to the US in this same seat arrangement a few years back and it was equally miserable. Unless you are a typical Japanese size (small) this seat is horribly narrow. Don't know about legroom in the normal seats but it must be equally as bad.", "aircraft": "B747-400", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Brian Smith", "author_country": "Japan", "date": "2008-09-22", "content": "The upper deck seating on the emergency exit row are highly desirable and usually only for their Global Club members. I was flying with a member so I could get it. They did block the middle seat and we had the aisle and window and the legroom is outrageously good. The problem is the width of the seat. It is probably 15\" when you account for the IFE controller digging into your thigh the entire flight. Flew to the US in this same seat arrangement a few years back and it was equally miserable. Unless you are a typical Japanese size (small) this seat is horribly narrow. Don't know about legroom in the normal seats but it must be equally as bad.", "aircraft": "B747-400", "seat_layout": "Deck", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Brian Smith", "author_country": "Japan", "date": "2008-08-26", "content": "JAL's new premium economy on the JFK route is worth the extra money. Provided a very large person like myself with adequate comfort without having to shell out over $6000 for business class. The recline of the sliding shell seats is odd. Sort of like slumping rather than reclining but a lot better than regular economy.", "aircraft": "B777-300", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "japan-airlines", "link": "/seat-reviews/japan-airlines", "title": "Japan Airlines customer review", "author": "Quek Keng Guan", "author_country": "Singapore", "date": "1970-01-01", "content": "Seats looked fairly new grey in colour with light blue blankets and white pillows provided in each seat. Wings headrest gave comfort during the flight from SIN-KIX sector. There is some space available even if the front passenger reclines his seat. As compared with ANA Y class (from Sin- Japan route) ANA Y class seat is more comfortable as compared with JAL.", "aircraft": "B767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "jet-airways", "link": "/seat-reviews/jet-airways", "title": "Jet Airways customer review", "author": "J Embara", "author_country": "Malaysia", "date": "2014-07-25", "content": "We flew Jet Airways plane with Etihad crew servicing. Technically we booked Etihad tickets but the KU- AU leg was serviced in a Jet Airways plane. Our ongoing flight to AMS was on Etihad plane. The interior and seat comfort of Jet Airways plane is so much better than Etihad's Coral Economy seats. I can comfortably sleep without reclining my seat and I can have my meal with the seat in front of me reclined fully.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "jet-airways", "link": "/seat-reviews/jet-airways", "title": "Jet Airways customer review", "author": "Philippe Goemaere", "author_country": "France", "date": "2013-01-01", "content": "At the end this Brussels-Chennai flight was not so uncomfortable. May be because my neighbour was of a small size on one way and without any neighbour on the way back flight. Quite poor entertainment system. Very poor meals quality.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "jet-airways", "link": "/seat-reviews/jet-airways", "title": "Jet Airways customer review", "author": "C Nagra", "author_country": "New Zealand", "date": "2011-04-18", "content": "The seat was ok good legroom and seat pitch but the let down was that the service was so bad", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "jet-airways", "link": "/seat-reviews/jet-airways", "title": "Jet Airways customer review", "author": "Laxman Chouhan", "date": "2007-05-20", "content": "Pitch should be 34\" and width should be 1-2\" more. There should be footrest in economy class", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "jet2-com", "link": "/seat-reviews/jet2-com", "title": "Jet2.com customer review", "author": "Robert Walker", "author_country": "United Kingdom", "date": "2015-07-27", "content": "Newcastle to Palma on Boeing 737-800, Seat 1a. This front row seat gives all leg room you could want. No entertainment, catering not bad prices. Seat could do with more cushion foam, got hard and hot after about two hours - overall a mid score is about right. Return on a old Boeing 737-300, as engine fault meant a three hour delay - aircraft was 29years old. Sat in Seat 1F (window) okay for leg room, seat again lacked seat cushion padding. Staff on both flights very good.", "aircraft": "Boeing 737-800/300", "seat_layout": "3x3", "date_flown": "27-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "seat_storage_rating": "2.0", "recommended": "1" }, { "airline_name": "jet2-com", "link": "/seat-reviews/jet2-com", "title": "Jet2.com customer review", "author": "Gillian Candon", "author_country": "United Kingdom", "date": "2014-01-12", "content": "Spent 4.5 hours on flight from Bodrum to Manchester on the most uncomfortable seats ever hard plastic no recline and limited leg room never ever again!", "aircraft": "BOEING 737", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "jetblue-airways", "link": "/seat-reviews/jetblue-airways", "title": "Jetblue Airways customer review", "author": "K Lopez", "author_country": "United States", "date": "2015-02-21", "content": "Most uncomfortable red-eye ever. Lots of legroom in the \"Even More Space\" section - at a price - but seats feel like hard plastic in an uncomfortable design covered with a thin bit of padding. On the first flight I thought maybe the seats and padding were just old and worn-out but the second return flight was even worse. I will be looking for alternatives to Jetblue when looking for nonstops and especially red-eyes: got virtually no sleep in terrible seats and could not find any position that was not uncomfortable. Nasty.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "jetstar-airways", "link": "/seat-reviews/jetstar-airways", "title": "Jetstar Airways customer review", "author": "G Pritchard", "author_country": "Australia", "date": "2015-06-20", "content": "Jetstar actually referred to this seat as Business Class. I was in seat 2A on 16th June BKK-MEL. Don't think that you will get comfort or attention in this seat class. Row 1 seats recline to the point where they trap passengers in Row 2 with minimal space between rows and making is completely impossible to leave your seat during the flight. There is little equality in this booking class - Row 1 seems reasonable whereas Rows 2 and 3 seem like cages. A colleague in Row 3 experienced similar problems as I did: her seat reclined only part way and when the seat in front was fully reclines, she was unable to escape the fact that the seatback was so close to her face that eating a meal became an exercise in contortion. This seat configuration is a by-product of Jetstar squeezing in those extra seat rows to maximise their profit. This comes at the expense of the passengers' comfort and meant that my flight was spent longing for the Economy experience on carriers like Cathay Pacific with whom I have flown to S E Asia many times.", "aircraft": "Boeing 787", "seat_layout": "2-3-2", "date_flown": "20-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "jetstar-airways", "link": "/seat-reviews/jetstar-airways", "title": "Jetstar Airways customer review", "author": "R Parker", "author_country": "Australia", "date": "2015-05-30", "content": "SYD to HKT (Phuket) in seat 23J economy. Getting in and out no problem nothing in front of me. Touch screen kept falling down (loose and in need of repair) very sensitive.Flew back HKT to SYD night flight left about 1.50 hours late) and have to say these are the most uncomfortable economy seats I have ever experienced trying to sleep in. Conclusion for daytime 9 hour flights fine otherwise upgrade (maybe not based on the reviews I've just read) or try another airline!", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "jetstar-airways", "link": "/seat-reviews/jetstar-airways", "title": "Jetstar Airways customer review", "author": "John Dennis", "author_country": "Australia", "date": "2015-01-28", "content": "Not enough legroom as I had the knee of the person behind me digging into my back for the whole flight. The seats seemed soft at first but were uncomfortable after only an hour and a half. Would not recommend although for a short flight the savings gained by flying with Jetstar are probably worth the discomfort.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "jetstar-airways", "link": "/seat-reviews/jetstar-airways", "title": "Jetstar Airways customer review", "author": "William Stevens", "author_country": "Australia", "date": "2014-03-03", "content": "Good thing the seat was leather. IFE cost $12 for a tiny range of movies.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "jetstar-airways", "link": "/seat-reviews/jetstar-airways", "title": "Jetstar Airways customer review", "author": "P Hays", "author_country": "Australia", "date": "2014-01-10", "content": "Seat A1 and A2 Star Class. You have a lot more room even with the foot rests out. The only issue is no where to put the ipads due to no front seat pockets. We were not on a night flight so the talking from the staff was not a issue but I could see that it can be as they sit in the area in front of you and you can hear them clearly. The head sets didn’t seem to work for a lot of people but they have plenty of back ups. The first ones we were given also had scratches on the sides which makes them look poor quality.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "kenya-airways", "link": "/seat-reviews/kenya-airways", "title": "Kenya Airways customer review", "author": "Kirk Franklin", "author_country": "Australia", "date": "2011-05-28", "content": "Not enough overhead bin space. I was very cramped for the whole 8hr flight especially when the person in front of me fully reclined their seat.", "aircraft": "Boeing 767-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Allan Garden", "author_country": "United States", "date": "2015-07-28", "content": "Been flying with KLM for over 25 years now in various classes but last experience in economy from Houston to Amsterdam was the worst flight I've ever experienced. I am about to end my long term relationship with KLM after this. I am 1.95m tall and not so thin, and was sitting with my wife and son in row 33 (all 3 seats), I was in the aisle seat. It was physically impossible for me to sit with my legs straight out in front of me there simply wasn't enough room to fit my bones between the seats, so I had to splay my legs outwards. On the outward aisle side my leg couldn't fit under the arm rest (which is fixed and can't move up) so it was digging into the top of my leg all the time. On the inside my leg was now in my son's seat space and my feet couldn't get under the seat due to the box on the floor. My son is also over 1.90m so he was already experiencing similar issues, without me using his leg room. All this was without the person in front reclining their seat. We tried to lift the armrests to collectively give us more space, but they only go to about 45 degrees as they simply cannot fit between the seats at chest height so these were at best under my armpits. Third issue: just sitting in the seat my shoulder was touching my sons shoulder, pure and simply the seats are only as wide as a person, nothing more. Fourth issue: if my wife or son wanted to go to the toilet they had to climb over me to get out. Not ideal but if were not family this is extremely unpleasant for everyone involved. Bottom line: this is the worst long haul flight I have ever made with KLM, or any airline come to that. This has never happened to me before outside of one other (also with KLM) experience on a short haul flight (~2 hours), but for an intercontinental flight of ~10 hours this is terrible. Economy means budget and therefore maybe some discomfort, but it should never result in physical pain to anyone, or offensive intrusion of one passengers legs into another passengers seat space. In my 25 years flying with KLM this problem has only got worse, but became critical around the time KLM merged with Air France. KLM's relationship with it's passenger's has deteriorated to one of simply money - everyone buys a basic seat, but if you're tall or not thin then we (KLM) know you'll probably pay even more to get a slightly better seat. There is no concept of building a long term relationship with customers, or meeting their needs, so long as we make a few bucks out of you, we're happy even though we know you're not. Extremely short sighted and selfish attitude from a long time national carrier that should know and aspire to something better. KLM may think all its customers look at is the bottom line and that cheap is the name of the game, but if that's the case then why do they offer lots of seats at extra expense to avoid incredibly bad seat conditions. It might surprise you to learn that if I'm going to have to pay a bit more to get a better seat then I'd be prepared to pay it up front to guarantee seat quality and comfort! That attitude builds customer loyalty and satisfaction, not fear, discomfort and pain!", "aircraft": "Boeing 747", "seat_layout": "3x4x3", "date_flown": "28-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Giovanni Boselli", "author_country": "Italy", "date": "2015-07-28", "content": "AMS-CPT, the new economy seat on this 11hrs day flight. The screen resolution is great, impressive movie selection. Music selection was very poor. The legroom (I'm 1.83) was very fine, seat is on the narrow side, I played elbow with the elderly guy sitting next to me for the whole flight. Food was horrendous, the pre-landing snack (a heated microwave pizza) was the highlight. Ice cream was a nice touch. Crew fantastic, very attentive and polite. All in all a very nice experience, except for the food.", "aircraft": "Boeing 777-200", "seat_layout": "3x4x3", "date_flown": "28-07-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Mark Bruns", "author_country": "United Arab Emirates", "date": "2015-07-17", "content": "Dubai - Amsterdam in Comfort Economy. I'm 187cm tall and still felt I had a lot of legroom. Food was OK and service was very good. IFE had good choice of movies. I never slept so well in economy before so I was happy to spend the little more on comfort economy. Also liked the 2x4x2 arrangement as it was just my wife and I next to each other.", "aircraft": "A330-300", "seat_layout": "2x4x2", "date_flown": "17-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "power_supply_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Carlene Partain", "author_country": "United States", "date": "2015-06-14", "content": "The non-stop flight was what got me to book this from DFW to Amsterdam. I have flown Delta and American internationally before, so I was appalled at the lack of room at the seat. My 5'4\" body had my knees touching the seat in front. When that passenger leaned back, he was literally in my lap tray. There was no room at my feet for even a purse. My arms had to be hugged to my chest for the long flight. Other that the extreme discomfort, I found the flight crew to be very nice.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "date_flown": "14-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "power_supply_rating": "1.0", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "M de Vries", "author_country": "Netherlands", "date": "2015-03-29", "content": "Seats in the new configuration are an absolute nightmare. On a long flight (17hrs) I really suffered due to the narrow seat. I was sitting shoulder to shoulder with the passenger next to me and I am not exaggerating!", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "S Mcqueen", "author_country": "Singapore", "date": "2015-02-21", "content": "Flew from SIN to AMS return. Very very poor economy class seat especially for intercontinental flights above 10 hours. Seats are extremely squeezy (not sure why KLM adopted a 3x4x3 seat layout when other long haul airlines rarely do). Recline is absolutely horrendous for a overnight flight - the seat was definitely not suitable for a night's sleep maybe only a short 30 minutes nap. Furthermore KLM's economy class tickets are not cheap - merely cheaper than top notch Singapore Airlines by 120 euros. Therefore I do not get why KLM is so cheapskate to pack so many people in economy class on very poor quality seats. The seats are so cramped that passengers have so much difficulty getting in and out of their seats to use the lavatory! Never on this airline again for long haul flights maybe a short 2-3 hour one.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "P Knierim", "author_country": "Netherlands", "date": "2015-02-21", "content": "I paid extra for a XL seat got a XS seat. Then crew gave me seat on row 1 (I am very tall person) then they took 15000 airmiles. Customers service behaving as idiots. Twitter KLM customer service refuse to refund 15000 miles. KLM customer service confirm by email miles won't be debited.", "aircraft": "BOEING 737-700", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Harrison Sawyer", "author_country": "United States", "date": "2015-02-04", "content": "Horrible access to get in or out of seat with absolutely no leg room. When seat in front of yours reclines it tremendously diminishes any movement whatsoever.", "aircraft": "BOEING 747-400 Combi", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "M Nobbe", "author_country": "Ireland", "date": "2015-01-28", "content": "KLM from Amsterdam to Paramaribo and return. On return flight I was downgraded from business to comfort all though I paid for business. I wouldn't recommend anybody to sit on those comfort seats at all. Try to avoid at all costs. Meanwhile after a month I still try to get compensation for the downgrade but so far no comment or return email from their customer service.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "A Trimble", "author_country": "Australia", "date": "2015-01-28", "content": "Not sure where to start with this as almost every part of the trip was a nightmare. Was on the third leg of a 27 hour trip so tensions were already high when I walked on board. I was met with an archaic plane with the worst seats I have ever encountered on an international carrier. At 6'5 I usually sit in an aisle seat to gain some extra legroom however half my legroom was eradicated by a large metal box which were under every aisle seat. My extendable head rest would not stay in an extended position and my seat would not recline. My screen was also awful and unwatchable. When I asked to be reseated they told me no other seats were available despite the plane being 80% full and them trying to sell the premium economy seats before takeoff. After a 3 hr struggle to fall asleep my knee was hit by the steward and his cart waking me up and hurting my knee no apology or even acknowledgement was given. I complained to the customer service manager about the whole fiasco who simply said If I don't like it don't fly with them again. Don't have to tell me twice!", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "M Laing", "author_country": "United States", "date": "2014-07-22", "content": "Easily the worst Premium economy seats on a transatlantic carrier. Not worth the money at all. Premium Economy on BA and Air France is much better. These are economy seats in a smaller cabin. Note the seat armrests do not go all the way up so on a flight that is empty you can't even lie across the row. Flying KLM in anything below Business class is frankly a horrifying experience and one i will make sure I don't repeat.", "aircraft": "BOEING 747-400", "seat_layout": "3x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "W Anderson", "author_country": "Netherlands", "date": "2014-07-19", "content": "We were seated in row 26 seats H and J seats were small uncomfortable. The aircon was making so much noise that you could not talk to each other most passengers were sitting with a coat on it was so cold! The flight attendants told us there was nothing they could do. The seat arm rest only came up half way so the person in 26K had great difficulty getting in and out when the people in front had reclined there seats! Never again with KLM.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Adriano Feio", "author_country": "United Kingdom", "date": "2014-07-18", "content": "Had a flight on KLM from LIS-AMS-GIG Rio de Janeiro flights on time no problem at all with flight connection plane was a bit old but enough leg room for 12 hrs flight IFE VERY poor and old school they should do very soon an upgrade in order to improve! Good choice of movies but hard to see them because the screen is too tiny! Cabin crew and on board service for economy fare is extremely great roughly every hour they come to you with complimentary drinks food and snacks! They look great and always looking after. Despite the aircraft everything was great.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "F Perrin", "author_country": "France", "date": "2014-03-11", "content": "Being over 6 ft tall I upgraded my Dubai-Amsterdam ticket (KLM 0428) for the Economy Comfort zone to be able to sleep after a week of professional meetings. KLM placed in the 2 seats next to me a couple with a 1 yr old infant and it was hell during the flight duration. The poor child has been crying and kicking me all night long and the mum that was seating beside me found nothing else to do to calm him down that shaking him nervously and shouting \"shhhhh\" at him all the time. The cabin staff came on a few occasions asking the dad to walk around with the child but that was clearly not enough to give a chance to enjoy the extra legroom and give me a chance to close my eyes. This was a very lousy experience that I do not wish to anyone. The comfort is quasi non existent in \"Economy Comfort\" class legroom is very standard seat width the same as anywhere else - and if you want to watch a movie you'd better pray that the person in front of you will not push back his seat.", "aircraft": "BOEING 777", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "B Millet", "author_country": "France", "date": "2014-03-11", "content": "Recipe for back pains? 31\" seat pitch no adjustable headrests and a narrow seat. If the seat in front of you gets reclined your torture will begin and you will remember my warning with remorse. If the seat in front of you is not reclined you will look for a comfortable position to sleep. In vain.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "S Manootham", "author_country": "Germany", "date": "2014-01-21", "content": "KLM follows the bad trend of a B777 Y-class layout with 3x4x3 in its B777-300ER but the seats have footrest for a little comfort for long haul flight.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Gary Potyok", "author_country": "Canada", "date": "2014-01-13", "content": "Our flight from Amsterdam to Toronto was brutal. At 6.5\" I was unable to do anything but pray the flight was over. We booked the tickets requesting bulk head aisle seats and ended up in row 43 aisle. We travel a great deal and rest assured we will never fly KLM again in spite of the fact the attendants being nice.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Rob Brook", "author_country": "United Kingdom", "date": "2014-01-10", "content": "Amsterdam to Panama return. Seats hard very short seat pitch so very cramped. When the seat in front reclines it is not possible to see the seat back TV screen and it becomes very difficult to get in and out of your seat (and I always ask for an aisle seat). Plus the cabin is very stuffy. Are KLM trying to save money by reducing air changes in the cabin? I could hardly wait to disembark. Avoid!", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "J Morgan", "author_country": "United Kingdom", "date": "2014-01-10", "content": "Paid for extra legroom seats row 21 b and c for our return flight from Houston to Ams. Had standard legroom on outward flight. As soon as we sat down realized that these seats were narrower than the standard seats due to the fact that the entertainment remote is attached to the side of the seat rather than in the armrest. This was very uncomfortable sticking into my hip for the whole flight.. Also with no seat in front you are limited to where you can put items. Would stick with the standard seat not worth the extra £60.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "E Leidekker", "author_country": "Canada", "date": "2013-04-20", "content": "I never had an issue with legroom until my last flight it was ridiculous! I'm 6'3\" and was not able sit normal in an Economy seat. There just was not enough room for my legs. On my return flight I purchased an exit row aisle seat for 75 Euros which was no fun either since the lavatory was right in front of me. “Economy Comfort” advertised as “\"If you need more legroom\" goes for 175 Euro each way. This flight would have been painful for two hours my flight was 10 hours. It appears that KLM is discriminating tall people by charging extra for more legroom. Tall people can't lose a few inches by exercising or a healthy diet. The crew was fantastic they understand and for them it is no fun either. Bye Bye KLM you were once a great airline.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Chris Kossak", "author_country": "Canada", "date": "2013-04-20", "content": "I chose economy so I got economy I realise that but why the heck are the seat rails not fully reclinable to a fully upright position. I had an empty seat beside me during a 9 hour flight - could not lay down though because the seat rail would not fully go to the upright position. Very annoying since the seat was empty during the whole flight anyway.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "T de Jong", "author_country": "Netherlands", "date": "2013-02-18", "content": "The extra legroom in the economy comfort zone disappears as soon as the passenger in front of you reclines their seat . Due to the extra recline the extra inches of legroom are non existent. And KLM has decided to use the legroom for storage of metal boxes. I'll try to stay away form KLM. Switch to Lufthansa.", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Richard Morley", "author_country": "Germany", "date": "2013-01-01", "content": "KLM economy seats are a disaster and downright dangerous for people over 1.65m according to their own cabin stewards. Premium Extra Legroom (row 31) seats are almost impossible to book in advance except for Loyalty Gold members and 31A D E F and J all have restricted legroom anyway. It's a con. And the extra Premium Comfort Seats are useless except in row 10 (again pre bookable only by elite members) because the extra recline presses right on your knees. AVOID KLM if you are tall or a DVT sufferer.", "aircraft": "BOEING 777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Richard Greff", "author_country": "United States", "date": "2011-10-22", "content": "This was the worst flight that I have taken - 10 hours of misery from Amsterdam to Houston. Additionally there was a box under the seat in front of me on the deck which restricted the leg room. I'll bet none of the KLM executives have ever sat in one of these seats for 10 hours.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Stuart Hayes", "author_country": "United Kingdom", "date": "2011-09-19", "content": "AMS to MNL Seat 9B. paid £90 to upgrade seat. Plenty of extra legroom in the bulkhead and no toilets at front so minimal disturbance but the seat was rock hard and extremely uncomfortable.", "aircraft": "Boeing 777", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Victoria Raw", "author_country": "Netherlands", "date": "2011-07-28", "content": "These seats are tiny are hard to get in and out of and if you have an obese man sitting next to you (like I did) taking up half your seat don't expect the stewardess to do anything about it.", "aircraft": "Boeing 777-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Avelino Marujo", "author_country": "France", "date": "2011-06-05", "content": "It looks like a low-cost airline. not good for travelling 12h+ hrs (AMS-DPS).", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Walter Fock", "author_country": "Germany", "date": "2010-10-21", "content": "I found the legroom adequate and not tight. Getting in and out was an effort and requires suppleness unless you climb over the armrests and slide into the seat. The seats seem hard in the beginning but on an intercontinental flight they are much better than a softer seat.", "aircraft": "Boeing 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Kevin Pyle", "author_country": "United States", "date": "2010-05-26", "content": "I'm 6'3\". The only time I've ever had adequate leg room is when I get a bulkhead or emergency exit seat. I requested a seat in the expanded leg room rows but got stuck two rows further back. The aisle armrest cut into my hip and the inside armrest only raised about 60 degrees. If over 5' and wider than 16\" forget about easy ingress/egress for your seat.", "aircraft": "B777", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "Y Kim", "author_country": "United States", "date": "2015-05-30", "content": "KE36 Airbus 380-800 Economy Seat 31A windows. Legroom for the seat was great but bottom cushion and back support needs to be changed. With 15 hours of flight time between ATL to ICN the seat was terrible. Same seat comfort as B747-400. B777 seat is slightly better comfortable. The plane got bigger but seats service restroom and aisle way designs stayed same.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "C Mangold", "author_country": "United States", "date": "2010-02-13", "content": "My husband and I flew from Chicago to Amsterdam in the economy class. The armrest did not raise on the flight to Amsterdam but on the return flight it did. This made no difference. It was very uncomfortable seating. I am 5' 4\" and weigh 145lbs. I could not get comfortable. I could not move my legs. My husband is still complaining about hip pain due to the tight seating.", "aircraft": "B747-400", "seat_layout": "3x5x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Mark Perry", "author_country": "United Kingdom", "date": "2010-02-01", "content": "It was a 13 hour night flight from Singapore to Amsterdam. The worst thing about the seat was its hardness. However I twisted I could not get comfortable and sleep was barely possible. I will not fly KLM again for a long haul flight because of this.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "Ivana Pantovic", "author_country": "Argentina", "date": "2014-11-19", "content": "Great wide seats with lots of legroom. I was flying from Atlanta to Incheon 15 hours flight and I had no problem to sleep and was comfortable all the time. Good PTV screens and choice of entertainment. As well I would like to highlight the cleanliness of the plane and especially lavatories that were cleaned up all the time. Very nice stuff and decent food too.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "C Lee", "author_country": "Hong Kong", "date": "2014-07-24", "content": "I flew from Washington to Incheon which was about 14 hours and 30 minutes. The legroom of economy class seat is very wide with good recline and it has large PTV and USB port for you to charge your smartphone. They still provide basic amenity kit but there is no more slipper socks or eye shades. The airlines allows you to turn on smartphones with flight mode for the entire duration of the flight which is good if you want to listen music or watch movies from your portable devices.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "D Mackie", "author_country": "United Kingdom", "date": "2014-01-13", "content": "LHR-ICN. Crew worked hard with a smile and kept all areas spotlessly clean refreshment on hand when requested. Seat Comfort enhanced as only myself and partner in 3 seats - same with most rows.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Wessel Krauss", "author_country": "China", "date": "2010-01-23", "content": "KLM is flying from AMS to PVG with the \"Vintage KLM 747-400 Combi\" No individual tv screens no leg room (I am only 1.75 mtr tall). They have now introduced the Premium Seats in the old Business Class section (better known as the \"pijpenla\") and the try to rip you off at an additional EURO 125 per flight sector (one way) to have more leg room. I am Dutch and live in Shanghai but when I can avoid it I do not fly KLM anymore. Shame on KLM it used to be one of the best airlines in the world now they are just the low cost carrier for Air France.", "aircraft": "B747-400 Combi", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "K Towle", "author_country": "China", "date": "2013-02-15", "content": "Legroom and seat width exceptionally good for 6 hour flights. AVOD screen the biggest I've seen in Y- class. We also (top tip) booked seats 58G/H. The seating reduces to 2x2x2 so you get a much wider area and no one bumping into you. 58A/C is equally good.", "aircraft": "AIRBUS A33O-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "M Eggleton", "author_country": "United Kingdom", "date": "2013-01-01", "content": "I had a row of 3 to myself. I was impressed with the amount of legroom (I'm 6'5\" so need all I can get) and seats were fairly comfy but as I was laying down most of the time I cannot really comment further. TV angle was a bit restricted though.", "aircraft": "BOEING 777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "M Eggleton", "author_country": "United Kingdom", "date": "2013-01-01", "content": "Good recline and comfortable seats. These are the shell seats they use on A380's. There's not as much legroom as their 777's though otherwise no complaints.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Ralph Janssen", "author_country": "Netherlands", "date": "2010-01-17", "content": "Very tight seats. My knees were cramped an if the passenger in front of me reclined his seat I couldn't move anymore! AVOD was very hard to see when reclined.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Justin Maxwell", "author_country": "South Africa", "date": "2009-12-04", "content": "It seemed like a new plane and had personal screens for entertainment but I found the seats tight. I ended up climbing across the armrests to get in and out of my seat. Once the seat in front of me was pushed back I had to slouch down in my seat to see a decent image on my screen. I'll avoid KLM in the future.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "Kim Blackman", "author_country": "United States", "date": "2011-10-22", "content": "I sat in the last row A380 with a duty free store at the rear of the plane (should have used the space for more bathrooms as there were frequently lines) and the very bright lights are always on. While there is a curtain (not a blackout one) it is frequently left open. I was bothered by the light all night. I would choose this plane again although a different seat.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "M Akiyama", "author_country": "United States", "date": "2009-01-15", "content": "I was seated in the very last row seat 68F on B773. There are 336 economy seats on this configuration. The last two rows- middle section- is also one seat short in the middle due to the curvature of rear of the aircraft - so rather than 2-5-2 it's 2-4-2. The only drawbacks - one of the last off the plane (bad for connections) and a line may develop with folks waiting for toilets. AVOD on seatback and very generous 35\" seat pitch.", "aircraft": "B777-300", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Manuel Roos", "author_country": "Netherlands", "date": "2009-11-10", "content": "Completely ridiculous small seat pitch in such a large aircraft for such a long flight (more than 10 hours). The seats were old no private screens but central placed screens. Although I am Dutch I will never fly KLM again.", "aircraft": "B747-400 combi", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "Albert Kuan", "author_country": "United States", "date": "2008-08-13", "content": "ICN-TPE. There is no adjustable headrests and no personal television. There is a small overhead screen. The seats are clean however the tray table had leftover stain marks. There are foldable cup holders attached to the tray table. There is radio channels and complimentary ear phones are given for you to keep. The seats have no lumbar support. The recline is not very good (about 2 degrees).", "aircraft": "B737-900", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Chris McMahon", "author_country": "United States", "date": "2009-02-07", "content": "SFO-AMS and AMS-SFO. The last 3 rows or so have only 2 seats between the aisle and window. These are the best seats in economy. You'll be the last off but much more comfortable on a 11 hour flight. Lots of room on the side of the window seat for carry on. More engine noise. I thought FAs were reasonably polite.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "M Kurvers", "author_country": "South Africa", "date": "2009-01-07", "content": "JNB-AMS. Little 37cm overhead TV's are archaic serve no purpose whatsoever. Im a small sized woman (aisle seat) and my Husband small (middle seat) and fortunately the lady sitting on the window seat small too even with this when ever either of them needed the loo it was event we eventually all went together- all out all in scenario. They say Holland is the land of Giants well what airline do they travel on? Sat in row 52 right opp kitchen- smelly noisy and what later became an emergency ward for a a passenger who fainted (probably from the claustrophobia). Can only hope trip home via Paris is on one of Air France's new air-busses.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "Julie Mok", "author_country": "Australia", "date": "1970-01-01", "content": "Overall the seats aren't too bad. I found that with a seat fully reclined you can hardly see the tv screen. Legroom space isn't too bad compared to many airlines I have flown and the seat width not too bad. Getting in and out of my seat was sometimes a pain in the neck since I tripped often due to the lack of space.", "aircraft": "Airbus A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "korean-air", "link": "/seat-reviews/korean-air", "title": "Korean Air customer review", "author": "Marte Asumen", "date": "1970-01-01", "content": "The side seats of the last 8 rows of the economy section becomes 2 per row which gives you some sort of privacy if you are travelling with one companion. However its is basically in the back of the aircraft so if you are that impatient kind avoid the seat - you get off last.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Ron Jacobs", "author_country": "Netherlands", "date": "2008-12-10", "content": "KLM should have got rid of the MD-11's way back. They just started refitting the cabin but I my opinion it's a waste of money and time. Even though the whole cabin was redone legroom is still very poor. Seat width is ok so is the recline. There are no personal screens (the installation has apparently been delayed over million times now) and never mind looking at the overhead screens they're rubbish very blurry and small.", "aircraft": "MD-11", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Maurice Turnock", "author_country": "Gibraltar", "date": "2008-11-06", "content": "I flew from Kilimanjaro to Amsterdam via Dar Es Saalam. I was sat in 22G. Big mistake as there is a metal box just in front of the foot area. I was lucky in that nobody was sat in 22H and therefore I had the splendour of two seats.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Peter Goldsbury", "author_country": "Japan", "date": "2008-09-06", "content": "When flying between Europe and Japan I prefer an aisle seat. So I changed from 14A to 22G. This was a major mistake as 22G has a large metal box directly adjacent to the anchor stays of the seat in front so it means that leg space for 22G is reduced by about half. Of course this does not appear on the seating chart at check-in but had I known this I would have stayed in 14A. That said I watched a film directly after the meal service (the second Narnia film) and then woke up just before breakfast. So I must have slept for about eight hours. Perhaps the Narnia film sent me to sleep or KLM's red wine served with dinner.", "aircraft": "B777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "kuwait-airways", "link": "/seat-reviews/kuwait-airways", "title": "Kuwait Airways customer review", "author": "R Mendonca", "author_country": "United Arab Emirates", "date": "2015-01-28", "content": "The seat was comfortable with good enough legroom for a 4 hour flight from Mumbai - Kuwait. However I wish they would switch on the entertainment screens for the flight. It was only switched on when we parked at the gate at Kuwait Airport after the flight. I found that kind of funny.", "aircraft": "BOEING 777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Bobby Herrera", "author_country": "Switzerland", "date": "2008-08-17", "content": "Last row (40): the seats can not be fully reclined only maybe 2cm then you meet the separation wall. Unbelievable that this is possible on a 10 hours flight. No personal TV narrow seats.", "aircraft": "MD11", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "klm-royal-dutch-airlines", "link": "/seat-reviews/klm-royal-dutch-airlines", "title": "KLM Royal Dutch Airlines customer review", "author": "Michael Anders", "author_country": "Netherlands", "date": "2008-08-13", "content": "This airplane is far past its sell-by date and in desperate need of an upgrade. The seats are too small and too close the tv screens are of such a poor quality that you don't even bother watching them. This combined with the well known fact tht KLM has the most arrogant and unfriendly cabin crew of all airlines makes every flight wit this airline a challenge. If you can avoid KLM do so!", "aircraft": "MD11", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lan-airlines", "link": "/seat-reviews/lan-airlines", "title": "LAN Airlines customer review", "author": "G Musacchio", "author_country": "Uruguay", "date": "2014-01-10", "content": "Both for long or short flights these seats were among the most uncomfortable thing I've experienced. Everything was narrow: the seat the aisle the virtually non-existant legroom the food tray. It was hell trying to get any sleep as there was very little space in which to move around to change positions. The only remotely comfortable way of getting any sleep was by reclining the seat when the person next to you wasn't reclining theirs. And the seat didn't recline much I've had better reclining seats in local buses. Theb other issue was the food tray; it was narrow although it fitted everything served. However dinner time was an issue since there wasn't enough room for everyone to eat comfortably without knocking down your own stuff or the stuff of the person next to you. In short quite an uncomfortable experience. I endured both a short flight and a ten-hour flight and they were both hell.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "lot-polish-airlines", "link": "/seat-reviews/lot-polish-airlines", "title": "LOT Polish Airlines customer review", "author": "M Studzinski", "author_country": "Poland", "date": "2015-06-23", "content": "Despite being an advanced airplane, the Boeing 787 Economy seat at LOT is not the best. IFE is good, table is smart, but the legroom is limited and seats are very narrow. You literally touch your neigbour with your shoulders. Short flights are okay, but I can not imagine flying 10+ hours there.", "aircraft": "Boeing 787", "seat_layout": "3-3-3", "date_flown": "23-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "lot-polish-airlines", "link": "/seat-reviews/lot-polish-airlines", "title": "LOT Polish Airlines customer review", "author": "Robert Szocik", "author_country": "United Kingdom", "date": "2013-01-01", "content": "Window seat 21J in Economy. Short-haul flight from WAW to LHR around 2 hours 45 minutes in the air. Seat is reasonably comfortable for this length of flight but I don't think it would be comfortable for long-haul flights. Overall the seats are no better than in their 737s or Embraer aircraft. Foot rests are available but I never use them. I am of average height but tall people would struggle to get comfortable. The seat belt kept coming loose during the flight which is a concern in such a new aircraft.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "lot-polish-airlines", "link": "/seat-reviews/lot-polish-airlines", "title": "LOT Polish Airlines customer review", "author": "M Verlinsky", "author_country": "United States", "date": "2011-07-28", "content": "Most of the seats in economy are very very old and worn out. What I found was that on most if not all of the seats in economy section the buttons are completely worn out. There is virtually no bottom support just a hole.", "aircraft": "Boeing 767-300ER", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lot-polish-airlines", "link": "/seat-reviews/lot-polish-airlines", "title": "LOT Polish Airlines customer review", "author": "M Griesinger", "author_country": "United States", "date": "2010-01-11", "content": "My seat was 7C and it was one of the worst seats for a 8+ hour flight. It was so worn by use one's body could not sit naturally in it. You felt yourself slouching or sliding forward the whole time and could not correct yourself. LOT also does not have video on each seat instead it is a projector at the front of the cabin so the closer you are to rows 5 or 19 the better view of the video screen (which randomly turns on and off). Lastly the sound quality and physical/mechanical quality of the headphone inputs were horrible!", "aircraft": "Boeing 767-300ER", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Christian Schroeder", "author_country": "Germany", "date": "2015-07-21", "content": "For a 1.90m tall and big man, I really felt relived when sitting in the new premium economy seats for the first time. Seats are wide and there is enough leg room for a comfortable sleep. Screens are bigger than in economy and seats can be pushed back further for extra sleeping comfort. Good product.", "aircraft": "A340", "seat_layout": "2x3x2", "date_flown": "21-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "4.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Christian May", "author_country": "Hong Kong", "date": "2015-06-17", "content": "Boeing 747-8i HKG-FRA-HKG in Premium Economy of LH and its a great products. Seats are comfortable and offer the right amount of space. Also compared to other Premium Economy airlines (CX, TK, BA etc.) LH plays in the top league. Legroom is good compared to other carriers, seat-pitch is good, IFE is great, and the service / food offered is all a good value for money. The only weird point on the Lufthansa Premium Economy is that its locked between two Economy class cabin areas and the passengers were quite confused - seeing some of the nice Premium Economy seats are empty and they can't sit there (as Cabin crew explained them only against paying a charge etc.) A better location or clear partition would be nicer.", "aircraft": "Boeing 747-8i", "seat_layout": "2x4x2", "date_flown": "17-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Marcelo Freitas", "author_country": "Brazil", "date": "2015-06-14", "content": "I've just had the worst flight experience over the last 20 years. GRU-MUN flight of June 5 on Lufthansa's A340-600 was ok. My friend and I managed to get joint seats on one side of the plane. Legroom was fine though the seats were kind of narrow and thinly padded. Our flight back on a Boeing 747-8, however, was a nightmare all thanks to the seats being even narrower, the legroom non-existent, no to mention these metal boxes attached to the floor right under the seat in front of you, which reduced your legroom even more. Initially I got bulkhead seat (18F) in the 4-seat row. If you think the regular seats are narrow, wait until you see the bulkhead ones. Because the armrests are fixed your legs are literally squeezed. I looked behind me and there was a vacant middle seat to which I moved right before take off. But that didn't do it either. I called the staff to ask for an upgrade to the Premium Class but it cost 399 euros. So my colleague, who had an aisle seat on the same row, was nice enough to trade places with me so I could have a little more room. But sleeping is out of question on such seats. I practically got no sleep at all, just like some passengers who'd rather stand up during the whole flight than being squeezed on a seat. Food was nice and so was the crew, but I vow never to flight coach on Lufhansa again.", "aircraft": "Boeing 747-8", "seat_layout": "3x4x3", "date_flown": "14-06-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "L Fehling-Schuh", "author_country": "Germany", "date": "2015-06-11", "content": "Shanghai to Frankfurt. The Lufthansa A380 Economy Class is pretty good. The legroom is good and the seat width is the same as in any other A380 on the world. IFE Selection is very good and you can get easily out of your seat.", "aircraft": "Airbus A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Stefan Weisshappel", "author_country": "Germany", "date": "2015-01-28", "content": "Seat 14C enough for 1.90m person even to stretch legs. Pleasantly surprised.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Michael Thumm", "author_country": "Germany", "date": "2015-01-28", "content": "The seats look fancy but don't offer any comfort and especially no lumbar support at all. Plus the distance between the seat rows is very narrow especially if one is just little bit taller. It's a pain getting into the seat if your seat is not an aisle seat. This definitely got worse over the last 7 years. Plus the space to stow some small items like a case for glasses or a small bottle of water basically disappeared over the years.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Lawrence Wylie", "author_country": "United States", "date": "2015-01-28", "content": "Munich to LAX - 40c. A very large passenger in the seat ahead of me kept her seat in full recline throughout the flight making it near impossible for me to eat or exit the seat. Also because of the fixed aisle armrest I literally needed to climb into my seat in order to step out into the aisle. This also put the monitor so close to my face that eye strain kept me from using the entertainment system to get a break from the torture. I will never again fly nonstop from Europe to the west coast of the US. The crew was friendly.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Melissa Alredani", "author_country": "United States", "date": "2014-11-19", "content": "I was fortunate enough to get a bulkhead seat and therefore extra legroom on the first flight. In this row the armrests are immovable which is probably the only thing that kept the gentleman beside me from lying completely on me. The seats are narrow thinly padded and uncomfortable. On the return flight I was alone in one of the two seat rows and still had difficulty getting in and out of the row without disturbing the row in front of me. Thankful it was only a 6 hour flight. That was miserable enough.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "S Fleischer", "author_country": "Germany", "date": "2014-11-19", "content": "The Recaro seat is a slim seat but in my point of view it's not too slim so that you are not able to feel what the person behind you is doing. It get's the full seat rating because for a 1h to 3h flight it's perfect.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Karl Storrer", "author_country": "Brazil", "date": "2014-11-19", "content": "Route: CDG-FRA-GRU - I used to fly Lufthansa's 747-400 on coach class and it always was ok by the money you put in the ticket. But this time I was excited to try the brand new 747-8 thinking it would be more spacious and comfortable than the old 400s. My mistake. The truth is they shrank the space in the coach class and created a more spacious Business and First Class. More than half of the 747's main deck is dedicated to First and Business while 262 coach passengers are squeezed on the rear. I am 1.80m tall and it was very difficult to me to find a nice position to rest and relax. Absolutely no sleeping during the 11 hours flight! To make it even worse the flight was completely full. The good things? The staff was nice and friendly the food was good and there was plenty of drinks you don't use to find in someone's else coach class. On the first flight's leg (CDG-FRA) I travelled on a LH A321 which was much more comfortable and spacious than the long haul 747. This is happening not only on Lufthansa but in several other airlines I have flown lately like United Airlines TAM Airlines Delta etc. Lufthansa again? Only if I get a business or first class ticket.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Lina Milos", "author_country": "Germany", "date": "2014-11-19", "content": "IAD-FRA. There is a metal IFE box under each seat E making the leg room for the passengers in these seats virtually non-existent (especially when neighbouring seats are full). The plane was not entirely full and everyone was avoiding Es like a plague. In the end I managed to snatch an aisle seat (smaller IFE box but more leg room in the walkway). The FA refused to acknowledge that there is an IFE box in the legroom (was not complaining just informing her why I would like to change seats). If plane is close to capacity it is horrendous. Leg room is ridiculous. Seats tough and no padding. Personal space is zilch. On the plus side food was good and alcohol was freely available - but given the atrocity of seats take all the wine you can get.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "A Frausto", "author_country": "Germany", "date": "2014-08-05", "content": "Seat 16D Newark to Dusseldorf Germany and on the return similar but the front row between economy and business class. I like this airline and generally love the A340 but I do think this airline is letting its customers down with seat comfort. The online entertainment system was superb and came with USB charger ports for phones and stuff. Meal service was also very solid.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Thomas Laun", "author_country": "Germany", "date": "2014-08-05", "content": "SIN-FRA The seat is uncomfortable for someone of my size (1.90 m). I was lucky to sit at the emergency exit so legroom was not a problem. In the normal rows I can barely squeeze in (I tried). Also the seat is barely wide enough to sit in. Consequently there is not enough space for the upper body. I had physical contact with my neighbour the whole time. The seat is also quite hard. The only good thing I can say is the head rest. You can adapt it to keep your head from rolling to the side so you will not need a neck pillow.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "A Frausto", "author_country": "United States", "date": "2014-08-05", "content": "Seat 16D Newark to Dusseldorf Germany and on the return similar but the front row between economy and business class. I like this airline and generally love the A340 but I do think this airline is letting its customers down with seat comfort. The online entertainment system was superb and came with USB charger ports for phones and stuff. Meal service was also very solid.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "M Greer", "author_country": "United States", "date": "2014-08-02", "content": "Would have given the review 3 stars had it not been for the extra legroom I received. I was in seat 27G which is the second row of Economy seats now the reason for the extra legroom is the fact that the plane layout goes from a 2x3x2 to a 2x4x2 in row 27. Seat G is basically halfway in the aisle. however the rest of the row is god awful because the seats aren't perfectly aligned and therefore every seat has immovable armrests for tray tables but the video screens are still on the seat in front giving a very crooked view. Honestly it is the most aggravating thing. Another huge reason for the low score is the bathrooms. Lufthansa has a neat little feature where they place all economy bathrooms downstairs on the bottom deck. This is really cool however there are only 5 of them. The flight attendants also have to guard the stairs to make sure that crowding doesn't occur. They vigilantly stand guard and make sure a line of no more than 5 people forms (which happens rather quickly). Almost impossible to use the restroom.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "D Gillet", "author_country": "Brazil", "date": "2014-07-24", "content": "For seat 21A/B/H/J you have to pay an extra 6000 Euros. No window (as on row 20 also). If you believe you can spread your legs forget it. People are queuing all night long waiting to go to the toilets. Much too few toilets in the economy class. Toilet light annoying during the 12 hours fly. Unable to sleep.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Ian Oliver", "author_country": "Finland", "date": "2014-07-24", "content": "While Lufthansa has better leg room than most it isn't great and sleep in is just awkward. However the A380 does give much more luggage space above the seats so you can avoid putting things under the seat in front which is better. The seats have an ethernet jack and USB port but NO power sockets. Wifi is available at a small price; but using Wifi uses much more battery power in your laptop. Unless you're very lucky with battery life having no power socket is a serious disadvantage especially for cost conscious business travelers - but then again Lufthansa would like to see those in Business class anyway which isn't always possible. This negates the advantage of having Wifi available. The inflight entertainment system has an OK range of films and programmes. You can normally find 4-5 hours of viewing from the selection. The system however is quite slow and the touchscreens very temperamental. If you want more then bring a tablet computer with a long battery life loaded with films and avoid Wifi. The upside of Lufthansa is excellent service from cabin crew who seem to be constantly available if you need help.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "R Brunkhardt", "author_country": "Canada", "date": "2014-07-24", "content": "Toronto to Frankfurt return. Like sitting on a kitchen chair for 7 hours. To get up to use washroom facilities nearly impossible which makes me wonder how you would evacuate the plane in an emergency? I am 5/2 120lbs got hit in by seat in front of me while that passenger reclined his seat. Table was bent there for food tray tended to slide off was told to hold the tray in place to keep it from sliding. Cup holder broke on husbands knee when seat in front of him was reclined. Cabin crew (not all ) had attitude. This flight was booked with Air Canada. Will definitely double check next time.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Peter Rath", "author_country": "Canada", "date": "2014-07-24", "content": "I will not fly Lufthansa Economy again. Don't get me wrong the staff was excellent service was highly efficient and the food was reasonable. The seating however was so bad it's hard to describe. Probably the best way to describe it is that it is claustrophobic. I'm 6'1\" 200lbs broad shouldered 55 yrs old. I was in the aisle seat and next to me sat a woman who was probably 250lbs. There was zero personal space between us. In front of me was a passenger who insisted on having his seat fully reclined making the viewing of the seat monitor difficult because it was just too close. 12 hours of being squeezed into a configuration which left me feeling compelled to take a very long shower as soon as I could after arrival. I am absolutely confounded as to why Lufthansa chooses to treat its Economy customers like cattle!", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Paulo Souza", "author_country": "Brazil", "date": "2014-07-24", "content": "My ticket did not allow any pre reservation in the web site so I paid around 25 Euros to reserve an aisle seat. (43G). At check in I was informed there was no reservation for me although it was in the screen 43G. After a while and discussion from desk office to the flight manager they gave me 18C. This seat has a metallic box on the floor in the foot space and you cannot put both foot together in this space so I had one feet in the space and the other laying on the aisle for 12 hours.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Peter Egret", "author_country": "United States", "date": "2014-07-24", "content": "Terrible seats very little space - much less than other planes thin soft padding - that feels like no padding at all difficult entry and exit entertainment working intermittently. Huge disappointment. Never again A380 and if possible will avoid Lufthansa. Clearly this is an example of shortsighted short term profit over long term approach and customers that would be satisfied and return and fly again with airline that treats fliers with respect and provides a minimum of comfort for Atlantic flights.", "aircraft": "AIRBUS A380", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "G Jordan", "author_country": "Australia", "date": "2014-03-03", "content": "The most uncomfortable seats we have ever encountered on a long-haul flight - Lufthansa 779 Singapore to Frankfurt seats 83A and 83B. It was impossible to get comfortable let alone sleep. We mistakenly thought that an A380 would be more spacious and more comfortable than the normal economy class cabin but definitely not so.", "aircraft": "AIRBUS A380-800", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "N Gafney", "author_country": "South Africa", "date": "2014-03-03", "content": "Extremely uncomfortable seats.No room at all especially when passenger is front has their seat reclined. I prefer South African Airways.", "aircraft": "AIRBUS A380-800", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "A Mac", "author_country": "Canada", "date": "2014-03-03", "content": "FRA-YVR. It has been a few years since I flew with Lufthansa on North America routes. The catering was exceptionally well executed cabin crew was friendly and the 747-400 with the Touch Screen Audio Visual was what long haul flight needed. Airport staff should enforce the rule of one 8kg carry on luggage in the cabin per person it is unfair to passengers that board late and find themselves no room to put anything in the overhead compartments.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "L Burke", "author_country": "United States", "date": "2014-01-13", "content": "FRA-Orlando. 31 inches seat pitch just is not enough when flying for more than 4 hours. Seats in economy are uncomfortable. I don't understand how Germans who are tall and flying this airline most would be return customers. Every US airline provides better seat pitch. Service was ok but nothing spectacular. Just get job done kind of service. Disappointed. Just not enough seat pitch.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "R Vickers", "author_country": "United States", "date": "2014-01-10", "content": "Steerage class seat 41J. Middle of the three right window seats in last section of cabin. Fantastic airline. The seats are a bit narrower than other airlines but not noticeable to me. And I'm 5'11\" 185 lbs. When reclining the bottom portion slides forward a bit; again makes no difference to me. The real stickler is that the seat tracks will end up between your feet. Really annoying if there are carry-ons stuffed down there. Why do I rate high? These are the only seats I can sit in for 10+ hours and my ass not get sore or fall asleep. No need for awkward shuffling around to get some circulation going. Maybe it's the padding maybe it's because the equipment is new or maybe because Recaro really knows how to make seats. Either way I like them. Not included in the rating is the service: Outstanding. Not the standard drink meal drink meal service. They offer lots of drinks. And when it's nap time aboard and the lights dimmed a little counter by the galley is constantly re-stocked with snacks and refreshments (including beer I think Lufthansa really wants people to drink beer). Snacks include pretzels and Toblerone chocolate.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Matthias Schmitz", "author_country": "Germany", "date": "2014-01-10", "content": "One of the worst long-haul flights I've experienced MUC-Shanghai. I'm 18 m (5`8) which means I'm not a giant but even with an aisle seat its impossible to stand up without waking up the person in front of you never mind eating while you have a neighbour in the row. Its almost impossible to stretch out and the entertainment system only reacts once you press the screen very hard which of course bothers the person in front of you.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "E Schultz", "author_country": "United States", "date": "2014-01-10", "content": "I'm 6'3\". I was in a window seat. It was terrible. I could not move my legs at all. I wasn't expecting to be comfortable but I didn't expect it to be as bad as it was. When the person in front of me tried to recline his seat I had to tell him to put the seat back up as my knees were smashed. Why doesn't LH offer a premium economy seat? I will stick with United even with the older planes and poor cabin crew service at least I can have a seat with some leg room. I will avoid Lufthansa's A380 at all cost.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "T Fox", "author_country": "Taiwan", "date": "2014-01-10", "content": "I was sort of looking forward to check the new Lufthansa's 747-8 seat but to be honest not much change compared to old 747-400. What is more the annoying metal box of IFE was present under the window seat something similar to a340-600. Overall the seats are not worse than other airlines - in this manner they can be recommended but don't expect too much.", "aircraft": "BOEING 747-8", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "K Towle", "author_country": "China", "date": "2014-01-10", "content": "Lufthansa's regional seat is very good. Whilst the actual stated pitch doesn't sound great they have really thought about how to maximise legroom: the safety and shopping guides are placed high up the seat in front and the seat is somehow very thin and very comfortable. Obviously there was no IFE and we only got a snack and an alcoholic drink but this was perfectly fine on a 1 hour flight. The cabin crew were efficient and effective although they did seem to leave it late to serve the snack.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Aldo Famolaro", "author_country": "Germany", "date": "2014-01-10", "content": "I traveled from Sao Paulo Brazil to Munich Germany. Nice and neat plane excellent crew but the seats - totally unacceptable. I paid an extra charge to have more legs room on the emergency exit row but the seat width is a real problem. Any adult with a regular shoulder width will exceed the limits of the seat back. Since seats are to close to each other this means you and your neighbor will travel shoulder to shoulder pushing for space along the whole 12 ours trip.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "K Towle", "author_country": "China", "date": "2014-01-10", "content": "We sat in seats 56HK and I am 6ft and of reasonable build. The seats are pretty thin and firm but I had no problems getting and staying comfortable for our 11 hour flight. Legroom was adequate (which is all you'll ever get) and as it's 2x4x2 it's not really that hard getting out of the window seats. IFE was pretty good - not the largest range of films available about 40 or so but there was at least 5 I would have watched. Service was excellent and food was okay. As far as economy goes Lufthansa were pretty good. Not amazing but good.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "K Al Mehedi", "author_country": "Bangladesh", "date": "2015-07-23", "content": "Economy class seats are good for money. Seat pitch I think 34 inches, and legroom is enough for economy class. Entertainment option average.", "aircraft": "Boeing 777-200", "seat_layout": "2×5×2", "date_flown": "22-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "D Cross", "author_country": "United States", "date": "2014-01-10", "content": "Beyond uncomfortable - so cramped. I am only 5'4\" and thin but couldn't cross my legs recline or even reach down to pick up my fork when I dropped it on the floor. The seat in front of me was maybe 8-10 inches from my face. Add to this a 2 hour delay on the plane after boarded but before take off- first mechanical then weather then rerouting.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "L Heiskanen", "author_country": "Finland", "date": "2013-04-20", "content": "Getting out of the seat is a real pain as the armrest is immovable by the aisle seats. Viewing the IFE screen is troublesome if the person in front of you reclines - even if you tilt the screen. Didn't sleep much during the flight.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "E Cheteny", "author_country": "United States", "date": "2013-04-20", "content": "The most uncomfortable aircraft that I have ever experienced and I fly frequently. Almost impossible to get in and out of if you have a window seat. Extremely uncomfortable semi-reclining position. Could not even sit up during meals. I am a 5'5\" tall woman of average weight and I felt claustrophobic because of extremely tightly packed seats. A total nightmare. I spent most of the trip in the galleywith other miserable passengers.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "James McGuire", "author_country": "Ireland", "date": "2013-04-20", "content": "Apart from the fact that it took absolutely ages to get out of the aircraft after our 12+ Munich-San Francisco flight sitting at the very back of the aircraft had a lot of advantages. Basically the seats were very nice and there was no issue moving in and out. As in every aircraft in economy class - if you are very tall you WILL get problems. If you are of average European size you will be ok on this aircraft. The good thing was that although seats reclines fairly much you could still move and you could use your tray table if the seat in front was reclined.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Colin Steven", "author_country": "Australia", "date": "2015-06-28", "content": "ADL-KUL. Big roomy comfortable seat when it is used as a seat, but as a bed it is not so great.", "aircraft": "A330", "seat_layout": "2x2x2", "date_flown": "28-06-2015", "cabin_flown": "Premium Economy", "type_traveller": "Solo Leisure", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Han Ng", "author_country": "Singapore", "date": "2015-06-23", "content": "Adequate legroom, would suggest to have foot-rest. Cabin seat looked exhausted and old, needing some improvement. The seat recline level is acceptable. IFE was so so (compared to Qatar Airways) and a lousy headset.", "aircraft": "Boeing 777-200", "seat_layout": "2x5x2", "date_flown": "23-05-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "power_supply_rating": "4.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Shen Hao Rou", "author_country": "Taiwan", "date": "2015-06-03", "content": "Taiwan to Kota Kinabalu. I was surprise that it is quite new I am so glad that now every seats have their own personal PTV screen I found the seat was also comfortable enough. The safety video is new it's professional and detailed. Cabin staff service was more than excellent they are friendly and helpful. Food was okay.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "M Seidler", "author_country": "Germany", "date": "2013-02-24", "content": "The A330-300 was already equipped with the new Economy seats. They look on the first glimpse like the old ones but there is less seat cushioning. The seat pitch was reduced from 32 inch to 31 inch. The recline of the seat is not even worth to mention it. In row 29K there are two equipment boxes available (one left and one right) reducing the space for the feet to 30cm.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "C Fehling-Schuh", "author_country": "Germany", "date": "2013-02-24", "content": "The latest generation of seats used by Lufthansa on all European routes are the best I have ever experienced. The legroom is excellent and this is the most important aspect as the seat width or the access in and out are the same on all airbus a321 in the world. You can hardly expect more from a short haul seat!", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Calvin Isenor", "author_country": "Canada", "date": "2013-02-24", "content": "New lightweight seats were brought in to reduce fuel consumption but it is an ergonomically insufficient seat. It's padding was lacking (despite that I'm slightly below average weight) and the legroom was a little too tight (despite being average height). There was also very little under-seat storage. The seats were fine for short-haul flights in Europe but very hard on the rear and spine for the transatlantic flight.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "S Polle", "author_country": "United Arab Emirates", "date": "2014-11-19", "content": "I am tall at 192cm or 6'4\". I sat in 36K/H with my 5yr old son a night flight Dubai to KL. I picked Malaysian because I read the pitch room was 32\". I doubt this as my legs were right in the back of the seat. I moved all the usual back seat mag etc to another seat and I could still fill the seat firmly in my knees. Tall people with kids who cannot claim the emergency exit should target the first row in Economy class on outer two seats.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "5", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Jay Jamali", "author_country": "Singapore", "date": "2014-11-19", "content": "Singapore - Kuala Lumpur - Auckland (Return). Boarding was delayed. There were many Indian nationals onboard which resulted with many special meals (vegetarians etc.) However many of them \"preferred\" to switch seats which made meal service very frustrating for the crews plus it was a full load flight. I don't blame them. I sat on the left aisle towards the back of the plane. Recline was minimal but that didn't stop me from sleeping. It was an overnight flight from Kuala Lumpur to Auckland. There were no flight map indication on the IFEs so I had no idea where we were flying throughout the entire flight. Food was not worth talking about I don't really care for it. I'm thankful I had a considerate neighbour next to me who scooched towards the window while he sleeps leaving me a little bit more space. Legroom wise it was ok. I'm 1.85m tall and my legs fit snugly in the seat. However there's more than enough space when I straighten my legs underneath the seat. Pretty much slept the entire journey. The plane was looking real tired. Really no qualms about it other than the rest of the passengers who are rude and taking the crews for granted. So if you're flying with MH have little to no expectations whatsoever they have will surprise you if any. I just booked a flight from Singapore - Kuala Lumpur - Sydney (return) for December. This time it'll be on their Airbus planes. We'll see.", "aircraft": "BOEING 777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Yuta Miura", "author_country": "India", "date": "2014-11-19", "content": "Went from MAA-KUL-LGK via MAS and the seats were really good! I don't know what it is made out of but its pretty comfortable. The seat had a pretty good legroom for a 737 type aircraft. The PTV had good options the food was also good. Only at KUL-LGK flight the same 737 they don't serve meal because it is a short 55 minutes flight but you do get small refreshments which is good enough to me. The PTV worked but no headsets and that was during KUL-LGK. But the PTV was locked during LGK-KUL. Will surely recommend this airline!", "aircraft": "BOEING 737-800", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Joanne Oldham", "author_country": "Australia", "date": "2013-01-23", "content": "Seats were uncomfortable with little padding over the new plastic seats and no lumbar support to speak of. The recline of the seat in front meant it was impossible to get out from your seat without hanging on to the seat in front at an awkward angle. Leg room was impacted by a metal box (entertainment system? so that your right leg could not be stretched out. An exceedingly uncomfortable long haul flight.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "J Woodward", "author_country": "Canada", "date": "2012-09-17", "content": "Seats are too crowded and leg room is non existent. I am 1.88m which isn't unusually tall and knees are constantly in the tray of seat in front. Can't recline all the way because it annoys the person behind. I tolerate this on domestic flights but long internationals should be different. Air Canada has more room so I hate it when I get a Lufthansa flight. It has been this way for years. I avoid Lufthansa as much as possible for this reason.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Christopher Joynes", "author_country": "Switzerland", "date": "2012-09-09", "content": "BUD-HAM-GVA. Seats are probably alright for medium to short pax weighing less than 60kg. Seats so narrow and close to the window and aisle seat as to be extremely uncomfortable and almost unusable. Fortunately there were a few spare seats on our flight so my wife and I could use 2 different aisle seats. Even so the miniature armrest is (literally) a pain and fortunately can be placed vertically except for t/o and landing. Service food and beverages were superior to the average SWISS flight but the LH CR900 would be better suited to a 1x2 seating arrangement.", "aircraft": "REGIONAL JET CR900", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Lou Davis", "author_country": "United Kingdom", "date": "2014-11-19", "content": "In the upper deck the 2x4x2 configuration worked well. There was adequate legroom and a reasonable seat recline. Row 40 has limited recline due to the toilets. There was 'toilet' noise towards the back of the cabin.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "John Dardis", "author_country": "United Kingdom", "date": "2014-03-03", "content": "Seat has infinite leg room and has no obstructions to the front. This means that it is the only window seat that is also an aisle seat. However the tray table is the bulkhead variety and is flimsy. The table slopes towards the left hand side when loaded. This is a problem when eating during turbulence as any liquid will almost certainly slide off the tray - this happened to me! The seat area is very draughty and cold - maybe just the bad flight I was on. The distance between the seat and the window is large meaning several pillows are required to bridge the gap (and support your head). I do not recommend paying extra for this seat unless you are over 6 foot tall and will benefit from the leg room. Might also be a good option for young families - kids can come and go without disrupting parents in 74B/C.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "K Towle", "author_country": "China", "date": "2014-01-13", "content": "PVG-KUL-LHR in seats 71JK. The seat Malaysia Airlines has installed on their A380s is the modern style space saving seat. Whilst it's perfectly comfortable and balances squeezing in seats and respectable legroom somehow it felt smaller than their seats on their A330s and B777s (which I've also flown). Otherwise the IFE was amazing and the service was good. Due to the seating arrangement 71H is an undesirable seat (next to a galley rather than other seats) so may be unoccupied on a quieter flight.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Karl Banke", "author_country": "Germany", "date": "2011-10-22", "content": "A380 is a quiet and comfortable aircraft but the seats Lufthansa hat put in have too little legroom even if you are not super large (183 m in my case). The entertainment program is very good IF your touch screen monitor is working correctly. Two out of four we had were not. Not very comfortable for the person in front since you need to bang their back rest in order to get something to work.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "M Carriglio", "author_country": "Italy", "date": "2011-09-05", "content": "A nightmare. Seats are very small with poor space available for passengers.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Norhilman Hussin", "author_country": "Malaysia", "date": "2014-01-13", "content": "The new B737-800s (MX series) seats were generally average or so to say partially better than the old B737-400s. Seat pitch and width were average. Personal space is definitely not one of the aims of the new product. The PTV was a nice addition though not all the B737-800s are fitted with them (ML series had a rather awful looking cabin and quite uncomfortable seats). Food was generally good nothing to complain about. Overall satisfactory for short haul flights but anything more than 3 hours might be a problem. Will try to avoid this Malaysia Airlines aircraft for medium haul flights.", "aircraft": "BOEING B737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Alex Tai", "author_country": "New Zealand", "date": "2013-04-25", "content": "Don't expect a very comfortable experience in Economy Class! I'm quite short so Legroom was excellent but the entertainment box juts right in my space! When people recline they are right in your face. You can adjust the screen but it just disgusting - you can barely see it! Very unusual and bad experience having to see people sit in a 2x5x2 layout in B772. Seated in 35A. Flight MH131. My first time travelling was with Malaysian but it has downgraded since. Recommended for short-haul and staff service but not seat comfort on B777-200s.", "aircraft": "BOEING 777-200ER", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Kerry Ferguson", "author_country": "United Kingdom", "date": "2013-01-22", "content": "These comments relate to extra legroom seats in economy row 42. We had to pay for them but they were worth it on a long flight (LHR to KUL and return). Loads of space and no toilets close by so quiet. The extra leg room seats further back had toilets close by and had less space in front. Also row 73 which has two seats only on each side has no windows close by. The leg room generally looked okay but not over generous.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "M Petre", "author_country": "Romania", "date": "2011-07-31", "content": "Usually the B747 legroom is poor but on Lufthansa airline is particularly poor - which tends to be a bit of torture on a 12 hours flight.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Peter McMullan", "author_country": "Australia", "date": "2011-10-22", "content": "Seat on two out of 4 flights that I did from Perth to UK would not recline. Old planes with poor fitting. Time they were replaced.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Derek Davenport", "author_country": "Australia", "date": "2011-05-19", "content": "When the front seat reclined I was unable to access my tray. No TVs on these aircraft. There are 2 different standards for Economy Class. For Europe and Australia the seats are comfortable and cabin crew usually friendly with good service. For Asian destinations the A330s are less comfortable poor service and cranky cabin staff.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Matti Lappalainen", "author_country": "Finland", "date": "2011-07-28", "content": "BKK-FRA. Lufthansa's 747-400 is the worst economy class experience for me ever. I'm used to cramped economy classes on different airliners but this was an extreme experience. My knees were deep inside the forward seatback. Poor guy in front of me tried to recline his seat but it was impossible. I couldn't recline my seat because of a very bad design of the seat; when you try to recline your seatback the seat itself moves forward for one or two inches. I couldn't get my feet under the forward seat. There I sat jammed in my seat for 10+ hours. My knees and leg muscles are still sore after two days of that flight.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Marion Kalio", "author_country": "United States", "date": "2011-05-22", "content": "First time on LH and when I sat down I thought this was the most uncomfortable seat with the least legroom . The seat pockets were the smallest I had ever seen and when pulled out the table tray was on a forward incline. I had to stabilize it with one hand while I ate. When the passenger in front of me reclined his seat it was almost in my face. The only good think about the flight was that there is charge for drinks guess they want to keep you boozed up so you don't feel the pain.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Mathew Brosner", "author_country": "Singapore", "date": "2011-04-05", "content": "Board their latest B737-800 with the new Livery. Economy Class seat pitch was not ideal for flights more than 4 hours as it is in 30 inch pitch. However Reclining was good enough. Boeing Sky Interior design and lighting did made an impressive mood vibe to the entire cabin. Inflight Entertainment is touch screen and entertaining throughout the flight.", "aircraft": "Boeing 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Barbara Reynolds", "author_country": "United Kingdom", "date": "2015-07-31", "content": "We travelled Gatwick to Funchal and found staff both outward and inward flight were very good. We did not order food on the flight. Downside we were delayed on the ouward and inward bound flights - air traffic at Gatwick and weather at Funchal on the way home. For a short haul and cheap break I would recommend Monarch.", "aircraft": "Boeing 737", "seat_layout": "3x3", "date_flown": "30-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "3", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "A Valarie", "author_country": "United States", "date": "2011-05-21", "content": "New seats look cheap and flimsy. Skimpy cushioning and no lumbar support at all. I couldn't say much about the recline because the seats were so packed in that I couldn't in good conscience do that to the passenger behind me. Pitch was so tight that the only way you could retrieve your carry on from under the seat in front of you is to basically lay your head in your neighbor's lap. The inflight entertainment was a joke - 2 small CRT monitors mounted over the aisle. It was the worst experience I've ever had on a transatlantic flight.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "C Ungar", "author_country": "United States", "date": "2011-04-05", "content": "FRA-JFK Seat 87A. Legroom adequate for someone who is 6' tall. Even though there is a wall behind this seat you can still recline. Individual screens for inflight entertainment and selection was adequate to keep me occupied for 8 hours. The new Airbus 380-800 is a quiet smooth aircraft.", "aircraft": "A380-800", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Jeroen Schavemaker", "author_country": "Netherlands", "date": "2010-02-07", "content": "Try to get one of the 4 seats in the middle. On the first leg of our journey we where put on the last row in the middle which was a little better. A little more comfort to get out of your chair and possibility to stand up a bit near the emergency exit.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Josh Teoh", "author_country": "Australia", "date": "2009-12-07", "content": "The seats on the A330-200 differ to their B777-200 and B747-400 in that they seem to be harder making it less comfortable. There is still a decent amount of legroom and recline but less than on their other long-haul aircraft.", "aircraft": " A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "D Wale", "author_country": "United Kingdom", "date": "2014-01-24", "content": "I wasn't expecting much legroom but this was pretty bad. I'm 5'11 my partner 5'8 and we were very cramped. When passengers in front reclined there was little room for my head and it was nearly impossible to get up and out. If I had to fly with Monarch again I'd definitely pay for extra legroom.", "aircraft": "AIRBUS A320-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Geoffrey Carver", "author_country": "United Kingdom", "date": "2013-01-18", "content": "Well done Monarch - these are the most comfortable economy class seats I have experienced in a long time. Thomson/Thomas Cook please copy.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "A Fraser", "date": "2011-04-05", "content": "If you have to fly economy you could do worse than this. That said at 5'9\" and heavy on the hips I found the seats very narrow and the legroom appalling. If you use this company definitely get aisle seats where the layout changes from 3x3x3 to 2x3x2 at the rear. These have a good couple of inches more room than their counterparts throughout the rest of the plane. Makes a huge difference. As for being able to make the brace position in any seat absolutely impossible even for a child. You get what you pay for and I didn't pay very much so can't expect the royal treatment!", "aircraft": "A300", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "A Fraser", "date": "2011-04-05", "content": "If you have to fly economy you could do worse than this. That said at 5'9\" and heavy on the hips I found the seats very narrow and the legroom appalling. If you use this company definitely get aisle seats where the layout changes from 3x3x3 to 2x3x2 at the rear. These have a good couple of inches more room than their counterparts throughout the rest of the plane. Makes a huge difference. As for being able to make the brace position in any seat absolutely impossible even for a child. You get what you pay for and I didn't pay very much so can't expect the royal treatment!", "aircraft": "A300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Kim Vainionpaa", "author_country": "Finland", "date": "2011-04-05", "content": "A340-300 and seat 27K last row of front economy cabin. Seat was spacious with 32\" pitch. There is a space to recline the seat towards wall behind. There were no noise from the galley and toilets. Only problem is if pax front of you fully reclines you might feel a bit uncomfortable first. Entertainment equipment box takes some of the legroom.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Gerry Howe", "author_country": "United Kingdom", "date": "2008-12-10", "content": "Good seat pitch TV screen good seat a bit uncomfortable without cushions to sit on access okay. What you would expect for an economy seat but the best for seat pitch.", "aircraft": " B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "malaysia-airlines", "link": "/seat-reviews/malaysia-airlines", "title": "Malaysia Airlines customer review", "author": "Alison Leonard", "author_country": "Ireland", "date": "2008-11-06", "content": "Overall the seat was okay but the seat recline was a disappointment.", "aircraft": "B777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Neil Smith", "author_country": "United Kingdom", "date": "2010-08-01", "content": "We opted for extra legroom seats and got 10 b/c each way - these are just by the main door so have unlimited legroom - well worth the upgrade as the normal Monarch seats are painful and I wouldn't fancy 5 minutes in them never mind 4 hours which is what some people had to endure.", "aircraft": "B757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Gerri Drury", "author_country": "United Kingdom", "date": "2009-01-09", "content": "We thankfully paid for extra legroom seats on both legs of our short journey to alicante and were in row 13 EF outbound and 10 DE inbound. The legroom on the inbound was flight was better than some premier economy seats and there were only 2 seats together. Looking at the economy standard seats I wouldn't fancy even 30 minutes in them.", "aircraft": "A321/A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Victor Major", "author_country": "Taiwan", "date": "2010-08-26", "content": "HKG-FRA/FRA-HKG Terrible seats. With the seat in front of me fully reclined I could not exit my seat without lifting myself off the seat with my arms and levering my legs sideways. Re- entering the seat required major acrobatics as well. Legroom was insufficient and recline minimal. The seating was so bad that it really should not be allowed and I actually hold the airline licensing and accreditation bodies responsible for allowing this to happen. In flight entertainment was terrible since there are only old colour fringed CRT monitors on the ceiling. Headphone jacks are also incompatible with 3.5mm adapters preventing the use of normal headphones. Food was good however especially kids' meals.", "aircraft": "B747-400", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "B Brendler", "author_country": "United States", "date": "2010-06-30", "content": "Modern interior at first hides that seats are only tolerable for short hauls. Avoid this airline for overseas flights if you are over 6'. Incredibly cramped even in aisle. IFE in seat has good selection but box under seat and inability to see IFE screen when seat in front of you is reclined cancels out the good.", "aircraft": "A340-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Mike Connell", "author_country": "United Kingdom", "date": "2009-01-06", "content": "I have flown many hours with many airlines but never in such discomfort as on these flights from Manchester to Cyprus return. I am 6 ft of slim build and it was impossible to position my legs in the normal forward position. When the person in front reclined and I didn't it was impossible to use the seat back tray. It was impossible to achieve the brace position which makes a mockery of Monarch's pictorial display on its safety video. I will not fly Monarch again until I see that they have made an effort to provide adequate room for the normally proportioned and I advise others to think very carefully unless they are of small stature.", "aircraft": "A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Ricardo Carvalho", "author_country": "Brazil", "date": "2009-12-14", "content": "MUC-GRU. Although I reserved a window seat (27A) 2 months before the flight they gave me a seat at the last lane before the toilets located in the middle of the plane. The problem is that none of these seats recline - I mean no recline! Apparently Lufthansa staff does not care to tell passengers that during reservation at the check-in even though you are a Top- Tier flyer (Star Alliance Gold). Besides that this plane had only old TV monitors hung from the ceiling that had no view point from the seat I was. Worst flight for the last 5 years at least!", "aircraft": "A340-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "M Kaye", "author_country": "Israel", "date": "2009-12-04", "content": "Immaculate interior fittings and facilities on the old 747s disguises how cramped and uncomfortable is the economy class seating. A Lufthansa Boeing 747 flight to Frankfurt from Johannesburg last year was unbearable. Lufthansa's more modern A340-600s offer more space comfort and individual screens and the outgoing flight to Cape Town was better.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Kevin Prescott", "author_country": "United Kingdom", "date": "2008-11-04", "content": "Ruined an otherwise perfect holiday to the Maldives. 11 hours of sheer misery interrupted by meals which you could not eat because your elbows were tucked into your armpits and by trollies trying to sell you overpriced Pringles! I'm 6'2 and my wife is 5'10.", "aircraft": "A330", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Dan Ross", "author_country": "United Kingdom", "date": "2008-09-19", "content": "Unless you are a child get in early and pay for the extra legroom option. It's also extra face room too because if the person in front reclines you will be suffocated by the back of their chair! I am surprised these are legal seat pitches but they say they are! I paid the extra and it was worth it even for a short flight.", "aircraft": "Boeing 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Ulf Wiklund", "author_country": "Sweden", "date": "2009-12-04", "content": "Those media-boxes have made travelling a hell on earth. They have made it impossible to stretch out your legs. And if the passengers in front of you recline their seats you will probably never get out of yours.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Yutaka Nagata", "author_country": "Japan", "date": "2009-12-04", "content": "Seat 38G (and 38F also) is good for full-time reclining because there are no seats behind. In-seat LCD is large enough (9 inch) and a touch screen type so no hand controllers are equipped in the armrest and games are not available (only movies and music). Overhead bin of seat 39D is occupied by a baby bed and no room and half of overhead bin of seat 39B and 39H is occupied by magazine racks.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "R Catherall", "author_country": "United Kingdom", "date": "2008-09-18", "content": "Row 13 C/D/E : paid for extra legroom which was excellent but there is a toilet on the right hand side and many travellers = cut across our seats from the left side. Cabin crew suggested we put our hand luggage on the floor as a mild deterrent - which did not work. Finally the crew chief put out a series of announcements telling people not to cross at row 13 and the other rows which had gaps - most people observed this firm request.", "aircraft": "Boeing 767", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "monarch-airlines", "link": "/seat-reviews/monarch-airlines", "title": "Monarch Airlines customer review", "author": "Paul Lewis", "author_country": "United Kingdom", "date": "2008-08-13", "content": "Seats near front of cabin with immovable arm rests and integral tables are unusually narrow though leg room is reasonable. My wife could not fit in these seats due to the narrowness. Seats further back were tighter on leg room.", "aircraft": "A300-600", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Ian Oliver", "author_country": "Finland", "date": "2009-09-20", "content": "Lufthansa's long-haul economy seats are just like those on short-haul or just not really suited to anything more than a couple of hours. However on their Airbus fleet you do get at- seat IFE unlike on the Boeing 747s where there are TVs over the aisles - this is a big problem for children.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "James Ryan", "author_country": "United States", "date": "2009-08-14", "content": "Lufthansa is about the norm for economy transatlantic flights. It's not something I look forward to but is bearable. The food is ok and FA's nice. IFE mundane.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Mark Hopkins", "author_country": "United States", "date": "2009-01-13", "content": "Lufthansa's configuration is absolute torture. No leg room. My wife's drink was spilled on her when the guy in front of her moved in his seat. Hard to get out of even the aisle seat.", "aircraft": "B747-400/A340", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Einar Lie", "author_country": "Norway", "date": "2009-01-07", "content": "Frankfurt to J'Burg. Worst overseas flight ever! No leg room at all. Very difficult to get in and out of even the aisle seat. Must be dangerous in an emergency situation. Avoid at all cost!", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Andres Raul", "author_country": "Argentina", "date": "2008-10-02", "content": "Terrible seating experience. The most unconfortable seat I have ever been on. My feet kept on kicking a steel box that was located right where they were supposed to rest. So forget about putting anything underneath your front seat. I could hardly move on my 13-hour EZE-FRA (and back) flights. Very old ceiling mounted TVs provided terrible entertainment.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Frances Murphy", "author_country": "Canada", "date": "2008-09-29", "content": "First time on LH and when I sat down I thought this was the most uncomfortable seat with the least legroom I had ever experienced. The seatback pockets were the smallest I had ever seen and when pulled out the table tray was on an forward incline. I had to stabilize it with one hand while I ate. When the passenger in front of me reclined his seat it was almost in my face. Because of this and as a courtesy to the passenger behind me I did not recline my seat throughout the whole YYZ-FRA flight.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Uwe Henye", "author_country": "Germany", "date": "2008-08-26", "content": "Bulkhead seat 24A. This seat provides a bit more legroom and of course there is no seat reclining in front of You. Access to the aisle without difficulty even if your neighbor was sleeping.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Jan Harald", "author_country": "Norway", "date": "2008-08-20", "content": "Frankfurt to Mexico City). The space between the seats were poor. The service likewise. No \"in seat entertainment\". From Mexico City to Campeche I flew with Click Mexico the next day (approx 1hr) and this flight comfort was way above Lufthansa.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Thierry Hardy", "author_country": "Belgium", "date": "2008-08-17", "content": "BRU-MAA the last row of economy where the plane narrows down to a 2x4x2 configuration. Fairly comfortable trip definitely not the worst I have had.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "lufthansa", "link": "/seat-reviews/lufthansa", "title": "Lufthansa customer review", "author": "Martin Craggs", "author_country": "United Kingdom", "date": "2008-08-13", "content": "You'll be a prime candidate for DVT if you fly with Lufthansa. No legroom no recline no views of pitiful inflight entertainment. Hard and unforgiving seats. You are so close to the seat in front when they do recline their seat it will seriously hit you square in the face as it comes back. Avoid at all costs value your health. Impossible for family to be comfortable and get in and out so if you are travelling alone - be prepared to be disturbed by all surrounding you. Thoroughly disgusting airline I have had more legroom and more comfort on far-eastern and African budget carriers.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "norwegian", "link": "/seat-reviews/norwegian", "title": "Norwegian customer review", "author": "Scott Mayfield", "author_country": "United States", "date": "2014-11-19", "content": "As long haul economy seats go Norwegian was relatively comfortable. LAX to Stockholm in standard economy. The new Dreamliner delivered a quieter flight with better air quality lighting and very little jet lag than its predecessors. The in-seat entertainment system in the headrest of the seat in front offered an above average selection of music movies and TV programming. The seat had a standard amount of space and reclining range compared to other economy cabins. I would recommend Norwegian for its value to comfort ratio.", "aircraft": "BOEING 787-8", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "oman-air", "link": "/seat-reviews/oman-air", "title": "Oman Air customer review", "author": "Paulo Astie", "author_country": "United States", "date": "2014-07-25", "content": "Good economy seats. Decent pitch good layout for couples with the window pairs. Food is also good basic amenity pack on night flights and pleasant service from flight attendants. 5 toilets for economy which are kept clean.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "philippine-airlines", "link": "/seat-reviews/philippine-airlines", "title": "Philippine Airlines customer review", "author": "Reynaldo A Cruz", "author_country": "United States", "date": "2012-12-03", "content": "Seated 34K on a 747-400. legroom was ok. I barely fitted in the seat with my waistline being 35\". Trying to watch small screen in front of me is so hard being barely a foot from my face. Getting out of the seat requires acrobatic movement and all concern to leave their seats.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "philippine-airlines", "link": "/seat-reviews/philippine-airlines", "title": "Philippine Airlines customer review", "author": "J Sabaduquia", "author_country": "Philippines", "date": "2007-10-19", "content": "CGY-MNL PR's domestic flights are great compared to there international flights. the seats were new and wide the legroom was great great staff and food. I didn't expect that they have TV screens although the show wasn't good but they have tv screens for a short flight.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Heny Pan", "author_country": "Australia", "date": "2015-07-05", "content": "Pretty good, the entertainment was nice and updated when we were on our flight back from LAX to Melbourne. The recline, seat space and legroom were way better than economy. Though the seat recline was good, when people in front of you recline, it was hard to get out. The little storage beside the window was helpful as well.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "date_flown": "04-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "FamilyLeisure", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "L Barrett", "author_country": "Australia", "date": "2015-06-11", "content": "I've flown Qantas overseas (Sydney-North America) every year since 1994. When they introduced Premium Economy with the launch of the new A380, this was a fantastic new flying class in my opinion. The amenities have been down-graded since then, but over all, I have found the staff on all my flights to be excellent. I agree that the cost for PE has increased over the years, but if you keep your eye out for flight deals from Qantas and their partners, then the higher price compared to normal economy is not double. Also if you have the option to book 2-3 months in advance of your travel date, then you also get the chance to select great seats (ie: Exit row, 24J).", "aircraft": "Airbus A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "E Bratley", "author_country": "United Kingdom", "date": "2015-05-30", "content": "QFI will never pay the extra for Qantas PE again. Nowhere near as good as Air NZ. Although the seat pitch is reasonable it is almost impossible to get out of your seat if the one in front is reclined. You need the agility if a mountain goat. The food is reasonable. The crew on my flights from LHR to Sydney were mediocre at best.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "C Croom", "author_country": "United States", "date": "2015-05-30", "content": "Have always flown Qantas to NZ and AUS because of the staff and service. This A380 trip in seat 56G was very disappointing. Seats were not very comfortable and no leg room. When the person in front of you reclined their seat and your tray table were in your lap. Even in the aisle seat getting in and out was difficult. DFW-SYD for 16+ hours on this plane was just miserable.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Craig Ritchie", "author_country": "Australia", "date": "2015-03-29", "content": "QF 51 & 52 BNE-SIN-BNE. When are Qantas going to put some extra padding in these so called designer seats. Hard as a rock after around 3 hours and somewhat painful after 7 hours in the sardine can. Needs extra padding and the IFE Screen needs to be updated from its piddy 9cm size into a more viewable screen size.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "A Mason", "author_country": "United Kingdom", "date": "2015-03-29", "content": "London to Sydney with Qantas in an A380 in row 57 economy. Service and food great but seat pitch was poor and felt like a short haul seat. Changed to an Emirates A380 from Sydney to Auckland in the same seat number and a different experience - more room and better IFE.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dean Tripp", "author_country": "United States", "date": "2015-03-01", "content": "LAX-MEL and MEL-LAX - Feb 2015. Got a Premium Economy fare at a steal only $300 more than regular economy why not. PE is just that premium and I will never fly regular economy again. 28D isle on the LAX-MEL leg last row in PE. I am 6'1 and had more than ample leg room to really stretch out. Seat recline accompanied that I could stretch out entirely amazing and I slept 7hrs. Real dishes glass's cutlery even a tray table cloth. Pre-flight Drink wine amenities bag excellent flight crew - atentive. Flight back 26K window. Even better with the additional side storage at the window. ONLY two issues - one in a Window seat hard to get out if like me flying solo. Had to ask my row mate to get up. This was only when the seat in front was reclined. Two - seat could have had a little more padding. Otherwise outstanding product and if you can afford it I more than recomend.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Suzie Hill", "author_country": "Australia", "date": "2015-01-28", "content": "Empty flight so had row of 3 for infant and myself after moving from bassinet seat. Staff attentive and helpful infant food very good. Good entertainment system. Not sure how good it would have been with a full flight as seat width not very wide. Singapore Airlines definitely more spacious and Emirates about the same as Qantas.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "J Taillor", "author_country": "France", "date": "2015-01-28", "content": "Dubai-Sydney in Economy Class. Seats were confortable and cabin crew were friendly. They were organised during meal service and passed through frequently to distribute drinks. The meal was disgusting. Hopefully there are some Sodas and cookies in the self-serve in the back of the plane. IFE is complete I enjoyed the language learning lessons. Great selection of films and music. Big and reactive touch screen.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "L Macleod", "author_country": "Australia", "date": "2014-11-19", "content": "Travelled Sydney to Singapore same seat 35D there and back. Qantas is still up there with the best despite its financial troubles. The seat was a bulkhead row and the seat next to me was empty so plenty of room. These center seats are unpopular so tend to be the last allocated in an airplane that is not full.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Furqan Ahmed", "author_country": "South Africa", "date": "2014-11-19", "content": "Premium economy passengers have a dedicated check-in counter and priority boarding. Pre-take drinks service and hot refresher towels. Meals and drinks are served on China and glasses. The seats are most impressive I felt extremely comfortable in these seats and there was no sense that I was encroaching in my neighbors space. Legroom above average with plenty of space between myself and the seat in front of me - even when the seat in front was fully reclined. Seat pitch is far above the limited seat pitch in a conventional economy cabin. Tray tables are stowed in the left armrest and is fully flexible and adjustable to suit the 'shape' of the passenger and the meal service. PTV is stowed in the right armrest and can be used comfortably in conjunction with the tray table. IFE system is fast and responsive and had a good selection of shows and latest releases. A word of caution however is to check the aircraft operating your flight as the PTVs and IFE system was older on my return leg to JNB. Fewer options a more outdated UI and a disappointing experience. Almost all movies had Chinese and/or English subtitles - which for me was a deal breaker and resulted in me rather reading a book. This is a personal preference however but I would of appreciated an option to remove this! Overall a very good experience on QF premium economy - a great option for those wanting a true premium service at a fraction of business class prices!", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "G Czerwonka", "author_country": "Australia", "date": "2014-11-19", "content": "Seats 24 A&B SYD-DXB-LHR 26 A&B LHR-DXB-SYD. Flight over was exit row great leg room & easy access in the night. The downfall here is it's location to the bathroom in peak times numerous would wait in front of our seat which was annoying. Flight back seats where great I am 6foot 2 and had no issue even when seat in front was at full recline. I got past my travelling partner without the need for them to get up however if the person is unknown to you probably best to ask them to get up. Food was fantastic highly recommend the Q Eat option so you can pre select your main meal prior to travel there is also a pre select only option which was fantastic. Sleep quality good pillow was of amble size & blanket of a high quality. Cabin nice & quiet with very attentive cabin crew. All in all highly recommended.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Rupesh Goel", "author_country": "Australia", "date": "2014-08-02", "content": "We were given the alternative of 36D and 36E and we did not even realize what we were up for with 36E blocked on the other side we were only left every time to wake up the lady on 36C who was even otherwise unfriendly for the toilet and even relaxing.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Jim Gracie", "author_country": "Australia", "date": "2014-08-02", "content": "Sydney to London via Abu Dhabi. Rear of top deck. Not worth the price. Usual discomfort of economy at three times the price. Never again.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Matt O'Donnell", "author_country": "Australia", "date": "2014-07-25", "content": "The seats are horrible. The two main issues are this: when reclined the seat in front in basically in your lap. You can't use your tray table you can't see your screen and anything you had on your table gets smashed away. The second issue is that the arm rests can't be kept in a raised position.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Stephen James", "author_country": "Australia", "date": "2014-07-25", "content": "It's incredible what airlines think people will put up with. When the seat in front is reclined you're stuffed. The video screen is too close to your face to focus on and it is impossible to use your tray table. It was a degrading experience which I hope I never have to repeat. I've flown QANTAS for years but now I think it's time to give other airlines my business when flying internationally. The staff were fantastic.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "G Turnley", "author_country": "Australia", "date": "2014-03-11", "content": "SYD-LAX Seat 35F and LAX-SYD Seat 35J. Both these seats are aile and considered Exit row and come with a $180 surcharge. There are just 5 Economy rows on the Upper Deck of the A380. Heaps of legroom but 35F and the adjoining seats become a defacto walkway for other passengers going to the toilet. In the dark they trip over your feet. 35J has the same legroom and as the space leads to nowhere you don't get other passengers stumbling over you. The huge downside to these seats is the almost absence of overhead bin space for your stuff. Even worse 35JK do not have a seat pocket in front so nowhere to put small items you use during the flight. Look good on paper but not good in reality.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Tom Abbott", "author_country": "United States", "date": "2014-01-13", "content": "LAX-SYD Seat 27K SYD-LAX seat 28K. Premium Economy seat legroom is excellent and I'm 6' 3\" 240lbs - the seat cushion comfort is not. It's inadequate from a comfort standpoint for a long haul flight the cushions are thin and unsupportive the fabric does not hold you in position causing you to slide forward when utilizing the generous pitch the seat back offers. I found myself shifting my weight constantly just trying to keep my backside from falling asleep. The other issue concerns the foot rest on the PE seats it's irrelevant for anyone over 5 feet tall. Basically it's useless and difficult to fully extend even if you wanted to use it. As far as ingress and egress from the window seat get to know your neighbor really fast since you will need to get up and move around many time during the flight just to keep your sanity. The A380 and the flight attendants were great.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "L Bateman", "author_country": "Australia", "date": "2014-01-13", "content": "Seats 26K SYD-LHR and 24K LHR-SYD. Both seats extremely comfortable with plenty of room. The storage bin alongside the window very useful. Seat 26K slightly awkward to get past 26J to the isle but not impossible. When the seat in front reclined still plenty of personal space. Seat 24K was an exit row seat with exceptional leg room but a lack of places to put things. The other problem with this seat is the window is slightly behind you so instead of looking forward and out you look directly to the side making it a bit uncomfortable to look out.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Charles Hartwell", "author_country": "United Kingdom", "date": "2014-01-13", "content": "We travelled in the 'green' section and in seats 38 DEF which were at the back of the section with a wall behind us. My wife and I travelled with our 5 year old. The flight was QF2 from Dubai to Sydney. We liked row 38. The seat reclined fully no one kicked the back of our seats and we did not have to be concerned shout reclining into someone's lap. In addition there was some space behind the seat to put blankets etc. The aircraft had large storage bins which took our hand baggage with no issues The seat location meant that we were close to a choice of toilets and also the self serve food area The cabin staff were excellent - friendly attentive and coming round on a regular basis with drinks and goodies (m&m's etc). The quality of the food was very good as was the range of drinks available. There was plenty to eat onboard and the self service area was topped up with goodies. Also Qantas serve good coffee and hot chocolate with marshmallows. There were never any queues for the toilets and we were not bothered by any noise from the nearby galley. However the seat is no where as comfortable as Emirates and although the IFE is good it us not a patch on Emirates The legroom is ok but when the seat in front reclines it reclines right into your lap making a long journey very uncomfortable. On a 13+ hour flight! there were no goodie / activity bags given out to our 5 year old and the choice of children's movies was quite limited. On our first leg a Emirates flight my daughter thought Santa was on the plane due to the huge amount of stuff she was given. We had a lot of turbulence and no warnings etc from the captain. On the Emirates leg the captain warned us in advance and then after some heavy bumps came on and reassured everyone that all was well. If I had the choice I would chose the Emirates A380 over Quantas' A380 on a long flight purely due to the much more comfortable seat better IFE and great goodies for kiddies. Thus outweighs (for us) our experience that Qantas have more friendly and attentive cabin crew. If we were to fly on the Qantas A380 it would be in the same seats or upstairs (review of our return trip to come).", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "J Tinning", "author_country": "Austria", "date": "2014-01-13", "content": "Generally comfortable but the legroom was a little tight. Handset for the screen conveniently stowed in armrest. I didn't experience any discomfort at all during the flight and enjoyed it.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "John Bell", "author_country": "United Kingdom", "date": "2014-01-13", "content": "Melbourne to London. The seat pitch was such that my shins kept hitting the seat in front. As soon as I reclined I had a complaint from the passenger behind that her screen was too close to her face. Exiting the seat with all seats in front was awkward. Meal service minimal but adequate. The difference between Emirates and Qantas economy are significant.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "C Treg", "author_country": "Australia", "date": "2014-01-13", "content": "We flew to Singapore on the same plane and everything was fine. But on the return flight the person in front of me had his seat fully reclined and I unable to get out of my seat. He was asleep so no one wanted to disturb him. I was extremely disappointed. It left a bad taste in my mouth as it was the last leg of a great holiday. It was not worth the extra money. I thought we would have had plent of room. As I said the flight over was great. Staff great.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "C Gould", "author_country": "Australia", "date": "2014-01-13", "content": "The seats are fine as long as the passengers in front don't recline their seats fully. They then become almost impossible to get out of and give a very closed in feeling. Attendants on the flight from Sydney to Santiago were great but on return they were perfunctory at best and barely acknowledged us as they \"threw\" food etc our way. They disappeared for hours on end and unlike other airlines where stewards wander the aisles offering snacks etc throughout the flight you have to buzz and wait. It almost seemed an imposition to call them.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Adam Shul", "author_country": "Australia", "date": "2014-01-13", "content": "YSSY-SCEL crew were very kind and attentive the food that was served was extremely delicious and the entertainment was top notch recline and width could be better but It is economy class after all so I can't have asked for a better flight.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Benjamin Lee", "author_country": "Australia", "date": "2014-01-13", "content": "I was on a flight from Melbourne Australia to Hong Kong on A333. I would say the overall journey was quite comfortable as two-third of the seats were empty and I was able to move around. Nevertheless individual seats on the economy class were slightly narrower than other international airlines I have been on and the PTV screen almost touched my face when the person in front reclined his seat. Furthermore so called \"cafe style\" coffee tasted really bitter on this flight.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Kidson Carr", "author_country": "Australia", "date": "2014-01-13", "content": "Very comfortable journey on top deck of A380 during LHR to SYD flight. It felt like business class with no-one next to me; quiet spacious clean wide seats. This was one of the best economy class flights I've had. I booked and paid well in advance and selected my seat 4 months prior as you are able to do with certain levels of Qantas frequent flyer.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "R Baker", "author_country": "Australia", "date": "2014-01-13", "content": "The economy class on Qantas could only be described as cattle class. I had a window seat and had no access whatever to the aisle. I had to wait 12 hours of a 14 hour flight to use the toilet as the persons in the seats next to me were both asleep. I found the seat to be hard uncomfortable and seriously in need of further adjustment. When paying an honest fare you expect honest comfort not to be penned in like cattle and whoever designed the seats for Qantas seriously needs further education in ergonomics.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "S Howard", "author_country": "United Kingdom", "date": "2013-04-20", "content": "This was the worst economy class seat I have had the misfortune to be seated in. The legroom was less than the standard planes if the person in front of you had their seat reclined you could not use your tray table and it really felt like your space was being invaded! I would have thought with the A380 you would have been given a little more room but this was certainly not the case. The staff were miserable the service inefficient food was disgusting. The only good thing was that I was only on the plane for 7 hours! I would not recommend the Qantas A380 plane of service - pay more get more!", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Michael Maley", "author_country": "Australia", "date": "2013-04-20", "content": "London to Sydney on QF2 an A380 service I had seat 36F an economy aisle seat on the Upper Deck. It turned out to be the worst seat I've encountered in over 20 years of long-haul flying. The problem was that there was a box-like structure containing who knows what mechanism immediately under the seat in front of me which meant that I had leg room in the most literal sense - room for one leg! Fine for children or those missing a left leg lousy for anyone else. (I might add that I had more leg room on my 40 minute connecting flight to Canberra in Economy on a 737-800 than for the 12+ hours flight from London to Singapore.) I put up with it during the London-Singapore leg but mentioned my dissatisfaction to some crew members not long into the Singapore-Sydney leg. To their credit they were extremely sympathetic and helpful went looking for another seat and moved me to 48A downstairs an exit row which was very much better.", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "R Dillehay", "author_country": "United States", "date": "2013-04-20", "content": "I only travel Business or First on International flights usually using miles. This was my third experience with an international airline's Premium Economy offering. I paid $$ for this flight and am very happy that I did. I found the 15 hour flight from DFW to BNE very good the service was as good as I have had in QF Business. I was able to sleep was looked after fed and airplane was clean.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Adrian Bowness", "author_country": "United Kingdom", "date": "2013-02-16", "content": "Food not great - settled for bread and cheese. My legs were cramped on the final leg (Singapore – Sydney) - knees pushed against seat in front which meant I couldn't rest my head. Flight staff not pleasant on final leg. Chaotic flight staffing on first leg - it was like a mad house - people asking to be re-seated insufficient overhead locker space (someone took up our luggage space before we boarded). Biggest problem - we did not sleep well. Can't blame Qantas but one chap sat next to me snored like a pig throughout the flight - I lost a full nights sleep - the stewards were aware but what could they do!! When table and TV screen in place it was like sitting in a steel box. Need to look at an angle when looking at TV screen - screen pulls out from seat rather than located directly in front. The worst part of the journey was the reclining seat in front. When fully reclined it was impossible to use my tray and virtually impossible for my wife to leave her central seat. All in all an unpleasant experience when compared with Premium Economy with Air New Zealand.ked onto an A380 again unless I win the lottery and can go first class. (probably not going to happen?)", "aircraft": "AIRBUS A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "5", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "A Dey", "author_country": "Australia", "date": "2013-02-15", "content": "LAX to Sydney. The economy A380 seats are a disgrace. The backs are thinner making every movement and touch from behind felt immediately. The seats recline beautifully - except the lovely recline means you are lying in someone's lap and someone is probably lying in your lap. This makes sitting up and reading impossible if the person in front of you goes to sleep before you do. The entertainment screen is also too close to see clearly as soon the seat in front of you is reclined. Lucky for me the gentleman in front of me was asked to raise his seat back so I could eat. The seats themselves are barely wide enough to sit in. There is less leg room than any other flight I've been on in my life. To eat requires the capacity to keep one's arms glued to one's sides while wielding a fork and knife so one is not elbow jousting with the neighbor. The tray table is so small it barely fits the tiny food tray which is all of about 9 x 5 inches. The entertainment screen remote is tucked away in the arm between the seats so you have to ask the person next to you to move his arm to retrieve it. Then you have to slam the armrest lid down on the attached cord without breaking it. I just kept the remote out and hanging off the edge of my seat so I didn't have to bother that poor guy again. The armrests also do not raise all the way so if you are fortunate enough to have an empty seat next to you you can't get rid of it and stretch out a bit more or rest your head against the next seat.I weigh 100 lbs/about 47 kg. I am thin and not tall. This seat was uncomfortable for me. Now imagine what it is like for any normal human. I will keep flying Qantas but I will never be booked onto an A380 again unless I win the lottery and can go first class. (probably not going to happen?)", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "M Bradley", "author_country": "United Kingdom", "date": "2013-02-15", "content": "Heathrow - Singapore - Brisbane. Seat number 69d was comfortable and plenty of room even though I'm 6'3\". The room is a little limited if the person in front reclines as then you have to to use the ife but over all found the journey very good and I even got some sleep.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dan Ross", "author_country": "United Kingdom", "date": "2013-01-23", "content": "Seat 38J and K in premium economy are an exit row seat and have no one behind you. However Qantas are changing the configuration of the A380 and these seats will be come part of a multi row economy cabin on the upper deck. Getting in and out of these seats is a doddle. The recline is great. and the seat comfy. My only disappointment was that the leg rest didn't extend far enough. I guess that's because if there was a seat in front of me it would have been in the way! If I have the money I'd fly PE again but Qantas doesn't seem to offer it on my route once the Emirates tie in comes into effect", "aircraft": "AIRBUS A380 v1", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dan Ross", "author_country": "United Kingdom", "date": "2013-01-23", "content": "60K on a 3-class 747 is a bulkhead. While the seat was as comfortable as the A380 I made the mistake of selecting the bulkhead. It is great as know one is in front of you but there is no cut out for your feet. I know understand why people put their feet on the bulkhead. I wished I'd chosen a standard seat in the end! It's not cramped and if you're upright its fine but if you recline and want to stretch your legs you can't . Trade off I guess between that and no one in front of you. Made it easy to get out from the window seat.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "3", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dan Ross", "author_country": "United Kingdom", "date": "2013-01-23", "content": "Standard Economy Seat on a full flight and found it really comfortable. I flew Singapore Airlines a couple of years ago and found the seat didn't seem recline enough but here it was great! I think the base slides forward which helped. I wasn't overly fussed with the net foot rest. I would prefer a bar instead. However I managed to sleep which really surprised me as I don't normally sleep in economy! I'd fly Qantas again but their new tie up with Emirates means my route doesn't have any easy option anymore.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "M Eggleton", "author_country": "United Kingdom", "date": "2013-01-03", "content": "This review is for economy seat 48A which is an exit seat if it were a normal seat it would be much lower score (London-Singapore-Melbourne). I think this is one of the best seats to get in economy. You are the last to board and the first to get off. The seat is a window seat so you have the storage thing on the wall to your left to put things in where as if you were 48B or 48C you would have no where. It has part of the door sticking out in front of your left leg so if your over 6'0 you can't really stretch your leg out fully. I'm 6'4 and didn't have a problem with this as you can angle both legs to one side and not obstruct the person to your right and it was intrusive either.. and the best thing is this seat only cost $25 to book compared to the $160-180 they charge for the other extra leg room seats/exit seats (including the two next to you). People say the seats are bad and in August I said this myself I felt they were too hard but for some reason it was fine this time almost like the cushions have been replaced and I really enjoyed the ride. If flying on an A380 with 31\" or less leg room like Qantas you'll want to book a better seat as passengers behind you have no room and can hardly see the TV's quite ridiculous. The seats recline too much. I think a better foot rest would be better than 2\" extra recline.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dominic Notley", "author_country": "New Zealand", "date": "2013-01-01", "content": "I was seated in seat 70G. row 70 is 3x3x3 and is the only row in economy that is like this. The leg rests are unusable recline is good and the seat moves as well as the back to improve comfort Overall the seats were pretty good.", "aircraft": "A380", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "E Pauler", "author_country": "United Kingdom", "date": "2015-07-27", "content": "This is the second flight I have taken with Qatar Airways from Edinburgh to Cape Town. I found this the best airline I have travelled with, I travel wheelchair assistance and found the staff friendly and very helpful. The aircraft is lovely and TV screen good, leg room good, food good, and the fresh coffee was the best - I would give them 5 stars.", "aircraft": "Boeing 787", "seat_layout": "3x3x3", "date_flown": "27-05-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "R Balfour", "author_country": "New Zealand", "date": "2013-01-01", "content": "Excellent comfortable seats. I actually slept the whole flight which I have failed to do on other airlines.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "S Dodd", "author_country": "United Kingdom", "date": "2012-12-03", "content": "I've just completed 8 flights with Qantas and half of them including the B747 were like torture. I'm quite tall and can't afford to buy the extra-legroom seats. I joined their frequent flyer programme in the hope of getting aisle seats but that didn't work. These flights were the tightest for legroom of any of the very many airlines I've used. Knees hard up against the seat in front with no chance of any movement - even worse when the seat in front recliners. On an 8 or 13 hour flight it's hardly bearable. Will not fly with them again.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "M Bernard", "author_country": "Australia", "date": "2011-10-26", "content": "Flew LAX to SYD on A380 seat 56H aisle seat. Get to my seat and find that something is wrong with my earphone jack so only get sound in 1 ear. The armrest doesn't raise up completely so no one can lean on each other. The leg room itself was okay but nothing fantastic. I'm 6'5 tall and no matter what it's never going to be great I worked out how to move my legs to get maximum space. Flight attendants poor performance by fussing over pseudo celebrities on the flight and not caring much for anyone else. Will avoid Qantas if possible in the future. Disappointing experience.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Wendy Harris", "author_country": "Australia", "date": "2011-10-22", "content": "Traveled with my husband and son on the A380 flying from SYD - LAX return using the A380 both ways flying economy. Very poor seats on the A380. They were hard and not comfortable at all. The seat width was the same width as the Virgin Australia domestic plane and the leg rest was almost impossible to use if the person in front of you reclined their seat. And once they do recline you can't get your bag from off the floor and it's almost impossible to get out of your chair. It's almost as bad as flying the domestic Qantas planes.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "B Vincent", "author_country": "Australia", "date": "2015-06-20", "content": "Comfortable seat, decent legroom, good inflight entertainment screen. The only let-down was that the armrests could only be raised to about 60 degrees.", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "date_flown": "20-05-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Pedro Guerra", "author_country": "Brazil", "date": "2015-06-15", "content": "The seat is comfortable because has a support for the head. The pitch is good, comfortable for the legs. The best is the screen in each seat, big with many movies, musics, series, tv shows, etc.", "aircraft": "Boeing 777-200", "seat_layout": "3X3X3", "date_flown": "15-05-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "J Scholfield", "author_country": "United Kingdom", "date": "2015-06-14", "content": "Very narrow seats, flew out on QR2 and it was full and felt claustrophobic even though I was in the aisle. Came back on the A330 and seats were much wider. Qatar Airways are very good,just don't fly on their 787.", "aircraft": "Boeing 787", "seat_layout": "3x3x3", "date_flown": "13-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "2.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Michael Kelly", "author_country": "Australia", "date": "2011-09-19", "content": "QANTAS promotes the A380 as their flagship what a bitter disappointment the service and food quality was good economy class seating was cramped cushioning comfortable and reasonably supportive there was no additional room to store reading matter Ipad or glasses. The entertainment system was excellent. Getting from the window seat to the aisle required the other 2 passengers to move from their seats to be stuck in this situation for 12 hours is inhuman the plane was fully occupied. In future I will become more selective in choosing the carrier who provides the best seat pitch on long haul flights.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Jonathan Blanks", "author_country": "United Kingdom", "date": "2011-07-28", "content": "Seat 35a I'm tall 6'3\" and long-legged so it's vital I not only have enough legroom but that the seat supports me - I'm also reasonably skinny so can't take a hard seat. There are no exit seats on Qantas 747 Premium Economy only regular seats bulkhead seats and seats with back to bulkhead. 35a is the window seat second row in - I have to say the legroom is terrific no risk of banging my knees - also I could fully stretch my legs under the seat in front which I would not have been able to do with the bulkhead seat And the recline is very good though I believe less so if your seat backs onto the bulkhead (row 37). Only downside is you share loos with Economy. Noise cancelling headphones are good but the AVOD system is looking dated - A380 is much better. Foot rest is useless for taller people - they would be better off having an additional bar to flip out under the seat in front. Seat width is more than adequate for me being a narrow girth. It isn't business class - you have to pay alot more for that - but you do get treated more individually than in economy - and Premium Economy being a small cabin it feels more individual - Qantas get a big thumbs up from me for the overall experience.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "D Joseph", "author_country": "United States", "date": "2015-06-04", "content": "DOH-PHL economy on B777-200LR. Excellent seats comparable to the ones in Emirates A380.", "aircraft": "BOEING 777-200LR", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Emil Holmgren", "author_country": "Sweden", "date": "2015-06-03", "content": "I was looking forward to a comfortable ride since the 787 is a new aircraft and Qatar Airways is a quality airline. I had very little space for my feet and had to sit in an uncomfortable position to fit. Also the reading lights were pointed at you and not on your newspaper which made reading in the dark impossible. I will not book a flight with Qatar Airways 787 again. The connecting flight I had with Qatar Airways A380 was a pure dream by comparison!", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "R Walmsley", "author_country": "Australia", "date": "2015-05-30", "content": "Perth-London return the 777 for 3 of the 4 flights. 37A and then 28C and 27C. I think the seat size on all was generous - probably the widest I've sat in. The recline is incredible not good though if you want to sit upright and the one in front reclines! I was lucky to have no one next to me on 2 of the 4 flights so plenty of room. Also feet room was good (no box) could stretch right out. Only thing that bugged me was the touch screen. Didn't work well on both return flights. had to end up trying to navigate with the touch pad. a tad frustrating. Would book again.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Chris Capetanakis", "author_country": "Australia", "date": "2011-07-28", "content": "Hong Kong to Melbourne with no TV unit at all. I was told nothing could be done about it. Nine hours of sitting in a seat with nothing to do. The attendants kept offering me drinks which I thought was odd especially after they advise to keep alcohol consumption to a minimum. What made it worse was that I paid extra for the seat I was in a total waste of money.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Richard Flitcroft", "author_country": "Australia", "date": "2015-02-05", "content": "The most comfortable economy flight I've had. The 787 is much less comfortable. But on both aircraft the staff provided exceptional service. This is my new favourite economy airline. I had been a Qantas devotee but this surpasses it by miles.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Willy Fischer", "author_country": "France", "date": "2015-01-28", "content": "Qatar Airways A380 Doha to Paris 26 Nov 2014. Economy seat 31G (upper deck). In their brand new A380 Qatar Airways made the excellent choice to keep some economy seats in the upper deck frequent flyers will appreciate. The seat offers a generous 32x185 dimension in a quiet 2x4x2 configuration. TV screen wifi (fee) USB plug AC power for smartphone (AC power was not working). Service excellent with Qatar Airways crew outstanding.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "J Morley", "author_country": "United Kingdom", "date": "2015-01-28", "content": "Colombo to Doha a five hour flight en route to London and the leg room was similar to a budget airline.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Jim Ash", "author_country": "United States", "date": "2011-06-03", "content": "The seats are tight in Coach/Economy although the added touches already on your seat when boarding were nice - blanket and pillow as well as headphones and a toothbrush. The Q- Snack care package given to passengers is a nice touch in case one gets a little hungry in between meals. My tv did not work and although there were a couple of open seats 21 rows back I chose not to move seats and before we landed at LAX the First Attendant/Purser visited my seat and gave me some gifts and an apology for the inconvenience; I thought that was quite generous of him.", "aircraft": "A330-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "David Jones", "author_country": "United Kingdom", "date": "2011-05-26", "content": "Sydney to London on the A380 paid $20 extra to get an exit row seat in order to get extra leg room (seat 66D) as I am over 6ft 2 tall. My main issue with the seats are that there was hardly any thickness to the bottom cushion of the seat so this made for a numbing 23.5 hours so much so that I was hardly able to sleep at all during the entire flight. I estimate that there was approximately only 2.5 inches of padding between the top to the mesh metal base of the seat. The B747 on the outgoing leg of the journey was a lot more bearable. Whoever gave these seats a Design Award must have had no sense feeling from the waist down or actually sat in them for a very short period of time. The only reason why I would recommend this seat would be for the extra leg room apart from that it is a very uncomfortable experience.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Michel Vekemans", "author_country": "Belgium", "date": "2015-01-28", "content": "Avoid to travel with this type of airplane from Qatar airways fleet. The Qatar Airways Boeing 777 or A330 are more comfortable.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "L Buttle", "author_country": "United Kingdom", "date": "2015-01-21", "content": "The economy seat reclines a bit further than many others. Not a good thing for the passenger behind who either has their tv screen far too close to their face or anything on their table is dumped into their lap when the seat is reclined. It happened to 2 people on my flight and very nearly to me.", "aircraft": "BOEING 777-300ER/b〉", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Ivana Pantovic", "author_country": "Argentina", "date": "2014-11-19", "content": "One of the best economy class seats I know. I am 5'9'' and legroom was more than enough. Recline was better than most airlines. Screen had a pretty wide adjustment angle so I had no problem to watch the program regardless of how reclined was the seat in front of me. At the meal time there was enough room to use the tray table without the passenger in front putting their seat in the upright position. Good choice of entertainment. the only downside was that the seat was a little hard. Summing it up a very good overall experience.", "aircraft": "BOEING 777-200LR", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "William Lawton", "author_country": "United Kingdom", "date": "2014-11-19", "content": "Manchester - Doha - Singapore. The A330 was quite comfortable enough legroom. The B787 seats are narrow and too close together you struggle to get in and out of them. The entertainment box situated under the seat restricts your legroom by about 1/3rd.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Helen Louden", "author_country": "Australia", "date": "2011-05-10", "content": "Once the passenger in front reclined his seat fully it was in my face and I had difficulty getting up from my seat or moving let alone trying to collect my bag from under the front seat which was impossible. My husband moved to a free seat beside him which gave me 2 but as seats are concave and armrest does not push up fully out of the way was impossible for me to take advance of 2 seats on a 13hr night flight. The new A380 seating has me now looking to other airline options for long international flights.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Alan Mackenzie", "author_country": "Australia", "date": "2011-04-17", "content": "I fly to and from London from Melbourne about 10 times a year and try to fly premium economy or business as much as I can. With the introduction of the A380 I expected Qantas to improve seating in both cabins. Unfortunately not. The Premium Economy seat is OK but why would Qantas decide it should be at the back of the upper deck? There is very limited overhead storage especially for people with full size roll on bags. Being at the back on the plane there is far more lateral movement and it is very noticeable so in comparison to the 747 Premium economy I found myself less comfortable due to the bumping around had to shunt by carry on luggage in a different location to where I was and we were one of the later ones off the plane meaning a longer wait in the dreaded passport control. The food was pretty ordinary as well. I can never understand that these flights are always full yet Qantas bleats about struggling to make ends meet and keeps dropping the quality of services.", "aircraft": "A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "H Boudjemai", "author_country": "United Kingdom", "date": "2014-08-12", "content": "I'm a short guy and the experience was unbearable for me. The seats are slim without much foam for back support. The legroom is impeached by the entertainment box attached to the seat with make seating straight impossible even for my short legs. The aisle seat's inconvenience are the entertainment box and the reduced aisle which will provide you a bumpy ride from other passing passengers or carts. If you think the middle seat is your saver. When you recline the seat is move forward which turn your knee as an entertainment tv stand. I would advise that you fly Qatar Airways Airbus or Boeing 777 where comfort is very satisfactory.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "H Zhang", "author_country": "China", "date": "2014-07-28", "content": "That was one of the best you could ever get on a long-haul flight. I was worrying about the seat before the flight because I am 5'9\" and a quite heavy weight. But once I got seated there was still space between me and the bar and the legrooms were still lots left.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Tony Regan", "author_country": "Singapore", "date": "2014-07-21", "content": "Cramped economy seat made particularly uncomfortable as entertainment system takes up considerable space in the foot well. Have to sit with legs at an angle to avoid the box. Exceptionally uncomfortable flight.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "I Blakely", "author_country": "Australia", "date": "2014-07-18", "content": "Qatar B777 long haul MEL-DOH experience was good. One of the better economy seats plus good service. However the new B787 (DOH-BRU return) horrible. Main problem is the entertainment system box which intrudes into legroom for A C D F G and K seat. It occupies about one third of the space directly in front of the seat. On one sector the middle seat was empty so sitting on an angle made it almost tolerable but on the return the middle seat was occupied and I had to squeeze my foot between the seat support and the curved sidewall. Other Qatar flights maybe but if it involves a connection in DOH to a 787 forget it.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "James Crocker", "author_country": "Australia", "date": "2010-08-14", "content": "Seated in 80A from MEL-SIN fantastic leg room as no seat in front of you and not an exit row so you do not have to pay for it. Family member was sitting in 80B and for economy seat this was pretty standard compared to other airlines besides for the fact there is a net to place you feet in under the seat in front. This makes it feel you have more leg room and is pretty comfortable. When seats recline the whole seat moves with you including the bottom part so this makes the seat seem to recline a bit more.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Vineet Garg", "author_country": "India", "date": "2014-07-15", "content": "This Boeing 787 has the narrowest seats I have seen in some time. Be prepared to knock your elbows with your co-passenger or if they are of large built they will spill over in your seat. Compared to the A330 seats of Qatar these are a nightmare. The leg room is also not good and once the person in front of you reclines you are done for.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Emil Nazri", "author_country": "Oman", "date": "2014-01-12", "content": "This is the best economy seat class. Took 2 flights from Muscat to Heathrow (transit in Doha) and I was still feel as fresh as ever when landed in T3. The seat is big enough for me and the leg room still has some space (I'm 5'8 btw). The food and cabin crew were superb.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Susan Freeman", "author_country": "Vietnam", "date": "2014-01-12", "content": "Extremely comfortable for economy. We really appreciated the kit (socks eye-mask earplugs toothbrush/paste). Food was above average for economy. Best of all was the in-flight entertainment system. Very large screens and a huge choice of films games tv shows.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "J Tinning", "author_country": "Austria", "date": "2014-01-12", "content": "The entertainment system was easier to use on this aircraft. The seats were very comfortable and had great legroom. Easy to access the seat and I will fly Qatar again!", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "royal-brunei-airlines", "link": "/seat-reviews/royal-brunei-airlines", "title": "Royal Brunei Airlines customer review", "author": "Andrew Parsons", "author_country": "United Kingdom", "date": "2014-11-19", "content": "The leg room on this plane was what stood out for me. The seat was a bit hard but you get a pillow and a blanket to compensate. The in-flight entertainment had many recent films of different genres to choose from good amount of seat width and a good seat recline. The food served in my opinion was fantastic with usually an asian option or western dish. The bigger windows on the 787 were amazing you get a fantastic view whilst not compromising the view of the other passengers.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "royal-brunei-airlines", "link": "/seat-reviews/royal-brunei-airlines", "title": "Royal Brunei Airlines customer review", "author": "Fadzhil Abu Bakar", "author_country": "Brunei", "date": "2013-04-20", "content": "BWN-DXB-LHR-DXB-BWN a long 17.5 hour flight the entertainment was a little bit outdated. But the seat I liked but it's very hard to get in or out from the seat so I recommend you to seat not next to the window.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "H Kang", "author_country": "New Zealand", "date": "2010-07-17", "content": "I had my first opportunity to fly this A380 operated by Qantas from Sydney to Singapore (approx 9hrs flight). The legroom was not enough and width of the seat was ridiculous as well.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dayne Weiss", "author_country": "Australia", "date": "2010-02-01", "content": "BNE-HKG. Had row 23j/k to myself. Excellent legroom in the bulkhead although having the divider meant no stretching out. Seat width suffered due to the tray tables being in the armrest - PTV's were fold out type which I prefer to seat back.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Dayne Weiss", "author_country": "Australia", "date": "2010-02-01", "content": "SYD-LAX Premium Economy seated in 34K. The amount of room in this bulkhead seat was excellent along with the ability to stretch out on the side lockers that every seat has on the top deck of the aircraft. Excellent AVOD and meals. For the 13hour+ flight premium economy is worthwhile as the is the extra cost over economy but is considerably cheaper than business.", "aircraft": "A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "J Tinning", "author_country": "Austria", "date": "2014-01-12", "content": "The Dreamliner had a lot of legroom and a fantastic entertainment system. The seats were comfortable and the headrest was fully adjustable. Generous recline also!", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Anil Tanwani", "author_country": "Nigeria", "date": "2014-01-12", "content": "Great seat comfort amongst all other middle east carriers. good food courteous staff. overall it was a relaxing journey from Lagos - Doha - Delhi. The bus transfers at Doha International airport are really tiring and wish something done about it on an urgent basis. The remote control for the in flight entertainment system was bit outdated and hard to use.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "J Tinning", "author_country": "Austria", "date": "2014-01-12", "content": "I was very comfortable onboard. I was able to charge my phone via USB on the tv screen. However I did have to place the pillow underneath me as the seat was a little hard.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "W Wichtig", "author_country": "Germany", "date": "2014-01-12", "content": "Whilst not five star it was nevertheless a seat one could live with or in.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "royal-brunei-airlines", "link": "/seat-reviews/royal-brunei-airlines", "title": "Royal Brunei Airlines customer review", "author": "Richard Vaughan", "author_country": "Australia", "date": "2011-06-10", "content": "The person in the seat in front had their seat reclined in my face the entire night from Dubai to Brunei consequently I had no choice as to repositioning my legs and the TV screen was now back in my face - uncomfortably claustrophobic. Moving to a standing position to squeeze out to go to the toilet was most awkward to say the least.", "aircraft": "Boeing 777", "seat_layout": "3x3x3", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "royal-brunei-airlines", "link": "/seat-reviews/royal-brunei-airlines", "title": "Royal Brunei Airlines customer review", "author": "Andrew Mair", "author_country": "New Zealand", "date": "2011-06-05", "content": "The seat was broken. The TV screen didn't work the lady in front reclined her seat jamming me in my seat. I couldn't put down the meal tray. An awful 3.5 hr red eye flight from Brisbane to Auckland. Beware cheap flight deals.", "aircraft": "Boeing 767", "seat_layout": "2x4x2", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "J Goonesinghe", "author_country": "United Kingdom", "date": "2009-12-04", "content": "Premium economy was excellent as I have a leg problem - only thing I had the back seat with a protruding wall to the left and could not get out when the seat it front was reclined and had to wake the passenger up. Return journey was better but still had difficulty getting out with the seat in front reclined. I did notice the second row from back had a larger space in front.", "aircraft": "A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Evie Stuart", "author_country": "Australia", "date": "2009-12-04", "content": "LAX-SYD in seat 51K. It's a bulkhead seat at the front of economy which means extra leg room. Was able to move my hand luggage bag to the floor to use as a foot rest which meant it was easier to sleep. It was easy to get out due to the extra leg room. Quick exit at the destination.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "M Bertram", "author_country": "Australia", "date": "2013-02-15", "content": "While the legroom isn't fantastic the seats are comfortable enough and the recline is nice. Certainly enough room for the short 3 hour flight that we took.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "C Andersson", "author_country": "Sweden", "date": "2012-12-24", "content": "Comfortable seats with lots of legroom. Qatar Airways entertainment system is real easy to handle.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "R Elliott", "author_country": "United Kingdom", "date": "2012-12-23", "content": "Qatar Airways service and food are a cut above most airlines. Boeing 787 the plane wasn't super clean the seats are kind of narrow especially with the IFE box at your feet. I think Qatar should explore installing a Premium Economy seat for people like me who can't necessarily afford Business class but are happy to pay a little extra for a humane amount of space on long haul flights.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "royal-brunei-airlines", "link": "/seat-reviews/royal-brunei-airlines", "title": "Royal Brunei Airlines customer review", "author": "S Ryan", "author_country": "Australia", "date": "2010-10-24", "content": "Row 58 at the back best seats I reckon with these last couple of rows only 2 wide meaning easy access when you want out for the loo plus a little quieter down here as well - there are no toilets down the back. PTV screen a bit small.", "aircraft": "B777", "seat_layout": "3x3x3", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "royal-brunei-airlines", "link": "/seat-reviews/royal-brunei-airlines", "title": "Royal Brunei Airlines customer review", "author": "Kenneth Chong", "author_country": "Malaysia", "date": "2008-11-15", "content": "Flew to HKG from KCH via BWN on a mixture of A319 and A320. These RBA workhorses are beginning to show their age. Seats are very stiff and headrest keeps sliding down. Legroom and width was generous but not very comfortable to sleep in. Entertainment was the means of drop down screens. Got a stiff neck from trying to follow the movie. Food and service was excellent. Too Bad the seats were somewhat stiff.", "aircraft": "A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Marco Rodriguez-Novas", "author_country": "Spain", "date": "2012-09-17", "content": "Madrid to Doha on Boeing 777-300ER. We got seats 28A/B/C/D. The food was fantastic and the crew on this flight was really friendly and young. The seat was really confortable and relaxing. Oryx Entertainment- system was really good. The only annoying thing on this flight was the menu. Instead of giving us a menu on paper they stopped the entertaining system and they put the menu on the screen. And after about 15 minutes you could use the entertaining system again.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "R Graham", "author_country": "United Kingdom", "date": "2012-09-09", "content": "LHR-DOH-BKK. My wife and I have travelled in aircraft with the same seat pitch (34\") before but never one so wide in economy (18.9\"). I am 6' 4\" tall and this was my most comfortable long haul flight ever. The ability to pre-book a row of just two seats was a bonus and made access even easier.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Susan Krygger", "author_country": "Australia", "date": "2009-11-11", "content": "I believed that when Qantas advertised changes in the Economy seating they were not clear in advertising it was only for the Premium Economy Seats. I found that the A380 was an uncomfortable flight as when the person in front reclines you are left hardly any leg room also found that the trays were smaller the toilets smaller. I would never fly with Qantas again as I found the ground staff rude and unhelpful when we complained that they had not put our party of 4 together they had even placed the two teenage girls in our party next to a young man which the ground staff explained that they could not make any seating changes we were lucky the flight crew were able to arrange other seating arrangements.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Sandeep Das", "author_country": "United Kingdom", "date": "2009-11-10", "content": "LHR-HKG and got upgraded to Premium Economy both ways and even with an Economy Class service it was very good. Seats very spacious especially as I am a big person. IFE had a great choice and easily to reach as in the side armrest. Recline was very good and let me sleep 8 hours straight on the return journey. Luckily I had row 35 both ways which was good as row 36 is missing a window.", "aircraft": "B747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Boris Orenic", "author_country": "Slovakia", "date": "2011-10-22", "content": "I'm 186 cm tall and I found the seats on QR's A320 really comfortable. Leg room is generous and the seats recline well. The seats on this plane seemed to be more comfortable compared to their B773ER seats.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Rameen Azmat", "author_country": "Canada", "date": "2011-08-10", "content": "Montreal to Doha and aircraft was very comfortable compared to other airlines. In terms of legroom it was excellent - it was 34 inches. The seat reclined pretty good.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Steve Tovey", "author_country": "United Kingdom", "date": "2011-06-09", "content": "There was ample legroom (I'm 6') even when the seat in front reclined and the IFE system was second to none. The recline was about right.", "aircraft": "BOEING 777", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "David O'Keeffe", "author_country": "Australia", "date": "2009-11-10", "content": "SYD-LAX. Had phoned through and paid for exit row seat on this flight and it was well worth the $160 AUD. The customer service officer on the phone said I'd be happy with this seat as the flight had been reconfigured. Was not too sure what she meant until I boarded and realised I had a premium economy seat. These seats are very comfortable and I enjoyed the extra seat width and elbow room. Service was fantastic and because we were seated directly behind P/E the drinks cart was not too far away. The seat itself is nice good recline (compared to regular economy) and not knocking elbows is good. TV and table all located in arm rests and easily accessible. As I had the window side of the seats there is the ability to squeeze shoes pillow between seat and wall. Only let down is lack of storage so accessing books/magazines or toiletries I needed to access the locker each time.", "aircraft": "B747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Simon Bott", "author_country": "United Kingdom", "date": "2010-10-25", "content": "I am a 6'2 broad guy and normally find airline seats uncomfortable and restricting on my knees - however Qatar economy seats are the best I have found yet comfortable and with enough space to stretch my legs out.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Mark Keohane", "author_country": "United Kingdom", "date": "2009-10-14", "content": "Premium Economy LHR-SYD-LHR A380. I had my eye on 38J and K (exit row rear right of the cabin) and managed to get them there and back. This gave us (me + wife) masses of legroom so that wasn't an issue. Recline is OK and we managed a decent amount of sleep though it still felt like airline sleep rather than truly restful sleep. Food was ordinary in truth though nicely served on linen china etc. Staff were excellent on three of the four legs. We were addressed by name on several occasions by smiling crew. On SYD-SIN leg the Customer Services Manager walked around and met everyone in the cabin shook hands and thanked us for flying with Qantas -then repeated this as we approached SIN! Premium Economy cabin is quite close to the tail so lateral movement is quite noticeable during turbulence. IFE is first-class; touch- screen intuitive interface and loads of choice. First time I've taken more than a passing interest. Only disappointment was that the screen has to be stowed during take-off and landing - precisely when the Skycam in the tail is at its most entertaining so you can't watch that part of the proceedings. And finally beware - while these two seats are the best in the cabin for legroom they are also the chilliest. This may be because they are near the galley which has to be cooled or it may be that it's next to the door - though I can't believe this would be the cause of a draught! In any case it was much warmer a few rows forward and we had to cover up well in the excellent blankets to avoid the worst of it and still there was an uncomfortably cool draught on our faces. This was true on both trips (both A380s but different aircraft). So while I'd recommend Premium Economy I'm not sure this is the best place to sit. The ultimate measure is that my wife suffered a lot less from her usual terminal jetlag (we've done this trip quite a lot) and said she would do it again which is not true of 'standard' Economy (there's no going back to Economy now).", "aircraft": "A380", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Richard Vanbrugh", "author_country": "United Kingdom", "date": "2009-10-06", "content": "Melbourne to London with Qantas and thought that as part of the One World Alliance and a BA Club card holder I would be allowed to choose my seat online - but was not to be. I requested an emergency exit seat with more legroom only to be told that I would have to pay an additional AU$160! However the services desk informed me that if I wanted an exit seat and sat by the window I would not have to pay anything at all - given that there was the section over the door sticking out which would result in my legs being slight angled but not in the way of the passenger next to me. Well worth it and saved me the money and I would recommend anyone wish for more legroom. Made getting in and out of the seat great and one needs to stretch the legs regularly on such a long flight.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "David Tjan", "author_country": "Netherlands", "date": "2010-09-22", "content": "DOH-LHR. New plane with nice relaxing interior and very comfortable seats in economy. 7 hours flight and felt comfortable no cramp in my legs good sitting position and able to sleep 4 hours. Good seat recline.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "royal-jordanian-airlines", "link": "/seat-reviews/royal-jordanian-airlines", "title": "Royal Jordanian Airlines customer review", "author": "J Wong", "author_country": "Hong Kong", "date": "2014-11-19", "content": "Legroom is ok for a 2 hrs flight from HKG to BKK. Meals for inbound and outbound is the same and boring just sandwiches.", "aircraft": "AIRBUS A330-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "royal-jordanian-airlines", "link": "/seat-reviews/royal-jordanian-airlines", "title": "Royal Jordanian Airlines customer review", "author": "Roberto Fontana", "author_country": "Italy", "date": "2009-01-19", "content": "Good legroom and seat recline liked the layout too. Only overhead screens (one every five rows). Overall a comfortable seat.", "aircraft": "A310-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Steve Clift", "author_country": "United States", "date": "2009-08-17", "content": "Half of the foot space under economy \"C\" aisle seats is occupied by an entertainment system box leaving room for only one foot. For added amusement the box gets quite hot. Seat pitch is 31\" and I'm 6' 1\" so there is negative knee-room. 14 hours of this: excruciating. Given a choice between entertainment and somewhere to put my left foot I'd take the foot-space in a heartbeat.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "Garth Freeman", "author_country": "Australia", "date": "2009-06-08", "content": "LAX-MEL Premium Economy. Similar experience to the old Qantas business \"Dreamtime\" seats just not as wide around the shoulders. Seats recline enough for comfortable sleep and are wide enough not to be troubled by your neighbour. Large size screens that are all armrest stored. Meal service is exceptional and better than many airlines business class. Pre take-off drinks linen tablecloths steel cutlery glass wine glasses china crockery fine wines even plunger coffee. At only 50% more than economy and less than half the price of business this is a product that I will use frequently.", "aircraft": "B747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Mark Wadham", "author_country": "France", "date": "2010-08-08", "content": "This is the first airline I have travelled with and not suffered from the discomfort of an economy seat.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Saakar Byahut", "author_country": "Nepal", "date": "2010-07-31", "content": "Good seat. 2-4-2 seating configurations on A330s are very good very spacious and easy to get out for toilet trips etc.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qantas-airways", "link": "/seat-reviews/qantas-airways", "title": "Qantas Airways customer review", "author": "G Bell", "author_country": "Australia", "date": "2009-02-07", "content": "Recently flew on the A380 run by Qantas. I was looking forward to the apparent improved comfort afforded by the A380. For economy I find their 747-400 superior. The leg room under the seat in front is much less there's some netting that you can put your feet into - useless. There is no room to store any extra luggage you may have under there and I'm not sure what the hype was about with the seat pitch? Just another note we flew with a toddler and whilst he was too big to use the bassinets 3 of the 4 were already out of order?!", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Mark Cowell", "author_country": "United Kingdom", "date": "2010-06-30", "content": "DOH-JNB-CPT and back. Seat afforded comfortable positions for eating viewing TV and rest. Indeed found myself sleeping for several hours on return overnight leg", "aircraft": "B777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Willy Fischer", "author_country": "France", "date": "2010-06-06", "content": "Paris CDG to Doha economy class. Probably the most comfortable economy class seat 18.9 inches width 33-34 inches pitchand a footrest. Personal TV screen with plenty of movies music etc. Crew very attentive efficient and genuine both on the ground and onboard. The whole experience is highly positive you feel relaxed and pampered even in economy class.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Dalwinder Singh", "author_country": "Singapore", "date": "2010-05-26", "content": "Compare to all other flights I've travelled this one is very comfortable in terms of leg room and comfort! Very fair for economy class!", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Michael Davies", "author_country": "United Kingdom", "date": "2009-11-10", "content": "Sat in 40B just at the point where the aircraft begins to narrow - but this didn't seem to impact on space. Easy to stretch out legs under seat in front. Be aware that window seats and aisle seats on the centre section have the AVOD box. Probably best economy cabin I've travelled in.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "J Keith", "author_country": "Netherlands", "date": "2008-12-10", "content": "FRA-DOH. Cabin extremely airy giving the passenger a very spacious and clean feeling. All the window seats have an entertainment box which is very uncomfortable in terms of legroom. Overall a very comfortable experience with excellent seat width.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Davide Zara", "author_country": "Italy", "date": "2008-08-20", "content": "MXP to SIN. The connection was really bad as we had to wait 7 hours in Doha airport. But fortunately we could sleep on both flights as the seats are great the entertainment system is full of movies in several languages and the food was good!", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "qatar-airways", "link": "/seat-reviews/qatar-airways", "title": "Qatar Airways customer review", "author": "Roger Dawe", "author_country": "United Kingdom", "date": "1970-01-01", "content": "Above average comfort with fairly wide seat. Seat pitch still a problem for taller people though.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "ryanair", "link": "/seat-reviews/ryanair", "title": "Ryanair customer review", "author": "Dan Fisher", "author_country": "United Kingdom", "date": "2015-08-02", "content": "The seats are hard and uncomfortable, at 6ft 3\" I struggled to fit in, and I had an aisle seat. Not much else to say, other than the colour scheme inside the planes is nauseating. That bright yellow needs to be got rid of! Priority boarding is a must.", "aircraft": "Boeing 737", "seat_layout": "3x3", "date_flown": "01-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "ryanair", "link": "/seat-reviews/ryanair", "title": "Ryanair customer review", "author": "H Martinez", "author_country": "United States", "date": "2015-08-02", "content": "Prebook a priority seat and ask for Row 16 which is the exit row. If no one else pays for and reserves an exit row seat you may be th eonly person sitting in the exit row even if the rest of the aircraft is packed. Exit row seats are not assigned to regular passengers. The leg room is great which compensates from the fact that none of the seats on Ryanair recline which is a good thing in that you never have the seat in front of you pressed against your face or run the risk of a passenger in front pushing back their seat while you are eating a meal or when you have a drink on the drop-down tray and it ends up on your lap. The thing you need to do with Ryanair is to know and follow the rules.", "aircraft": "Boeing 737", "seat_layout": "3x3", "date_flown": "30-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "5", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "ryanair", "link": "/seat-reviews/ryanair", "title": "Ryanair customer review", "author": "David Nolsoe", "author_country": "Canada", "date": "2015-07-11", "content": "Seats were comfy and clean. I'm 5'9 and my son is 6'1 and we had enough room. Seatback in front is recessed where your legs go so it provides more legroom. These seats do not recline.", "aircraft": "Boeing 737-800", "seat_layout": "3x3", "date_flown": "11-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "5", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "ryanair", "link": "/seat-reviews/ryanair", "title": "Ryanair customer review", "author": "S James", "author_country": "United Kingdom", "date": "2014-01-24", "content": "Ryanair seats are poor in that they do not touch or support your back from your shoulders downwards. they are fixed ie they do not recline which is a good thing so that the person in front does not end up in your lap. Pay the extra and get the emergency aisle rows it is well worth it.", "aircraft": "BOEING 737", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "5", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "ryanair", "link": "/seat-reviews/ryanair", "title": "Ryanair customer review", "author": "F Houiellebecq", "author_country": "United Kingdom", "date": "2014-01-12", "content": "Seats are not adjustable apart from one arm the inside one raising up. which means you have to squeeze past the initial arm when sitting down No pocket on the back of the seat in front to store or keep things while visiting the toilet. Advertising in every available place. No sick bag provision. Very little room to move when tray folded down.", "aircraft": "BOEING 737", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "K Abildskov", "author_country": "Belgium", "date": "2015-08-02", "content": "Best economy seats I have experienced in a long time. The entertainment box under the seat is gone, leaving room for a full stretch of my legs and I am fairly tall. I was in a middle seat. All in all a good and big improvement from the old economy seat.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "31-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "Vickie Trent", "author_country": "United States", "date": "2015-07-20", "content": "When we purchased our tickets, we were told that we would have 'bulkhead seating' for extra legroom if we paid $35 per seat per leg of our journey. I did this for four adults and explained that my father and I both had mobility issues and needed extra legroom. Once on the plane, we found that our boarding passes led us to the center four seats with no extra legroom. This occurred on both of the roundtrip segments. When I complained at the time of seating, I was told that the plane was full and the only extra leg space would have been the exit row, which we (understandably) were not eligible to sit it with disabilities. When we returned home, the person on the phone rudely told me that no extra leg room seats were available - and when I explained that I had an extra receipt showing that I had indeed paid the price - she replied that I would be refunded the money.. However, I wanted the service and I would have appreciated the respect that I deserved.", "aircraft": "A340-300", "seat_layout": "2X4X2", "date_flown": "20-06-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "Marc Kaufman", "author_country": "United States", "date": "2015-01-30", "content": "Premium Economy gives priority seating access to the SAS lounge fast security lines if boarding in Denmark Sweden Norway. somewhat better than economy meals free drinks (including alcoholic). I was able to sleep in the seat though I might have wished for lumbar support and more recline.", "aircraft": "AIRBUS A340", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "V Denninger", "author_country": "United States", "date": "2014-11-19", "content": "First time I flew SAS and I was disappointed all the way around. I fly transcontinental often so have lots of flights to compare with. The flight out of Newark to Oslo was awful all the way around especially made worse by the seats. The seats were a horror. Never again!", "aircraft": "AIRBUS A340-300", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "Barbara Trieschmann", "author_country": "United States", "date": "2011-09-19", "content": "These seats were not good. We were in row 34 of the economy section of the plane and we were very cramped. There is also no air vents and it was very warm in the cabin.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "Kelly Regan", "author_country": "Denmark", "date": "2011-04-05", "content": "We were the last row 42G/H. The seat pitch was smaller than those of the other seats in the aircraft.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "sas-scandinavian-airlines", "link": "/seat-reviews/sas-scandinavian-airlines", "title": "SAS Scandinavian customer review", "author": "Mike Adey", "date": "2007-05-20", "content": "When booking on International flights with SAS Airbus A340/A330 aircraft. You have seat selection with your booking. Book 31 A and B (vice versa on other side of aircraft) which is near exit door. A lot of foot space and comfort.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "saudi-arabian-airlines", "link": "/seat-reviews/saudi-arabian-airlines", "title": "Saudi Arabian Airlines customer review", "author": "Harish Thilakan", "author_country": "India", "date": "2015-08-02", "content": "Los Angeles to Chennai via Riyadh, the most comfortable Economy class seat I have been on. The seats were leather with generous leg room, seat pitch too was quite generous. The recline worked well and slid forwards as well as backwards - great sleep support though a tad more recline would've been great. I never usually manage more than 2-3 hours of constant shut eye on an airplane, but I managed to nod off for 6 hrs straight in this economy seat. Given the 3x3x3 config, the aisles were fairly large too. If I had to crib, it would be the small'ish size of the TV screen, the lack of AC power (USB was available) and how tight the seat pocket flap was!", "aircraft": "Boeing 777-300ER", "seat_layout": "3x3x3", "date_flown": "01-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "power_supply_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "saudi-arabian-airlines", "link": "/seat-reviews/saudi-arabian-airlines", "title": "Saudi Arabian Airlines customer review", "author": "M Qadeer", "author_country": "United States", "date": "2013-01-10", "content": "New York-Jeddah-Islamabad. Flight was full. Nice clean aircraft food just average. They have an open self service snack bar in the rear of the aircraft. sandwiches juices soda and fruit like banana apples and peaches. At Jeddah we had a 10 hours layover. Had to haggle with the staff at the airport for the dinner vouchers. Only reason I will fly this airline again is its low price.", "aircraft": "BOEING 777-200", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "saudi-arabian-airlines", "link": "/seat-reviews/saudi-arabian-airlines", "title": "Saudi Arabian Airlines customer review", "author": "Hani Alahdal", "author_country": "Saudi Arabia", "date": "2009-09-12", "content": "In this old aircraft they have configured the upper deck to be Y class - hence the 3x3 configuration. Narrow width and pitch. No PTV's. Old interior and limited amenities.", "aircraft": "B747-300", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "saudi-arabian-airlines", "link": "/seat-reviews/saudi-arabian-airlines", "title": "Saudi Arabian Airlines customer review", "author": "Hani Alahdal", "author_country": "Saudi Arabia", "date": "2009-09-12", "content": "In this small regional aircraft it was a pleasant experience. The seats were dark/light blue and leather that gave a nice feel.", "aircraft": "Embraer 170", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "silkair", "link": "/seat-reviews/silkair", "title": "SilkAir customer review", "author": "William Lay", "author_country": "Indonesia", "date": "2015-06-18", "content": "Took SilkAir again from SIN-SUB and SUB-SIN on MI225/226. The new WIFI Inflight entertainment was very nice and there is a booklet to tell us how to connect and it is helpful - although you may be confused for first time user. They also played shows on the overhead screens (without sounds though). Seat was comfortable and with good recline and plenty of legroom for tall people.", "aircraft": "A320-200", "seat_layout": "3x3", "date_flown": "18-09-2014", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "silkair", "link": "/seat-reviews/silkair", "title": "SilkAir customer review", "author": "L Chia", "author_country": "Singapore", "date": "2015-01-28", "content": "Took Silkair for the first time from HAN-SIN on MI653. Before the aircraft took off the FA walked down the aisle with wet towels which was pleasant. After the seat belt signs were off the FA came around for drinks - water beer or orange juice. I was trying out their new WIFI inflight entertainment and encountered some problems but the FA was very helpful and helped troubleshoot the problem and I got my entertainment on my phone! They also played shows on the overhead screens (without sounds though). Food was good. After meals the FA came around with coffee/tea and another round of drinks before landing. Although the flight was slightly delayed it was a pleasant journey and I would fly with them again.", "aircraft": "AIRBUS A320-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Timotheus Krahl", "author_country": "Malaysia", "date": "2015-07-25", "content": "Very nice seat, you were able to move the cushion back and forth and not only the backrest. Did not see any power outlets other than the USB, but was not in need for it. However the iPod function does not work as I hoped, it picked random songs from the phone, no AirPlay.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "25-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "power_supply_rating": "3.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "T Krahl", "author_country": "Malaysia", "date": "2015-07-25", "content": "The cabin was a bit worn out, Singapore Airlines is currently retrofitting all of its 777 and my flight was just the \"wrong\" plane. They will soon introduce Premium Economy on the route to Sydney, so getting a retrofitted plane will be a safe bet on this route starting in middle of August.", "aircraft": "Boeing 777", "seat_layout": "3x3x3", "date_flown": "25-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "A Butler", "author_country": "United States", "date": "2015-07-15", "content": "Los Angeles to Tokyo. The legroom and footrest were really comfortable. For dinner, I had the pork chop, which was the best airline food I've had. On the tv, they had many selections of music, movies, shows and much more. The service was also excellent.", "aircraft": "A380", "seat_layout": "3x4x3", "date_flown": "15-12-2014", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Ian Chow", "author_country": "Singapore", "date": "2015-07-13", "content": "Large leg room. On the 2nd deck, there's even a personal side compartment for passengers to store their personal belongings. Comfortable seats with neck support and ample room to move every once in awhile.", "aircraft": "A380", "seat_layout": "3x4x3", "date_flown": "13-06-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "C Waugh", "author_country": "Australia", "date": "2015-07-09", "content": "I love Singapore Airlines - however having flown twice out of Melbourne I don't understand why they out such an old aircraft on this route. Sub standard seating and entertainment and the plane looks shabby. Flying out of Singapore is a different story - newer aircraft and a completely different flying experience. Saying that, Singapore Airlines service is fabulous and they do a lot with the Y class product - just wish they flew newer aircraft out of Melbourne! What's with people who recline seats in economy?", "aircraft": "Boeing 777-300", "seat_layout": "3x3x3", "date_flown": "09-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "power_supply_rating": "2.0", "seat_storage_rating": "2.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Adam Koh", "author_country": "Singapore", "date": "2015-06-22", "content": "HKG-SIN flight was great. The amount of legroom was good for me and the IFE was fantastic. The seats were great, comfortable and could recline decently. Service could be better as they looked tired. Overall, it is a great airline to fly with!", "aircraft": "Boeing 777-200", "seat_layout": "3x3x3", "date_flown": "22-12-2014", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "William Lay", "author_country": "Indonesia", "date": "2015-06-18", "content": "Singapore-Surabaya. The seat is very comfortable and the seat is well-cushioned and enough leg room for tall people. The entertainment is very good with latest movies and good flight map information provided.", "aircraft": "A330-300", "seat_layout": "2x4x2", "date_flown": "18-05-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "power_supply_rating": "4.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Duncan Kauffman", "author_country": "Australia", "date": "2015-06-17", "content": "Leather headrest wings were very comfortable indeed. Excellent amount of space in the overhead lockers. Good seat pitch. Folding tray table designed cleverly. Only drawback is lack of touchscreen functionality on VOD, which required using the handset whose buttons had begun to lose their responsiveness. Overall a great economy class seat.", "aircraft": "A380", "seat_layout": "3x4x3", "date_flown": "16-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Jordan Ng", "author_country": "Singapore", "date": "2015-06-13", "content": "Access to aisle was not very accessible. The in-flight entertainment would make up for it.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "13-12-2014", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "John Nowlan", "author_country": "Canada", "date": "2015-01-28", "content": "Seats have the least legroom I've ever experienced. Clearly designed for short people. The in-seat TVs are a good size but controls confusing. They need touch screen.", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "K Lo", "author_country": "Hong Kong", "date": "2014-11-19", "content": "The seat is very comfortable and the seat is well-cushioned and enough leg room for tall-people. As the flight is from Tokyo to LAX so the temperature is very high for non-Japanese. Wide selection for PTV and catering is very good and they have a good Japanese bento for inflight meal.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "P Borschberg", "author_country": "Singapore", "date": "2014-11-19", "content": "SIA must have some of the smallest economy seats in the sky! I have had better ones in budget airlines. Very uncomfortable narrow and not enough leg room. The only thing going for it was the size of the monitor.", "aircraft": "BOEING 777-300", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Harsh Mehta", "author_country": "India", "date": "2014-03-03", "content": "B777-200ER: Economy Class. (BOM-SIN). Comfortable seats with quite satisfactory leg room. Recline angles need improvement as the seats must recline to comfort during long haul flights which seems to be missing.", "aircraft": "BOEING 777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "J Barnes", "author_country": "United Kingdom", "date": "2014-01-13", "content": "These seats were very uncomfortable. They didn't seem to have any padding and were really hard. I had back trouble for a week after both trips London/Singapore Singapore/London. The head rests were also uncomfortable. I travelled on the A380 in March 2012 and that one was better. A number of passengers were saying the same thing. Apart from that the plane felt very spacious and the service wonderful.", "aircraft": "AIRBUS A380", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Michael Lovatt", "author_country": "United Kingdom", "date": "2014-01-12", "content": "The A380 economy seat even in the $50 surcharged premium seats are fitted with very thin cushions to save weight. They are ok for a short flight of 1-2 hours but not at all comfortable for 13 hours long haul.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Huy Vu", "author_country": "Vietnam", "date": "2014-01-12", "content": "Singapore-Male. The seat is quite comfortable with wide space. The entertainment is excellent with latest movies and music I can keep track where I am by flight information. The food is good not good as Malaysia Airlines but the attitude of the crew when they serve you meals is excellent.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "R Woodward", "author_country": "Australia", "date": "2013-04-20", "content": "First of all if you are planning on flying the A380 with SQ I would suggest you get in early and book an upper deck seat. The cabin is much quieter than the main deck making it easier to sleep etc on long trips. The aircraft appeared to be new and was very clean and tidy inside. As for the seating itself economy class is not as comfortable as I expected with the seats feeling somewhat smaller and more cramped then the cozy older generation seats in the SQ B777-200 that flies from Singapore to Manila. The entertainment system food customer service however were all excellent on all my SQ flights. Being a rather small asian framed person I think it would be quite difficult for a 6ft European to travel long distances in the SQ A380 economy class but I doubt any other carriers would offer anything better without having to pay for business class. In terms of seat width legroom and access these seats felt no better than the Jetstar A330 that also flies Melbourne-Singapore. All in all I would probably take SQ again on my next business trip to Asia given their competitive pricing at the moment (SQ is at least $300 cheaper than Philippine Airlines when travelling between Aus and Phil). Changi airport is always a pleasure to use and as mentioned before the customer service with SQ is very good on and off the aircraft.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "I Hamilton", "author_country": "Australia", "date": "2013-01-22", "content": "I was pleasantly surprised at the level of comfort of the cattle class seating. I was travelling with my wife and we were fortunate enough to have a row of 3 seats to ourselves on both legs of the flight. While this allowed us a deal more comfort I have not factored this into this review. My score is based on the overall comfort of a single seat. The A380 is a very comfortable and quiet aircraft service of cabin staff was exceptional food was good however the entertainment selection onboard was perhaps not as varied as I had expected.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "A Percy", "author_country": "United Kingdom", "date": "2013-01-18", "content": "We were put in the downstairs cabin - real cattle class. When the person in front reclined their seat when I was eating the tray hit my stomach. I am not a big person. Screen was so close to my eyes it gave me a headache after less than an hour. Getting out was a real challenge even though I had an aisle seat. There was no room to stand upright or even close to upright so I was at an angle of 45 deg and had to support my weight on one arm. Very disappointed.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Martin Dufton", "author_country": "Australia", "date": "2013-01-01", "content": "I don't get it. The best plane and they come up with the single worst most uncomfortable seats ever. Not sure what they were thinking but next holiday we are going Qatar Airways simply for the comfort factor.", "aircraft": "AIRBUS A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Jacques Zimmer", "author_country": "France", "date": "2012-12-24", "content": "Frankfurt-Singapore return. Very hard seat on upper deck poor recline very uncomfortable impossible to sleep.", "aircraft": "AIRBUS A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "James Stirling", "author_country": "United Kingdom", "date": "2011-10-22", "content": "Singapore Airlines split my family up despite booking several months in advance for a round trip from Heathrow to Singapore. The plane is quiet and food was quite good too. I thought the seating was poor because it is obviously designed with no thought to Westerners that are tall or full bodied and seat legroom is worse than other airlines. The service from the cabin crew was clinical and without a smile most of the time. In future I will not use Singapore Airlines.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Dan Benhamou", "author_country": "Singapore", "date": "2011-10-22", "content": "I got the last seat on the plane furthest back. Avoid this seat at all cost - no seat recline at all! Conclusion unless you are in first or business class go somewhere else and do not pay a premium for a company which in fact does not provide you any extra service / experience.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "James Lo", "author_country": "Indonesia", "date": "2011-10-22", "content": "Similar to some earlier comments the seats were really hard unlike SQ's 777-300ER that I normally flew. The only advantage of flying this A380 is you notice less noise on the cabin. The mood lighting was not that great because it was set only to red and orange LED all the time. My seat was on the upper deck with less seats and less people. I think it is always better to choose such seats. Being seated at the last two rows nearby the toilet (82E) might not be really pleasant due to the smell.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "U Sugianto", "author_country": "Singapore", "date": "2011-09-05", "content": "The new SQ seats are hard. I fly regularly the SIN-Paris leg on Economy and after 5-6 hours my rear is just numb I have to get up to let the blood flow. Not only is the seat hard but the extremely limited incline of the backrest only allows your back to rest in a technically still sitting position. And that is hard for a 12-13 hour journey. I don't understand how SQ could have gotten this part so wrong.", "aircraft": "A380", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Calvin Nagra", "author_country": "New Zealand", "date": "2011-07-28", "content": "B777-300ER AKL-SIN and B777-200ER SIN-DEL. The 777-200 Economy Class seat was nice and square shaped meaning that it was not narrow like the new Singapore Airlines Economy Class. And it had more leg room and better lumbar support. I think the older Economy Class is much better than the new one.", "aircraft": "BOEING 777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Sue Howie", "author_country": "South Africa", "date": "2011-05-23", "content": "Fell far short of the standards expected on Singapore Airlines. Two weeks later my knees still ache.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Adam Guerin", "author_country": "United Kingdom", "date": "2011-05-23", "content": "I prebook my seat Row 42 or 43 as I use the toilets frequently due to a medical condition. I always find that the seats are solid yet not uncomfortable. Plenty of luggage storage above the seat and accessibility easy too. Egress from the seat is easy and the service is second to none.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "M Goh", "author_country": "Singapore", "date": "2011-04-06", "content": "Being small I find the width of the seat quite uncomfortable. Did not recline my seat because of children seated behind. Once the seat in front is reclined the space is even more restricted and stepping out of your seat proved more challenging. If I can help it will not fly on A330 but unfortunately it's the kind of aircraft that SQ flies for the Taipei route.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Casper Yap", "author_country": "United States", "date": "2011-04-05", "content": "The 747 is an old product I find the seats small compared to the newer 777 by SQ. I like the arm rests folds up and I managed to lie flat over 4 seats.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "south-african-airways", "link": "/seat-reviews/south-african-airways", "title": "South African Airways customer review", "author": "J Lawrence", "author_country": "United States", "date": "2015-05-30", "content": "Avoid at all costs seats 37A/B and 38A/B. Row 36 in economy is reserved for families with babies and so row 36 on the left side of the aircraft is shifted back several cm. As a result row 37 and row 38 have much much less legroom. My knees were pressing into the seat back of row 36 for the entire trip (14+ hours) and the situation was made much worse by the fact that the person seated in 36A jammed the seat all the way back as far as she could giving me even less leg room. My seat mate was a large tall gentlemen and he suffered far more than I did. For both of us the seats in row 37 were claustrophobic. Couple that with the fact that both seats in row 36 have boxes under them that restrict the amount of room people in row 37 have to stretch their legs and you've got the recipe for a very uncomfortable ride.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "J Weiss", "author_country": "Canada", "date": "2011-04-05", "content": "The padding was thin and I needed to use the pillow as a lumbar support. The combination slide-forward/recline is a good compromise that limits intruding into someone's space when reclining your seat. I wish they would have stuck with the 34 inch pitch found on their 777-200's. Those extra two inches really do make a difference.", "aircraft": "Boeing 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "south-african-airways", "link": "/seat-reviews/south-african-airways", "title": "South African Airways customer review", "author": "Pascal Johnstone", "author_country": "United States", "date": "2014-11-19", "content": "Mediocre seat. Flew from JFK to JNB. Very little legroom but good recline.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "south-african-airways", "link": "/seat-reviews/south-african-airways", "title": "South African Airways customer review", "author": "W Bowden", "author_country": "South Africa", "date": "2014-01-12", "content": "Very comfortable seat very large leg room good food good choice of entertainment and very hospitable crew. Definitely is a must fly!", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "south-african-airways", "link": "/seat-reviews/south-african-airways", "title": "South African Airways customer review", "author": "W Bowden", "author_country": "South Africa", "date": "2014-01-12", "content": "The seat was slightly harder than I remember but was still comfortable the entertainment system was one of the best I've ever seen with large screens. They also had three meal options as opposed to two. If you're looking for a good low cost carrier definitely fly SAA!", "aircraft": "AIRBUS A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Michael Laws", "author_country": "Australia", "date": "2010-12-15", "content": "The flight attendants were very kind and the food was good but the seats were like sitting on a rock. It was extremely cramped and I found it extremely difficult to sleep during the flight. I'm of a small stature and even I felt cramped. The in-flight pillows and blanket were scratchy. Their Boeing 777-300ER's are slightly better. If you ever go in economy sit on the in-flight pillows to create blood flow but use your own pillow or a jacket for your head if you are going to try to sleep on the flight.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "1", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Marshall Davies", "author_country": "Australia", "date": "2010-12-15", "content": "Cramped narrow hard seats made even more constricted by having the AVOD remote in the side of the armrest. After 2 hours of our MEL-SIN flight both my wife & I were uncomfortable & I resorted to sitting on my pillow for the remainder of the flight. Awkward to get out of during he flight due to the tight seat pitch.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "south-african-airways", "link": "/seat-reviews/south-african-airways", "title": "South African Airways customer review", "author": "Joy Clift", "author_country": "United Kingdom", "date": "2010-09-22", "content": "Seat was okay got the bulkhead which was very good meant a good deal to have extra legroom. SAA's food still comes up tops servings very generous as is the drink. (Nice to see the amarula as a South African). There was no inseat entertainment.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "south-african-airways", "link": "/seat-reviews/south-african-airways", "title": "South African Airways customer review", "author": "C Vermeulen", "author_country": "Netherlands", "date": "2010-09-21", "content": "Economy class from Frankfurt to Johannesburg return. We were traveling with 4 people and seated in the middle row. I found the seats to be comfortable the recline was ok. Even with the person in front of me reclined there was still enough room to move about and to get in and out of your seat easily. I enjoyed about 6 hours of sleep during the flight.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Catherine Harkess", "author_country": "Singapore", "date": "2010-06-22", "content": "As a PPS Solitaire member that flies extensively all over the world in all classes I can say that the service has declined within the last 18 years. Find the new A380 economy seats incredibly hard and uncomfortable with poor pitch and lousy legroom for long journeys far prefer the old seats. SQ heats the cabin more than comfortably. Seem to offer the same food for the same route month after month after month. Far too popular so no longer can get choice of seats better value for money out there.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "John Burlin", "author_country": "United Kingdom", "date": "2010-06-06", "content": "I am 6'4 which is the only reason I am giving the seat a fair rating. It was at least as good as I expected and if I had not had my kids with me I could have gone for a preferred seat at a very low extra of $50.Be prepared to do lots of sideway sitting and stretching if you are 6' plus. SQ experience more than compensated for any legroom shortage though.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Mark Sarakis", "author_country": "Australia", "date": "2010-01-14", "content": "Upper Deck : Paid extra to book 71A & C which have no seats in front of them. While this is good there is limited (a small locker usually filled with blankets or other equipment) to no overhead storage and you either have to place your cabin bags in lockers further back (making them difficult to retrieve inflight and on landing) or hope the crew will place them in the crew cupboard in the bulkhead area (some are happy to and some are not!). There is no window at these seats and also no side storage bins. Most significantly the seats are next to the bulkhead section where the baby bassinets are located (there were one or more screaming babies on each leg!). It may be advisable to go with similar seats further back where you may only have people milling around waiting for the toilets.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Mark Sarakis", "author_country": "Australia", "date": "2010-01-14", "content": "Had seat 59K (last row window). I found the B777 seats more comfortable (width and padding) than those of the A380. With no seat behind you can put the seat back at any time without worrying about others behind you. The bulkhead section nearby houses a galley (no toilets) and while there is some noise it tends only to be noticeable at meal service times. As the last 2 rows are only 2-abreast there is only one person to get past when getting out of your seat (I tend to prefer a window on longhaul as I have a broad upper body and so always tend to get bumped into by passersby on the aisle).", "aircraft": "B777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "John Whiting", "author_country": "United Kingdom", "date": "2010-01-11", "content": "A380 LHR SIN and return. Upper Deck Seats 71 A and C. These are \"preferred\" seats and need to be booked in advance on the SIA website for a charge of $50 per sector. Well worth the extra as there is no one in front of you and the emergency exit does not intrude from the side (as it does on a 747). I think these are actually better that the exit seats further back on the upper deck as no one came up and stood in front of us on either flight whereas further back people milled around waiting for the toilet. The toilets next to our seats were for business class and curtained off so no one came to look out of the window from there. Seat was OK on the outward journey but felt quite hard and was somewhat uncomfortable towards the end of the return flight (This was probably because I had already sat on a 777-200ER for 10 hours with very hard seats!). Flight felt quite hot on the way back (although there were several people with blankets and jumpers so it may just have been me. I did discover 2 fresh air vents around the emergency exit door which improved matters considerably so it is worth looking for these. A380 noticably quieter that the 777. Food and service excellent as was the AVOD. I woulld certainly choose this airline/aircraft/seat in the future if at all possible.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Lawrence Walsh", "author_country": "Australia", "date": "2010-01-11", "content": "The economy class seats on the A380 are extremely hard - almost unbearably so for a long haul flight. Based on the hardness of the seats alone I would not fly on this aircraft again. We paid an extra charge to sit at the front of the upper deck economy cabin - do not waste your money - the aircraft windows are not aligned to these seats there is no side storage bin no above storage making it inconvenient to store items for take off and landing and no footrests. The only advantage is it is easier to get up from your seat. Service was not great for Singapore Airlines - and the hard seat - awful!", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "M Muller", "author_country": "Australia", "date": "2010-01-11", "content": "The footrest makes it hard to stretch your feet out underneath the seat in front of you also there is a bar underneath the seat in front of you making it hard to get your legs comfortable.", "aircraft": "B777-300W", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "John Whiting", "author_country": "United Kingdom", "date": "2010-01-10", "content": "SIA 777-200ER SIN-AKL and CHC-SIN (all the SAI 777-200 planes to New Zealand are the ER type). Seat pitch was good. The problem was the hardness of the seat and a ridge running accross it. The padding was very thin at the back and probably old and compressed (I pulled the seat cushion up to have a look) and there is a pneumatic cushion at the front of the seat so that you can change the thigh support (via a small button on the front left of the seat cushion operating a valve. There is also a similar pneumatic lumbar support). The problem was firstly the hardness of the seat and secondly the junction between the foam and this pneumatic cushion which caused a ridge that cut into my upper thighs. The overall result is a very uncomfortable seat. Both flights had the full AVOD system which was nice and service was good (but not as good as on the A380) as was the food. The seat would not put me off flying SIA again as the A380 was good and staying overnight at Changi was excellent (40 minutes from aircraft arriving at the gate to checking in at the airport hotel and fantastic and incredibly cheap food at the food court on B2 level) but in future I'd try to fly on the 777-300ER which I believe has the same seats as the A380.", "aircraft": "B777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "S Borggren", "author_country": "United Kingdom", "date": "2009-12-04", "content": "Flight in Y class SIN-PER was a miserable experience for 5 hours on the A330-300. The seat pitch was impossible for a tall person like myself.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Michael O'Grady", "author_country": "Australia", "date": "2009-12-04", "content": "MEL-SIN and SIN-MEL A380 service. I found the aircraft cabin to be very clean and spacious and the service standard very good. The first sector was on the main deck seat 48K (window) 3x4x3 and the next seat on the upper deck 74K (window) 2x4x2. The seats were well designed and ergonomic however the seat cushion was extremely hard probably the worst I have experienced on a longhaul flight. After two hours I was in pain and had to stand up. The seats have foot rests but these are almost useless for a tall person and when those in front are fully reclined it it almost impossible to get out without the people beside you getting up. The upper deck seating configuration in economy is generally much more pleasant typical of A330/A340 cabins.", "aircraft": "A380", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Chris Frauches", "author_country": "United States", "date": "2009-12-04", "content": "SIA's economy class seat on their B747-400 looks very elegant-with useful adjustable head- rests. Seat-pitch and reclining is generous for economy. However seat-width could be an inch or two bigger. Also padding at the lower-back definitely lacked. All in all an acceptable seat.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "spirit-airlines", "link": "/seat-reviews/spirit-airlines", "title": "Spirit Airlines customer review", "author": "T Martin", "author_country": "United States", "date": "2015-07-01", "content": "Spirit Airlines A319s still have the 'older' style seats that have moveable headrests and recline. The seats are comfortable, but are very cramped for anyone over 5'8\". My knees were touching the seat in front of me. However, for the price I'll put up with the cramped space for a few hours. Spirit does not offer Wi-Fi or any IFE, so there are no big boxes under the seat taking legroom - are we really that much of an addiction society that we need IFE and Wi-Fi on planes??", "aircraft": "A319", "seat_layout": "3X3", "date_flown": "01-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "9.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "spirit-airlines", "link": "/seat-reviews/spirit-airlines", "title": "Spirit Airlines customer review", "author": "C Wenzel", "author_country": "United States", "date": "2015-06-28", "content": "I'm 5' 10\" (but very skinny) and I had no problems whatsoever getting comfortable. On my way to my destination (PHL-ORD) my seat did not recline, but space was adequate. On the way back (ORD-PHL) the seat did recline, and again I was comfortable. The seats were moderately worn/ugly and not particularly cushy (especially the backrest) but the headrests do move around a bit. Perfectly acceptable for short flights; I'd keep it to a max of maybe 4 hours, any more than that and you probably won't be comfortable.", "aircraft": "A319", "seat_layout": "3x3", "date_flown": "28-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "5", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Michael O'Grady", "author_country": "Australia", "date": "2009-12-04", "content": "MEL-SIN and SIN-MEL A380 service. I found the aircraft cabin to be very clean and spacious and the service standard very good. The first sector was on the main deck seat 48K (window) 3x4x3 and the next seat on the upper deck 74K (window) 2x4x2. The seats were well designed and ergonomic however the seat cushion was extremely hard probably the worst I have experienced on a longhaul flight. After two hours I was in pain and had to stand up. The seats have foot rests but these are almost useless for a tall person and when those in front are fully reclined it it almost impossible to get out without the people beside you getting up. The upper deck seating configuration in economy is generally much more pleasant typical of A330/A340 cabins.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "E Irick", "author_country": "Germany", "date": "2009-11-10", "content": "SIN-MEL didnt realise the configuration of the aircraft was 3x4x3; I would not choose a window seat again as getting up to walk/use restrooms was very difficult and at times impossible. Really liked the footrest and the seat when reclined slid forward slightly. But being trapped in the window seat with person in front fully reclined was a truly horrible experience.", "aircraft": "A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "spirit-airlines", "link": "/seat-reviews/spirit-airlines", "title": "Spirit Airlines customer review", "author": "Steve Murphy", "author_country": "United States", "date": "2013-01-03", "content": "I fly at least 3-5 times a year for at least the past 20 years. This was by far the worst experience as far as airline seat comfort I've experienced to date. The leg room was so little that my knees remained wedged against the seat in front of me the entire time when the girl sat in the middle seat she said \" wow thankfully I'm not claustrophobic \". The seat was so uncomfortable that I wouldn't fly this airline again for free.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Peter Schoenholzer", "author_country": "Australia", "date": "2009-11-10", "content": "In the back section of the aircraft where the space gets smaller (2x3x2 seating) aisle seats on 2 section very little leg room. I would recommend this seats to people small in stature. The new seats are not as comfortable as the old ones.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Martin Jones", "author_country": "Australia", "date": "2009-10-12", "content": "Upper deck economy seating is good as only 2 seats next to window with generous storage area next to window seat. Found seat to be uncomfortable after a few hours due to little lumbar support ended up with sore back. seat backs felt hard and recline was not as good as other economy seats.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Michael Schade", "author_country": "Singapore", "date": "2009-10-06", "content": "Economy class 11hrs from Singapore to Johannesburg. One of the most uncomfortable seats I've experienced in 30 years of flying long haul. This seat is a nightmare for any flight beyond 3 hours.", "aircraft": "Boeing 777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Ioannis Katsidonis", "author_country": "Singapore", "date": "2009-09-20", "content": "B747-400 felt much older that the usual 777 or A330 well below standard for SQ. Seat felt smaller and more uncomfortable compared to other SQ flights. IFE screen was useless as colors washed out and once the person in front reclined her seat it was almost impossible to watch anything on it.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "J Wong", "author_country": "Hong Kong", "date": "2009-09-20", "content": "The seat pitch and width are very satisfactory. The seat reclines slightly to the back and the seat cushion moves forward when it is fully reclined - excellent. The angle of the movable AVOD screen is large enough for me to see it clearly. The aircraft has installed footrest to each seat but I didn't use it because I am not tall. AVOD system was marvellous as there are many selections of programmes and applications and screen resolution is high.", "aircraft": "A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "J Massey-Green", "author_country": "New Zealand", "date": "2009-03-03", "content": "Sat in 79A. Positives - Window seat has a large locker between the window and the seat meaning that I did not have to get up at all through the flight for laptop/book/iPod/etc. Seats A and C share a 110/240 volt power socket meaning I could watch video on my laptop the whole trip and resting the laptop on the lid of locker meant the laptop could still be open while I ate the meal. Negative - I ended up with very sore shins as when I slept I slid forward and my shins were resting up against the 'footrest'. I tried using the footrest but found it too high to be comfortable - probably a little better for those under 6 foot.", "aircraft": "Airbus A380", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Shirley Shih", "author_country": "New Zealand", "date": "2009-01-19", "content": "Seats 58A 58K 59A 59K have extra room between the seat and the wall of the airplane - seat layout in the last two rows is 2x3x2.", "aircraft": "Airbus Boeing 777-200ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "singapore-airlines", "link": "/seat-reviews/singapore-airlines", "title": "Singapore Airlines customer review", "author": "Christian Sagmeister", "author_country": "Austria", "date": "2009-01-13", "content": "I´ve had seat 54H on Flight SIN-LHR. There is lots of legroom beside the emergency exit but no footrest. Personal TV is stowed inside the seat.", "aircraft": "Airbus A380", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "srilankan-airlines", "link": "/seat-reviews/srilankan-airlines", "title": "SriLankan Airlines customer review", "author": "Chris Young", "author_country": "United Kingdom", "date": "2008-01-01", "content": "Plenty of legroom. No footrests on outbound but there was on return. Compared with most economy seats this was very good. Seats reclined to a comfortable position to sleep. All controls for entertainment easily accessible in front of you also screens tilt to suit your needs.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "sunwing-airlines", "link": "/seat-reviews/sunwing-airlines", "title": "Sunwing Airlines customer review", "author": "D Deayton", "author_country": "Canada", "date": "2015-07-29", "content": "Flight Toronto to Vancouver was fine. Return flight leaving Vancouver at 11:15pm was delayed 4 times. Many of the passengers arriving late for check in were allowed to get on the only other flight. Those if us who were earlybirds were denied that option. The last of 4 flight delays was due to a late crew member. Unacceptable! 10 hour delay. Employee could not answer any questions from dissapointed customers and contradicted Sunwing policy on their website as far as reimbursed expenses for hotel etc. Contradictory info was provided at the 7 hour delay mark. Policy says no hotel provided but employee said just submit a receipt. Didn't trust her on that one. Her supervisor eventually attended to deal with complaints and was not helpful at all. Will not fly with Sunwing Airlines again. They provided photocopied $75.00 vouchers for future flight which will be used for lighting our fireplace this winter.", "aircraft": "Boeing 737", "seat_layout": "3x3", "date_flown": "29-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "FamilyLeisure", "overall_rating": "2.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "power_supply_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "0" }, { "airline_name": "sunwing-airlines", "link": "/seat-reviews/sunwing-airlines", "title": "Sunwing Airlines customer review", "author": "Nicole Pasch", "author_country": "Canada", "date": "2014-01-12", "content": "Being in row 5 middle-seat was a tight squeeze; no legroom to speak of and the TV screen is too close and placed at an awkward position to thoroughly enjoy watching it. My husband had the window seat and measuring over 6 feet tall he felt very cramped.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "G Gorgerat", "author_country": "Switzerland", "date": "2015-05-30", "content": "On RJ100 the seat rows 7/8/9/10 offer no space for luggage in the cabin. Seat 6F the view is obstructed by the engine and noisy. If you have to put your luggage under the seat you have no more space for your feet.", "aircraft": "RJ100", "seat_layout": "2x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "T Auger", "author_country": "United Kingdom", "date": "2015-05-30", "content": "I am in Seat 11b Zurich to LHR. For some reason Swiss in their infinite wisdom put A319 in old seat fit out on Friday pm Heathrow flight. Seat pitch is terrible combined with gate staff taking all small 2nd bags for hold even when website clearly states 2 items of hand luggage!! Don't use Swiss if ur a time conscious and cost conscious business traveller- there are better other carriers! Having used Swiss for years - disappointed.", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Hedwig Schuessler", "author_country": "Switzerland", "date": "2014-11-19", "content": "My worst ever experience with a non low-cost carrier. I flew from ZRH to SIN and the 12 hours were a nightmare. No leg space uncomfortable seat reclining position not worth mentioning. I am a frequent flyer - only on one occasion I had a worse seating: with a low-cost carrier from BCN to ZHR. Swiss: Never again!", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Konrad Brynda", "author_country": "Switzerland", "date": "2014-11-19", "content": "Although less comfortable than at the times of Swissair Swiss has fairly good economy seats on their A320 fleet. They are much better compared to many other airlines in Europe (Lufthansa SAS Air France) and simply superior in comparison to United's domestic fleet. The seats are thin leather seats with a reasonable recline the only real negative point is the lack of larger armrests. Hopefully they will go back to the classic large seats they used to have that still provided much comfort in a 3x3 configuration. *Note: no PTV enjoy the view of the Alps!", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Konrad Brynda", "author_country": "Switzerland", "date": "2014-11-19", "content": "Great flight GVA-JFK on one of the Swiss A330. Had read many negative reviews here and was afraid to fly longhaul with Swiss until I actually tried and have to say I was very positively surprised. IFE was good as well.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Noel Draper", "author_country": "Australia", "date": "2014-11-19", "content": "Most uncomfortable flight ever. Seated in 24A due to large box under 23A only room for 1 foot under seat . This seat only suitable for a child. Seats far too narrow and hard.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "C Dee", "author_country": "Spain", "date": "2014-07-23", "content": "Economy class is a joke! Leg room almost inexistent. Super restricted under seat storage. Using the table in front of me was a struggle during the 8 hour flight over the Atlantic. Even though I booked an aisle seat I had a hard time getting up and sitting down. Poor interior layout... How do they expect people to fly with Swiss again?? Never never again. This airline used to be OK now it is similar to the low level institutions in the industry. Rude flight attendants I do not know if it is the so called Swiss attitude but they are not service oriented. By the way the crowd in the plane was weird. Mostly old people perhaps a sign or a symptom? Stay away at all cost!", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "C Shelton", "author_country": "Spain", "date": "2014-07-23", "content": "Incredibly cramped and uncomfortable. The seats are narrow and hard leg room is very limited. To add insult to injury this is also the worst food I've ever had on a long haul flight! Staff however were pleasant and courteous. Their own short haul plane was a massive improvement in all respects. Seems very illogical to me.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "N Lueer", "author_country": "Switzerland", "date": "2014-07-23", "content": "I am 186 m (6ft 1inch) tall and flew on Swiss LX092 and 093 ZRH-GRU-ZRH. The seats in Swiss Economy are not suitable for people over 160 m. The space between the rows is so small that my knees touched the seat in front. In that position I could not see anything on the video-screen. When the front seat reclined the tray laid on my belly. You cannot recline the seat back to a decent rest position. Moreover the seat is very narrow forcing you to maintain permanently a straight seating position. The seats are not too bad but not sufficiently comfortable for a flight of over 10 hours under these conditions. On the return flight there was a box in my legroom underneath the seat in front which took half of my legroom. I could only place one foot under the front seat next to the box the other had to stay in the aisle which led to permanent problems with trolleys and other guests when passing my seat row. It was impossible to sleep and my legs and my back started aching after a few hours. I complained shortly after we left Sao Paulo but the Purser was not able and to my impression not willing to find a remedy. Admittedly the economy class was full but business was not. In any case it is brazenness to sell these seats as regular economy seats which are already very uncomfortable but it is torcher to place a grown up in such a seat on long distance.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Y Shelton", "author_country": "United Kingdom", "date": "2014-07-23", "content": "Why is long haul so cramped? Hard skinny and very uncomfortable the very worst long haul flight I have had to endure. Just to add insult to injury the food was also the worst I have ever had.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "C Mbanefo", "author_country": "Switzerland", "date": "2014-07-23", "content": "Seats are just not suitable for a 12-13hr flight. Flew ZRH-SIN-ZRH and it was a nightmare of a night flight. Full cabin could not stretch legs. When seat in front is reclined you cannot view your screen. AVOD not the best. Cabin crew professional but not warm. Food not worth commenting on. Made the seat feel even worse!", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "T Gates", "author_country": "United States", "date": "2014-07-23", "content": "Seat 21d had very insufficient legroom I am 6'1½\" tall. It did not help that I had an obnoxious co- passenger in 20d who insisted on putting his seat in a fully back reclining position for most of the flight despite being advised by me that I had long legs and he was pushing on them. For some of the flight Zurich-Athens I had my feet and lower legs in the aisle but that interfered with passenger and cart traffic as well it was an uncomfortable physical position. I was told by the crew that all European airlines use the same seating layout on 321s. For the record the first leg BOS-Zurich on an Airbus 330-300 was fine seating adequate. On both legs the service was fine.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "5", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "A Theodoropoulos", "author_country": "Greece", "date": "2014-07-19", "content": "Zurich to Singapore a 13 hours flight. We were given 2 seats in the last row of the airplane. This row is different from the rest of the plane. There are just 3 seats in the middle and the toilets in each side in a very small distance some 30-40cm max from the seats!", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Stefan Neuhauser", "author_country": "Austria", "date": "2014-03-03", "content": "Delhi to Zurich in December. The 9 hours flight was only bearable due to an aisle seat. This gave me (175 cm \"tall\") at least some space to stretch out my legs on this night flight. Due to IFE and and an old fashioned overall seat design economy in Swiss' Y-class extremely cramped. It is odd to find yourself on a seat with more pitch on the connecting intra-European short-haul flight. The short-haul fleet on Swiss has been fitted with new Recaro-seats that offer a lot more space. Even though they might be a bit harder I would choose them over the current Swiss long-haul offering any time. If you are forced on a Swiss long-haul flight try to secure a bulkhead seat as these are the only currently acceptable Y-seats on Swiss' long-haul fleet.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Y Zeng", "author_country": "United Kingdom", "date": "2014-01-12", "content": "LHR-CAI via ZRH. First leg an A321. the seat is ok but more or less similar to other European budget airlines. ZRH to CAI good cabin crew seat is comfortable to seat and sleep. PTV works well.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "K Munger", "author_country": "United States", "date": "2013-04-20", "content": "Seats are very uncomfortable there is hardly any padding and what is left feels \"lumpy\". Due to an equipment box at the window seat there is very little leg room. When the seat is fully reclined you can hardly eat and drink or get out of your seat.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Marilyn Shaftoe", "author_country": "New Zealand", "date": "2013-04-20", "content": "Never ever again will I travel on Swiss airlines. Unfortunately we have to do the return to Singapore. The seats are the hardest I have ever sat in. My legs felt as if they were cramped to my chin. Walking after getting out of the seat was painful to my knees. It was a horrible experience. We travelled from Tokyo to Zurich", "aircraft": "AIRBUS A340", "seat_layout": "2x2x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "P Bedson", "author_country": "Oman", "date": "2013-04-20", "content": "These seats are OK - better than most. They seem a little firmer than some but I can generally sleep in economy and I am 5'11'' and weigh 90kg so I'm not exactly petite. Take care about the AVOD boxes which severely restrict legroom in some seats. Legroom is just about OK elsewhere.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "A Hood", "author_country": "Australia", "date": "2013-02-24", "content": "I'm only 50kg and I can't move in these seats. Absolutely terrible and cramped. Was so upset when I realised we had to take the same airline home. Will never fly SWISS again!", "aircraft": "AIRBUS A340", "seat_layout": "2x2x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "P Fournier", "author_country": "Luxembourg", "date": "2013-01-10", "content": "BKK-ZRH on A343 at the last row (44 J and K). The airline had assigned us these seats despite our Star Alliance gold status which made me furious. The legroom was ridiculous and I'm only 5'9\". Absolutely impossible to sleep (especially given the lovely proximity of the restrooms - flush and door every 2 minutes).", "aircraft": "AIRBUS A340-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Andreas Travers-Meier", "author_country": "Switzerland", "date": "2011-10-22", "content": "Seat seems to have no base cushion gave pillow away to lady sitting in seat beside me. It seems the seats are only suitable for 60Kg person who is under 1.65m. If you are any larger you will be cramped - good luck. Only choose airline for business or short-haul. It is not the Swiss of old.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "R Muratovic", "author_country": "United States", "date": "2011-08-10", "content": "Swiss seats were not bad reclining was pretty decent and managed to sleep on 8 hour flight.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Nigel Bye", "author_country": "South Africa", "date": "2011-07-10", "content": "The seat in front appeared to reline slightly more than the rest making viewing of the TV screen difficult.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Christian Appel", "author_country": "Switzerland", "date": "2010-08-13", "content": "Too small - that says it all. The box containing the inflight entertainment stuff is located under the seat in front of you - meaning there is even less legroom. Why on earth is the seat so hard?", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Riccardo Cerutti", "author_country": "Switzerland", "date": "2010-07-02", "content": "With the arrival of these new aircraft I hoped for a better seat but I was wrong: the experience is practically the same as on the other Swiss' longhaul planes.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "J Joseph", "author_country": "Ireland", "date": "2010-01-19", "content": "30% of the room under the seat in front of you is taken up with a box containing equipment for the inflight entertainment. Should the person in front of you recline then you have 10 hours of agony with no personal space. I tried taking all material out of the magazine pocket to create extra room. Could not use Swiss long haul again even if I got it for free. I'm 1m 86 tall medium build and weigh 73.5kg.Hope this helps other travellers.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Walter Girshon", "author_country": "United States", "date": "2009-10-15", "content": "Very tight space for average and tall people there is a metal box underneath your front seat that takes feet space. Not recommended for a long haul flight. You must pray that the person in front of you doesn't recline or your knees will be crushed and the TV screen will be touching your forehead.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Gregor Thum", "author_country": "Germany", "date": "2009-01-09", "content": "For tall people a horrible experience on a long haul flight. Will never use Swiss again unless they add leg room.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Matthew Montgomery", "author_country": "Luxembourg", "date": "2008-12-30", "content": "Very cramped seating especially in the reclined position. Unable to sit in any position other than the standard position real difficult when trying to sleep. Will not use Swiss again for long haul unless seats improve.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "tam-airlines", "link": "/seat-reviews/tam-airlines", "title": "TAM Airlines customer review", "author": "C Nussbaumer", "author_country": "Austria", "date": "2014-03-10", "content": "For tall people it is painful to stay for hours in those seats. Never ever experienced any airline with such a limited leg room on a long haul flight.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Peter Batson", "author_country": "Australia", "date": "1970-01-01", "content": "Hong Kong-Zurich leg. Overall seating was quite good for the medium to small frame person when sitting up. LCD entertainment system screen hopeless when seat in front is reclined as you just lose sight of the program. You lower yourself in the seat to see the program and that is when it becomes uncomfortable.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Simon Warren", "author_country": "Switzerland", "date": "1970-01-01", "content": "Singapore to Zurich. Absolutely terrible seat. The seat is hard and my backside was painful after a few hours. Under the seats you have a large box which contains entertainment electronics. This restricts your leg space by 25% and is outrageous to have this unit here. The edge of the metal box cuts into your leg making it very uncomfortable. Truly horrible.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "swiss-international-air-lines", "link": "/seat-reviews/swiss-international-air-lines", "title": "Swiss Intl Air Lines customer review", "author": "Riccardo Cerutti", "author_country": "Switzerland", "date": "1970-01-01", "content": "The seats are comfortable but the legroom is horrible for a long haul flight. They must improve the legroom and the AVOD system.", "aircraft": "A330-200", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "tap-portugal", "link": "/seat-reviews/tap-portugal", "title": "TAP Portugal customer review", "author": "Mark Yeulett", "author_country": "United Kingdom", "date": "2015-05-30", "content": "I read a lot of negative comments about TAP and was seriously worried before my travel. They could not have been more wrong. My family travelled MAN-LIS-EWR-LIS-MAN in early April and the experience was excellent. A319/A320 on the MAN-LIS-MAN legs with lovely seats legroom hot meal and wine. A330 on the LIS -EWR- LIS legs. On the outbound we were on the oldest model in the fleet CS-TOH and on the return the youngest CS-TOP. The staff on all legs were very friendly the food on the New York legs was excellent (we had the fish on both legs) and their was plenty of beer and wine including sparkling wine. All legs were on time and we found Lisbon Airport a pleasure to transit through. The older A330 had a less advanced entertainment system but did have the nose cam which was great for take off and landing. The newer plane had the ;latest interactive touch screen system with lots of choice with both systems offering lots of English language selections. I would recommend and definitely use this airline again.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "tap-portugal", "link": "/seat-reviews/tap-portugal", "title": "TAP Portugal customer review", "author": "L Langer", "author_country": "Brazil", "date": "2014-03-10", "content": "I flow a round trip from Brazil to Portugal with TAP seating in the economy class in Jan/2014. Airplane was so old that the TV screen was very small (maybe 4 inches length) and no possibility to see any video on demand. The movies started all together. Food from Lisbon to Brazil was simply horrible: a bland rice with chunks of a dry chicken. There was also a pudding whose taste I could not distinguish. At least the bread was good.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "tap-portugal", "link": "/seat-reviews/tap-portugal", "title": "TAP Portugal customer review", "author": "Pedro Reis", "author_country": "Brazil", "date": "2011-04-05", "content": "26A seat is one of the best seats in TAP's A340-300. Seat has extra legroom for compared with the rest of the Y class standard. Normally these seats also get be served first as they are located in the beginning of the aisle separations (toilets or galleys) the easy access to the toilets is also good although it's proximity can be annoying.", "aircraft": "A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Kai Yuan Lye", "author_country": "Malaysia", "date": "2015-07-12", "content": "Good flight experience, professional cabin crew. Comfort for both long and short haul flight. The flight attendant are so nice that their service is just excellent. A friend of mine was asked whether to have some drink and were offered more than two times with different choices. The meal provided are not excellent but choice are various which is good for passenger to choose. BKK to ZRH TG970 on 21 June 2015.", "aircraft": "Boeing 777", "seat_layout": "3x3x3", "date_flown": "12-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "4.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "R Johnson", "author_country": "United Kingdom", "date": "2014-01-12", "content": "53K emergency exit seat but beware! Because of the block in the closing door you cannot stretch your legs and so you stay 11 hours with you thigh-knee-leg at right angles. Its not acceptable to even offer this seat but I had to pay extra. Its crazy don't understand this one at all the seat should be banned in current configuration.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Kaj Jensen", "author_country": "Sweden", "date": "2014-01-12", "content": "I was sitting at seat 31B this row is located at the main entrance door. Legroom was ok because the location at the exit. But due to the fold-in ptv in the armrest the console for the handset is located on the side of the armrest taking almost 5 centimeters of the seat width. The console also had hard edges that made very painful to sit in the chair during takeoff and landing. I spent a 10 hour flight sitting on the edge of the seat and standing in the aisle. Tried to change the seat but it was not possible because the flight was fully booked. This flight was a total disaster and looking for another airlines for future bookings. Look carefully at your seat assignment and beware of the exit row seats on the 747s that have the refurbished cabins with PTVs. These seats are not suitable even for normally built persons!", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Leonard Ong", "author_country": "Singapore", "date": "2014-01-12", "content": "I was quite astonished that TG use a long range aircraft just for a 1h 50mins flight. The plane was new and currently the airline owns 8 of this aircraft. Food & seats satisfactory. PTV was superb as it was one of the latest versions. Toilet was clean. However for once I was disappointed with the efficiency of flight attendants. They served and collected the meals late to the extent that when the trays were cleared the plane was already descending.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "B Tiefenbacher", "author_country": "Switzerland", "date": "2013-04-20", "content": "One of the most generous seat pitch on the older aircraft. The seat is very comfortable allowing a great recline and space between you and your neighbor seat. PTV is not the top class. The service from cabin attendants is impressive however they can be too talkative to their colleagues during duties.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Margaret Burke", "author_country": "Australia", "date": "2013-02-15", "content": "Could not believe that Thai still fly a clapped out old 747 out of Sydney to Bangkok - no in seat entertainment lacklustre cabin crew in stained uniforms (certainly a far cry from the very beautiful Thai cabin crew we were used to seeing!) and to top it all off a absolute disregard for any passenger safety - a young child was allowed to carry a hot cup of tea down the aisle which was spilt on my husbands seat (lucky he was not in it at the time!) and on my leg (ouch!) ... NO-ONE came to respond when I pressed the help button so I found myself making my own way to the galley to find some paper towel while the so called 'cabin crew' were socialising amongst themselves! We also witnessed the cabin crew telling other passengers to wait to use the toilet while they changed their clothes. Never again Thai!", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Martin Costello", "author_country": "United Kingdom", "date": "2011-09-19", "content": "Why did I not read the reviews here before I booked my flight? Last time I flew Thai Airways was 10 years ago and I was cheesed off then because they had no in flight entertainment on the back of the seats. 10 years later nothing has changed.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Adrian Thomas", "author_country": "Australia", "date": "2011-07-28", "content": "The review is not so much about the seating facility rather the seats allocated my partner and I flew Thai TG 481 Bangkok to Perth on a Q class fare according to all the info I have from Thai a Q class fare brings certain entitlements including seating no further back than row 50 and also air miles accrual if a frequent flyer. On check in we were dumped into row 63 the last row against the toilets these are seats normally set aside for V or W class fare passengers - and in this instance Thai cabin crew. It comes down quite clearly to a case of Thai overselling the flight. There is little point in paying extra or a full fare if it doesn't mean better seating.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Peter Highfield", "author_country": "United Kingdom", "date": "2011-04-06", "content": "Very dated seat but good pitch. No adjustment for heightening the seat back. The top of the seat back was level with my neck. Very poor head support at each side of the top of the seat back. Very old fashioned in-flight entertainment system - grainy screen on each bulkhead with no choice of entertainment.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Langkilde Jensen", "author_country": "Thailand", "date": "2010-08-28", "content": "BKK-LHR-BKK. 34 inch pitch is more than many other airlines offers and a generous recline. For a 12 hours flight between Thailand and Europe this becomes the best choice - especially with the added bonus of kind efficient cabin crew great food and complimentary wine beers etc", "aircraft": "B747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Hans-Juergen Roemisch", "author_country": "Germany", "date": "2010-08-26", "content": "I fly Thai for the extra legroom of the other carriers to Australia from London (Malaysia excepted). With 34 inches and a good recline it is amongst the best seats in economy. The downside is the pitiful central TV screen apparently they are updating their aircraft soon so the LHR-BKK sector has an avod system. II managed to sleep for nearly 8 hours on the BKK-LHR a record for me. At 6 foot tall leg room is very important.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Michael Robinson", "author_country": "United Kingdom", "date": "2009-03-03", "content": "I fly Thai for the extra legroom of the other carriers to Australia from London (Malaysia excepted). With 34 inches and a good recline it is amongst the best seats in economy. The downside is the pitiful central TV screen apparently they are updating their aircraft soon so the LHR-BKK sector has an avod system. II managed to sleep for nearly 8 hours on the BKK-LHR a record for me. At 6 foot tall leg room is very important.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "5", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Ian Sharpe", "author_country": "United Kingdom", "date": "2008-11-06", "content": "Seat 52K BKK-LHR superb seat and would recommend others to book. Its the last row before a gap for the exit so nobody sat behind you. Superb service with the only downside being no personal IFE. Take your I-pod and it would be hard to find a better economy airline. Better than EVA and BA.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Jo Brown", "author_country": "United Kingdom", "date": "2008-08-29", "content": "LHR-BKK-LHR. The legroom on Thai is excellent so much better than other airlines. Service is good and food is good. It makes the long flight so much more pleasant. Only downside is no seat back IFE - take your own if you can.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "thai-airways", "link": "/seat-reviews/thai-airways", "title": "Thai Airways customer review", "author": "Thorben von Deyn", "author_country": "Germany", "date": "2008-08-26", "content": "The seats are very comfortable. Probably the most comfortable I ever flew with. It was a highly pleasant experience even it was only Economy. Can only recommend.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Michael Weir", "author_country": "United Kingdom", "date": "2015-07-08", "content": "Boarding from Gatwick was smooth and quick, even after an hour delay. First impression of the cabin was oaky, the tray tables were dirty but that wasn't an issue. The seats do not recline which is good. We had lots of legroom due to the shape of the seats. Cabin crew were great and flight time was good.", "aircraft": "Boeing 757-300", "seat_layout": "3x3", "date_flown": "08-08-2014", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "4", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Neil Goodwillie", "author_country": "United Kingdom", "date": "2015-05-30", "content": "Legroom is an absolute joke. I'm only 5ft 10 and my girlfriend 5ft 6 so neither of us are excessively tall. A two hour flight is just tolerable anything more is torture. Even trying to drink a cup of coffee involves a level of physical dexterity that would have defeated Houdini. Removing four or five rows of seats and realigning the seats would give everybody a much more comfortable flight. I suppose money talks and if there weren't seat pitch regulations they would be squeezing in another five rows.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "James Rooney", "author_country": "United Kingdom", "date": "2015-05-30", "content": "Row 30 in this aircraft has no leg room worth talking about. Difficult to get into because of lack of width . Can't recline the seats although all other seats recline. No privacy as there is always a queue for the toilets which back these seats .Terrible flights. Thomas Cook will lose custom due to these planes and their greed by squeezing too many seats onto the plane.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "S Brown", "author_country": "United Kingdom", "date": "2015-05-30", "content": "Absolutely terrible legroom for a 6+ hour flight.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "R Trueman", "author_country": "United Kingdom", "date": "2015-03-29", "content": "We paid a premium GBP 40 each as opposed to GBP 15 for 'extra leg room'. These seats were in row 32 but any extra leg room is lost with other passengers accessing the downstairs toilets - which means legs have to be drawn in- losing any benefit. A total waste of money.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Stewart Ashton", "author_country": "United Kingdom", "date": "2014-08-12", "content": "These are the worst aircraft seats I have been in. They have removed all storage in the seats and reduced the size of the fold down tray so they can have the seats closer together. Removing the seat back pocket probably allows an extra row of seats or more. However it means the fold down trays are so small you cant fit anything on it. Not a drink as well as the food tray It also means there is not storage space for any personal items - water bottle or books or magazines. The is a very slim magazine rack high on the seat but it is already full with the Thomas Cook mags. The seats do not recline and have very thin upholstery. The most uncomfortable I have ever been in. For a 4 hour flight from Turkey. I will never fly with them again and would advise anyone to avoid using them. The food was okay but a half portion of what other airlines provide. More like a hot snack. Service okay but they tell you to clean the aircraft before you leave. A bit difficult if there is zero storage room and not enough room to reach the floor.", "aircraft": "BOEING 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Cathy Smith", "author_country": "United Kingdom", "date": "2014-08-05", "content": "Glasgow to Antalya with my Daughters aged 18 & 21 we are all slim & were given row 30 seats which are hard against the toilets 3/4 of the way down the plane. There was so little room as our seats did not recline but the seats in front do recline into your space. The seats felt so hard that I quickly felt that my back was getting stiff but it was difficult to get up to walk about as there is very little room to get out and the queue for the toilets is right beside you. On our return journey the seats were a little better.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "A Driver", "author_country": "United Kingdom", "date": "2014-07-18", "content": "The most cramped I have ever been on any aircraft. Over five hours and unable cross or uncross legs plus an extra 30 mins on the ground before takeoff. Seat did not recline though the one in front did! TV screen failed to deploy so no film. Only a sliver of window meaning that fuselage wall was oppressive adding to claustrophobic feel. I am not a big person 5' 9 and 11 st. I doubt I will ever fly with Thomas Cook again!", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "P Clayton", "author_country": "United Kingdom", "date": "2014-03-03", "content": "Terrible claustrophobic no actual legroom unless you are under 5'6\" I would guess - I'm 6'1 and this was a living nightmare for 7 hours. Minimum seat pitch but when reclined actually felt worse on my neck. Ended up with strains to back and neck by end of journey. I'm fit slim and flown on all kinds of planes. I will never fly with Thomas Cook again. They need to give a warning to all customers as this is not acceptable and I would say to all potential customers to seriously consider their options before flying on an antiquated 757.", "aircraft": "BOEING 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Margaret Jones", "author_country": "United Kingdom", "date": "2014-01-12", "content": "Manchester to Kefalonia seat 2a. Right up against the wall of the toilets. Hardly any legroom or footroom and inward curve of plane made it even more cramped. Seat did not recline at all and was very narrow. Screen impossible to see anything on. Wonky seat tray which had to be pulled out of armrest and refused to go back after had to be forced back by one of the crew with some difficulty. Meal prebooked but offered no choice given curry that resulted in digestive upset later. All in all a very unpleasant experience. Flew back seat 5e. Also very cramped knees hitting back of seat in front all flight. Width marginally better because no tray storage but screen still impossible to see. Only saving grace was the crew who remained cheerful and attentive throughout. These were the most uncomfortable journeys I have suffered for 30 years. Easyjet is luxury in comparison.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "M Whitehurst", "author_country": "United Kingdom", "date": "2014-01-12", "content": "Flew from Turkey on a 4 hour 30 minute flight. Trip out on an Airbus was very good but Thomas Cook need to think about the image their Boeing 757 fleet gives. Bare minimum seat pitch and awful planes is like being packed in like sardines. Terrible and it has made me seriously consider using them ever again.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "avid Russells", "author_country": "United Kingdom", "date": "2014-01-12", "content": "Leg room is minimal. I am only 5ft 8in but it was so cramped that it was claustrophobic. When the tray was down there was no chance of moving. Couldn't pick up a dropped spoon. Will never travel on this airline again.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "M Williams", "author_country": "United Kingdom", "date": "2013-02-15", "content": "Seat pitch is the absolute minimum of 27\". Our 6 hour flight to Egypt from the UK was something I will never repeat. I am 5'11 my wife 5'4 and in our late 50's. If we were still skinny little 20 somethings we might just about have managed but the plane was mostly filled with people like us and no one had a good word to say about the experience.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "S Kirkham", "author_country": "United Kingdom", "date": "2013-01-02", "content": "I had to splay/angle my legs to get them in even with the magazines removed and that's where they stayed for the 4.5 hours back from Turkey. I realise that at 6'2\" I'm not small but this is hardly an unusual size these days. I am fit and healthy yet managed to end the flight with swollen ankles. Although I had an aisle seat it was impossible to allow even a knee to protrude because the hard working cabin crew were using it constantly. I realise seat upgrades for legroom are an option (if available) but you at least expect the standard option to be safe. The holiday was good but the flight back so poor I simply will not risk Thomas Cook Airlines again.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "M Rogers", "author_country": "United Kingdom", "date": "2012-09-17", "content": "Very poor legroom throughout with an added problem that the seats in front of the bulkhead do not have any space to recline. The seat has a headrest which pushes forward forcing you into an extremely uncomfortable position. I won't travel Thomas Cook (and won't book Neilson holidays) again.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "G Cochrane", "author_country": "United Kingdom", "date": "2011-10-22", "content": "Atrocious seats for a long haul flight. Premium economy is better but a rip off price wise. The width is totally unacceptable on economy seats and you can't access the controls for the tv unless you are incredibly skinny!", "aircraft": "A330", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Phil Mason", "author_country": "United Kingdom", "date": "2011-10-22", "content": "I have travelled on many airlines and my flight on this aircraft from Vancouver to Manchester was the worst flight I have ever taken. The legroom was dreadful seat would not recline and the seat back tv did not work (also on the 2 seats in front and behind me).", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Allie Hanson", "author_country": "United Kingdom", "date": "2011-09-19", "content": "I have never been so uncomfortable on a flight - legroom was so bad the tray in front dug into my knees. I am 5'6 inches and of normal weight - anyone taller or \"large\" would be in agony and at big risk of thrombosis and back pain. Outbound I was in seat 35 D - bad enough but it got worse. Inbound I was forced into 31 D - a not reclining torture chair with the headrest digging into the back of my head unable to release the tray unable to even put a book in the seat pocket or get the magazine out. To add to the pleasure the toilet opened right onto my seat a charming addition.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "A Wood", "author_country": "United Kingdom", "date": "2011-09-05", "content": "Clearly the aircraft has been built to maximise the number of passengers it carries; however unlike the similar airbus it has another 9 rows of closely spaced seats. For a short journey of up to 2 hours its just bearable anything over this and its truly uncomfortable. You are forced to move your legs from side to side in order to endure the seat. The aisle seat is marginally better because you can swing your legs into the aisle; however this is hardly convenient.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Sarah Boag", "author_country": "United Kingdom", "date": "2011-06-09", "content": "Manchester to Varadero Cuba. We were put into medical seats due to my partners disability. We were in row 8 which had an area in front of us that was used by everyone including crew as a walkway. We tried to get some sleep but were constantly trodden on or kicked. At one point people were actually standing in front of us in the area that was meant to be for our leg space. Seat width is very narrow. The worst flight experience we have ever had.", "aircraft": "A330", "seat_layout": "3X3X3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Brian Bastick", "author_country": "United Kingdom", "date": "2011-05-18", "content": "Gatwick to Dalaman and return. Typical cheap airline knees jammed against the seat in front could not put leg into aisle as it was constantly getting bashed by cabin crew and trolley.", "aircraft": "Boeing 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Angela King", "author_country": "United Kingdom", "date": "2011-05-02", "content": "2x3x2 formation seat width too narrow armrest locked down and could not raise armrest leg room far too confined.", "aircraft": "A330", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Peter Malone", "author_country": "United Kingdom", "date": "2010-09-21", "content": "Glasgow to Funchal 4 hours! I am of average build and height but with only 30\" inside leg. I could not sit straight. With my seat and the one in front upright there was only a spread hands width between my face and the seat in front.", "aircraft": "Boeing 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "David Nixon", "author_country": "United Kingdom", "date": "2009-03-03", "content": "Legroom was quite adequate in economy. Seat width a bit restrictive but bearable. My wife found the seats a bit hard.", "aircraft": "A330-200", "seat_layout": "2x3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Eric Butler", "author_country": "United Kingdom", "date": "2008-12-24", "content": "We had upgraded to Premium on this flight to Kerala (10 hours) and the product does not compare favourably with the First Choice upgrade particularly with regard to the comfort of the seat. We would repeat a previous comment that it felt like sitting on a wooden bench - had to stand up at regular intervals to get the feeling back in our legs! Would avoid this airline (even upgraded seats) unless there is no option.", "aircraft": "A330-200", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "David Hill", "author_country": "United Kingdom", "date": "2008-11-04", "content": "I'm 6' 3\". The legroom was just appalling by far the worst flight I've ever been on. To make things worse on both outbound and return flight I asked for an aisle seat on check in in both cases I was informed it wasn't possible and that I should haggle with other passengers to get such a seat.", "aircraft": "BOEING 757-200", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Stuart Watson", "author_country": "United Kingdom", "date": "2007-11-13", "content": "The aircraft seating was extremely cramped I am only 6' 1\" yet I had to sit with my knees splayed apart even then both knees were against the back of the seat in front. My wife at 5' 5\" felt most claustrophobic in one of the inner seats and thus spent most of the 8 hour flight standing. Not an aircraft to select on a long haul flight 2 hours at the outside would be more than enough to make most folk uncomfortable.", "aircraft": "BOEING 767", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "thomas-cook-airlines", "link": "/seat-reviews/thomas-cook-airlines", "title": "Thomas Cook Airlines customer review", "author": "Peter Thompson", "author_country": "United Kingdom", "date": "1970-01-01", "content": "I sat in the Premium Cabin on a long haul flight to Canada and the seats were appalling and did not justify extra expenditure. It was like sitting on a park bench and thankfully they supplied a blanket which I needed to sit on.", "aircraft": "A330-200", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "thomson-airways", "link": "/seat-reviews/thomson-airways", "title": "Thomson Airways customer review", "author": "B Curtis", "author_country": "United Kingdom", "date": "2015-06-11", "content": "Seats were very comfortable and all within distance of an overhead screen which can easily be seen. All seats are generally in line with windows and the leather quality is good. Comfortable flight with Thomson Airways.", "aircraft": "Boeing 737-800NG", "seat_layout": "3x3", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "tigerair", "link": "/seat-reviews/tigerair", "title": "Tigerair customer review", "author": "Stuart Cole", "author_country": "Australia", "date": "2015-07-10", "content": "Brisbane to Adelaide on flight TT317 seated in 13A. This is an exit row seat so has no recline but has fantastic legroom for economy. Being 6' 3\" the extra legroom was great to have for a 2.5hr flight. Certainly no knocking knees against the seat in front and as the seat in front (row 12) also do not recline, you do not have to worry about your space being taken up.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "10-07-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "4", "aisle_space_rating": "4", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "tigerair", "link": "/seat-reviews/tigerair", "title": "Tigerair customer review", "author": "Mark Muller", "author_country": "Australia", "date": "2013-02-28", "content": "Tiger Airways seating is perfectly adequate for a short flight and is better than most of its competition in Australia. Only thing to note is people seem to have a great amount of hand luggage which can't fit in the lockers so best to get an aisle seat.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "transaero-airlines", "link": "/seat-reviews/transaero-airlines", "title": "Transaero Airlines customer review", "author": "Mark Spalding", "author_country": "United States", "date": "2010-07-17", "content": "Found it rather cramped and had expected better from this airline which advertises itself as offering good levels of comfort. Did not like the 2x5x2 layout and was in middle seat on 1 sector - terrible.", "aircraft": "B777-200", "seat_layout": "2x5x2", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "K Al Mehedi", "author_country": "Bangladesh", "date": "2015-07-21", "content": "Very good seat for money. Like a business class seat of some airlines.", "aircraft": "Boeing 777-300ER", "seat_layout": "2×3×2", "date_flown": "21-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Solo Leisure", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "power_supply_rating": "5.0", "seat_storage_rating": "5.0", "recommended": "1" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "Jonathan Smith", "author_country": "Ireland", "date": "2015-06-28", "content": "Unacceptable seating, row 5 was in permanent recline into row 6 and no recline option on the seats in row 6. The distance from my face to the back of the seat was 6 inches. The trays had been polished so that the wine and food promptly slid into my lap, the fact that the tray table was already at an angle didn't help. On landing preparation I asked the attendant to put the row 5 seat upright and he could not. .", "aircraft": "Boeing 737-800", "seat_layout": "3x3", "date_flown": "28-06-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "J Steiner", "author_country": "Austria", "date": "2015-03-29", "content": "VIE to IST and then to CMB. Both with A330-300. The seat is very uncomfortable: narrow poor pitch and very hard. Best you sit on the pillow. On the way back A330-300 CMB-IST and A320 IST-VIE. While seat pitch on the A320 is even worse the seat is more comfortable and wider.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "R Cote", "author_country": "United Arab Emirates", "date": "2014-03-03", "content": "The seat while comfortable had a very minimal recline. There was plenty of room to go back more but the seat did not. For LAX-IST worth the $ as economy was full & looked cramped.", "aircraft": "BOEING 777-300", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "M Moffat", "author_country": "United Kingdom", "date": "2014-01-12", "content": "We travelled London to Istanbul on an afternoon/evening flight. I had thought that Turkish Airlines was a good quality airline but the experience was similar to flying on easyjet. We had seats in row 8 which has no row of seats behind it - seats B C D and E I would definitely recommend especially if you like to recline. Seats A and F I would not recommend as they couldn't recline at all - though my seat seemed not to be fully upright with a very curved seat back and I got a bad headache halfway through because of the inability to sit up straight. I wouldn't recommend paying for business class as the only difference was seats were 2x2 and food was served more regularly. There was only a flimsy partition to separate from economy. Overall the seats were okay width-wise and seemed to have a good recline (apart from mine). There was also a small fold-out metal footrest and the headrest wings moved forward or backwards.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "0.0", "recommended": "1" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "M Moffat", "author_country": "United Kingdom", "date": "2014-01-12", "content": "This aeroplane was much nicer than the A320 we'd flown on one week earlier. Seats were wider headrests moved up and down recline was good there were individual screens - though only one movie which started about an hour into the flight. Economy seats began at row 11 and both rows 11 and seats 12 A and F have good legroom. The person in front of me had his seat fully reclined the whole flight which was annoying but not as bad as some flights I've been on. It was difficult to eat my meal that way too. The aisles seemed especially narrow and I had to walk sideways to get to the toilet. Everyone had to move their legs/elbows/etc when someone walked down the aisle - doesn't seem very good. Couldn't they make the plane 20cms wider?! Business class had a slightly sturdier partition on this plane though still a flimsy curtain separating them from economy.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "Alexander Boecker", "author_country": "Germany", "date": "2011-10-22", "content": "AF seats narrow and hard and it was very difficult to get comfortable. Also I have short legs and the absence of a footrest is a real problem - I had to place cushions on the floor & place my feet on them to ensure adequate circulation in my legs. My impression from 6 SIN-CDG legs is that the planes need a cabin refit with more comfortable seats. On the other hand I would rate AF ahead of Qantas's mediocre international economy offerings.", "aircraft": "BOEING 777-300", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "Nik Gandhi", "author_country": "United States", "date": "2010-06-06", "content": "I'm 6'2\" tall this seat was satisfactory. Just be careful if the person in front of you reclines their seat your trip will be miserable.", "aircraft": "B777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "V Hatta", "author_country": "Germany", "date": "2010-01-11", "content": "The seat was less roomy and comfortable I expected for a more than 10 hour flight. There was not enough space for the legs and I cannot really imagine how passengers with long legs could stand to sit in this \"spacious\" seat. I didn't have the heart to fully lower my seatback since I worry about the comfort of the passenger sat behind me.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "turkish-airlines", "link": "/seat-reviews/turkish-airlines", "title": "Turkish Airlines customer review", "author": "Demir Ko", "author_country": "Turkey", "date": "2009-02-07", "content": "If you are travelling with A340 or A330 be sure to get a window seat. The seat pitch is good and access is generally easy-in some conditions very hard. However if you are not travelling with A330 or A340 get an aisle seat. The seat pitch is not okay is somewhat uncomfortable. If you want an easy access to the aisle don't get a window seat.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "ukraine-international-airlines", "link": "/seat-reviews/ukraine-international-airlines", "title": "Ukraine International customer review", "author": "Stefan Weisshappel", "author_country": "Ukraine", "date": "2015-06-14", "content": "Airline changes types of planes very often without prior notice (so don't give anything to the shown type of plane in the timetable). Seat comfort in E190 is normal even for tall persons (1,90m) In older Boeing 737 tall persons may sit well. Unfortunately UIA uses now more and more the new Boeing 737. If your front neighbor reclines his seat even you will have a serious problem. Last experience (and this was my finally last flight with them in real): KBPMUC 32A - not possible to sit despite free 32B. UIA even doesn't give seats in emergency-exit-rows if you ask for it at registration/check-in.", "aircraft": "Boeing 737-800", "seat_layout": "3-3", "date_flown": "13-03-2015", "cabin_flown": "Economy", "type_traveller": "Business", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "M Tonelli", "author_country": "United States", "date": "2015-08-02", "content": "This layout would seem comfortable but it wasn't. In fact it was horrible. No legroom, horrible IFE, and an unpleasing position. I was put in the center seat of the middle section. Recline wasn't too bad and neither the width. But because United is using that personal entertainment thing they should at least add power outlets to keep your device charged throughout the flight.", "aircraft": "Boeing 767-300ER", "seat_layout": "2x3x2", "date_flown": "30-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "FamilyLeisure", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "power_supply_rating": "1.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "T Rook", "author_country": "United States", "date": "2015-07-27", "content": "We recently flew on United Airlines as a family with a child. We preselected the seats during purchase. But upon check in (I meant both legs), we found out the selected seats were taken away from us and instead we were assigned random middle seats spreading through the aircraft. This means our child was forced to be seated with strangers. I immediately called and was told it was United's protocol to seat family together, especially those with children. Unfortunately the gate agent informed us, there was no seats available that she was unable to put us together. I need to make it very clear, there was no airplane or equipment change, at least none that I could detect, and the flight was on time. I thought this was an isolated incidence that we were so unlucky to have this occurred on us on both legs. But we met another family that was traveling on different route and dates, they had the similarly but worse experience. They printed the boarding passes the day ahead. Only found out they were assigned random middle seats during the curbside luggage check in. Their small child was forced to sit with strangers during an 8 hour flight.", "aircraft": "A320", "seat_layout": "3x3", "date_flown": "27-07-2015", "cabin_flown": "Economy", "type_traveller": "FamilyLeisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Ray Berendsen", "author_country": "United States", "date": "2015-07-17", "content": "While the seats are comfortable, the entertainment box takes up a significant portion of the underneath space in the foot area in front of you. Also the seat supports will block your left leg from seats A-C and your right leg on seats D-F. Lastly, the protective strip on the floor is particularly uncomfortable when sitting in seat positions C or D.", "aircraft": "Boeing 737-900", "seat_layout": "3x3", "date_flown": "17-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "Business", "overall_rating": "3.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "power_supply_rating": "5.0", "seat_storage_rating": "1.0", "recommended": "1" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Howard Cheng", "author_country": "New Zealand", "date": "2015-07-16", "content": "SFO-HKG yesterday. We had a really nice flight on Economy Plus - seats were comfortable with good legroom and good width (I'm 5\"9), food was delicious and service was really good. Snacks and drinks available throughout the flight in the galley. Although there were not any personal TV's, a few movies were played on the overhead screens. We were seated in 21A and 21C, therefore we had a good view of the TV's. A flaw with United is the movies they show everyone on the overhead TV screens. I was shocked at amount of explicit sexual stuff in the movies, and adding onto that - theft, crime, violence, lots of kissing - in the movies they show. There were toddlers on the flight, and lots of children/teenagers that mostly were on a school trip. As a teenager, I was appalled by the entertainment shown to everyone - I believe that United should choose the movies that are shown carefully. Despite this, the rest of the flight was enjoyable.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "date_flown": "16-07-2015", "cabin_flown": "Premium Economy", "type_traveller": "FamilyLeisure", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "3.0", "seat_storage_rating": "4.0", "recommended": "1" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Ricardo Brunelli", "author_country": "Brazil", "date": "2015-06-30", "content": "NRT-LAX in the economy plus seats, the recline is almost non-existent, making a long flight very uncomfortable! If at all possible, avoid this plane - this is a 17\" seat width plane.", "aircraft": "Boeing 787-9", "seat_layout": "3x3x3", "date_flown": "29-05-2015", "cabin_flown": "Premium Economy", "type_traveller": "Couple Leisure", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "5.0", "power_supply_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Kristen Hasbrouck", "author_country": "United States", "date": "2015-06-19", "content": "The seats were so small and uncomfortable! The seat rows were so close that my fiance's knees hit the seat in front of him and he couldnt put his tray table down. Additionally, most of the time the seats couldn't lean back (or at least ours couldn't - we were in front of the emergency exit) which was uncomfortable on a 3.5 hour flight. The seats were cramped and uncomfortable and my fiance and I are done flying with united.", "aircraft": "CRJ 700", "seat_layout": "2x2", "date_flown": "19-06-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "G Driggs", "author_country": "United States", "date": "2015-06-04", "content": "Flew United on IAD-LAX route intended to be non-stop but we had to land in PHX due to medical emergency from a passenger up in first class. No entertainment system no audio only upside was the power outlet. Otherwise a plain jane seat did have the headrest wings you can bend to hold your head.", "aircraft": "BOEING 737-900", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Taka Muraji", "author_country": "United States", "date": "2015-05-31", "content": "It is embarrassing to call this class as \"economy plus\" under the circumstances that the other Asian European airlines have started offering much better seats and services. Especially it is shameful that United has to offer such bad service with no sense of customer service and treatment as well as worst seat quality.", "aircraft": "BOEING 787", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Bill Bredehoft", "author_country": "United States", "date": "2015-05-30", "content": "The new seats are terrible. No thigh support. They slant down so you are constantly sliding forward. Very painful after a three hour flight. Mine had great legroom because I was in the exit row. I am seriously considering giving up my premier 1k status and starting in to earn status on a different airline if they have better seats.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "5", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "David Barclay", "author_country": "Australia", "date": "2015-05-30", "content": "Travelled Mel-LAX on United 787 Dreamliner. What a disappointment after all the hype of promotion by UA about their new planes! Whoever ordered the seats need to speak with UA customers and ask their opinion. The reclining seat is hardly reclining and is one of the worst seats ever experienced on any airline. The 15 hour flight was most uncomfortable and sorry after 30 years flying UA cannot recommend this plane. If UA don't amend their seating am afraid many loyal UA flyers will seek alternative airlines to the USA.", "aircraft": "BOEING 787", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "M Howard", "author_country": "United States", "date": "2015-05-30", "content": "One of the worst flights I've ever flown. I had to endure 12+hours of this \"misery\" from\" Tokyo Narita to Chicago. Food wasn't very good and the comfort level was horrible. I strongly recommend not flying on a United 747.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Mike Davies", "author_country": "Canada", "date": "2015-05-30", "content": "ORD-YVR. Like others have mentioned the new seats are awful very hard and uncomfortable on any flight over an hour. Leg room was great but after almost 4 hours in this seat it got painful. We all want cheap flights but someone must be able to design a less painful cheap seat. Also flew a 757 from Dublin that day seats were far more comfortable in that plane", "aircraft": "BOEING 737", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "Julie Murphy", "author_country": "Germany", "date": "2015-04-02", "content": "(Newark-Berlin Tegel) 7.5 hour flight was emptier than most United flights. The food was very poor and the seats were very bad. The flight was bad.", "aircraft": "BOEING 757", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "M Chandler", "author_country": "United States", "date": "2015-03-29", "content": "I don't know why United even bothers to provide seats at this point. Also the sizes of the seatbelts are arbitrary. I was in the one seat row going into Newark and there was about an inch gap between the buckle and the insertion side. I was unable to maneuver it because when I tried to I hit my head so I asked for an extender. While in Newark I became ill and didn't eat for two days. When I boarded the plane to return I was on the side with two seats. The buckle went as far as my naval. The side you insert came as far as the side of my leg. You probably think I weigh 400 pounds. Nowhere near. My heart really goes out to others - I don't know how they coped. I'm never taking United again. They disrespect people. All they care about is how many people they can stuff into their horrible planes.", "aircraft": "EMBRAER ERJ-145", "seat_layout": "1x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "David Banfield", "author_country": "United States", "date": "2015-03-01", "content": "The new United seats are terrible. While they look sleek and modern there are extremely uncomfortable for any duration of flight. I have status with Air Canada but fly United while in the States. United made a mistake investing in these seats because it's only going to push business travelers and new travelers away. With the flexibility to choose airlines in the USA I would strongly urge United to not invest any more money into this bad idea. Shift investment to another style seat that all travelers in business or economy would feel more comfortable in. Just a suggestion but I think all would agree.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "M Sor", "author_country": "United States", "date": "2015-02-04", "content": "I fly over 35k miles per year with united they upgraded some seats on certain planes and they are the most uncomfortable seats on any airline I fly very hard slippery material so you keep sliding down and I believe they also shortened the length of the seats so more of your thigh is hangout my off.. Terrible investment United!", "aircraft": "AIRBUS A319", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "2", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "A McElrath", "author_country": "Norway", "date": "2015-01-28", "content": "I flew on United Airlines for the first time and it was the worst experience. I am a 6' in shape lean guy and my knees were touching the seat in front of me. The tray table was impossible and sitting in the those horrible seats made me feel like i was crammed into a sardine box as I was constantly touching the two people on both sides. On the way back to Norway it was in impossible to sleep as I could not recline back enough to find a comfortable position.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "J Jaeger", "author_country": "United States", "date": "2015-01-28", "content": "I had the most painful 6.5 hour flight from Newark Liberty to SeaTac due to these horrible seats. Everything about them is wrong. The seat bottom is too short the seat back is slumped or slouched even when fully upright and forces short-legged passengers to plant their feet into the floor to keep their hips from sliding forward and grinding their tailbones into the seat. The backs recline too far back to be practical in such an absurdly tight-packed cabin and will interfere with use of tray tables and hurt the knees of tall passengers unfortunate enough to sit behind a reclined seat. The armrests are far too low to be useful at all and dig into the thighs of virtually any average-sized adult. These seats are good only for illegal forms of \"enhanced interrogation\" and nothing else; three days after this flight I am still sore and have small bruises from the crap armrest digging into my leg. I'll do anything to avoid this terrible flight in the future. A general rule for those looking for good seats: Avoid 737s altogether especially the 800/900 series since those planes tend to be utterly crammed to the gills. It's just getting worse all the time.", "aircraft": "BOEING 737-800/900", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "united-airlines", "link": "/seat-reviews/united-airlines", "title": "United Airlines customer review", "author": "K Lo", "author_country": "Hong Kong", "date": "2014-11-19", "content": "Due to a full flight and I was upgraded to economy plus seat without paying a dime. The seat is very hard and uncomfortable. The width of seat and legroom are pretty the same as other airlines in us. I am assigned a middle seat which is so uncomfortable and I cannot move around and this is so tiny. But this is cheap flying HK to SIN with meal and assigned seat and baggage and the best timing for this shuttle flight. I would suggest to take Asian airlines.", "aircraft": "BOEING 777-200", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "L McKeown", "author_country": "Canada", "date": "2015-06-24", "content": "Being a Former Star Alliance airline, I expected the seating to be a lot more than it was. The seats had the same feeling as a ride in a taxi with that easy to clean material on the seat. The Recline was okay, there was no power outlet which really ticked me off on the A319, as my phone was dying. Legroom was mediocre and the width and aisle space was standard. My bag was forced to be Gate Checked on the 319 as there was in adequate storage onboard. I didnt have my Carry On Bag during my layover in Philly which was disappointing as I had a change of clothes incase it was humid ( which it very much was ).", "aircraft": "A319 / CRJ-200", "seat_layout": "3x3 / 2x2", "date_flown": "24-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "seat_storage_rating": "1.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "I Brook", "author_country": "United States", "date": "2015-02-04", "content": "Flew PHL to TLV. Seats would not recline more than a couple of inches. Impossible to fall asleep on the 10 hours flight. Would not fly this route again on the Airbus 330.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "S Fletcher", "author_country": "United States", "date": "2014-10-27", "content": "We were completely outraged that we paid non-refundable fees of $320 over and above the airfare on our Philadelphia - Lisbon roundtrip flight ($79 per person each way) for \"choice\" seats - and found out that these seats do not provide any extra legroom. We made the reasonable assumption that IF a passenger pays that much extra they would receive what other airlines provide - several inches of additional legroom. We did not click through to the description US Airways gives that does say no extra legroom is provided. But again paying that much more we made the reasonable assumption that we would receive something more than sitting in the first 3 rows of economy with no additional legroom. We fault US Airways for a very misleading offering. We will try very hard to avoid flying with them again for this reason! P.S. other passengers in the \"choice\" seats were also outraged upon discovering their seats were no less cramped than other economy seats!", "aircraft": "BOEING 757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "S Wagner", "author_country": "United States", "date": "2014-03-03", "content": "I agree with a previous reviewer who said these seats were \"torture devices.\" About 2 hours into a flight from Charlotte NC to Phoenix AZ my body was screaming to get out of the seat. My poor husband who is quite tall was miserable as well. This was one flight I couldn't wait to get off of it was that bad. The seat was hard and confining; the leg room stingy. The guy behind me continuously hit my seat back doing what I don't know. The woman in front of me used her seat back to bounce back and forth throughout the entire flight. Why? Because they just didn't have enough room. The space they allot you in your seat is pitiful and painful. Twice I had the cart hit my knee as it was pushed by and several times I had people brush up against me as they walked past because there is so little room in the aisle. Why is this acceptable for air travel? By the time we got off the plane my husband's feet and ankles were severely swollen and he does not normally have a problem with ankle/feet swelling. Really kind of scary the physical abuse you have to tolerate in order to fly from one part of the country to the other. I can't imagine flying on a plane like this on an international flight. It would be intolerable unless you are built like an 8 year-old.", "aircraft": "AIRBUS A321", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Lonnie Hanekamp", "author_country": "United States", "date": "2011-10-22", "content": "This was by far the most uncomfortable flight that I have been on and I was in one of the worst possible seats 35C. Row 35 has three off-center seats relative to the four seats of row 34. Between the brackets of the seat in front of you and boxes that hold life jackets there is no place to put your feet. There was a universal camaraderie in the cabin in suffering passengers of all shapes and sizes. People ignored the seat belt signs and milled about the cabin for periods of relief. I will never fly US Airways again for international travel.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "David Littlemore", "author_country": "United Kingdom", "date": "2011-10-22", "content": "Airways A320 from Philadelphia to Phoenix and there was more room. I'm not that tall at 5' 8\" but I'd recommend avoiding the US Airways A330.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Jeremy Hutchins", "author_country": "United Kingdom", "date": "2011-06-06", "content": "Very uncomfortable seat for a transatlantic fight. AV could not be rated since it and the reading light were not available for the complete flight.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Charles Connolly", "author_country": "United Kingdom", "date": "2011-05-20", "content": "Very uncomfortable prayed the passenger in front didn't recline his seat. For health's sake don't use this airline for transatlantic flights.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Paul Joseph", "author_country": "United States", "date": "2011-04-30", "content": "US Airways has two versions of the A330 the A330-300 used on many European routes out of PHL and the A330-200. The A330-300 version manages to cram in 30 more seats than the A330-200. A330-300 Economy seat 25E - hands down the most uncomfortable airplane seat I have ever sat in. GI basically had to sit with my knees and legs bent sideways the entire 8 hour flight. Overhead bins barely seem to hold an average sized rollerbag. Return on A330-200 version which had much more room I could actually sit properly in the seat!", "aircraft": "A330-300", "seat_layout": "2X4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Stephanie Hom", "author_country": "Italy", "date": "2011-04-06", "content": "The seats are torture devices. I was fortunate enough to sit in an exit row (seat 23C) on CLT- FCO but since there was no passageway or galley behind the bulkhead passengers kept climbing across our row (and our legs!) during the entire flight. My heart went out to everyone else not sitting in the exit row - it is astonishing how little space there is with these seats.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Brad Fawcett", "author_country": "United States", "date": "2010-12-15", "content": "This pertains to seat 8B on the A330-200 as I think the center section of 4 seats and perhaps the rear section may not offer as much width. Seat width was an excellent 18.5\" which greatly aided in comfort even though pitch was only 31\". I thought the equipment box under 8a was not overly intrusive and much better than on Continental's B737's. I found the seat width great the TV screen quality very good and the food good-enough. Overall a pleasant economy seat.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Megan Black", "author_country": "United States", "date": "2010-09-21", "content": "There was so little leg room that I couldn't fit without bumping the seat in front of me. And I am only 5'8\" tall 150 lbs. There was not even room for a small purse by my feet because of the box they had fitted underneath for the live vests. The passenger in front of me could not recline because my knees dug into his back. It is criminal that they think this is acceptable on a transatlantic 10 hour flight. Do not buy a ticket on their airline until they take out two rows from their configuration.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Jurgen Schulze", "author_country": "United States", "date": "2010-02-13", "content": "For an 8 hour flight from FRA to CLT the seat was unacceptable (admittedly I am 6'7\" tall). Ground staff was extremely unhelpful regarding a seat change and I was forced to spend an additional $500 to buy an upgrade to Business Class. The seat is an insult to passengers.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Michael Barker", "author_country": "United Kingdom", "date": "2010-01-14", "content": "Flight from Philadelphia to Manchester UK. Have flown to and from USA over 25 times. This by far was the worst flight for comfort and leg room. The internal flight from Boston to Philadelphia has acres more legroom and space. Do not fly transatlantic with US Airways if you want to fly in comfort.", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Mike McKee", "author_country": "United States", "date": "1970-01-01", "content": "Add one more to the list of those who find USAirways A330 coach class seats incredibly uncomfortable. As others have also stated this was puzzling because our Denver to Philadelphia leg on an A320 was fine. I was shocked that our international leg to London offered worse comfort than the domestic leg. Makes no sense. I should point out that I am the type who almost never complains about anything and can usually cope with discomfort or inconvenience. I am also relatively tall at 6'/0\" but not unusually so yet all the way to London I had to sit at an angle. It was impossible for me to fit with my knees pointed straight ahead. It wasn't close either. I had to sit at about a 30 degree angle to one side then switch to the other side ad nauseum. By the time we arrived I was in serious pain and discomfort. I have never experienced seats this close together on any flight anywhere!", "aircraft": "A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "us-airways", "link": "/seat-reviews/us-airways", "title": "US Airways customer review", "author": "Larry Myers", "author_country": "United States", "date": "1970-01-01", "content": "By far the most uncomfortable seats I have ever experienced. We went 1 leg on an Airbus 320 - that was great. Last leg on the 757 - that was horrendous. I'm only 6' tall but my knees hit the seat in front of me the entire trip. There was so little room between that seat and mine that I wasn't able to use the lap tray for my computer. The distance between adjacent seats was minimal so buckling seat belts was an arduous task. This plane is probably fine for 1 hour flights but on 7-8 hour flights it's horrible. This plane is billed as 188 passenger; it needs to be about 150 to give people an opportunity to relax on their flight.", "aircraft": "B757", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "vietnam-airlines", "link": "/seat-reviews/vietnam-airlines", "title": "Vietnam Airlines customer review", "author": "J Yoshioka", "author_country": "United States", "date": "2008-01-04", "content": "Danang to Saigon (Ho Chi Minh) was operated by an A330-300 leased from China Airlines. Economy seats were about 33\" pitch with foot rests which lower from the seat in front of you and personal seat back video.", "aircraft": "A330-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-america", "link": "/seat-reviews/virgin-america", "title": "Virgin America customer review", "author": "J Humphrey", "author_country": "United States", "date": "2014-03-03", "content": "Not being particularly tall nor large I found the seats to be fine for a cross country flight. I guess if you are 6'5\" and/or a large person then the seats particularly the middle may be not so comfortable. Of course you will have similar issues regardless of airline.", "aircraft": "AIRBUS A320", "seat_layout": "3x3x2", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "virgin-america", "link": "/seat-reviews/virgin-america", "title": "Virgin America customer review", "author": "T Landrum", "author_country": "United States", "date": "2013-10-12", "content": "The leg room is barely enough to clear your knees from the seat in front of you. The seat reclines about 2 degrees at the most. There is a TV you can watch but it is so close to your face that you are better off turning it off.", "aircraft": "AIRBUS A320", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "A Trueman", "author_country": "United States", "date": "2015-07-20", "content": "It's been a while since I've flown with Virgin, and was rather surprised by the changes. I purchased the extra legroom seats and was glad I did. The standard economy looked horribly claustrophobic, and premium economy didn't look much more roomy than the seats I'd booked. However, they did look more comfortable as the new seats feel as if someone forgot to put the padding in. However service excellent, and the hot meals I had weren't bad. However, the breakfast was a bit disappointing - a yogurt, granola and a mini muffin. The afternoon tea (a wrap and a biscuit) was good.", "aircraft": "A330", "seat_layout": "2x4x2", "date_flown": "20-07-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "8.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Ronald Kempson", "author_country": "United Kingdom", "date": "2015-06-20", "content": "Used seats 78c and 77c which are upstairs, and seats are too close together. Going out I had all three seats to myself, I sat at the window seat and found it extremely difficult to get out - the seats in front are far too close - but I was lucky the other two seats were vacant. On the return the plane was full, and as I expected one has to get out of your seat to let the two people next to you get out.On a positive note the service was excellent and food good, probably because there are less seats upstairs. But I will not be flying Virgin again unless they upgrade to newer planes.", "aircraft": "Boeing 747-400", "seat_layout": "3x3", "date_flown": "20-06-2015", "cabin_flown": "Economy", "type_traveller": "Solo Leisure", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "power_supply_rating": "2.0", "seat_storage_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "C Bain", "author_country": "United Kingdom", "date": "2015-06-19", "content": "Very fresh and new looking seats of purple leather. Ample room in both width and leg room for a short internal flight. Seat is more comfortable than a lot of long haul airlines. Slight recline pitch but for an internal flight it is more than enough.", "aircraft": "A320 (Aer Lingus)", "seat_layout": "3x3", "date_flown": "19-06-2015", "cabin_flown": "Economy", "type_traveller": "Couple Leisure", "overall_rating": "9.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "5", "seat_storage_rating": "3.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Michael Blee", "author_country": "United Kingdom", "date": "2015-05-30", "content": "Premium Economy to and from Cuba Seat 18C on flights VS63 and VS64. Cabin service on the outward leg was good and attentive (we were told there was a supervisor on board) but I was surprised that the space around the seats was extremely confined and that the in-flight “entertainment” did not work. The distorted sound from the headset made watching any film impossible and the touch-screen system did not allow one to follow even the flight map. Food was just about edible (in spite of what the menu cards promised). It was served in cardboard containers but bedecked with linen tray cloths and a set of cumbersome metal cutlery. The return was another story. On boarding we were warned that alcohol service would be restricted as the outbound flight had virtually drunk the plane dry. Personally I did not find this a problem on a night flight. However cabin service this time was sparse to say the least. With the dinner bread rolls were not offered beyond the first two rows and there was no chance of refilling the miniscule “china” coffee cup. The much-vaunted liqueur service turned out to be a glass of brandy - no choice. Sleep was impossible. The seats had obviously been designed for a greater pitch than had been afforded. If the person in front employed the –limited- possibilities for reclining their seat the surrounding design ensured that you were trapped in yours. If you used the footrest your knees almost hit your chin. Breakfast was similarly awful. I am relieved to say that being at the front of the queue for boarding and disembarkation did have its advantages but I feel obliged to report to others that I regard the Premium Economy service that we received a vast waste of money. One would do far better to purchase extra leg-room seats in Economy Class and investigate taking some of the excellent locally-available snacks to sustain one on the journey. To say this service is over-hyped is an enormous understatement. We are contemplating another visit to Cuba but are giving serious consideration to extending our journey time and using Dutch or German carriers.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "J Mair", "author_country": "United Kingdom", "date": "2015-05-30", "content": "My Wife and I are villa owners in Florida and travel back and forth on Virgin Atlantic two & three times per year. In the past five years my wife and I have seen a major decline in the poor quality of service and the introduction of the new cramped seat in Premium seats. We have just returned from Orlando to Gatwick on 25th April 15. What we experienced was cramped seats touching my knees when the passenger in front reclines tired rude staff my audio jack in my seat was broken so I could not watch a film. Overheated dried out food. We were seated upstairs towards the front on P Economy with 40+ economy seats behind full of loud unruly children and parents. The crew were also handing out free champagne to the upstairs economy even though they had not paid for this service. I feel that Thomson Airways new B787 Premium Economy is leaps ahead in quality/cost and comfort compared to Virgin Atlantic and I have already booked my return flights with Thomson in August 2015 to return to the US.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "G Zuchowski", "author_country": "South Africa", "date": "2015-05-30", "content": "I just arrived in London on VS602 from Johannesburg. These are the worst T economy long haul seats one could ever have the misfortune to encounter. The pitch is supposedly 31\" but I bet it's less. When someone reclines their seat the video screen is literally in your face. The top back of the seat curves inwards putting your upper back and neck in a very uncomfortable position. The minute I sat down in this seat I felt uncomfortable. This is an 11 hour flight and these seats are not even suitable for a few minutes. My back is sore now. I am an average height male 1.8m and weigh 80kg. Yes I am not a small child but I have flown most other long haul carriers in economy and none were ever this cramped and uncomfortable. It is really a shame because cabin staff were good and the food acceptable for economy. But the thought of spending another second in those torture devices fills me with dread. I will avoid VA economy long haul at all costs. I am so sorry I didn't book with another airline.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "D Kelly", "author_country": "China", "date": "2015-05-30", "content": "I'm 5.10 and I had no leg room on an 11 hour flight - extremely uncomfortable. The staff were fine the in flight entertainment was fine the food was ok for economy but the seat itself was horrible and I won't fly Virgin economy again. My connecting Aer Lingus flight from Dublin to London had more room than my 11 hour Virgin flight from London to Shanghai!", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Simon Baig", "author_country": "United Kingdom", "date": "2015-05-30", "content": "After Premium Economy from LGW to Barbados (BGI) and back again felt that the extra money was worth it. Glass of bubbly before takeoff with significantly better seats than Economy in terms of width and space in front. Even when the seat in front had fully reclined it did not bang into my knees and I could adjust the PTV angle to continue viewing. Aperitif meal with drink and a digestif made for a better service. Service was excellent with the benefit of having fewer passengers to serve. On the night flight returning we were on the last row before the partition and could fully recline for sleep. I am not tall (5'9\") but fairly bulky but felt absolutely comfortable in the seat. Will definitely book this class again based on my experience.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "S Mckane", "author_country": "United Kingdom", "date": "2015-05-30", "content": "I'm 6'3\" and 16 stone and found the seat very comfortable Having flown economy on the way to New York I found the upgrade on the way back to be well worth the money. the staff on the plane were very friendly and very professional. Have used Virgin before and will most defiantly use in the future.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "M McDonald", "author_country": "New Zealand", "date": "2015-04-02", "content": "After having flown Air NZ premium economy from Auckland to San Francisco we were incredibly disappointed in Virgins premium offering by comparison. We flew from Vegas to Gatwick and chose to pay for the upgrade as we wanted more space more service and to feel rested on arrival. There is no lounge access the seats are cramped the service was pretty ordinary - and we felt very disappointed. If this is premium I shudder to think how small the economy seats are. I am not a big person and whilst I could stretch my legs out - the reclined seat in front of me made it almost impossible for me to get in and out. You definitely want an aisle seat - I was in a middle seat. The head rests move when you try to put your head weight against them. I think you would be much better off paying for more legroom and extra luggage in economy if available - it would be cheaper and much the same result. The seats are definitely wider than standard - which was the only really positive thing I can say about it. They even charge you if you want more sparkling wine in the flight - hardly a premium service. Got virtually no sleep.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Natalie Horner", "author_country": "United Kingdom", "date": "2015-03-29", "content": "I am really shocked with Virgin Atlantic's standard to say they have slipped is putting it mildly. I think I would go far as to say they are one of the worst transatlantic air lies I have even flown and I fly a lot! The seats were terrible so uncomfortable and you were shoe horned into a tiny space for 11 hours. The food was awful borderline inedible and the staff were ok. Just ok not fantastic service but not awful. TV offerings were not great pretty disappointing especially their offerings for children. The children's food was again inedible meaning my 7 and 4 year old had nothing to eat the entire journey as they didn't even have child snacks for kids like crisps or popcorn. With all the schedule changes (our flight was changed by 3 hours) they did nothing to accommodate us when we complained. In fact their customer service agents at their call centre were down right rude and had no clue. I have to say they are turning into the new Ryanair - nothing to be proud of Virgin Atlantic!", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "R Askham", "author_country": "United Kingdom", "date": "2015-03-01", "content": "We flew from Hong Kong to London Heathrow on 19/02/15. This was a 13 hour flight. We were shocked when we boarded the plane and discovered how small and restricted the seats were and how they was virtually no leg room. I'm only a 5'4\" tall female and I had a panic attack when i sat down in my seat next to where the window should be- there was no window I could look out of just the fuselage. I can't describe just how restricted the seat was- it was the sort of seat you would expect to sit in on a budget airline short haul flight not a supposedly reputable airline's long haul flight. The chairs in front were practically on top of us and our chairs hardly reclined so needless to say we didn't get any sleep. We had no idea how small these seats would be. Passengers then tried to go and sit in the empty extra legroom seats as the plane was taxiing towards the runway and some minor disputes occurred. The cabin crew did not have a handle on the situation and to our surprise concentrated on taking extra payment from these customers so they could sit in these seats with apparently extra legroom instead of directing them to return to their seats whilst the plane was moving! Overall this was the worst flight we have ever flown on and we are sorely disappointed that Virgin's standards have plummeted. They are clearly only interested in money making and have no regard for their passenger's comfort or for attracting repeat business.", "aircraft": "AIRBUS 340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Hilary Russell", "author_country": "United Kingdom", "date": "2015-02-21", "content": "Flew from Miami to Heathrow on 15th February. This was the worst flight I have ever been on. We paid for extra leg room seats. Yes we had extra leg room but as the extra leg room was also the queuing area for the main toilets my feet were constantly trod on and I had to keep my feet tucked tightly into the seat. The four main toilets were about two feet from my seat. They were constantly in use and many times the users would open the door before flushing the toilet. The smell was awful. There was a curtain to block my direct view into the toilets but staff kept it open even after I had asked if it would be closed during sleeping time. Many people coming out of the toilets used my seat head rest to hold on to and elbows were inches from my head. There was nowhere to put personal belongings. I was handed a meal tray and then I had to pull a very old tray from the side of the seat to place it on and then told I must fasten my seat belt .This was a task requiring many hands. The staff were off hand and spent a lot of time chatting .First and last time on Virgin Atlantic.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Adrian Santiago", "author_country": "Australia", "date": "2015-02-09", "content": "VS201 - Hong Kong to London - 7th Feb 2015. As another commentator has stated here there is something about these premium economy seats making them just not that comfortable. Perhaps it's the low placement of the foot rest limited recline fatigued cushioning or the adjustable headrest 'wings' which give way as soon as a head rests upon them. An additional issue is the placement of toilets on this plane none of which are in the premium economy section which might be an inconvenience if the plane is full resulting in more demand and a longer occupancy of the aisles by cabin crew performing their duties. I guess the extra fare does not equate to a proportionally improved flying experience. Cabin crew were excellent.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Eric Baker", "author_country": "United Kingdom", "date": "2015-02-04", "content": "We spent around GBP300 each to come back overnight from Barbados to Gatwick in Premium Economy seats 22HK and 23HK. None of us got a wink of sleep on this 8+ hour flight. Not sure why but these seats which I found very comfortable on a day flight with a little recline just don't seem all that comfortable when fully reclined at night. I could still get in and out of the seat OK with the ones in front fully reclined but I could not get to sleep.", "aircraft": "AIRBUS A330", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Eric Baker", "author_country": "United Kingdom", "date": "2015-02-04", "content": "Day flight to Barbados from Gatwick 16H & K (downstairs). Very pleasant comfortable flight. Good food and service. Cost around GBP200 extra each. Felt spacious worth it.", "aircraft": "BOEING 747-400", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "N Bakhshi", "author_country": "United Kingdom", "date": "2015-01-28", "content": "Booked for London Heathrow from Delhi a month ago in premium economy to travel on 11th February 2015 unable to choose seats on the website message comes on\" seat map unavailable on line contact call centre\". Come on Virgin this day and age you can not repair your website for more than a month when tried to call to reserve seats on phone some very unfriendly and unhelpful agent could not find suitable seats for us. I have been your frequent flyer for sometime your overall services are getting worse. Not again will I choose Virgin.", "aircraft": "BOEING 747-400", "seat_layout": "3x3x3", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Cindy Johnson", "author_country": "South Africa", "date": "2015-01-28", "content": "Most uncomfortable flight I have ever had from Johannesburg to Heathrow. Am dreading flight home will never travel Virgin again. Sad considering I have always rated this airline highly but they have now obviously rated profits higher than passenger comfort!", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "L Foye", "author_country": "United Kingdom", "date": "2015-01-28", "content": "London Heathrow to Hong Kong and back- most uncomfortable flights I have ever experienced. While in China I used a no of Chinese airlines (eg China Southern) and in every case the legroom and comfort was superior to Virgin Atlantic. If you are of average size or more avoid Virgin like the plague.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Lynda Cooper", "author_country": "United Kingdom", "date": "2015-01-28", "content": "On our return flight Orlando to London Gatwick we prebooked 4 economy seats on the upper deck. No mention was made to us when checking in that our seats had been switched for 4 centre seats one row from the back of the plane. When we complained we were told firstly it was a light flight and we had been moved to spread the load more evenly but would be able to move to vacant seats once plane had taken off. On the actual flight the captain advised that having received a number of complaints that the upper deck was not being used due to a broken lift. Whatever the reason we had a very uncomfortable flight siting so close to the toilets and subjected to both the toilet smells every time the door opened and people queuing to use the toilet all night. On top of this we were last to receive any food and by this time there was only turkey left and we had no choice of menu by the time service reached us. The final straw was being left with my uncollected breakfast tray despite twice having requested it's removal until a few minutes before we landed when it was finally taken of me. I will not be flying virgin again.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Roxanne Allen", "author_country": "United States", "date": "2015-01-28", "content": "I've always chosen virgin in all my international travels but this will be the last time. In the past I've always been able to reach below my seat and have been able to view the TV screen without any problem. However on this trip San Francisco to London I had to contort my body to reach down to he limited space. I couldn't even fit my small purse and shoes under the seat in front of me without it spilling out to my foot space. When the person in front of me leaned back his seat there was no way for me to view the screen without bending down. If I needed to use the toilet I had to use acrobat skills to even get out of my seat. This was by far the most uncomfortable flight I've ever been on. The only good part was the service. I feel as though in the past 3 years virgin has seriously gone downhill in quality. As a result they have unfortunately lost my service with it.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "V Adams", "author_country": "United Kingdom", "date": "2015-01-28", "content": "We enjoyed our flight with Virgin Atlantic plenty of room we did purchase two seat plus seats and this worked very well for us with a 3yr old. The cabin crew were very friendly and happy they served us well and the food was very good.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "S Jaswal", "author_country": "United Kingdom", "date": "2014-11-19", "content": "Holiday to Florida flight experience was horrendous both out and back from back to Gatwick. There was no leg room or space to get in and out of seats. I was travelling with my family of 4 with 2 children we were devastated at the experience and will never fly Virgin again.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Suzanne Lyall", "author_country": "United Kingdom", "date": "2014-11-19", "content": "Return flight from Newark to Heathrow. Virgin Atlantic changed our seat numbers to accommodate a family which is fair enough families should sit together. The seats we were allocated were awful behind the bulkhead seats - D&E. The family immediately reclined their seats and had no consideration for others. It was difficult to see the screen due to the close proximity it was extremely uncomfortable we struggled to get out of the seats due to the recline. Virgin should have put some thought into the fact that we were inconvenienced but they couldn't care less. I feel let down by Virgin and will probably shop around with other airlines in the future. Another annoying factor was that we were in the second to last cabin and there was no hot food choice by the time the cabin staff reached us. Overall a very poor service.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Liz Carter", "author_country": "United Kingdom", "date": "2014-11-19", "content": "We paid extra for premium economy seats as a treat from london gatwick to las vegas. I've always been a huge virgin fan but this will be the last time we fly with them. The seats aren't that comfy although wide. An hour into the flight the couple in front of us fully reclined their seats. There was so room and myself and my 6 foot 6 husband had to sit with our legs at 90 degrees for the rest of the flight. I couldn't even get out to go to the loo there was such little space and spilled drink over myself in the process. It was extremely claustrophobic. I was hoping the return journey would be better but the audio didn't work to my entertainment screen. The flight attendant offered me a portable DVD player which i had to balance on my tray in an already cramped space. I flew virgin premium economy a few years ago and in my opinion they have placed more seats in the area to fit more people in as i don't remember feeling that cramped before. On a positive note all the flight attendants looked polished but i'm they have now lost my custom to Emirates or BA.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Rich Tuttle", "author_country": "United States", "date": "2014-07-25", "content": "Seats are narrow with little legroom. If person in front reclines you have zero legroom. Food was absolutely horrendous. Service was \"going through the motions.\" Seems like VA is cutting back on service just focusing on premier class. This will be our last Virgin flight for a while maybe forever", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Tim Collins", "author_country": "United Kingdom", "date": "2014-07-18", "content": "Far from ideal economy seats for a long haul flight - you book Virgin with the expectation of getting something a little better but this is definitely not true anymore with economy. Very modest incline on the seat certainly no where close to feeling like a natural sleeping position. Just about enough leg room for me as a 5'8 tall man but in some seats the seat mounting will stop you being able to stretch out. Food was average - standard meal tray with a cold starter (pasta salad) rubbery bread roll and a small hot element (either lasagna or chicken) which reminded me of a cheap ready meal. Second meal was a cold snack consisting of a very small sandwich and a very small packet of premium crisps. Other than that got one hot and one cold drink service with and just after the main meal. Our plane had being recently refitted so the new touch screen entertainment system was in place and I have to say this was excellent with a very good selection of recent films and TV. Very small screen but this didn't matter so much in economy as you are never too far away from the seat in front! Other than that the cabin in the 747 was starting to show its age which I guess was not surprising considering it has being flying since 2001. I would not go out of my way to book Virgin again.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "M Lawrence", "author_country": "United Kingdom", "date": "2014-07-18", "content": "LGW-LAS. Priority boarding and an alcoholic beverage served as soon as you were seated. The seat is wide comfy and there is plenty of leg room to stretch out. The recline is lovely too because it really does enable you to doze off at will. The food that was served was perfectly fine and filling. IFE is superb. It caters for all tastes and after your meal and just a little too much to drink you can drift off into one of Hollywood's latest offerings something from TV a game of football or catch up on the latest news. Premium economy reviews shouldn't make the mistake of comparing to business class it isn't a flat bed. What it is though is a very comfortable seat with great service and fantastic IFE. It's so worth the extra money.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Katie Fallon", "author_country": "United Kingdom", "date": "2014-07-18", "content": "Gatwick to Barbados on the 747 and had a very comfortable flight. The return flight on the A330 was a different story. I have never been so uncomfortable on a long haul flight. The seats are hard they don't recline very well and there is nothing to support your head when you want to sleep. On the 747 the head rests come round so you have something nice to lean on and the seats seemed more padded. The A330 seats were so hard not even my 7 year old got any sleep. The entertainment is okay but nothing to write home about and the food was pretty awful. I used to think Virgin were the best but having flown Emirates a few times Emirates are far superior. In future I will avoid flying Virgin.", "aircraft": "AIRBUS A330", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "R Tomlinson", "author_country": "United Kingdom", "date": "2014-03-03", "content": "We used the twilight check in service which was fast and efficient and made such a difference at check in the following day. No queues just straight through. We had upper deck premium economy seats (21A/C24H/K). Lots of room very comfy seats amazing choice of films/tv /games attentive staff wonderful food.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "10.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "5.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "G Greenwood", "author_country": "Australia", "date": "2014-01-29", "content": "I felt too big for the seat due to narrow width. Both of my arms overlapped the armrests by about 2 inches. I could not tuck my leg under it without feeling a lot of compression on it. My shoulders had to be curled forward like a racecar as I could not flatten my shoulders completely. To exit the seat row I had to bend at a 45 degree angle. The cabin and seat was clearly ageing. The seat base was saggy and as the pocket was saggy it used up even more of the limited space. Tv buttons took a lot of effort to press due to wear and the screen was not properly aligned which meant I had to angle my head inwards about 30 degrees to be square on.", "aircraft": "AIRBUS AA340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Gulrez Khan", "author_country": "United Kingdom", "date": "2014-01-13", "content": "Flew LHR to Cape Town own. What is all the hype about Virgin. This was the worst flight ever. I fly regularly to South Africa. The seats were narrow and cramped. No legroom at all. Food was dreadful and very small portions. Offered a drink only once during flight. Aircrew not at all customer focused. Food almost thrown at you. No smiles please or how can I help. Also 2 stewards trousers and waist coats were threadbare and torn. What a disgrace to represent Virgin and Richard Branson. Will never fly Virgin again.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "D Broughton", "author_country": "United Kingdom", "date": "2014-01-13", "content": "The most uncomfortable flight we have ever had. Very narrow seats no leg room if you are taller than 5ft and the pocket on the seat in front cuts into your knees. We were on seat 42 - avoid it at all costs it's next to the crew quarters - they are in and out all night opening and shutting the door talking and laughing - had no rest at all. We hope we never have to travel on this plane again.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "J Stevens", "author_country": "United Kingdom", "date": "2014-01-13", "content": "People reclined so far in front they were almost on our laps. Awkward to get out of seats as not enough space. Arm rest in middle did not go fully back either which made things even more complicated. Very bad when you have arthritic problems.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "C Griffiths", "author_country": "United Kingdom", "date": "2013-10-12", "content": "LHR-SFO and LAX-LHR. We were disappointed to find our Economy seats were narrow uncomfortable and immediately claustrophobic. We waited 2 hours into the flight for a drink or even for any acknowledgement from cabin crew. The plane had already been delayed by 1.5 hours and we also spent 45 minutes waiting on the ground before we could take off so by that point we felt quite neglected really. The pilot did acknowledge why we had been delayed but stated there had been a “major technical fault” with the plane –In flight my partner’s TV kept cutting out and in the end froze for the remains of the flight so he had to read instead. I had last flown with VA ten years ago and have memories of comfortable seats adequate leg room attentive staff and good food. I do not know what they have done but I felt they have economised on all the above areas. On the return flight to London the pilot was very pleasant and reassuring speaking to us on a few occasions and acknowledging turbulence. Also although the TVs are temperamental the selection available of films and programmes is excellent really. I agree with the person above who suggested that the emphasis is now on PE. However as I cannot afford to travel PE I would shop elsewhere in future to see if it is still possible to travel Economy in comfort.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "M Saladino", "author_country": "United States", "date": "2013-10-12", "content": "SFO-LHR round trip. The seats were comfortable and FA attentive. For a long haul flight we totally recommend PE. great selection of movies. The food was adequate and the only this missing was a plug for your laptop or phone.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Premium Economy", "overall_rating": "7.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "5", "aisle_space_rating": "5", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "K Hopkin", "author_country": "United Kingdom", "date": "2013-10-12", "content": "My husband and I flew premium economy from Cancun to LGW. It was a truly horrendous experience that I would not wish anyone to repeat. The legroom was fine until the person in front reclines their seat. I was left with no room for my legs and had to have them parted around the seat in front. The meal was served late lights out was only for a couple of hours (on an overnight flight) and nothing was done about people yelling and being rowdy during lights out. The food was so awful that I turned down the second meal. Seats can be booked 3 months in advance which is awful. We encountered several couples who were unable to sit together (including a honeymooning couple) because there were no seats left in pairs! A truly awful airline.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "3.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-australia", "link": "/seat-reviews/virgin-australia", "title": "Virgin Australia customer review", "author": "G Greenwood", "author_country": "Australia", "date": "2015-01-28", "content": "Mel-Syd. Economy seat 25A. As flight was near full having a window seat was a good choice. Seat width was wider than on an A320A330 or A340 and it was a welcome change not to feel so compressed in terms of the seat area and legroom. The downsides however were the constriction from the left side wall tapered inwards from shin to toe and headroom when standing to get out. Cabin felt dated despite the aircraft being younger than 5 years - this came about due to visible cracks in the plastic fittings as well as rather old looking mould on the seat in front and no tv screens anywhere.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "2", "seat_width_rating": "4", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "A Stinson", "author_country": "United States", "date": "2013-04-20", "content": "Sat in seats 80H and 80K the last row of the upper cabin on a flight from London to San Francisco. Seats barely reclined because we were situated right in front of the bathroom. The seats were really hard to get in and out of especially once the person in front of me reclined her seat. Once that happened it was also difficult to see the TV screen in the seat back. Sitting near the bathroom was also bad because of the smell. I'd avoid flying Virgin Atlantic economy for long haul flights at all costs. On the trip SFO to London we paid $50/seat extra for 3\" of extra legroom which was worth the money for such a long flight", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Pol Van Damme", "author_country": "Belgium", "date": "2013-04-20", "content": "The seats are narrow hard and very uncomfortable. Legroom is average but the seat pocket is in a position that it limits your space. This was the most uncomfortable seat I traveled in a very long time.", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Max Ackermann", "author_country": "United Kingdom", "date": "2013-04-20", "content": "The flight was delayed by 6 hours the plane was a nice feel as it was new if someone reclines their seat it goes right up close to your face and the person that was in front of me reclined his seat from the second the seatbelt sign went off to the second the flight attendant had to tell him. The entertainment system was good touch screen and new technology (on the A330). A sorry would've been nice for the FA spilt the cup of tea when collecting my tray just one of the great features of my wonderful flight to London. The FA was more interested in her colleagues night out than unlocking the toilet after take off.", "aircraft": "AIRBUS A330-300", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "virgin-australia", "link": "/seat-reviews/virgin-australia", "title": "Virgin Australia customer review", "author": "M Eggleton", "author_country": "Australia", "date": "2014-01-13", "content": "13D (DAR-MEL) exit seat. LOADS of leg room but there are seats in front. Comfort is good but can feel not so on 4hr+ flights. Armrests seem quite weak don't stay upright if you want to lay down but you still can. Exit seats don't recline which is a pain. But if the plane isn't full then its all good you can stretch out.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "1", "seat_width_rating": "5", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "1" }, { "airline_name": "virgin-australia", "link": "/seat-reviews/virgin-australia", "title": "Virgin Australia customer review", "author": "B Johnson", "author_country": "United States", "date": "2013-01-18", "content": "LAX-BNE. Premium Economy seats were very comfortable had ample leg room and the 3-position leg rest was really nice. The front row just gets a cushion for their feet after take-off. I prefer the leg rests the other rows have as they are adjustable. The recline was pretty generous and I didn't feel too crowded when the seat in front of me was down. The seat width could've been a bit wider. I had some room but if you are a larger individual you will fill up the seat. With my seat reclined and my feet on the leg rest in the top position I was almost all the way stretched out. (I am 5'6\") I found it very comfortable. For 2 people the side rows are great. They are just two seats and we felt like it was our own little area. Getting out of the window seat was pretty good. The VOD system was pretty good. They had a seat-to-seat text chat feature and games you can play against other passengers. The movie selection was good. They provide noise-canceling headphones and they worked very well. Welcome drink menu for meals attentive crew and self-service bar is awesome! There was always water juice beer wine rum and soda available also bags of potato chips. The premium section also has it's own restrooms - large and clean. Welcome kit included eye cover blanket toothbrush socks etc. I was very impressed with Premium Economy and thought it was well worth it for a 16 hour flight.", "aircraft": "BOEING 777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "9.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-australia", "link": "/seat-reviews/virgin-australia", "title": "Virgin Australia customer review", "author": "B Johnson", "author_country": "United States", "date": "2013-01-18", "content": "LAX-BNE. Premium Economy seats were very comfortable had ample leg room and the 3-position leg rest was really nice. The front row just gets a cushion for their feet after take-off. I prefer the leg rests the other rows have as they are adjustable. The recline was pretty generous and I didn't feel too crowded when the seat in front of me was down. The seat width could've been a bit wider. I had some room but if you are a larger individual you will fill up the seat. With my seat reclined and my feet on the leg rest in the top position I was almost all the way stretched out. (I am 5'6\") I found it very comfortable. For 2 people the side rows are great. They are just two seats and we felt like it was our own little area. Getting out of the window seat was pretty good. The VOD system was pretty good. They had a seat-to-seat text chat feature and games you can play against other passengers. The movie selection was good. They provide noise-canceling headphones and they worked very well. Welcome drink menu for meals attentive crew and self-service bar is awesome! There was always water juice beer wine rum and soda available also bags of potato chips. The premium section also has it's own restrooms - large and clean. Welcome kit included eye cover blanket toothbrush socks etc. I was very impressed with Premium Economy and thought it was well worth it for a 16 hour flight.", "aircraft": "BOEING 737-800", "seat_layout": "3x3", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "0.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Peter Miller", "author_country": "United Kingdom", "date": "2013-04-20", "content": "I do not understand why there are so many poor reviews for virgin. It seems people don't realise there is only so much space. I myself am 19 stone not something that I am proud of but I did not have any problem with getting in or getting out of my chair. Also the service that I received while on the aircraft was very good on both outward and returning back to the UK. I flew from LHR to LAX last October. I don't believe that I was just lucky. My last comment is if you don't like virgin then I wish you all the best on united.", "aircraft": "AIRBUS A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Kurt Smith", "author_country": "United States", "date": "2013-02-24", "content": "The seat on virgin's 747 was uncomfortable to say the least. The armrests were miniscule and a TV remote would have been better. If the person in front of you is a total jerk and has no respect he/she can lean their seat all the way back and make it impossible to see your TV or even move. Getting into the seat is very difficult and you have to bump into the fellow passengers.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "J Oeming", "author_country": "United States", "date": "2013-02-15", "content": "SFO-Heathrow-SFO. Premium Economy seating was good. Leather seats that reclined. The flight to Heathrow was full crew was friendly and professional. The food was nice and the amenities wonderful. The crew on the flight to SFO were a bit more flustered even though premium economy was sparse. They seemed to forget about me on a few occasions (not asking if I wanted things taking away other things making sure I was in premium economy and not economy etc.). They were definitely flustered. As someone mentioned previously I also noticed the premium economy bathrooms were opened to all in economy though the business class bathrooms were off-limits to premium economy passengers. I would fly premium economy again as what I saw of the economy seats were awful.", "aircraft": "BOEING 747-400", "seat_layout": "2x2x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "G Bradley", "author_country": "United Kingdom", "date": "2013-01-22", "content": "The seats were so narrow that it was impossible to move without either switching on the light or calling the steward. Lack of cushioning on seats mean a numb behind after a few hours.", "aircraft": "BOEING 747-400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "5.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-australia", "link": "/seat-reviews/virgin-australia", "title": "Virgin Australia customer review", "author": "Shannon Conroy", "author_country": "Australia", "date": "2011-09-19", "content": "SYD to LAX return (return flight was seat 38F). Found legroom and recline on V Australia's 777 superior to others. Seat was a little thin/firm under backside and being 100kg I noticed. Seats are a good width but bloke next to me kept spreading himself out too much which made it difficult to sleep properly.", "aircraft": "BOEING 777-300ER", "seat_layout": "3x3x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "5", "seat_recline_rating": "5", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-australia", "link": "/seat-reviews/virgin-australia", "title": "Virgin Australia customer review", "author": "[Name Removed]", "author_country": "Australia", "date": "2010-11-20", "content": "On long haul flight from MEL-LAX the seat cushioning became intolerable. We did everything from placing pillows / blankets under our bottoms & thighs to regular position changes & walks around the cabin. What's the use of having the widest seats in economy across the pacific if they afford very little comfort in seat cushioning?", "aircraft": "B777-300ER", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "1.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "H Akkor", "author_country": "United Kingdom", "date": "2013-01-18", "content": "I have travelled Virgin Atlantic for over fifteen years. I usually take between three and five flights a year with them. If the there was no loyalty scheme I wouldn't fly with them anymore. Here's why - the seats in economy are small and have limited legroom (31 inches). They no longer offer any of the great benefits they used to. The amenity kit has gone and the meal has been reduced to its most basic form. Anyone who flew Virgin in the good old days would be amazed at what it's turned into. I have flown all three classes and the emphasis is now all about Premium and Upper. Virgin is all style over substance these days. It all looks amazing in their fancy commercials but the reality is that if you can only afford to fly economy they really don't care about you.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "L Hislop", "author_country": "United Kingdom", "date": "2013-01-01", "content": "These are by some distance the most uncomfortable seats I have ever endured in an aircraft. The seats are on the small and narrow side but the over-riding issue is how hard they are and the position they force your lower back into whether you recline your chair or not. After only 2 hours I was in pain. To put this in context I have taken flights lasting up to 15 hours and have never been moved to complain about my seat before. I will never fly Virgin again.", "aircraft": "AIRBUS A340-300", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Bruce Bowe", "author_country": "United States", "date": "2013-01-01", "content": "SFO-LHR-SFO. Old seeming plane Premium Economy was not worthwhile. No amenity pack on return. Filthy toilets but nice FAs. Pretty uncomfortable overall. Also Premium Economy toilets were avail to all Economy passengers.", "aircraft": "BOEING 7847-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "C Greenslade", "author_country": "United Kingdom", "date": "2013-01-01", "content": "Premium economy Las Vegas to Gatwick. Cabin staff good the rest of Virgin Atlantic don't give a damn after they have your money When you complain they just give you a corporate answer and brush you off with any of the excuses they have for each situation. You pre assign seats and rarely get what you ask for you ask why and they tell you its an aircraft change even though the layout is the same. They are untrustworthy. I have given them many chances but they keep letting me down.", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "N Wain", "author_country": "United Kingdom", "date": "2012-09-09", "content": "I am slim but had to wedge myself into the seat. With the TV control in the side of the seat you have to get out of your seat to get it. Was so cramped that I didn't bother getting up on the flight out or back which was unhealthy. Very uncomfortable. Virgin is now a budget airline without the budget prices.", "aircraft": "BOEING 747-400", "seat_layout": "3x5x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "D Taylor", "author_country": "United Kingdom", "date": "2011-10-26", "content": "Outward flight seat in Row 42 opposite crew door - which opens and closes all the time as they go for a \"rest\". Return flight seat 54G - no leg room and if the person in front reclines the seat you have little room and cant see your screen", "aircraft": "AIRBUS A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "L Hart", "author_country": "United Kingdom", "date": "2011-10-22", "content": "On a night flight Los Angeles to Heathrow seats extremely cramped. Once seat reclined slightly for sleeping it moves forward making legroom impossible. I am 5'2\" and knees were touching seat in front. Seats hard and uncomfortable. Will re-think using Virgin again. Slightly better outward on 747.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Bryan Gibson", "author_country": "United Kingdom", "date": "2011-10-22", "content": "Nightmare in Row 31 centre aisle on night flight from Boston to Heathrow. Started trying to check-in and choose seats 24 hours before departure. Failed on all counts. Called London from hotel four times. Promise made to put note on Boston file but no record of call admitted by ground staff on our arrival at the airport. Row 31 is the first middle group of four seats behind the bulkhead separating Upper from Economy Class. My partner and I are not fat people but we could not fit ourselves comfortably into these extra narrow seats with airbags attached to the safety belts which were using up even more of the limited width. A kind young man offered me his exit seat as I suffer from arthritis in my hip. My partner was not so lucky. She spent the entire night flight with her arms crossed (as the passengers either side of her had taken both arm rests. Virgin Atlantic. Why does Virgin Atlantic online check in system not work and why are they offering four seats on a plane that even slim people cannot sit comfortably in? If any passenger is offered a middle row 31 seat and is larger than a size 8 to 10 for your own good cancel your flight and fly with someone else.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "George Wilkinson", "author_country": "Australia", "date": "2011-10-22", "content": "SYD-LHR return via HKG. SYD-HKG screen did not work told cabin crew who said they would reset it but still didn't work. Food terrible on way back - won't flying Virgin Atlantic again.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "James Wong", "author_country": "Australia", "date": "2011-09-19", "content": "Seats feeling old tend to recline when leaning back even if switch button not held. Poor screen visibility especially if front seat reclined.", "aircraft": "A340-600", "seat_layout": "2x3x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Monica Biesok", "author_country": "United Kingdom", "date": "2011-09-05", "content": "With the seat in front reclined it felt as claustrophobic as a budget airline at no time could I see the television properly even when seat in front upright. The staff were totally uninterested in the passengers. We will never fly Virgin again and found Premium Economy a rip off (we had paid almost double economy prices for what?)", "aircraft": "BOEING 747-400", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Nicholas Shearman", "author_country": "Hong Kong", "date": "2011-09-05", "content": "Seat recline and leg room inadequate shins pressed up against seat in front.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Sophie Hall", "author_country": "United Kingdom", "date": "2011-09-05", "content": "I fly long haul regularly and found that the seats on Virgin Atlantic were the most narrowest seats I have ever been in.", "aircraft": "BOEING 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Andrea Hardman", "author_country": "United Kingdom", "date": "2011-09-05", "content": "I am only 5' 3'' and when the person in front reclined their seat fully my TV screen was too close to my face her seat invaded my personal space and had it not been a night flight I would have complained. Premium economy on Virgin A340's is not worth the money the space is too small when the person in front decides to recline their seat.", "aircraft": "A340", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "5.0", "seat_legroom_rating": "3", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Tim Best", "author_country": "United Kingdom", "date": "2011-08-10", "content": "If you have a larger than \"average\" body shape don't bother with Premium Economy - you will need upper class. Premium Economy seats have the controls for TV and audio built into the inside of the armrest so cannot be accessed if you are wedged into them. I was unfortunate enough to have a box under the seat in front so could not stretch out at all. My seat was far too narrow for me and I had to keep getting out of it during an 8 hr flight it made my journey horrendous. I upgraded on the return leg to upper class which cost an unacceptable amount but I felt that there was no option. It should be noted that the Premium Economy seating does not have moveable armrests and being fixed makes this worse. Economy seats do have some movement on the armrests but only to 3/4 posiiton.", "aircraft": "BOEING 747-400", "seat_layout": "2x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Amanda Martin", "author_country": "United Kingdom", "date": "2011-06-10", "content": "London to Boston and for the first time upgraded to their premium economy - seats were comfortable and spacious. The downside on the return leg when the passenger in front of me fully reclined his seat for the entire flight which made my space feel encroached.", "aircraft": "A340-600", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "8.0", "seat_legroom_rating": "4", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "4", "viewing_tv_rating": "4.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Jonathan Payne", "author_country": "United Kingdom", "date": "2011-06-06", "content": "Virgin's Premium Economy seats are twice the price. What you get is more seat width legroom and recline better service some better food and booze. The problem is that the armrest between the seats takes up a lot of space and cannot be lifted up. So if you travel with kids or even a spouse there's a lost opportunity to get more comfortable. The kids cannot lie with their heads on your lap ever in premium economy. The seats recline more than economy but it doesn't matter. It's still not enough and the seats in general are quite uncomfortable.", "aircraft": "Boeing 747-400", "seat_layout": "2x3x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "4", "seat_recline_rating": "3", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Rita Pointer", "author_country": "United Kingdom", "date": "2011-06-05", "content": "We were in basic economy on the flight out plane half empty so we were told to sit where we liked - on the way back same half empty but crew were charging GBP30 for window seats - they told us it was an upgrade.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Charles Allan", "author_country": "United Kingdom", "date": "2011-04-09", "content": "Seat appalling - tiny falling apart TV screen a joke. Food - don't ask.", "aircraft": "Boeing 747-400", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "1", "aisle_space_rating": "3", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "C Bain", "author_country": "United Kingdom", "date": "2011-04-05", "content": "Very hard and uncomfortable seats on a long haul flight recline was poor no head rest sides to fold in to prevent your head from slipping. Very poor tv grainy and small and trying to remove the remote from the armrest with someone sat next to you is not the easiest. Trying to move in and out of the seat also proved a challenge. Have been in more comfort with budget airlines.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "1", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Charles Grey", "author_country": "United Kingdom", "date": "2011-04-05", "content": "Upper deck standard economy seat. Seat in front is about 10\" from your face when reclined. Way back paid £120 for pair of exit seats. No legroom worries or chair in the face worries but narrow (as tables take up space between). I had to get physically out of my seat to get at any of the controls. Ridiculous and incredibly uncomfortable.", "aircraft": "Boeing 747-400", "seat_layout": "3x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "D Chana", "author_country": "Ireland", "date": "2011-01-03", "content": "Flew Virgin from Johannesburg to Heathrow sitting in Row 80 on the upper deck. I used to fly Virgin very regularly between London and the US but haven't flown with them in the last 4 years and I have definitely noticed that the quality of the seating has deteroriated over that time. It almost feels like you are flying with a budget airline with the way Virgin have tried to cram every spare inch with a seat. I would be interested to know if they have changed the dimensions of the seats and the lefroom in the previous 4 years. The other minus point was the quality of the service The flight attendents could not have been more uninterested if they tried - it was very obvious that all they wanted to do was to feed the passengers and get to the back to chat with the other attendents. I would not fly Virgin again and based on this trip would not recommend them to anyone either.", "aircraft": "Boeing 747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Dawn Tustian", "author_country": "United Kingdom", "date": "2010-12-05", "content": "Seats are very hard and uncomfortable you will need the pillow to sit on or put behind your back for more comfort.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "4.0", "seat_legroom_rating": "1", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Janet Williams", "author_country": "Australia", "date": "2010-11-21", "content": "Seats 20H/K Sydney-Hong Kong. Footrest on seat in front not good. Fare only good for extra 5 inches of seat pitch - not when front and rear passengers recline their seats. Could not exit our seats. Would prefer to pay for old style business class seats giving good access for both or shell seats where centre will not encroach into others space.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Premium Economy", "overall_rating": "4.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "2", "viewing_tv_rating": "3.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Andrew Ingram", "author_country": "United Kingdom", "date": "2010-09-21", "content": "Manchester to Orlando with wife and 2 kids. (7 & 2) The seat was not as bad as expected and legroom was OK. Sitting in the seat with and without recline was OK but trying to sleep was difficult. The screen was OK but the one I had was not as clear as others. The armrest went up as far as the sitting position but was annoying when the seat was reclined.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "7.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "4", "aisle_space_rating": "3", "viewing_tv_rating": "3.0", "recommended": "1" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Damien Corrigan", "author_country": "Ireland", "date": "2010-08-09", "content": "Seat was terrible for comfort and armrest didn't go all the way up it digs into your back. An experience I want to forget.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "K Andrews", "author_country": "United Kingdom", "date": "2010-07-25", "content": "Armrests between chairs do not go all the way up seat was terribly uncomfortable no way is this a 31\" pitch as much as I hate BA their seats are way better.", "aircraft": "B747-400", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "2", "seat_recline_rating": "2", "seat_width_rating": "2", "aisle_space_rating": "1", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "K Holmes", "author_country": "United Kingdom", "date": "2010-06-06", "content": "Seat 61 D. Very very narrow (even for a small person like me!) extremely uncomfortable with no lower back support and a design that pitches your head and neck forward. Fold out table too small for food tray. Tables for the passengers in the seats to my right tipped forward! I will not choose Virgin Atlantic again for long-haul flights.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "1", "aisle_space_rating": "4", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Steve Horrell", "author_country": "New Zealand", "date": "2010-05-26", "content": "First and last flight with Virgin! Horribly uncomfortable seat dreadful viewing of the IFE screen poor service and poor food just made it even worse.", "aircraft": "B744/A340-600", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Steve Horrell", "author_country": "New Zealand", "date": "2010-05-26", "content": "First and last flight with Virgin! Horribly uncomfortable seat dreadful viewing of the IFE screen poor service and poor food just made it even worse.", "aircraft": "B744/A340-600", "seat_layout": "3x4x3", "cabin_flown": "Economy", "overall_rating": "1.0", "seat_legroom_rating": "2", "seat_recline_rating": "1", "seat_width_rating": "1", "aisle_space_rating": "2", "viewing_tv_rating": "1.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "D Long", "author_country": "Australia", "date": "2009-12-17", "content": "We were seated in 55H/K. Pitch and width both OK. Base of seat was hugely uncomfortable after a few hours - seemed to have very little padding. TV screen becomes all but useless if the person in front of you reclines even if you also then recline. On the return leg (LHR to SYD) we were on an older A340 which had the docking position for the entertainment controls on the inside of the armrest making it very hard to remove / replace while sitting down. The aircraft on the flight over had this under the screen which was far more sensible. My reading light seemed to be aimed right in between the seats and couldn't be adjusted.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "6.0", "seat_legroom_rating": "3", "seat_recline_rating": "4", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "2.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Alison Criado-Perez", "author_country": "United Kingdom", "date": "2009-10-18", "content": "I will never willingly travel Virgin Economy again after an excruciating 12 hr flight from London to Shanghai. I checked out the Premium Economy on my way out of the plane and have upgraded for my return flight because couldn't stand another 12-hour flight in those uncomfortable seats. I think they were the hardest I've ever sat on. Felt similar to flying Easy Jet but those are normally a 2 hr flight so your bottom doesn't go numb! I resorted to using my inflatable neck cushion to sit on. The other problem was the lack of a foot rest. Having recently suffered DVT it was important not to have my legs hanging down for 12 hrs (even though I wear stockings and walk around every few hours); Virgin had told me incorrectly that there would be one. I think it's irresponsible to have seats with no foot rests on long haul flights given the incidence of dvts occurring after these flights; raising your legs helps the venous return. All in all a terrible experience.", "aircraft": "A340", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "3", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "3", "viewing_tv_rating": "4.0", "recommended": "0" }, { "airline_name": "virgin-atlantic-airways", "link": "/seat-reviews/virgin-atlantic-airways", "title": "Virgin Atlantic customer review", "author": "Clifford Hirschman", "author_country": "United States", "date": "2009-03-03", "content": "Seat pitch on this newish A340 was nowhere near the advertised 32 inches. It could not have been more than 30 inches. Remote for the video froze up two-thirds through the flight - could not even turn my reading lamp on. No pre-dinner drinks no offers of drink refills during dinner. Asked for a napkin with breakfast muffin and f/a told me \"we don't have any in this aisle although they do in the other aisle\" and left it at that. My first experience with VS and not a positive one.", "aircraft": "A340-600", "seat_layout": "2x4x2", "cabin_flown": "Economy", "overall_rating": "2.0", "seat_legroom_rating": "1", "seat_recline_rating": "3", "seat_width_rating": "3", "aisle_space_rating": "4", "viewing_tv_rating": "2.0", "recommended": "0" } ], "meta": { "title": "Airline Seat Reviews - Free Download", "description": "1,258 passenger reviews of airline seats from Skytrax, with ratings for legroom, recline, width, aisle space, TV screen, power supply, and storage across aircraft types and cabin classes. Contains 1258 records. Download in Excel, CSV, PDF formats.", "seo_title": "Airline Seat Reviews | ListBase", "seo_description": "Download Airline Seat Reviews — 1258 records. Available in Excel, CSV, PDF formats.", "key_takeaways": [ "Contains 1258 records / 21 fields", "Available for free download in Excel, CSV, and PDF formats", "Data sourced from: https://github.com/quankiquanki/skytrax-reviews-dataset" ] } }